Pros (+) Location was great that's all.
Cons (-) Staff were rude and being accused of stealing on arrival. Dirty and poor facilities. Stay elsewhere for similar price
Latest deals for Hollywood Highland Hotel And Hostel
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Amenities at Hollywood Highland Hotel And Hostel
- Free Wi-Fi
- Meeting/Banquet facilities
- Hairdryer
- ATM on-site
- Safe
- Hot tub
- Sauna
- Gift shop
- Air-conditioned
- Designated smoking area
Reviews of Hollywood Highland Hotel And Hostel
6.7
Okay
437 verified ratings
Wonderful
125
Very good
46
Good
60
Okay
44
Fair
49
Mediocre
31
Poor
82
Summary of reviews
Pros (+)
Cons (-)
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
6.7 out of 10
243 reviews
4.8 out of 10
1 review
3.4 out of 10
1 review
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AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the beds at Hollywood and Highland Youth Hostel?
The beds are somewhat comfortable, but some guests have mentioned that the bunk beds squeak loudly with movement.
Is parking available at Hollywood and Highland Youth Hostel?
There is no specific mention of parking availability at the hostel, but it's located in a central area of Hollywood with various nearby attractions.
How is the food quality at Hollywood and Highland Youth Hostel?
The hostel offers complimentary breakfast, but there are no specific comments about the food quality.
What is the cleanliness like at Hollywood and Highland Youth Hostel?
Some guests have mentioned that the rooms and common areas were not very clean, and there were concerns about the cleanliness of the bathrooms and the overall unsanitary conditions.
What is the customer service like at Hollywood and Highland Youth Hostel?
While some guests appreciated the friendly and welcoming staff, others had negative experiences with customer service, including difficulties with late check-in, unresponsive staff, and rude behavior.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Consider Room Cleanliness
Several guests mentioned that the rooms were not very clean, and the mattresses were barely comfortable. It's advisable to manage expectations regarding room cleanliness.
Check Late Check-in Policy
Some guests had difficulties with late check-in, with requests being ignored and the door being closed with no response. It's recommended to confirm the late check-in policy in advance.
Be Aware of Noise Levels
The location on Hollywood Boulevard provides a lively vibe, but it can also result in noise issues. Guests should be prepared for potential noise disturbances.
Verify Reservation Honoring
Multiple guests reported issues with their reservations not being honored. It's important to verify the reservation and ensure clear communication with the hotel.
Understand Check-out Procedures
Guests had challenges with early check-out, as the supermarket for key return was closed, leading to deposit loss. It's advisable to clarify the check-out procedures in advance.
Manage Expectations for Facilities
The hostel has potential due to its location, but it may be outdated compared to other options. Guests should be prepared for basic facilities and an older environment.
Be Mindful of Privacy
Some guests appreciated the privacy of having a room to themselves, while others found it uncomfortable due to the presence of "awkward" individuals. It's important to consider personal comfort levels regarding privacy.
Address Customer Service Concerns
Several guests expressed dissatisfaction with the customer service, citing rude staff and unresponsive management. It's important to address any customer service concerns before booking.
Confirm COVID-19 Policies
Due to COVID-19, the hostel only allows one person per room. It's essential to confirm the current COVID-19 policies and their impact on the guest experience.
Consider Alternative Accommodations
With reports of uncleanliness, noise issues, and reservation problems, guests may want to explore alternative accommodations in the area.
Location
7038 1/2 Hollywood Boulevard, Los Angeles, CA 90028
What's nearby
- Hollywood Walk of Fame307 yd
- Hollywood Bowl0.8 mi
- Paramount Studios1.8 mi
- Universal CityWalk2.5 mi
- Universal Studios Hollywood2.5 mi
- Hollywood Sign2.6 mi
- Griffith Observatory2.7 mi
- Los Angeles County Museum of Art2.7 mi
- Echo Park5 mi
- Los Angeles Convention Center5.9 mi
- Crypto.com Arena5.9 mi
- Los Angeles Public Library6.1 mi
Policies
Check-in/Check-out | Check in anytime after 1:00 PM, check out anytime before 11:30 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
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See most recommended stays in Los AngelesGood to know
Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
3.7 mi | Hollywood Burbank | 6.9 mi |