Not worth your money
The only thing good about this hotel for my situation was the location.
Reception at the front desk were poorely skilled. Absolutely no communication between them and the customer about how the room is/was going to be. I paid for a room which I thought I was going to receive a decent room with a view. Instead I got a dark closet room with a very small window of the inside of the building, was not worth the ridiculous price per night. I would compare my room to a youth hostel, pretty much just a place to lay my head, nothing more, nothing less.
Friendly,nice rooms, great location,
Music at the bar finished to early
Great great great wonderful hotel
Bathtub was awesome. They had outlets for US plugs too.
Perfect business or leisure hotel!
Breakfasts were fantastic and location was excellent!
The lighting system requires a sense of humor. It is very easy to mistakingly turn out the lights on someone in a different room. You may want to bring a flashlight
Worst hotel ever
We booked this friend to stay overnight as our friends were having their wedding at The Ballroom in Park Plaza. Thank god the wedding was good, because that was the only good thing about this hotel!!
As we were part of the bridal group we contacted the hotel months, weeks and even the day before check in to request an early check in, that never happened!! As an apology because our hair and make up artist was standing in reception, we were only upgraded for 2 of the 4 rooms. During and after the wedding, we got stuck in the lift (which was already broken but not decommissioned) no apology from the evening staff and no acknowledgement of their errors, rather I am told "I am done talking to you". After our party having spent tens and thousands of pounds, this is the treatment we received. No compensation and no complimentary offers to any of us.
Situation plus we were at an Indian wedding in the hotel
Location was great, and they upgraded us up when we got there. Room was very spacious & clean. In addition, they had gluten free breakfast options.
Walls were not flush in one place in our rooms, which made it too easy to hear our neighbors in the early hours... (meaning there was a space between the walls.)
The location was superb. Rooms were comfortable. pricing was very fair
bar was a bit loud at night due to music. prices are, well, London i.e. a bit high.
That the coffee maker in our room didn't work.
The hotel was exactly as I thought it would be based on all the excellent reviews written online. It is located close to all the tourist attractions and the subway is nearby to take you to wherever your heart desires. There is good food and entertainment at the hotel if you want to stay in. So go ahead...book this hotel...you won't be disappointed!
With a stay at Park Plaza Westminster Bridge London, you'll be centrally located in London, steps from Southbank Centre Book Market and Florence Nightingale Museum. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Based on 18,717 reviews
Value for money
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