The location is great. Beautiful views on Isola Bella. It took long to check-in and the staff, although very willing, was not very efficient/professional. Had to ask multiple times for things.
Having a great view of the ocean and isola bella is priceless. b/c many of the rooms are stand alone bungalows, insects creep into the room which may be annoying for some guests.
Very helpful staff; unusual, well designed room accomodation; lovely outlook from the beach to La Bella Isola An overpriced winelist; being pestered by itinerants on the beach offering massage every few minutes (although I'm not sure what the hotel can do about this)
Idyllic place. The location is fantastic, right on the edge of a small bay with a miniature island attached to the shore by a small sand bar. The hotel opened this year so everything is brand new a very beautifully done. In addition is relatively not that expensive compared to other top hotels in Sicily. I felt it was worth the money. As its perched on an incline the carpark is sometimes tricky to maneuvuor around especially if its nearly full. This is typical of such places not just this hotel.
Location is great, excellent views. The bungalo was very small and had no "garden" as was advertised and shown on the photos. Instead, it had a little plastic desk with two chairs located by the side road, with an angled seaview. Bungalo surroundings vary from one another and you may not get the one as per your expectations. Had to pay extra money to move to a suite because "no other bungalos were available"
The hotel is very well maintained, with good and clean rooms. Excelent location right on the beach, great swimming pool with very good bar service. Good breakfast and internal parking inlcuded. Access to the beach is open, but you have to pay for the use of facilities even if you are staying at the hotel.
Location, sea view from our room, breakfast.
The view and location were excellent. Comfort especially in the bath room was also excellent. Breakfast was until 10:00 a.m., at 9:30 a lot of supplies had already been finished and replenish was slow of did not exist at all.
Really on the beach, which is very convinient, nice and preciously looking, rather new facilities, good size of rooms Internet was listed in hotel services, but not worked all 10 days of our stay, also mobile phone net worked very bad inside. Breakfast was really sufficient, though not exellent and not very tasty, but nothing - no one detail- changed in supply all 10 days long. It is rather boring and to my mind it shows lack of fantasy as well as lack of good wll to keep high standard. The breakfast detracted us from even trying evening meals in the hotel.
although the communal areas of the hotel were fantastic, beach pool etc the rooms were tired and in desperate need of a refurb and the beds very uncomfortable. A four star hotel with two star rooms!
Everything We called the hotel for directions from the road. Had they told us that they were the only modern looking hotel on the mountain , right after you pass through the main square and that it had a glass front on the right not the left we would have saved over an hour trying to find the place.
Well-designed boutique hotel, friendly and helpful staff. Restaurant is an undiscovered jewel. Self-parking facility is non-existent at the hotel. Parking in the garage is expensive.
Very modern and stylish hotel, nice location, in walking distance to pedestrian zone Very small rooms
The hotel is brand new. Rooms are clean and comfortable. The staff is really helpful. If one arrives by car, it is advisable to book a parking place in advance.
Chic hotel with very friendly staff ( something that Italian/Scilian hotel staff are not noted for ) Nothing was too much trouble, not only for us but for all guests some of which were very demanding.
The staff were very helpful and friendly The food was very expensive. "Ceasar's Salad" comprising Lettuce ,sauce and a few croutons was €17.A very high standard of food was available in any of the restaurants locally for half the price. The Hotel lacked athmosphere as there were only a handful of people staying there the week we were there.
Beautiful, tastefully appointed hotel. Ultra modern accommodations in a Sicillian village that blossoms with antiquity. The restaurant is fine, but visitors are in the center of a town where one cannot find a bad meal; only, as Rick Steves phrases it, better.
Very comfortable, delightful staff, close to shops and sights. I am returning for a night at the end of the month. I liked everything
Superb hotel overall .Great location .Spotlessly clean. Very friendly and helpful staff, Great breakfast freshly cooked to your requirements.. Size of the balconies.
I have enjoyed the fact that it was very well located in the center of Taormina and one could easily reach the dining areas as well as the bus terminal. I really disliked the breakfast, it was to less in terms of food (I mean, it was not enough for the persons accomodated there) and if anybody would require for more, the waitress would not get anything (even though there was an open buffet).
