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The Concierge was extremely helpful, otherwise not up to the normal Hilton standard Cockroaches in the restaurant at breakfast, nasty stains on the couches in the reception area! The faux wooden flooring in the bedrooms is very noisy. No refrigerator in the room.
Convenient location Orly Airport Helpful staff Broken heating - too hot Room generally shabby
Good romm. Good brekfeast.
quick check-in, big rooms, fast elevators, poor breakfest, too expensive internet
It was clean and the staff were helpful. The menu was limited and the charges for the food, both in room and out, were outrageous.
The staff, Paying for Internet
Location The bedrooms are old (poorly furnished) an the bathroom is not of a 4star hotel.
Proximity to the airport and shutle bus No minibar in the room
Location is convenient if you need to stay close to the airport. That was within walking distance from terminal, what really was helpful due to taxi drivers strike that shut all transportation fro and to terminal. Not worth the value. The room was overheated and no way to cool it down. I couldn't sleep well waking up sweating. Staff admitted the problem but didn't even try to solve it. I general I can't really say that staff is unfriendly, but they are kind of distant? Don't really interested to help, it looks like they just don't care. Another example that they don't care about customer convenience is that You can't leave a luggage for safety between the checkout and time you need to leave for your flight.
The room was very nice and large. The breakfast buffet was very good and the proximity to Orly was a real assett as it allowed us to have a relaxing time before a long flight
Proximity to the airport. Shuttle bus Strong smell of tobacco in my non smoking room. Very overpriced room!!!
A pair of bathroom slipper
The dinner buffet and the breakfast selection are quite excellent! I did think it was quite clean and I loved my room. I wish all the hotels I stayed at were as well-maintained as here. I spent so little time here I didn't notice anything that went negatively.
free internet service, good F&B, nice room noisy (close to airport), construction work going on
The choice of breakfast food was great and the facilities available in the room was ideal The choice of food for dinner was very poor and did not cater for foreign tastes and was undercooked.
Quiet environment, close to several restaurants and fast-foods. Mini-bar in my room. The rooms would need serious refurbishing. Free internet would be appreciated in the light of the room rate.
We could check in after 23:00, which was not so at many hotels. The bed was the most comfortable hotel bed I have ever slept on. The staff could speak English well. Our first room smelled like smoke, even though it was a non-smoking room. However, we were able to get another room.
Just stayed in the Best Western. I was pleasantly surprised. The room was very spacious, nice and comfortable. The hotel has a shuttle which takes 7 minutes to the terminal from 5 am to 11:30 pm. The hotel is in need of some remodeling, but overall nice. The staff were friendly. I stayed before at a different hotel in the area that received a much higher rating but liked the Best Western much better. It is mostly for business. The hotel can use some remodeling, the corridors feel dark with poor lighting.
The hotel is excellent but not good for the tourists who wants to go to paris centre because it cost you big money and time to move to paris centre.
Shettle to the airport. Friendly staffs, hotel quiet, Room clean and large. The room was fairly cold when arriving, did not have time to check if the heating system was on or off, same thing with the bathroom.
We booked this hotel because of its proximity to the airport. The shuttle bus from the hotel runs frequently (every 20 minutes) and was quick. The hotel itself was amazing for the price - exceptionally clean and modern. The staff was friendly and helpful. We were very happy with our stay at the Holiday Inn Orly.
a big variety of breakfast , people are friendly, helps you out if you need help, fridge was closed with key ( you have to pay for minibar ) / Tv channels was very less.
Very clean, friendly staff, all staff spoke very good english.
Breakfast was delicious Be pulled to secure the value of the room and not taken it back only after two weeks means twice the amount
near the airport with free shuttle service no porters and bell boys and front desk should tell guests that they must use room key for elevator use
Check in and check out was fast, the shuttle bus was on time. Don't have much to say since I stayed only for 5 hours. The shuttle bus was a bit ahead of time when we arrived in the airport and was waiting for a pick-up to the hotel, so we missed one and had to wait for another 20 minutes.
proximity to airport.courteseous staff.
Room, shuttle service was excellent, staff elevators frequently out of service
The Food and the smokers room
Nice large double bed. The room smelled badly of cigarettes, and when we asked to move, the manager said there were no vacant rooms, although it appeared to us that quite a few were unoccupied. We found his attitude unhelpful.
Quiet place, clean. however, a bit expensive
The room was decently clean and the stafff was friendly. The rooms were freezing. I couldn't see my breath, but i definitely had to keep my arms under the covers. I traveled with several work colleagues and they all complained about the temperature. The room was very basic and reminded me of an army barracks room. Everything was the bare minimum. Did it have a toilet? Check, but it was the cheapest toilet available. The shower was just a drain in the floor and you bathed next to the toilet. Did it have soap and shampoo? Check, but it was an all in one dispenser on the wall. I would never stay here again.
