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Staff, cleanliness , facilities and above all room, everything was excellent ! We enjoyed our stay, room was very comfortabIe. I highly recommend this hotel. Everything was great !
Very accommodating to an extended checkout time. Lots of space.
Clean and spacious accommodations, top-notch staff, perfect for our short stay and a great value.
I was really surprised that all rooms were like little suites, not bad for $100 a night. I actually went downstairs to make sure they didn't charge me more than what I thought... seriously the room was super nice.
The room was clean and comfortable. The staff very helpful. The breakfast was great and convenient since my teenagers sleep later than my wife and I. The railing on the hot tub was a little loose.
Amenities were nice. Breakfast was good. Room was clean. Too noisy. You could hear doors closing constantly.
Great shuttle service. Good breakfast.
Met our expectations. Nice staff and good breakfast. Room was clean and ready. Very nice. I would have liked breakfast available at 6:00 a.m. on Saturday - it's an hour later on weekends.
Friendly staff,clean rooms, and a nice breakfast area.
The staff was friendly, the room and bed were clean, there were extra blankets and pillows in the room so I didn't have to bother anyone about it, and there were hot drinks and cookies waiting for me! Oh, and breakfast was REAL. Yogurt, cereal, eggs, sausage, waffles, oatmeal, so many things!
Beautiful old building and bar. Friendly service.Near the Ithaca Commons. NO CLOSETS OR DRAWERS in the bedroom--nowhere to put our clothes. Bar closes at 10p, but it's still loud on bench outside our room. Apple TV is nice, but NO access to live local or network TV stations to watch football game. No hot breakfast.
We liked the public spaces, the decore and the location. All were excellent. The room was had a lovely decor but was very small. No place for luggage or place for clothling.There were hooks and the wall with hangars. Anymore than a one night over night would have been difficult. Breakfast was very minimal, staff in am was cranky.
Inexpensive hotel - cheaper than any other option including AirBNB. Bathroom fixtures worked well. Towels and bedding were ok. No elevator for 2nd floor rooms. Room not cleaned during stay except for new towels.
The hotel was clean. It was quite. The location to downtown was excellent. It was a great 2 star hotel. The beds were not firm and the bed linens were low quality. It should be noted that it was on a busy street though we were not bothered by traffic at all.
Friendly staff clean basic motel
Friendly staff, enormous rooms. Noise isolation is poor, every word spoken in the corridor can be heard clearly in the rooms.
location good cable tv pillows not good
Staff was friendly and helpful. Rooms were clean and comfortable although older. Location was central to Ithaca so one could get around easily. Price doubled during the period when students were moving in. Given the age and style of the hotel, this made it way over-priced. In the building I was in, there was no internet. I had to go to the office and sit in a conference room to use it. Not unpleasant, but inconvenient.
David The sheets were not as if they are clean. And also the carpets...
wouldn't go back....old no wireless....they made no effort to change
Relatively clean. Room was spacious and comfortable, bathroom up to date. Could have been cleaner.
It was the most reasonably priced lodging in Ithaca. Noisy neighbors. Motel was rather old, but clean, but the walls/floors allowed too much sound to pass.
Price and location I requested housekeeping from Manager on duty during the noon hour. I returned mid afternoon to find nothing had been done. happened to run into house maid when she came by asking if I needed towels. Mentioned I requested cleaning, but she wasn't aware of my request. Housemaid cleaned my room soon thereafter. Also MOD did not email my receipt. I provided my email address at check out. still no receipt. Wifi connection is too weak.
It was close to where i needed to be. I understand why i was staying at this hotel.....just a place to sleep. When i first got to the room i took a shower and the tub was not draining. So i ended up showering in a tub full of water. We were told the password to connect to the Internet but there were 5 different things that said medowcourt inn and we could not log on to any of them. When i called the front desk he told me that it happends alot that if we wanted wifi that we should come down to the front desk. So i could not use my laptop at all. When i book this trip again i will not stay here. I will be going to a different hotel. I was not satisfied for the money i spent.
It was clean and comfortable the desk personnel were the best we've ever met and we've been all around the world. restaurant there wasn't one
The facilities were beautiful. But with only maybe 6 guests in the entire place I would have expected them to space us out some instead of putting guests right across the hall from eachother. And the room doors had a tendency to slam which caused some disruption to our sleep when the other guests went in and out of their room late in the evening.
Nice place. Kayak charged $80 more than the hotel would have charged. We felt ripped off, and in future will be sure to book directly with the hotel.
Staff is extremely friendly, room is nice, good working space, bathrooom spacious The shower pressure was quite low; a couple of times the room daily service was not complete. Both these aspects are minor glitches of an overall very pleasant stay.
It is very convenient if you are going to Cornell - 5 min to north campus. Rooms are a bit dated, but serve their purpose. Cleaning was sub-optimal... If we hadn't arrived exhausted, late at night, I would have asked for a different room, as there was hair in the shower. Ew!
