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Hotel staff were very helpful with arranging taxis and giving bus info and directions. The food was good and food prices reasonable. Not enough internet availability. Not enough telephone availability. Not enough showers.
It has washer and dryer facilities. Friendly staff. Remind me my time when i was living in university dorm ten years ago. The bed is a bit dirty, too many tennagers making noises at night. Water from shower is too slow.
Location was great. Bathroom was very small but we knew that it was a hostel. The sheets and pillow cases were very clean but the duvets and pillows themselves could have done with replacing.
Pros: nice, helpful people at the reception; very good location; Cons: not too compfortable bed; very small shower; it was quite cold in the room in November.
I have been coming to B-P house for nearly twenty years, and it has always been a great place to stay. The building is well maintained and the staff friendly. The decor in the bedrooms is a little old, and the room we had cramped as there was a sofa bed in there (Rm 401).
Central Room was cold. Breakfast choice poor
excellent location room quite cold, no tea/coffee facilities in room
Close to tube stations in central/west London. Easy access to all of central London from here. Museums close by. Very reasonably priced. Rather noisy air conditioning in room.
Staff displayed exceptional courtesy , were very competent and helpful when fielding requests .In this group setting I found superior levels of consideration among fellow guests.. .The buffet breakfast menu is healthy and the food was good. My family have been part of Guides & Scouting movement over the years & hope to spend a couple of vacation days here in in London in 2008.. .Most of all, the facility is safe, spotless ,very central and convenient for getting around .Good people,good work. In spite of the 'no takeouts' notices ,noticed some packing sandwiches for their lunches... This must mess up the food preparation planning , is not fair for others ,leaving much less choice for..later breakfast arrivals.
Cleanliness of room and other facilities. Price was excellent value for the money.
Toilets and showers Luggage room is not properly secured
The place is fantastic and the staff was very kind.
Friendly and clean. Breakfast included. Cosy. Nice building.Good sound-proofing. Room too small, Lockers not big enough for small suitcase.
Price Room was a bit small
Very helpfull staff and some are even french speakers. Great breakfast organisation and good choice. Nice to have a bar in the hostel for the first night ! Having a big and comfy living room would be nice.
Surprisingly comfortable youth hostel, helpful staff. Good value for money. Noisy bar but luckily our room was far away from it. Noise from other residents coming home late disturbing at night.
Annoying and dirty.
Location was good. Reception staff very friendly. Breakfast was a bit like organised chaos and the kitchen and accomodation staff were very unfriendly and unhelpful. Also, charging £2 per towel per day was a bit ridiculous.
The Hostel was fair for the price it cost. No fancy stuff - which I didn't expect. Served the purpose!
Location, location, location and oh my god, the price was unbeatable. but please read on to see the justification for such a good price! I first read reviews of this hostel when I was booking it, and thought "it can't possibly be that back!" So I gave it a try. believe everything!! The reviews don't lie! What a dump! Bugs everywhere, the kitchen was filthy! The rooms had stains everywhere! And to make everything even better, the staff is absolutely incompetent! Complete Bollocks! Someone please call pest control!
hostel location is very good, price/performance ratio is excellent.
You get what you pay for dont be to alarmed if it is not the best hotel in the world be realistic
It was very clean. It was calm, we weren't interrupt by other guests. The bathroom and toilet were always available. The Internet connection wasn't good.
Very friendly, cheerful staff and the location was quiet but not far from the buzz of the city. Great price too! We did have to wait quite a long time to check in :0(
The sight from the window Insects
Member of staff was pleasant and helpful The room floor had not been vaccumed this was obvious by the amount of fluff on the carpet
just location comfort in the room, dirtiness
Overall, as a 20-something, using this as a cheap place to sleep for the night while seeing London this worked for me and allowed me to spend my travel money on the things I wanted to do. The hostel does provide breakfast, and a 10% off discount for anything you order at the bar (burger and a beer is normally 15 pounds, so you get that for 13.50). The staff was friendly, and the bedding was clean in the hostel. The showers had warm water and seemed to be cleaned on a somewhat regular basis. The bar area is open to you 24 hours a day, though the kitchen closes at 10 and the bar closes to the public at midnight. Beyond that, you can't beat the location in terms of it being a launching point for getting around the city. You are on several bus lines and three different tube lines. You are also only a mile's walk from Hyde park on a main road that is well lit, even at night. First off, if you are a light sleeper, don't choose this hostel. It is on a highly-used road and the windows will be open in the room. If you wake up at every horn or siren, you will not have a good time sleeping here. In addition to that, the larger rooms have 24 people, so you can expect them to be coming and going at all hours, some quietly, some not (which also means your experience is not 100% on the hostel staff). Bar noise was non-existent, so don't worry about that. The breakfast was a bit of a zoo, and a bit of a disappointment. They had loaves of bread with a toaster (butter and jam), some cereal and milk. There was also tea and coffee. It was pretty well picked over by 8:15, and the staff was too busy cleaning the bar to replace anything. To that end, the staff in the hostel always seemed to be stretched too thin. People are working the hostel front desk and the bar at the same time. They are not mean about it, but if you catch it wrong, you can end up waiting a bit to be helped. There were also a few people who were sleeping in the hallway at times, though I was not sure if they were just too drunk to remember their passcodes or had snuck in. Also, I never saw any semblance of a manager for either the bar or the hostel (not that I ever needed one). The cleanliness of the rooms and the bathrooms left something to be desired, the rooms especially. Though I didn't spend much time in them, there was usually some crumbs / scraps of wrappers on the floor, which did not feel clean even when those larger pieces of rubbish were not there. This comes back to you experience being tied to the people you are in the room with however. In particular, there was one person who's luggage smelled like a college student's laundry bin that had been left to sit during the winter break, in-short, really bad. My final warning would be that there are not a lot of power outlets in the rooms, and there are only two bathrooms to accommodate 50+ people, as opposed to 4 showers.