Extended Stay America Suites - Little Rock - West Little Rock

The staff was friendly and helpful. The room was clean, quiet, and comfortable. The hotel offers a calm environment and great location.

Some guests mentioned dirty carpet on every floor, a room smelling like urine, and a strong cigarette smoke odor. Additionally, there were complaints about roaches, unclean rooms, and issues with the water drainage in the shower.

The hotel offers free parking, a fitness center, laundry facilities, and a kitchen with various appliances. Additionally, there are vending machines for drinks and snacks, and food can be delivered to guest accommodations.

The high season is in March, and the low season is in February.

Guests have reported issues with dirty carpet, a strong cigarette smoke odor, roaches, and unclean rooms. Some guests also mentioned finding dead bugs and blood stains in the room.

Some guests reported issues with dirty carpets on every floor and cigarette smoke smell. Request a room on a higher floor to potentially avoid these issues.

Several guests mentioned cleanliness issues, including dirty rooms, roaches, and unpleasant odors. It may be advisable to thoroughly inspect the room upon arrival and request a change if necessary.

The hotel may require a security deposit, which some guests found to be undisclosed or delayed in being credited back. Be prepared for this additional charge and inquire about the refund process.

Some guests experienced issues with room amenities such as broken TVs, non-functional plugs, and dirty kitchen areas. Upon check-in, ensure that all amenities are in working order and report any issues to the staff promptly.

Several guests mentioned noise disturbances, including loud neighbors, broken windows, and sticky floors. Consider requesting a room away from potential sources of noise and disturbances.

While the hotel offers increased accessibility, some guests reported issues with the elevator and the presence of clover mites in the bed. If accessibility is a concern, it may be beneficial to inquire about specific accommodations and cleanliness measures.

The hotel provides a grab-and-go breakfast, but some guests found it was not set out on time. If breakfast is important, consider alternative dining options or inquire about the breakfast schedule upon check-in.

Guests reported various maintenance issues such as broken lights, torn curtains, and mold in the AC. It may be helpful to report any maintenance concerns to the staff for timely resolution.

The hotel allows pets with applicable charges. If traveling with pets, ensure that the pet policy is clear and that any additional charges are accounted for in the budget.

While some guests praised the friendly and helpful staff, others reported negative interactions and unprofessional behavior. Engage with the staff as needed, and address any concerns with management if necessary.