Great location downtown. Walking distance to great restaurants and Cambridge. No hot water in the shower and no maid came to refresh towels or even check if we needed towels. Floors we not the cleanest.
Staff was helpful. Room was great!
Stains on the hallway carpet. Tiny pillows. Not very clean overall.
location, service, clean, easy check in and check out.
Free upgrade to the Honeymoon Suite while there during our actual legitimate honeymoon.
- Very clean - Allowed us to check in early (2 PM) - Free Wifi and HBO - Great location - A/C didn't work properly - Hot water in the shower ran out after about 2 minutes - Front desk attendant had cold/allergies and was not following any hygiene regiment when dealing with customers (sniff sniff, wipe nose with hand, hand us our key card...yuck) - Limited parking for trailers due to lot design - Two pillows for giant king sized bed
It's a nice hotel and conveniently located to the downtown and the colleges. The grout around the tub and tile in the shower had black mold spots. When I complained to the front desk, the girl just said we are renovating some of the rooms. I said there is no excuse for this. It's a quick easy fix. They also only had one waitress working the busy breakfast shift. The food was delicious, but we needed to wait quite a while to be waited on. Not sure why they were so short staffed when this is the beginning of move in time for the existing students as well as potential students checking out the colleges.
The hotel is centrally-located and functional. Our stay was uneventful and we had no issues. The beds were very comfortable and the rooms sizeable. Check-in took a long time as, at any moment, 1 or 3 people were trying to help us. It was a little clumsy. The rooms were mostly clean but the bathroom walls need renovating.
The staff are friendly and helpful.. Very dirty rooms.
Staff was very friendly and room was nice. Easy walk to most places and parking was close. There was a strong cologne smell in the room, like someone spilled a bottle somewhere. But other then that it was good.
Liked the hotel overall and the room was very good. Staff was helpful and accommodating. I would definitely stay here again. Parking is inadequate for the facility. Had to park in a public facility across the street. I would have gladly paid for valet parking, had it been available.
Nice room. All updated. Our room was above Cauuga St. And was noisy for awhile as we were trying to fall asleep.
Clean, people were nice Small bathroom, beds not that comfortable, the not-included "made-order" breakfast was the same as the hotels that have an included buffet - just fewer choices, like you paid to have someone serve you the mass-made buffet food. Stayed in a nearby Hampton Inn the night before and it was miles ahead....
Hotel room was spacious and clean. Plenty of parking. The property looks a little run down on the outside. And the breakfast wasn't great, but it was on par with other free breakfasts I've had.
Was in close proximity to what I needed The stale cigarette and deodorizer smell, beds not so comfy, bed linen cleanliness questionable, bathroom not very clean.
The location close to Cornell is very good and the small shopping centre next to the hotel is convenient (24h supermarket) The room and the corridors were not too clean.
The bed and continental breakfast was good. Didn't use the heating unit due to the terrible smell when I turned it on.
Ticked all the boxes ... friendly and efficient, can't ask for more.
Complimentary continental breakfast was a great value. More than just bagels and fruit Fitness Center could be updated,but acceptable considering the cost of the hotel
They gave us the worst room because of the price we paid with Booking.com We couldn't get a shower. The room was very smelly. The toilet didn't work and not hot watter.The personnel was very kind . They gave us the worst room because of the price we paid with Booking.com We couldn't get a shower. The room was very smelly. The toilet didn't work and not hot watter.The personnel was very kind .
The Bed was amazingly comfortable and huge! Front desk staff very helpful - thanks Autumn! Love the fact that we had a fireplace and jacuzzi tub in the room, however, the fireplace barely made a flame and the tub was outdated.
It was very cold outside, and the room temp didn't get above 63 degrees. It was cold!
My room was upgraded when I checked in as they realized Kayak put me in a handicap room instead of a regular room. I appreciated the upgrade from Best Western. The room was large and spacious with several extra amenities, a fireplace, and big desk which I used.
Staff were polite. Breakfast passable, rooms adequate blowing heater
They had a service for picking up and dropping off customers which was very good and quick. The driver was always friendly and polite. Unfortunately, all the rooms were on the ground floor and the one in which we were staying in had a window which would not close and a noisy fridge.
I was here for a quick overnight stay picking my daughter u from college. Can't say too much about the facilities, but my room was spacious, clean and the bed was super comfy! It's due for a refresh with the bathroom fixturing and a few appointments, but a lovely stay overall. Small issue, but there was no tv listing card and so finding something interesting to watch was a blind hunt.
Location is excellent, especially if you're seeing a show at The State Theater. Comfortable, clean rooms. Nice pool area and lobby. Very accommodating staff. Had major problems with the TV. They were using a new system. Front desk was helpful & apologetic. They wrote off our breakfast for our inconvenience.
