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Very good condition and modern building. Good location-close to the airport. Clean. Has all the amenities. Shampoos, soap, towels, TV, blow dryer. Friendly people. Air conditioning works good. Free shuttle to the airport and back. The shuttle driver was very helpful and friendly. Good breakfast in a large room with hot food and cakes and fresh fruit, coffee and tea. Friendly staff in the breakfast room. I would go again and stay longer.
Close to airport Showers didn't work. Not the best beds. Internet did not work
Everything! Our family (8 people including two very young children) had to fly out of Malpensa Airport early morning. We arrived by bus to the airport from another city. Idea picked us up and brought us to the hotel and then in the morning returned us, free of charge, to airport for our return flight home. The food in the restaurant was great, the people who worked there were wonderful, the price couldn't be beat and the room accomodations were impeccable. Nothing!
Close to Milan Malpensa airport. Dinner ordered in the hotel restaurant was good. Free breakfast provided. Air conditioning didn't work in our room. The door didn't lock. WiFi was slow to the point of non-functioning. The hotel shuttle never picked us up from the airport.
Close to the airport. Good only for the connection flights. My room didn't seem adjusted for living: wet wall in the bedroom, strong smell of mould. The hairdryer didn't work.I Tryed to call the reception - the telephone didn't work either. Had to go myself with wet hair.The lady at the recep. Reacted strangely (as if it was absolutely normally). No excuses, of course. The maintanance guy brought me the new hairdryer at least. Quite poor breakfast. The shuttle to/from the ariport goes only within short periods in the early morning morning and late afternoon.
Great location and fantastic Italian restaurant only 2 minutes away. I booked 2 triple rooms only to find out that the hotel only has double rooms. Paid extra for 2 triples. Not pleased at all.
Excellent value and location. The place was clean, beds are super comfy, and the food was decent. The staff are very helpful and courteous. We will stay again when flying thru Milan.
Free shuttle from and to the airport, very proximate to the airport location, friendly staff (which also speaks English), abundant breakfast, spacey rooms. No tea or coffee pot in the room, you have to call the reception to turn on the heating in the room
The whole hotel is very nice. Modern rooms and bathrooms. You can connect your smartphone or computer to the TV wireless for mirroring or with HDMI cable. WiFi is free. You can get drinks and snacks 24 hours in the lobby. Excellent staff. Excellent price for money. No breakfast included and no mini bar in room.
Very friendly and helpful staff. Excellent customer service Close to Terminal 1. The bus connection between Terminal 1 and 2 is great. Clean hotel, functional, comfortable and just what a traveler needs. The price is right. I will stay there again. We only stayed one night. Arrived at 9 PM and checked out at 6:30 AM. Very helpful and friendly staff.
Location is fantastic for an overnight stay. Very professional and classy hotel. Great room. USB charging & plenty of plug points expensive cafe and bar.
Clean, stylish, comfortable, with most amenities. Terrific value for an overnight stay. Food options were limited, so if you are looking for a full restaurant, it would disappoint. However, there are salads, sandwiches and so on.
Clean pleasant reception staff & food staff great price for the location important essentials available light breakfast included,,sufficient, limited selection cereals, danish rolls, coffee, tea, etc. no phone in the room, all was on the web, and when we finally found the message on the web, it said....'WE WOULD RATHER SPEAK TO YOU IN PERSON, SO THERE IS NO PHONE IN THE ROOM: Queen bed only, no king beds, ... asked for 2 twins, but not sure if 2 twins are available either no room service, food was packaged sandwiches/salads & 1 warm dish @ dinner next to the reception area.
Close to airport, new and clean, attractively decorated, staff is friendly, attractive cafe on ground level. Very limited food options, hotel has a cafe with expensive sandwiches on the ground floor but no restaurant, check in is a little confusing since cafe is not separated from main hotel.
Comfortable, clean , great staff Basic
Friendly and efficient staff, location (across Terminal 2), quiet, facilities, food Rooms are a bit sparse. No cups for drinking in the room.
Hotel was attractively decorated, front staff was very accommodating to our needs. Room was nice, clean and comfortable for two. Location was great directly across from terminal two with a shuttle going between terminal 1 & 2 every 5 minutes. We also took part in the buffet breakfast for 10 euros each. Which included unlimited milk, coffee, juice. Pastries, cold cereal, fruit, yogurt, and selected slices of cheeses and meats. Definitely would stay again if ever in the area. Cafe choices for food very limited and a little pricey, but convenience is expensive, choices consisted of cold sandwiches, premade" warm up meals and salads.
