Pros (+) Clean & comfortable room
Cons (-) Bathroom was showing age, several so-so repairs were visible. Rest of room was fine. “Hot breakfast” was waffles, other items for breakfast were cereal and mini muffins.
2 stars
Comfort Suites
Photos of Comfort Suites
Overview
The Comfort Suites here in Laredo, TX, offers a delicious breakfast accompanied by coffee for guests every morning to ready them for a day of fun in the sun or a shopping spree. Enjoy a visit to our namesake, the Mall Del Norte, or head over to the Outlet Shoppes at Laredo for some name brands. You can also enjoy a visit to the Lake Casa Blanca International State Park, which features options for all kinds of outdoor recreation. Fish, swim, hike, waterski and so much more await you. Fun for every activity level awaits out there, and you can come home to all the benefits of a comfortable, air-conditioned hotel stay. Plus, you can earn rewards, including free nights and gift cards, with our Choice Privileges Rewards Program.
Amenities at Comfort Suites
- Outdoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Free toiletries
- Meeting/Banquet facilities
Dining
- Dining room
- Microwave
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- ATM on-site
- Business center
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Express check-out
- Private check-in/check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic
- Allergy-free room
- No smoking
- Designated smoking area
Family friendly
- Cribs available
- Baby safety gates
- Indoor play area
- Kids' outdoor play equipment
Things to do
- Fishing
- Board games/puzzles
- Golf
General
- Family rooms
- Soundproof rooms
- Storage available
Pool and spa
- Hot tub
- Outdoor pool
Bathroom
- Shower
- Hairdryer
Laundry
- Laundry facilities
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Parking and transportation
- Free parking
Media and entertainment
- Shared lounge/TV area
Outdoor
- Grill
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of Comfort Suites
6.9
Okay
924 verified ratings
Wonderful
129
Very good
54
Good
67
Okay
66
Fair
99
Mediocre
87
Poor
422
Summary of reviews
Guests say
Guests appreciated the hotel's location, which was convenient for shopping and attractions. However, many reviews highlighted significant cleanliness issues, including dirty rooms and inadequate supplies. While some staff were noted as helpful, overall service quality was inconsistent, with reports of slow check-in and insufficient amenities.AI-Generated from customer reviews
Reviews(7)
Q&A(5)
Tips(10)
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Pros (+) The staff were wonderful, attentive and very helpful.
Cons (-) The hotel needs several upgrades to meet usual standards. Soap, shampoo and towels were in short supply.
Pros (+) If there are more posh hotels, I wasn't too troubled with looking. Proximity to shopping, cinema, and convenience store leave little to be desired. Dual-bed rooms have sitting area with lamps, couch, table, and desk. Good WiFi coverage with approx 10Mb/sec/client during weekdays and weekends. Full toiletries in bathrooms Available laundry, vending, ice, fitness room, outdoor pool.
Cons (-) Aging AC unit and cold shower in room, not issue with previous visit. A few bugs, but no parasitic species found in room On-site vending infrequently maintained Cosmetic maintenance issues
Pros (+) Friendly Staff
Cons (-) Breakfast was terrible, they must put a microwave for clients to use. No fried eggs, bacon, sausage or hash browns. The only hot food was half cooked boiled potatoes mixed with one egg!!!! This was every single day!!! No variety whatsoever!! The TV in the breakfast room didn't work either!! The bathroom tiles needed grouting as they were very dirty and parts missing, not very nice when you are hav...
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Pros (+) Attemted to make me comfortable
Cons (-) First room they sent me to had not been cleanes, they sent me to another room, no batteries in the tv remote, no towels in the bathroom, looked like the roomwas furnished from a yard sale.
Pros (+) The location
Cons (-) Everything, except the location.
Pros (+) The peace and quiet
Cons (-) No trash can in my room
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's health and safety measures?
The hotel has implemented daily housekeeping, contactless check-in/check-out, and physical distancing in dining areas. Additionally, there are hand sanitizer stations, and the property is cleaned by professional cleaning companies.
Are there any nearby attractions or points of interest?
The hotel is conveniently located near the Imaginarium of South Texas, Mall Del Norte, Laredo Medical Center, and Laredo Entertainment Center, offering plenty of options for entertainment and exploration.
What are the parking options available at the hotel?
The hotel offers free parking and a shuttle service, providing convenient options for guests with vehicles.
How is the cleanliness of the hotel rooms maintained?
Guests have praised the cleanliness of the rooms, with daily housekeeping and professional cleaning companies ensuring a clean and comfortable stay.
What are the dining options available at the hotel?
The hotel offers a bar/lounge, and food can be delivered to guest accommodation. However, it's important to note that some guests have mentioned that breakfast was not available during their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Renovations
Some guests mentioned that the newly renovated rooms on the fourth floor were modern and comfortable, but unfinished. It's advisable to inquire about the renovation status before booking.
Verify Amenities Availability
Due to ongoing renovations, certain amenities such as the pool and breakfast area may not be accessible. It's recommended to confirm the availability of all desired amenities before booking.
Check for Noise Disturbances
Several guests reported noise disturbances, particularly due to the ongoing construction and the proximity to a night club. Light sleepers may want to consider this before booking.
Inquire About Shuttle Service
Despite the hotel's claim of providing an airport shuttle, some guests found that this service was not available. It's advisable to confirm the availability of the shuttle service before relying on it.
Confirm Breakfast Availability
Some guests were disappointed to find that breakfast was not available, despite expectations. It's recommended to verify the current status of breakfast service before booking.
Be Mindful of Cleanliness Concerns
Numerous guests expressed dissatisfaction with the cleanliness of the rooms. It's advisable to check recent reviews or inquire about the hotel's cleaning protocols before booking.
Check for Room Essentials
Some guests reported the absence of essential items such as trash cans, towels, and toiletries in their rooms. It's advisable to confirm the availability of these items before arrival.
Inquire About Internet and TV Services
Several guests experienced issues with internet and TV services. It's recommended to inquire about the status of these amenities before booking, especially for longer stays or if these services are essential.
Consider Accessibility Needs
While the hotel offers increased accessibility, some guests reported issues with the elevator and overall accessibility due to ongoing renovations. It's advisable to inquire about specific accessibility needs before booking.
Verify Special Requests
Guests with specific needs, such as non-smoking rooms or allergy-friendly accommodations, should verify the availability of these options and ensure that their requests are accommodated.
Location
6551 Metro Ct, Laredo, TX 78041
What's nearby
- Imaginarium of South Texas0.7 mi
- Mall Del Norte0.7 mi
- Laredo Medical Center1.7 mi
- Laredo Entertainment Center2.5 mi
- Webb County Courthouse3.4 mi
- Jarvis Plaza3.5 mi
- Laredo Convention and Visitors Bureau3.6 mi
- Laredo Center for the Arts3.6 mi
- Cathedral of San Agustin3.7 mi
- Republic of the Rio Grande Museum3.7 mi
- TAMIU Planetarium3.7 mi
- Juarez-Lincoln International Bridge3.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Comfort Suites
Low season | August |
|---|---|
High season | February |
Average price (weeknight) | $116 |
Average price (weekend night) | $129 |
When to book a room at Comfort Suites
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.2 |
|---|---|
Distance to city center | 3.5 mi |
Nearest Airport | Laredo |
Distance to airport | 2.0 mi |
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