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2 locations in Lebanon
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5.6 Fair
Anonymous, Sep 2020
Pros:
The car was very nice, and pickup was efficientCons:
I prepaid the reservation on line, assuming that was standard and would expedite pick up. Then I had to change the date of the pick up...and it cost me a $100 cancellation fee, even tho I had already booked the new reservation with Hertz. Apparently the confirmation email from the first reservation stated there was a fee for cancellation, but since I cancelled more than 24 hrs in advance and rebooked a car, it is pure price gouging that they charged this fee. Will never book a car this way again6.8 Okay
William, Aug 2020
Pros:
Staff member was friendly!Cons:
Not a lot of mask usageOne location in Lebanon
One location in Lebanon
4 locations in Lebanon
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10.0 Wonderful
Susanne, Sep 2024
Compact SUV
6.0 Okay
Jan, Feb 2021
Pros:
The staff was very helpful and friendly. He tried to take photos of the vehicle but it was so filthy you couldn't see if there was any damage to the body of the suv.Cons:
I drove the car out of the lot and went straight to a gas station to clean the back window. I had zero visibility. I also cleaned the side view mirrors. My pants were so dirty from entering and exiting the suv, I had to return home and change my clothes.One location in Lebanon
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2.0 Poor
Anonymous, Oct 2023
Compact
4.0 Mediocre
Nelson, Mar 2021
Pros:
Staff at Lebanon was friendly. There was no attendant at return location in Dulles Airport (Sterling). I had to go to Avis counter to return the keys.Cons:
Car was not clean. It smelled of cheap odor covering spray. Not pleasant.2.8 Poor
Clare, Nov 2019
Pros:
The staff at the Brooklyn drop off location was incredibly rude.One location in Lebanon
Pick-up location | Lebanon |
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Rental locations | 0 |
Airport locations | 0 |