Hotel was clean and the location was very good. The view was spectacular The hotel was dated and in serious need of modernisation. More suited for mature people
Very friendly staf, good location, few steps to main sguare of Taormina, clean rooms, I can highly recomend this hotel.
location near main street in Taormina nearest payable parking 10 min walk away
location was not very far from the main street It was one of the worst hotels I've ever stayed at. The rooms look totally shabby. There walls and ceiling in the bathroom were partly covered with the mildew. The room and the bathroom didn't look also very clean. The blinds were damaged or sth - they made noise almost the whole night. All together looked rather as the second-rate motel than the 3*** hotel which it supposed to be. Moreover, the breakfast was uneatable.And last but not least - coffee was disgusting - I still cannot understand how it could happen in the country famous for its coffee-drinking culture? I hardly could find places I tried such a bad coffee even in my own country. The majority of the staff I've met there didn't speak english well. Concluding - be warned.
All the hotel staff were friendly and helpful. The receptionist recommended a good restaurant and visits we could make. The hotel has very limited parking but we were always able to find free parking further down the road. The walk into the town, whilst short is up a steep hill. The town itself has lots of interesting buildings, restaurants, bars, etc and there is access to the beach down a steps/road - you can take the cable car back. The local buses were frequent and cheap.
Simple, basic hotel, proper value for money.
Very friendly staff, good prices for Taormina - we had to book a triple room as there were no doubles available, but the manager, without our asking, only charged us for a double. It is a budget hotel, so you get what you pay for - basic amenities only. Not particularly nice decor (but again, you get what you pay for). Also, although it is indeed only 5 minutes from Taormina's main street, the uphill walk is harder than might be expected. This is because the roads are absolutely jam-packed with cars and scooters shooting up and down it, and there is no pavement. There seemed to me, therefore, to be an imminent danger of being run over in that five minutes, and, as such, did not make for a pleasant walk. For this reason it may be better to find something actually on the main strip (although I doubt for the price Hotel Natalina offers).
location, tips from the owner, cleanliness of room uncomfortable mattress with broken springs
The view from our room was excellent, overlooking the mountains and the sea. It was also a short walk away from the centre of the town and the cable car to the beach. The staff were friendly and helpful and it was a relaxing place to stay. The manager can arrange minibus transport to a great local beach that is better, less crowded and cheaper than the main beaches.
Staff very nice but hotel room was not good standard and was like something for the dark ages
the room, the breakfast, very nice hotel the parking was horror, the beach is all rocks, too expensive
breakfast was very good, lots of selection rooms were clean and comfortable great for family vacations or people who wish to relax poolside not much to do in giardini naxos large hotels lose on personal touches that smaller hotels offer, like front desk/guest relations
Very confortable room; staff very friedly; good breakfest; facilities for park, outside the hotel but not far from; good swimingpool. The beach is poor and not very safe for swimming
The rooms are top quality and the food is excellent The beach and swimming pool area are too small for the size of hotel. Sunbeds are 4euros per bed per day!
It was quiet recable from everything We had to wait very long to be given the room
Our sea view room was lovely, and breakfast was fairly good. Staff were very helpful. It was almost the end of April and the pool was empty of water, so no swimming. Booked that hotel because of the pool and could have gone somewhere cheaper if we'd known that the pool was not in use! We were offered use of a pool nearby but it's not the same. Our room was lovely, but the mosquitos in it were not! The spray used by staff did not seem to have any effect on them
The location by the sea is superb and the pool is excellent. Bedrooms are of a good size and well appointed. There is an additional charge for using the beach which it is not necessary to pay as the pool is more comfortable for sunbathing.
Good personnel, fast service in bar, clean swimming pool High prices for breakfast service, hard stay near the sea as there are stones and entrance (sea shore) to the sea is not covered, no iron in the room
The wiew is magnificent and location is ok. Friendly staff. Breakfast was poor.
The view from the large terras was great. The personel was friendly and helpfull. The bathroom was small.
Great views and lovely pool. No internet. Dinner set menu quite expensive for nothing too special.
very nice hotel, friendly personnel
only the view the room was to small, dank, bathroom tremendous, balcony not clean, entrance court suggesting that hotel is better, no parking, to noisy (train, road), very humble breakfest
they fixed our broken air condition within one day uncomfortable bed, very small pillows, poor sheets with wholes
The view from the pool was cool, and the free parking was also an added bonus. The terrasse restaurant for the breakfast was also very nice.
the hotel is in a very good location for the people who want o visit taormina center cause its a few meters away from the cable car. Plus the Hotel owner is a very amazing person
Location is great, you can enjoy wonderful scenery if you swim in the pool or your room is sea view. Close to beach and funivia to Taormina center.
The view from the room was fantastic and the same can be said of the pool area.The cable car to Taormina centre is conventiently close.The staff was very helpful and allowed us to check in early and check out late. The access road is rather dangerous for pedestrians, especially at night.