The staff The room, air condiotionant, tv only in french
friendly staff, good location, quiet room
Possibility to enter late at night. Possibility to stay until noon and not until 11 o'clock We had some difficulties in finding the Avenu des Andes
Functional but difficult to find, but this was probably my fault for not printing-off a detailed map
yes, a short business stay no
Most of the staff were very friendly and thoughtful.We liked the fact that the hotel was pet friendly.A perfect hotel for stop overs on a long journey.The room temperature was good, not hot and stuffy like some hotels can be. The pillows were a bit uncomfortable.
The room have near 20mt and with one double bed and one sofa. They don't have free internet, like is show in booking. The staff don't speak english only french.
Rooms are clean and comfortable The staff wasn't helpfull. My car window is broken due to theft. I asked the receptionist for tape and plastic. They told me they don't have transparent plastic. That's ok. So I asked for some tape which I can take away. Because it's was sunday and all shops are closed. She still refuse to give me that plastic tape to take away even If I pay for it!!!!!
Internet doesn' t work
The Key was delivered without the room number or any information. The bath room seems be inside of roullotte. Seems like a motel for speedy rooms. Car parking extremely expensive.
Garden and swimming pool were excellent for the kids. Very child-friendly atmosphere: playing corner, special kid-menus, etc. Room was extremely warm (no airconditioning).
that the hotel cleaning staff were always smiling and helpful and that even with a full day of conferences they and the front desk and the kitchens did not forget us simple visitors
Nice clean room. Staff polite but very busy/understaffed so was difficult to get served in the bar
Reasonably close to Versailles (15-20 mins drive), very good value for money for a Novotel. Although it's close to a busy road it was surprisingly quiet. Not many dining alternatives if you're not prepared to drive; no luggage storage facilities (we wanted to leave our bikes somewhere secure and ended up bringing them into our room overnight!)
rooms are big, quiet area it was a little cold in the room, but nothing could be done with the heating system
Large free parking lot available, clean room Not really friendly staff, bad smell in the corridors, french style bathrooms, few TV chains
The food was pretty good and plenty to do with the kids.
We stayed here because the Novotel at Versailles was full. If you have a car and a satnav this is a great spot to be based to see Versailles and Paris. The hotel is in a village surrounded by fields. Versailles is 15 / 20 mins drive - park in front of the palace in the huge car park.Paris (Trocadero / Eiffel Tower car parks) is 25 / 30 mins drive. Without a car, this hotel is probably too far out. Room big and comfortable. Helpful staff. Good breakfast.
Lots to do for children Room price was good, Restaurant and Bar were over-priced
Very nice and quiet environment and the staff was very friendly
Hotel located next to the forest, close to highway. Rooms very good: clean, recently modernised, 18m2 space with balcon, comfort bed. It is a nice and large business hotel (e.g. conferences). July 2008 we had one of the 3 rooms booked by guests. So very quiet and peaceful. Location not easy to find and lack of signs on the roads. Better to prepare the adress before leaving home, use Google maps and your car navigator. Breakfast: one could expect little from french hotel, but regarding the quality of the accomodation breakfast is very poor and the EUR 10 pp spent is waist of money. We are sorry to say that. In fact, MacDonalds is near by and offers better.
Le restaurant , very friendly stuff All was ok
Excellent overnight stay if you are on business in the south of Paris area it is quiet and relaxing and you don't have a problem to park your car None
Incredible value for the money. Great restaurant. Quiet. The WiFi is only in chunks of 8 hours, but the hotel people are more than glad to give multiple chunks... A bit inconvenient though.
This hotel suits people with a handicap well. We have been treated very friendly. No problems with noise from airplanes. The countryside is nice. Nice rooms. There were two weddings this Saturday. If you want people outside these celebrations to stay in your hotel you shouldn't allow the music to be so loud that one wakes up even on the third floor from the rhythm of the basses. I wouldn't be able to find the hotel in the dark: the signs are almost invisible!
New hotel, only open a month (as of May 08). Great staff, in rural location. Very quiet, rooms have balconies. Sheets were a bit rough, but being new they hadn't been washed so many times.
beautiful seting near central paris. recommended to sanofi-aventis that they use it for business guests
it's good place for Romance, Holiday not for business traveller Ability to speak english and Currency conversion
I loved its quite environment and the on time shuttle bus to tha airport.
Location near Orly and excellent restaurant. Receptionist very kind.
Nothing Dirty...dirty ditry. Not even worth a 1 star
Reasonably close to airport
The pick up service from the airport worked well. The staff were friendly and helpful. an ideal resting place at the end of a long flight.
Close to the airport. Nothing fancy but just what I needed for a decent price. They did not have a free baby cot as it appears on the reservation. They propose to rent a room with an extra bed for 10 Euros more.
Good shuttle sirvice and very very good resturant 1 min froom the hotel!
The Hotel is very well located in respect to the Orly airport. The Hotel is friendly and efficient, the transfer to the Airport works also very well. Rooms are very clean and modernly decorated. If you need an Hotel to stay between flights for example this is an excellent choice.
The breakfast was excellent Mix up over the free transport from the airport, which didn't materialise. Public areas of the hotel were very tired and grimy (carpets stained and badly need replacing; not a very good first impression! ) But the room itself was clean and tidy.
