Lebanon Hotels

Location was easy in easy off Staff was nice, seemed family owned Hotel was quiet

Broken toilet seat, stained couch and floor ( steam clean it) room felt dirty.

Location

Extremely overpriced for what it was and I was not told until checking in that there would be a hold on my debit card for double the price of the rooms. I have stayed at several different H I E but it won't be my first choice anymore. Extremely overpriced

Location

Wifi was not working and I needed it for business purposes. The A/C was EXTREMELY loud. Poor nights sleep.

bed was fair.

Room Smelled awful! Room needed repairs, light fixtures missing, bathroom door wouldn't latch, run down appearance. Very noisy.

Easy to get to

didnt expect the Ritz, but could be cleaner

The room was much nicer than expected given the price paid. The pool was also very nice.

Lack of pool towels.

My kids were happy to have an indoor pool! Many in the Indy area (in this price range) were outdoors or didn't have one. The breakfast was good and satisfying.

It could use an update, but otherwise it was just fine for our needs.

Shari and Carolina were so friendly, proficient, and helpful. Carolina was really good at helping me find various places to see and shop for my short time there.

Upon checking in on Monday there was about 9 people trying to check in at once. Shari was the only one on staff as the GM was inspecting the facility and had two of the staff that could have helped her with him. In future if possible please make sure the front desk is properly manned to handle such occurrences. Granted Shari did an excellent job managing everyone however, I don't feel she should have had to if properly managed.

Very clean, was able to check in early. Staff was very nice.

The location, price.

The room was filthy, the bathroom was not cleaned from a previous stay. There were no towels in the room, except for those from a previous stay which were dirty. We found someone's sock under the pullout.

The best thing about this hotel is the convenience to the Indy 500 race.

We booked a room for two nights before, one after a local event. We were charged the same increased rate for all three nights, but guests who registered the third night of our stay paid $100 less for that night.

Location

Most unclean, musty smelling, just a very dirty room. Not much on the breakfast menu. will not stay here again as we have family there. also Frig did not work after we plugged it in and had no internet service as advertised.