Rooms were clean and staff was friendly and helpful
The location in Terminal 1 is superb! The cold tile floor in our room. The room & bathroom lighting. The bar area is uninviting and just blah.
Nice soft bed ! (Isn't that what it's all about) Every 2 to 5 min a pressure pump would come on next door. I was at the end of a hallway, next to an electrical room.
Hotel is modern, good amount of English TV channels, if you can upgrade to get wifi and lounge do it! It is worth it! Location was great I literally walked only 5 minutes to depart in my flight. Train station is literally infornt of hotel. 20 min train to main city!!! ;) I did not like that you had to pay extra to use sauna and steam room
Clean, spacious room
Very clean room, good staff, and great food at the bar.
Convenience to airport and trains, quality of facility and rooms, staff very helpful
We had an early morning flight out of Milan. It was so convenient to stay at the Sheraton located right in the airport. We had a lovely dinner at the restaurant the night before and retired early. It was so easy to leave the hotel in the morning and walk right to our gate. No travel to the airport which gave us a bit of extra time in the morning. The room was clean and comfortable and we didn't hear a single plane all night.
Location to airport Cleanliness Comfort of room Quiet Courteous staff The bar had an unusually full line up of drinks. Layout can require extensive walking between lobby and room Restaurant food was marginal which made its premium prices seem unreasonable. The card key was unusual for us and awkward for controlling interior lighting, etc.
Excellent restaurant, friendly staff, fast internet, clean and spacious rooms. Access to Airport, Railway station, and rental cars are the best. Room was rather noisy.
Good location for business purposes. Excellent price/quality relation. Quite neighbourhood. No restaurant in the hotel, only breakfast. Good restaurants in the neighbourhood.
It is a newish contempary design which I prefer.
very good breakfast for Italian standards cheap wall decoration
Close to highway, extremely quiet place, good breakfast (for Italian style in fact is excellent!), free and safe parking place internet is not free, but is quite cheap and high speed
A nice, clean hotel on a quiet location near to the center of Legnano.
It was nice and quiet, very clean, warm and friendly. This hotel is very security concious. With a supermarket about 5-10 minutes walk away, and plenty of places to eat. The trains into Milan were every half hour and the journey time was about the same. And all at a fraction of actually stopping in Milan. I stopped there as it was close to a friends home and to also visit the Italian Motocycle Show.
The room and the standard of the hotel is very good.I would definatelystay at this hotel again. I didn't ask however a guide to near by restuarants, we walked a long way to find one.
Brand new hotel, nice breakfast, no restaurant at the hotel but there's a pizzeria/chines restaurant (!!) very close.
The room was fine. Nice size bathroom & good shower. Some staff were not freiendly in the slightest though.
I was in milan for an exhibition at the rho fiera centre and flew into malpensa.the hotel was great for ease of access to both from the autostrada.next year we will be booking this again.
A small but very clean and nice room. The hotell staff was very serviceminded.
hotel staff,services,cleanliness of the room not applicable
Staff and rooms. The description of where the hotel was in relation to Milan was all wrong and end up costing us hundreds of Euros in taxis. We may sue the site for trade descriptions act.
Excellent location, the staff were very friendly and accommodating, very nice breakfast each day
i only had time to sleep The manager didn't speek English
Family feeling, near to airport and Fiera Mialano, parking. Breakfast
Noise in the room due to the traffic on the street.
Easy to find. Good off-road parking. Near Malpensa airport. Spacious clean room . Large bathroom. Good breakfast. Secure feeling. Very reasonably priced. We came prepared with good earplugs. The season was too early for the air conditioner, so we opened the window at night and could hear a lot of road noise. Next time we would ask for a room that faces the inner court instead of the road.
Excellent value for money
The Hotel waz amazing. The design and the decoration it was great!
The furnishings are artistic and tasteful. The staff is fantastic, helpful, outgoing -- I really can't praise them enough. One of the best hotel experiences I've had in years, and I travel very regularly. The restaurant was a bit overpriced, although quite good.
Very modern and stylish; helpful and attentive staff; the spa was lovely. Add on costs...spa was €20 and although it said that transport was available to and from airport, it was via taxi, which cost another €50 round trip, which adds onto the price of the stay.
Very modern and nice rooms. Staff are very helpful and unforgettable friendly. Free Wi-fi working well. Hotel have a lot of park places. It was great experience and I recommend it to everyone.
Designer did his job properly - hotel looks very modern and different form other typical italian hotels. Breakfast is good.