Great place to stay-couldn't have enjoyed it more.
the location & view no
Pool was ok, except for the rude and unhelpful poolattendant. The rest was a disappointment. Just about everything really. There was only one restaurant open during our stay. Set menu at 45 euro a head was expensive and the food poor. Terrible might be a better word. Breakfast was rubbish. eggs cold, bacon cold, fruit overipe and sometimes frozen, hot water lukewarm, coffee undrinkable etc etc. Staff were surly and unhelpful, total lack of information volunteered or given when asked.
The view The breakfast everyday same food - no creativity
The location of the hotel only 1 restaurant open. No possibity for a snack or lunch as no food is served between breakfast and 8pm. the restaurant option was very expensive and not flexible..50€ per pers for a buffet.... Staff were not very helpful neither friendly but that might have been due to language barrier (only 1 pers in the whole hotel speaks english) and my italian is very poor unfortunately..
location (better to have a car), view (choose a sea view room!), facilities (swimming pools, sea platform) The breakfast - something is missing all the time. Dishes, cups ... normally dirty. Understandable in a 4* hotel. Reduced staff.
The view and location was fantastic The room was very small
Restaurants closed, beach platform had no beach, internet access didn't work and staff didn't help or care, poor location, shop closed, buffet dinner expensive and cold
clean rooms, wonderful views and facilities no room service. far from toarmina. a car is needed
Very close to Taormina but at the same time in a nice and calm site with a marvellous panorama. Well equipped (swimming pool, etc.) with a good breakfast
The owners are wonderful and so accomodating. They makr the place great. The location is very close to the key tourist areas. Incredible views. Nice breakfast The room was nice but not luxurious. Could have had a bit nicer finishes to be truly stand out. Parking is tough but Antonio helps out. Hard to find.. make sure you pay attention to the owners welcome email
The B&B was neat and clean, the surrounding area was beautiful and the view of Mt. Etna was amazing!!! The hosts were great...breakfast every morning, they helped us with directions to local areas, and made us feel at home!!!
This is a classy, antique villa, a great retreat with a wonderful garden. It is excellently located to visit Taormina, and very close to the beach (which it is clean, white sand, clear waters). From the terrasse one can see the beautiful Etna, and hear the romantic church bells. The landlords are extremelly helpfull, they gave us all indications and details on what to vist and where to eat. The breakfast is excellent - tasty & fresh - and it is served by the Lady of the house. Nothing bothered us, we thank a lot for the hospitality!
Very attentive and friendly owners.Delicious breakfast, home cuisine -breakfast was like performance. It is a good place for relaxation and excursions. It is very gentle and refined house. Very big and comfortable balcony. There was a fridge in our room, it was important for us. Far from the beach. Near the road - noisily by the nights.
The setting. The welcome. A bit of noise from nearby construction work.
It's an old Villa with many antiques, very roomy, relatively quiet, good breakfast, great views of Mt. Etna when it's clear. The owners don't speak word of English. The B&B is listed with an address in Taormina. Hardly!! It was extremely difficult to find and we had Google Map directions. We drove around for 1/2 hour searching. That's because it is no where near Taormina. It's at least 10 minutes by car in a beach town called Giardini Naxos--which is not a destination spot. The B&B is safe and gated, but in a terrible location in the middle of a crappy city.
Very beautiful villa and garden. Hospitality like coming home every day! Super homemade fresh breakfast. Nice view on the mount Etna from garden/terrace. Grazie mille e arriverderci! ----
Beautiful house. Excellent accomodations. It is a private house turned into a B&B, and that should be made clearer in the site. People gave us royal treatment. Could not be any better!
Very charming and helpful hostess Poor condition of facilities. Specifically toilet seat falling off. This should be fixed
What a place. It is the hostess’ generational family home and is a virtual 18th-19th century museum, with art and statuary everywhere. Although she spoke little English, she took us on a grand tour and we communicated fairly well. We were on the second floor, in a big suite with sitting area, all antique furniture, and have a large terrace that looks over the garden and on to Mt Etna. Very quiet. We walked to the waterfront and all the restaurants in about 15 minutes. Parking on site inside the wall of their villa. Small refrigerator in room. Excellent breakfast on the terrazzo. Very convenient to drive to Taormina for the day. No restaurant close by.
Quiet location, nice view from our balcony over Taormina and the sea, staff was very friendly Breakfest was very poor, 15 minutes to walk into the center of Taormina
It looked exactly as it had on the photos. Hotel staff were friendly, helpful and very smiley Nothing really - my room was clean, large, great shower, but dark with no outlook it was number 106 tucked around the back of the swimming pool. I would have found it depressing if I had to stay there a long time. As a single traveller I do like to spend time reading in the room in the afternoons and could not have done it in room 106. Breakfast was not great but adequate
I loved it!!! Beautiful views to the see. Great facilities. Excellent. Can't wait to go back there!!!
