Loughborough Hotels

Very good breakfast. Staff very good

Room very cold and very poor sound insulation

Clean room, nice breakfast, central location, comfortable bed

Paid for room a fortnight in advance on maestro debit card, on booking in requested another card other than a maestro which we didnt have, offered cash deposit which again couldnt be accepted. Resulted in a very unconfortable and embarassing situation,which we found totally unacceptable

The room and surrounding area was quiet and the bed was very comfortable. The breakfast was very good and excellent speedy service. The staff were polite and helpful.

Cleanliness of the bedroom and provision of sufficient tea/coffee sachets. The hotel environment felt safe which I believe is important - especially for a female guest.

The option to eat evening meals in the restaurant was not obvious. Many guests were eating in the lounge area [as you enter the hotel] and it wasn't until I ordered my meal that it became evident that I could choose to eat in the restaurant surroundings.

The owner was very polite and very friendly and she gave me the twin room I was staying in on the Saturday night on the Friday instead of a single

friendly good staff

Heating comes very late in the afternoon

Pleasant country guesthouse; nice situation (very good sound insulation from adjacent road); friendly and attentive proprietors and staff.

We were made very welcome on arrival and our host made us aware of a nearby pub she recommended we went to for dinner

Lack of a bar

Room was good. General Manager very helpful.

Lounge area was a little cold.

Nice location

No hot water in the morning.

The Hunting Lodge was comfortable and well situated for our purposes

Staff fre wifi free water in room

Electric heater worked intermittently and inspection overdue main light in bathroom not wotrkin carpet dirty footprints no napkins offered in the bar

Friendly, helpful staff, really clean and fresh decor.

Would have preferred room overlooking park and floor above room very squeaky.

The location was very convenient. It would have been appreciated if some effort had been made to clear the entrance / carpark of snow - however it was a particularly bad snap of weather. Worst aspect was the room heating - the automatic thermostat was not working - not discovered on my first night. I was very cold. Switched to manual it was OK. Staff should have checked it as they showed me the room - with my poor eyesight the instructions on controls were unreadable.

Friendliness of the staff,

The volume of noise from other rooms and the corridors.

The location was good, security was good, car parking was good. Comfortable, good spa - good facilities. Nice hotel with lots of relax areas to sit. Rooms well equipped - would stay here again if business or leisure takes me to this part of the country again. Only niggle was that room service for evening meal did not start until 7pm

Room service times and choices.

Clean tidy smart rooms.

The Lodge rooms are not value for money for what they. The bar prices are very expensive.

Just served a purpose

Told there would be a shuttle and there wasn't

good value for money

The location is beautiful (even though foggy with the river level high). The dinner (including teh Cahteau Cissac 2000) was excellent. We appreciated the friendliness of the staff and the quietness of the location - surprisingly little noise from the airport.

Calm,quiet comfort. Excellent food.

Single room on the small side.

Everything was fine!

Very friendly and helpful staff. Lovely bedroom. Good dinner menu and breakfast. Would recommend this hotel.

This is an old building with lots of character and they have not tried to change the built in features of the place. I had a great room with an enormous bathroom. All the staff were helpful and polite.

Great dinner, bed & breakfast rate of £99.0 and quality of dinner and service was excellent . Superior room = suite which was a bonus Will be back

none

This is a smart country pub with comfortable, well-designed rooms. The mainly young staff are friendly. Evening meal very decent; breakfast very good.

Nothing.

Nice quiet pub with a good restaurant, superb food and friendly staff.

Check in times are a little rigid - but that's been pointed out elsewhere.

It was so nice to stay in a hotel that was warm and the heating was efficient.

Shower cubical was very shabby - nothing bleach could not sort out.

The staff friendliness

Firstly, we didn't know that the hotel had been taken over, so were looking for a Ramada hotel. Because of the change over, the TV didn't work and the restaurant was not open for lunch when we arrived. The wifi didnt work either - we had a terrible stay

very well run place and very freindly attentive staff. The food was excellent and high quality.