Laredo Car Rentals

Cons: When I showed up the pick up the car. The woman (who barely spoke english- i understand it's primarily a speaking spanish clientele at this location) was not able to pick up my reservation. (WHICH HAS ALREADY BEEN CHARGED). Instead she just made a new reservation and CHARGED ME FOR THIS NEW ONE. So now i've paid TWICE. Dealing with credit card companies right now to dispute second charges. UNBELIEVABLE

Cons: Line to pick up the car

Cons: Never rented from this location and directions to the car were less than explained. Told if I get back early, the price was prorated but on return they told me "no" and asked me if I wanted to keep it for a few more hours--- uh no, and then I explained my pick up experience- they quickly gave me credit for 3 hours early return. Better drop off than pick up.