Convenience to Taormina. Helpful staff. Room was nowhere near sound proof. Shower was poor and water was lukewarm. Breakfast was poor.
The hotel seems reasonably modern, the state of the building and furniture is good. Personell is friendly. Location is good. It was very noisy, doors were slamming all the time in the morning, I guess by staff running around and making a lot of noise. Breakfast was poor, bread didn't seem fresh not much choise of items and service - even though the personell tried, they were simply not trained / equiped well - was slow. Shower was way too hot or cold, nothing in between. Last morning, only cold, no hot water.
Friendly, quiet hotel that suited our needs. Nice pool, though no shallow end. Always free sunbeds, which is good news. The walk into town isn't as bad as we expected, but do expect some gradients. Breakfast arrangements were fine, though food at other times and bar very limited. Just be aware that Taormina is very expensive and though there are lots of restaurants the variety is limited, not going far beyond pizza/pasta. The hotel staff were very helpful in arranging trips and cars - do go on the Stromoli at night boat cruise to see an erupting volcano; it was a highlight. Good balcony with sea view, but no external light, so couldn't sit outside to read and have a glass of wine once my son in bed. Would recommend they fit balcony lights like most other hotels.
Nice pool (if a bit deep for the kids). Great service from the pool bar. Lovely view from the balcony. About 15 minute walk to centre of town. Pool deep for young children. Parking tight but it wasn't a problem for us.
The staff were very friendly and accommodating.
Excellent location in a lovely resort. Lovely hotel with excellent staff. Lovely room. Perfect in every way!
The overall quality of the hotel was very good - location good - staff very helpful
Location was great, staff was extremely nice, friendly and accommodating. Facility was very clean, could not be cleaner. Breakfast was good. Because it was on the main street, if you have a front room like I did, it could have been noisey but with the air conditioner fan on and with the outside window blinds down I did not notice it at all.
A perfect location on the main street of Taormina. From the balcony we could watch people walking under the balcony on the main street. Great view on the roof terrace to vulcano etna. Bad smell in the bathroom, as we stepped inside the room - probably was not cleaned up 100% from the last visitor. It went away on second day.
Beautiful room with large balcony and perfect location. Roof terrace had fantastic views of Etna and the sea. Very friendly and helpful staff. A little noisy in the morning due to street noise but not really the hotel's fault!!!
Staff was pleasant and accommodating. Elevator was difficult to operate.
Excellant hotel. I love it and I hope I could be this hotel again.
Great location on the main street of the town - convenient to everything and yet quiet. A family-run hotel with a friendly and accomodating staff and a comfortable, intimate facility.
Staff extremely friendly. Greeted with a drink on arrival. Very helpful in informing and booking excursions/walking guide. Breakfast on balcony. Central location. Lift from first floor only.
Hotel is well located on a busy shopping street in Taormina and people in the street can be a source of noise at times, but it did not interfere with our stay. Rooms are well maintained and while not overly large are sufficient. Visit the roof top terrace for a good breakfast, and as we did late in the afternoon for a drink and superb views of the mountains and the sea. lift operates from the second through fourth floors.
A perfect boutique hotel in the hearth of Taormina! The hotel staff were very professional and courteous. They spoke perfect English. The waiters at breakfast were exceptional serving a multi-course breakfast of our choice.The room was luxurious but not overdone. Comfortable beds, silent airconditioning, tastefully decorated, amazing views!The bathroom was exceptionally clean with the most elegant fixtures I have ever seen. Internet wifi available for free. The hotel is excellent located in Taormina (Sicily's Monte Carlo!), everything is within walking distance in this historic town. From the hotel's terrace (cool bar & restaurant on the rooftop) you have a superb view over Sicily's East-coast with Etna and Mediterranean sea! We will be going back to El Jebel that is for sure! One of the best hotels I have stayed at!
The hotel was luxuriously appointed, spotlessly clean and the staff very courteous, attentive and friendly. The interior design was beautiful and cleverly executed with many attractive features. It was positioned within walking distance of shops, restaurants and historical sights. The roof terrace was disappointingly small with few sunbeds and parasols. There was a very noisy air conditioning unit within a few metres of the sunbeds. Due to the lack of a swimming pool and balcony this was a problem for relaxation. In hotels literature there was a beach club advertised but no mention that it would not open until the 1st June. As we arrived on the 28.05.10 this was a disappointment. The beach club was clean with good facilities and friendly staff, but as it was shared with a 3 star establishment was a little mediocre for a 5 star luxury hotel.