The design of the hotel. the shower is not comfortable at all. the water is all over the floor and when we comlainted they told us that this is the way it is and we had to put more towels on the floor. the design and atmosphere of the restaurant of the hotel was really nice but they run out of food at the buffet.
Nice restaurant in the hotel. The waiter misinformed my wife regarding the cost of the antipasti buffet for which she was charged 12E (he indicated that it was no cost). He also brought me the wrong entree.
The staff was very helpful...there was a shuttle between the hotel and the airport....the breakfast was wonderful... I did not like the outside appearance of the hotel.
The hotel is very quiet and serene.
Location was great. They had a shuttle to airport too. Requested a non-smoking room. Was put in a smoking room.
The room was clean and confortable. the bed and pillows were much more comfortable than the ones in other hotels that we stayed at in italy. The hotel staff was extremely nice. Music from the courtyard was too loud. The music lasted way past 23:00 and we had to leave the hotel to make our flight at 7:00.
It went beyond expecation, especially for an airport hotel.
Simple hotel for business and a layover in Malpensa airport. No free shuttle service to and from airport, no walkway to and from airport. Overly decorated, no curtain in shower.
Clean, friendly staff, cheap, nice facilities nothing i don't like, had better room and service here than in some of the so called 5 stars
It was around a mile from the airport. The photos make it look much nicer than it is. It's location is in an area of some construction, but there is no good view. The area feels sketchy and is confirmed by the sign in the parking lot that tells you that you are parking at your own risk, and they have no surveillance. The exterior is pretty run down looking, however the lobby was rather nice.
Stayed overnight.Room was excellent,roomy well equipped and spotlessly clean.Quiet-no excessive aircraft noise.
the bedrooms were very good.had a good night sleep was a 4 star hotel with a 2 star restaurant.food was very bad.
Breakfast and the transportation service to the airport were the best. Super convenient and driver is super sweet! Somehow, there were a couple of maintaining workers coming in to my room, even though there was nothing wrong with it.
The free airport shuttle was very useful The colors in the room was drab. But as this is an airport hotel mostly for overnight stays, this may not be so important.
The staff were friendly and accommodation. Would prefer a softer bed. Not the best view
Location was perfect for Malpensa airport travelers . Rooms were amazing in quality, cleanliness and bed size (bed way larger than king)
Very affordable, clean, comfortable, and well-placed for flights out of MXP.
Close to airport. Promptness in everything. Shuttle to/from airport. Great bed, nice room, handy breakfast. Nothing to mention
Responsive and helpful staff. Shuttle to and from Malpensa. Better than average continental breakfast. Small but adequate single room.
Hotel was clean and located close to the airport I had a difficult time with the hotel shuttle. From the hotel website and information I saw that the hotel had an airport shuttle which was one of the main reasons I chose the hotel. I arrived late and then found out that the shuttle does not make regular stops and instead you have to call to arrange the shuttle for pick up. As an international traveler I did not have access to a phone and had to get assistance from another hotel shuttle. It ended up taking about two and a half hours from the time I arrived to get the shuttle to pick me up.
I have stayed several times at this hotel and find the staff to all be VERY friendly, helpful, and accommodating. Even the owner and his family are friendly to guests! The staff all speak good English and will help in any way. I will continue to stay there every time I fly through Milan.
friendly staff, comfortable rooms, good parking no chance to have dinner after 10pm
It is a new hotel, looks clean, food is good (not great but good), staff is friendly. I liked the fitness center, it's in good condition and has the basic equipment. Overall good experience but I think that price of 125 € was probably a bit higher than I pay at other similar or slightly better hotels.
close to airport
I needed a hotel as a stop over for my trip to Greece, Not having to go into Milan was most beneficial as it saved me time.
Good place. Quiet. Very close to the highway. Good price. Possibility to park the car. No possibility to have donbner. Breakfast too late: ten minutes too late open. Nothing prepared.
The breakfast Dinner
Complimentary room upgrade. Dressing gowns, slippers etc., available. Excellent breakfast. None
The hotel was quiet. Carpet in room was not clean...Internet connection and to use was complicated, need to go to reception to get passworr etc. In advance information in web-site was advertised of good facilities.
Breakfast was excellent Location was fine for Malpensa airport but nothing else. Area had nothing nice about it, strip malls and highways
Confortable and ideal for the Legnano area. Staff was efficient and helpful.
The room was clean and comfortable, the staff corteous and efficient.
location was pretty good for the show - a little remote but this helped to avoid heavy traffic in Milan kitchen closed too early, bar food was limited
The room is clean and big. The site is too isolated and too far from Fiera Milano and Milano town. Hotel transportion too expensive and inconvenience. I have to wait for nearly 30 minutes to get the hotel arranged taxi.
