Basics
Services and conveniences
Bathroom
Dining
General
Accessibility and suitability
Media and entertainment
Bedroom
Pool and spa
Laundry
Workspace
Things to do
Parking and transportation
Health and safety
Family friendly
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's breakfast options?
The breakfast was delicious, with lots of options, including fresh warm foods, cereal, breads, and waffles. The kitchen staff was very meticulous and detailed, ensuring a great dining experience.
What are the main amenities offered by the hotel?
The hotel offers a variety of amenities, including an indoor pool, hot tub, fitness center, free parking, and a business center. Additionally, there are vending machines for drinks and snacks, and laundry facilities available.
What can guests expect from the hotel's cleanliness and safety measures?
The hotel is committed to cleanliness and safety, with daily housekeeping, enhanced cleaning protocols, and disinfection of high-touch surfaces. Hand sanitizer is available in guest accommodation and key areas, and staff follow all safety protocols as directed by local authorities.
How is the hotel's customer service and staff friendliness?
The staff are excellent, with the kitchen staff being particularly amazing, kind, friendly, and warm. However, some guests have mentioned inhospitable and poor communication skills from certain staff members.
What are the best times to visit the hotel?
The high season for the hotel is in June, offering a great time to enjoy the location and amenities. However, it's important to note that the hotel has received feedback about the pool being too cold for kids to enjoy during the winter season.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for Adjoining Rooms
If you're traveling with family or friends, consider requesting adjoining rooms for added convenience and flexibility.
Check Pool Temperature
Before booking for a stay focused on using the pool, it's advisable to inquire about the pool temperature to ensure it meets your expectations, especially if traveling with children.
Verify Room Amenities
Double-check the room amenities before booking, especially if specific features like a microwave are essential for your stay.
Consider Off-Peak Visits
To potentially avoid higher prices and crowded periods, consider visiting during the low season in January.
Inquire About Nearby Attractions
The hotel's proximity to various attractions, such as museums and dining options, provides ample opportunities for leisure activities and dining experiences.
Address Noise Concerns
If noise disturbances are a concern, consider requesting a quiet room or inquiring about noise insulation measures.
Breakfast Variety
While the breakfast is generally praised, some guests suggested adding more variety to the menu to enhance the dining experience.
Confirm Special Requests
If you have specific needs, such as a coffee pot in the room, it's advisable to confirm these requests with the hotel before booking.
Check for Maintenance
Before your stay, it's recommended to inquire about ongoing maintenance activities, such as air conditioning replacements, to manage expectations.
Customer Service
While most guests had positive interactions with staff, it's advisable to address any concerns promptly to ensure a pleasant experience.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | January |
|---|---|
High season | April |
Average price (weeknight) | $135 |
Average price (weekend night) | $164 |
Value for money | 8.3 |
|---|---|
Distance to city center | 0.9 mi |
Nearest Airport | Provo |
Distance to airport | 13.3 mi |