The room and the staff were terrific
The service and staff were excellent but as far as I could tell there were only one other couple staying at the time. It needs to be seen how they would cope in the high season.The design of rooms and and bathrooms was first rate and functional. The main restaurant menu was the only menu on offer for room service. For a hotel of this there should be another choice.
Intimate, luxurious and very good value out of season. A room you don't want to leave The shower didn't drain quickly enough
Excelant view Breakfast was a little poor
An excellent hotel in all aspects! It was the first time we spent a couple of nights there, but we would definitely like to go back, at least once a year. Relaxing, luxury and cozy at the same time. Excellent sea view from the Suite of Sultan, original design and decoration of the room and the bathroom. Mediterranean breakfast just superb. The only limitation, for people with walking problems, is the access to this hotel: through 20 stairs (and no access by car).
Everything was fantastic - but the atmosphere was stylish without being sterile. The service was attentive, warm and very competent. The restaurant was excellent and the breakfast was yummy. The only thing that redeemed our 3 days of rain - was El Jebel. This hotel would suit anyone - young or old. I would not recommend this for anyone having difficulty climbing stairs. Although our luggage was taken care of - there are still at least 20 steps to the main entrance.
The room and location No pool!
Building is superb as is location. Suites are well designed and reasonably spacious. Friendly and helpful staff. There are a number of extra charges that are not expected with a five-star establishment eg for beach club use; for wifi and for parking and incidentally the parking is not on-site as suggested on the website. The standard continental breakfast though adequate is a tad on the meagre side.
Interior design - a small hotel, few rooms - personal service/staff - location nothing, just perfect
The breakfast was very good, service was excellent and location was perfect. The view, we did really have such a good view. The beds were not that comfortable, they did not match the comfort level of the hotel and the service.
Lovely villa......the breakfasts are homemade items both unique to a buffet and delicious. Rosalie and Elena are wonderful hosts for the villa.
Hotel was lovely, the staff very friendly and eager to help. Rooms was excellent have nothing bad to say about it.
Good service, reasonable price
Good to have a pool, nice quiet hotel, very friendly owner, well postioned
Family run hotel. Roberto and Rosetta friendly and helpful, nothing was too much trouble. Well kept, clean and 5 minutes walk from the centre of Taormina.
lacation and nice family incharge very basic room for the price we pay
The hotel was very clean and comfortable. Hotel staff were very friendly and helpful. The owner of the hotel was very well organised. We had a very comforable and enjoyable stay.
The hotel was in a quite position but very convenient for the main sights of Taormina and transport links. Roberto and his staff did everything they could to make our holiday enjoyable. Nothing
Friendly staff, excellent service
The staff was very good. Good recommendations and service. Furniture not very updated.
Very good situation, quiet but not far from the center of town. Very nice staff. Room with a balcony. Very small shower cubicle. No Internet access.
Staff is excellent and could not be more helpfull and patient,location perfect just minutes away from via Umberto,food good but I had better. Pool area is not good for children pool too deep and too quite.
The resort staff provided superior service from check in to departure and true to advertised detail there were stunning views of the sea and Mt. Etna from the restuarant.
Bedroom too small x price requested.For lunch only restaurant open Pool- site. Price for in hotel drinks-food exorbitant. Ambient excellent, gardens super.
The service was excellent and breakfast very good. The restaurants are excellent but on the expensive side. Sell the house before eating by the pool. The cost of extras is very high, the rooms and general decor very tired with cheap rather nasty furniture in the rooms, the pool is right on an exit route out of town so is noisy. Good hotel that's seen its best years.
Perfectly sited for getting into Taormina with stunning views of Etna from a gorgeously positioned garden. A very wonderful building. Everything was ridiculously expensive (even for Taormina!) so we didn't use any facilities other than the room itself and the gym. 9 Euros for a cup of tea; 20 euros for a half bottle of average wine. Rather than stimulate extra revenue from its guests, its policy seems to drive them into the arms of the surrounding businesses.
the perfect hospitality; delightful staff; great pool ; very beautiful surroundings and understated elegance. no
Location, cortesia dello staff, ottimo servizio e rapporto qualità-prezzo (upgrade gratuito in una splendida suite)
The location is perfect. The building has a nice atmosphere and the service is what can be expected from a hotel in this price range. The room was small for a room in this price range. The food and beverages were unpleasantly expensive.
The facilities for business use were quite poor with limited access to internet & business facilities. in the end I had to go into the town to use the internet facilities
excelent hotel with amazing sea veiws & gardens in Toarmino