Clean and efficient.
The room was clean and comfortable. The staff was kind and helpful. The TV is a bit old fashion and there is not Pay TV.
connenction to the fair and to the city of Milan
rooms and personal were great, we were satisfied
Room was very big and clean, with modern decor. Good breakfast Staff not very helpful, was told the Kitchen was closed at 21:30, where as the room menu said room service was open until 23:00. Ended up snacking from the mini bar, which cost 5Eur for 25ml juice! Most people would use this hotel as a short stay over to/from Milan so I don't know why they seem not ready for people who arrive late in the evening.
the staff was excellent and very helpful ,they did everything they could to make our stay comfortable,to lending us a converter,giving us a new blow dryer when ours didn't work,printing out directions for us for traveling to the center of milan,making us an early breakfast the day we were leaving before breakfast was even being served...they were just incredible and i was very impressed. i didn't like that the american breakfast was the same thing everyday,could have changed it up a bit...10 days straight of hard boiled eggs ,bacon and lil hot dogs was just too much..would have liked to see scrambled eggs,pancakes or french toast..something different
All what I can say about this hotel is that is just fantastic. I was treated like a King. I was given a suite with living room and bathroom with wirpool. Large TV screen and free packing space in the garage. Breackfast was awesome with a cook who prepared for me a fresh omelette. If we would like to find small downsizes is that the toilet was a bit noise during the night and there was some small traffic on the main road.
Garage to park the car included in the room fee as well as internet connection. Bathtuub available in the bathroom. Large room. In general I really enjoyed the hotel. Internet although free of charge worked quite slowly. Small and "old" (first generation flat screen) TV set in the room
The food is excellent, the rooms are very comfortable and spacious, Very friendly staff, I would definitely recommend this hotel only if you have a car. The location: far from Center of Milan
Staff very helpful, food excellent.
Very good the Bar Service ... It's free!!!
the staff was very helpful and understanding. beakfast was excellent. the location was hard to find
Room was spacious, room wifi was good too -They charge RIDICULOUS 8 Euro from the hotel to the airport, a 900 meters drive !!! (just for comparison, the bus from the aiport to Milan city center is 12 Euros, a 60 KM route) - Only one option of restaurant near by (no restaurant at the hotel)... and guess what? All guests go there at dinner time, it get crowded, very, very slow service
location to the airport. Also the availability (though limited) of getting some food when arrived late. the strange, runny eggs with chunks of hard boiled egg whites mixed in. Never seen anything like it in all my travels and years in the restaurant business. They were terrible. Otherwise the breakfast was fine.
Nice clean rooms, great breakfast! Airport shuttle bus stop w2as hard to find and not very well labled at the airport so we wandered around and could not find it. The reception desk staff at the adjacent Sheraton were very helpful and gave us directions to the shuttle stop all this taking about an extra hour at the airport.
Excellent service, clean and modern. Good breakfast. Shuttle service to Airport is not where others are. It is 4€ and leaves from door 4 bus stop 4. No restaurant on site.
We wanted to be near the airport for an early flight. We were so pleased with Holiday Inn Express. The shuttle was very convenient, the room was super clean and comfortable.
The hotel was nice and clean. However, the rooms are very small.It is not family oriented and no restaurant available. Their shuttle service starts at 5:45 AM, We had to take a taxy to the Malpensa airport or else we would have missed our flight.Also, we had issues with their shuttle service from the airport to the hotel. The van was too small and we could not fit. We had to wait another 35 minutes for the next one.
Clean and easy to get to from the airport. Limited food and no where to sit and eat it.
great for catching an early flight at Malpensa airport.... should have free internet everywhere, its a must in any hotel....
Friendliness of staff Too noisy room, especially regarding air conditioner
Room was spacious, and having the shuttle was nice. Staff was friendly and helpful. Seems like it could be a good place if you had an early flight, but the shuttle might be an issue, making the airport Sheraton a better option. Shuttle did not run very often, once an hour when I needed it. The driver from the hotel to the airport was a bit rude. I had been in Europe for 5 months and had extra baggage. He only let me put one bag in the luggage compartment even though we were the last stop and more could fit. That meant I had to struggle getting my second checked bag, carry on, and personal item on to the bus and past other people sitting along the narrow aisle until I found a place to sit. Getting dinner was also inconvenient since it was not available at the hotel itself and meant walking to a small selection of local restaurants.
Great location. Parking while you are travelling. No connection between frontdesk and airport information. Lack of help in finding out information about flights and delays.