The hotel employees were very polite and professional. The hotel was safe and clean. A good location. I was traveling by myself, and arrived after 9:30 pm. The Hilton Garden Inn uses the public parking garage across the street. It does not have its own parking garage in the building. After checking in, one must walk back to your vehicle to place a tag in the windshield to identify your vehicle as one owned by a hotel guest. Not convenient. No valet service. Ordered room service from the restaurant on the premises. The Caesar salad and Brie platter were soggy. The hamburger was good. The room service menu was very limited. Tried to watch an On Demand movie. Paid $16.99 to see Bridge of Spies. The TV screen was small and staticky. The reception was very poor. I would suggest they upgrade the tv's in the rooms.
Very responsive front desk that is always there to help. Nothing of significance.
The staff was incredibly accommodating. Hotel employee placed our bicycles in a secured area. He was always friendly and so willing to lend a hand. Breakfast was wonderful. Great selection. Coffee was always fresh. Floors were always clean. Highly recomme No
The rooms are very new and clean. Not a lot of extra amenities but overall i think the rooms are more on the level of a 3 1/2 star hotel. Location is not that great
bed was comfortable. room and common areas were very clean and well kept advertised a whirlpool but there was none. pool and pool area very small. breakfast was ok. nothing special
New and clean The wall outlet and light that were above the refrigerator stopped working. We had to plug the coffee maker in at another outlet. Also the breakfast items (hot) were not tasty. Really, could be better.
Clean and new Expensive for level of hotel and location
This guest did not leave comments about this hotel.
Clean and comfortable No
Staff was amazing. Very helpful and kind! Wish they had onsite bar/restaurant or room service
Nice large modern rooms. Breakfast was great with tons of options. The pool is tiny! But our kiddos enjoyed swimming nonetheless!
Breakfast was good
Location was great. Within walking distance of downtown Ithaca so we didn't have to drive in and it's right across the street from Wegmans if you need anything. We took our do not disturb tag on our room off at 10 a.m. and left for the day. Returned around 5 p.m. and out room was not service yet by housekeeping. We stopped at the front desk, because we were heading out again for the evening, and the person at the front desk did not seem pleased because housekeeping had already left for the day. It almost seemed like we were a pain for asking for our room to be serviced, like we were in the wrong. She tried to talk us out of getting our sheets changed but then agreed to do it along with new towels and emptying trash bins. When we got back to our room later that night the trash cans were not emptied but we did have new towels and sheets. Room/bathroom was not cleaned at all.
There must have been a water issue at the hotel as there was a fan blowing and the musky odor was bad at one end of the hall way. No odor in our room though.
staff very pleasant ugly carpet, curtains, & bedsppreads
The staff was outstanding! My mother uses a walker and they were very accommodating. The free breakfast was adequate but the service was great. It's a no-frills place at a decent price. My mother and I are usually light sleepers but we slept through the night with no noise problems. Housekeeping service was quick and thorough. We really missed having a closet - there was just a shelf in the corner with 6 non-removeable hangars on a suspended bar.
soundproofing is not good. Nothing.
It was convenient to the airport and it was quiet. It needs some updating and a clock in the rooms. Fortunately, I had one with me.
The location of the hotel was the deciding factor. It was also the cheapest hotel in the Ithaca area. Free breakfast cereal was a nice touch. It was also on a quiet road which was nice for sleeping. The rooms were pretty small but it was all i needed.. Also, the beds were a little stiff.
It was cheap for the Ithaca area and clean.
Quiet, wonderful location, clean, courteous staff; breakfast included coffee,milk, orange juice, cereal, various pastries; our room was recently updated but tv was not flat screen, bathroom tile was 1950's pink; Overall, great value for a budget motel Nothing
The place provides me a warm and family-feel environment. The shopping malls are located within the walking distance from the hotel. The hotel staff are friendly and helpful too.
Staff were extremely nice and helpful Nothing
The room was clean and the staff was great. The family running in there room above my room and the dog barking all night.
Remodeled but still older. A little pricey for what you get. Musty smell.
The staff and facility met my needs to conduct my work at Cornell University. I wish there had been a gym available for my work out needs.
Just the location of hotel..... Idid not like the breakfast--it was simply too basic --just the juice, bagel and coffe
My room booking was cancelled due to overbooking. No proper answer from getaroom people and very terrible service from them. Though I didn't use services they debited my account and been following with them for credit back but till now I didn't get. Very annoyed with them for the standards I received. Because of you guys I missed other hotel bookings and could not stay in Ithica that day. Very very poor service.
Staff and management alike were exceptionally helpful and very kind during a difficult time.
Room 227 needed a new carpet since there was a smell in the room which wasn't in room 225.
Enjoyed the continental breakfast and the location to the Cornell campus. nothing really