Stayed at the hotel for business use so internet access way one of the reasons for choosing this hotel Could have done with unlimited internet access
rooms had terrible petrol/plastic smell. Impossible to sleep.
There were no problems with our very early wake-up call, and it was a nice surprise to find they had complimentary coffee and biscuits for us as we waited for the 5:00 am shuttle to Orly Airport. The room was clean and pleasant as well.
Ease of access to the airport. Unusually friendly hotel staff for an airport hotel. Comfortable room. Room price is excessive, as usual at most airport hotels. But then again, you have to sleep somewhere when overnighting between flights and this was a good hotel for that.
Very helpful staff, very clean and spacious room and a very comfortable bed. ridiculous that parking is an additional 14 Euros per night plus internet use is very expensive. WIFI is so common these days, and provided free of charge in much more basic hotels.
difficult to get to the city
It is closely located to Orly airport plus the free shuttle service provided. I am not sure if Ok for daily city trips but if you need to take a plane from Orly is great. It is an old building that has been refurbished so you notice it in some details but still OK for the money paid.
I was not there very long - but the breakfast was excellent
Cleanliness of room. Not loud, but permanent noise (air condition + traffic).
Good room size, Don't like the pillow as it is too flat and only one per bed should be 2 per bed. Should provide a free bus shuttle service to metro. Provide free parking.
Good, friendly service. No major deficiencies. Bad location, if no car. No convenience store nearby. No decent bar, no restaurant.
excellent location right on the ringroad of Paris, restaurants and supermarket around the corner, pleasant reception by cooperative staff, no noise from outside when windows are closed, very high value for money. the bathroom would benefit from up-date: is a bit outdated and soiled after all those years.
mveryy good no
breakfast buffet quite poor
The position and the staff Maybe a little expensive for the given facilities
the location is very convenient to airport....we ate dinner there and the food was very good....freee shuttle to airport water leaked onto the floor during shower
Had good service from the staff. The shuttle service is very good too. The furniture in the room is very old , blankets and carpets are dirty
Hotel is closed the airport. The bed, too small.
the restaurant was ok the reception staff was uncommercial people.
Close to the airport. Nice shuttle service. Cosy restaurant. Many rooms are without any view, which is OK if you spend one NIGHT. No Room Service available.
Proximity to Orly Aeroport, despite this there was no disturbance from aircraft noise. Not a great deal of character to the hotel, however it is very functional. Better map of the surrounding road system would help, this was the first time I have used Orly Aeroport and the road system is quite complicated.
The navette picked me up from the airport and delivered me back there the next morning
proximity to airport/prompt shuttle service It was difficult to get a snack...resturant next door was full of people [1 May], leaving McDonalds as our only option...tea making facilities in our room would have been most welcome.
very friendly staff, great support in all questions, very clean, very good infrastructure, the quality is higher as two stars.
We stayed for 7 hours, overnight, after a long haul flight from Singapore (CDG-Air France bus to Orly). There was plenty of hot water and a clean bed. Up and out for an early onward flight. Perfect. Breakfast did not start early enough for us. We had a spare half an hour to wait for the free bus to the airport and we could have filled it with a quick hot coffee and pan au chocolate. The mis-timing was my own fault, we just missed the 6am bus, otherwise, no complaints.
Ease of reception and the helpfulness of staff
Confort and location (near to the orly's aeroport)
Free internet, Location. Hotel is old.
location , staff
Comfortable with high quality service and amenities. The location is a little inconvenient for the station.
staff were good on front desk drinks in mini bar not refilled nor toiletaries in room
dinner, swimming, tour paris
We travelled with our dog and were allowed to take him into the bar and restaurant with us where they even provided him with water.
good quick check in 24 hours facilities good meals or snacks available 24 hrs (vending machine may be option)
The service was reasonably friendly and courteous. Very poor value for money. At EU140/night, the facilities were very poor (restaurant/bar, plastic cups in bedrooms, water not replaced from first night of stay). The air-conditioning was near useless but the over-riding problem was that of an all-pervasive stench around the hotel of sewers, very much including the rooms.
Helpfull staff, good service, spacious room with comfortable bed (superior)
Location is very convenient to train station. General area around hotel (including sidewalk) was under construction, but the hotel itself was fine.
I had to chang rooms 3 times
Close to Train stations (tgv and rer), quiet and clean room. Good and varied breakfast in the restaurant for 12 eur. Friendly staff. Room was quite warm, and ventilation was not sufficient to cool it down. The ac was apparently not working or turned on yet (April 28).
Easy access to rer and tgv. Quiet area. Good facilities. Service a bit slow in the restaurant.
The room was clean and the bed fairly comfortable.Good free internet access. Staff was friendly. 1) The Air Conditioning was not working: it was very noisy and provided no cooling, despite the fact I requested a room with good AC since it was very warm weather. I had seen reviews on Booking that stated AC was not working well. Clearly, the hotel does not care. 2)The mini-safe in the room was locked when I arrived. 3) At breakfast, I found a price tag in the stainless steel warmer used for pancakes. Apparently the warmer was never washed before food was put in it!!! This is just disgusting.