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Very nice facility, in a good location, with staff ready to help. Ice buckets and an ice machine, please!
Warm and welcoming public spaces. Excellent breakfast.
Room was well equipped and staff were attentive,Hotel well positioned for shopping and rugby/football
quiet and basic no internal telephones were working during our stay, so hence no room service unless you went t reception expensive for a basic hotel, maybe they have put the price up for graduation week?
Convenient location, efficient staff. Comfortable, everything worked as it should do. Breakfast; the smoked haddock and poached eggs were both overcooked!
The bed was comfortable and the staff were friendly.
Friday night deal - excellent value as always.
the room was very compfy although the bathroom did have some stray hairs that belonged to neither me or my partner
+Pleasant enviroment and quality of service Minor but important health and safety issue -fixed shelf with kettle directly above TV and flex too short to reach electrical socket.Suggest relocate shelf or TV
It was warm and comfortable on a very cold night, and the room had everything I needed. The tray with kettle, cups etc for hot drinks was in the wardrobe, which was not very obvious; and there was no convenient electrical point for the kettle.
The room was wide and the bathroom as well. Excelent location in the city centre. The room was quite dusty and the carbet looked old.
The staff were pleasant and the public rooms were very impressive. The noise from the function rooms disturbed us until 1am the first night, so we asked to be moved, which they did, for the second night.
Room pleasant and modern, staff efficient and helpful. Good location in centre of town. Convenient car park. The lift is small and always seemed to be full. This was annoying as most if the passengers had no luggage but we had to use the stairs with our luggage, despite trying to get in the the lift several times. Also, would like to have had a minibar in the room.
The staff were very pleasant and tried to help The room had no view -frosted windows- the lights were not working and faulty. It was basic.
The bed was the most comfortable i'd ever slept on, the room was modern, spotless, large. It felt very luxurious! Everything in my room appeared new, like a show-home, straight out of an interior design magazine.Excellent. Well i did have a room which overlooked Leicester's main street, but it was Saturday night and so i expected a degree of noise. By the time i got back in (3.30am) it had all but died down.
good central location
excellent central location
the location the hotel; typical ramada, 2 to 3 star trying to be a 4, my room felt like a childerns home / nursing home, bare, minimal. any other 4 star would be much much better.
Location in city centre - lots of interesting places to eat within the vicinity Size of the room - small
Friendly, informative, clean, well designed, good position for city centre and public transport
That I could park for free, although limited. My toilet design, as it was suspended from the wall and I did not feel it was safe.
Very close to the station Would have liked free wifi
When I arrived at the hotel I was greeted by the receptionist who was absolutely exccellent. She was very helpful, asked If I had been to Leicester before which I hadnt and she told me places of interest to visit. She made me feel welcome straight away. The hotel was modern and clean. Service was excellent and also the rooms were very comfortable. I would definately stay there again I cannot think of any bad points.
Train station anouncer
Convenient for Railway station and City centre Well maintained modern hotel As a 'football hotel' a little too far from the ground 15/20min walk Very disappointed by the buffet breakfast which did not offer value for money or adequate choice compared with say a Premium Inn
central location I would have been more comfortable with an extra pillow.
Good value for money. Basic but clean and conveniently located.
Conveniently located near to station and city centre. Quiet comfortable room and fast and efficient check-in and check-out. I'll stay again.
Its proximity to the cultural quarter. It is a little on the noisy side, traffic and trains.
Great location - close to shops and theatre. Very helpful and welcoming staff.
A very enjoyable stay with lovely staff No bad points
The hotel location is excellent, close to the train station & city center, pricing is good, and rooms are large (I had Quad room) for the same price as a double. I did not like the (cold) room temperature, difficult to manage with the heating/AC that kept switching off. Also a lot of condensation against the window resulting in a large patch of water on the windowsill.
Very good location near to the train station and city centre, nice and friendly staff. Some towels were missing...
The hotel was clean and comfortable. Staff were helpful and friendly. Just the ticket for two ladies needing a break from the daily grind!
Everything in the room was clean and it was comfortable.
Room very nice, modern,clean. Staff very polite. Very good breakfast. Added bonus car park included. Bed ok but a bit small.
The bed was so comfortable! The first time I've ever got a good night's sleep in a hotel. Also, the staff were really friendly, helpful and efficient. Didn't find any.
Breakfast was brill
i liked the central location, the staff were among the nicest I have encountered in my travels. I did not like the big box like structure in the room. I do not know what it was for.