Loughborough Hotels

very poor quality service.food. bedroom not clean after complaints was not attended to.newspaper not delivered or available in reception

The location for donington park, some of the staff, the leisure facilities. The food in the restaurant was horrific

The location was very convenient. It would have been appreciated if some effort had been made to clear the entrance / carpark of snow - however it was a particularly bad snap of weather. Worst aspect was the room heating - the automatic thermostat was not working - not discovered on my first night. I was very cold. Switched to manual it was OK. Staff should have checked it as they showed me the room - with my poor eyesight the instructions on controls were unreadable.

The room was very old and had no toilet paper, broken shower curtain and generally very run down. Breakfast was a shambles as they ran out of some items of food and long delays happened because of large numbers of people trying to eat at the same time.

Breakfast Badly maintained, undersized and scruffy room.

Very good breakfast. Staff very good Room very cold and very poor sound insulation

Was near the University and in the center of town, with free parking. As other people had mentioned, its a bit scruffy here and there, especially in some of the corridors.

courtyard garden for evening bar snack

Clean room, nice breakfast, central location, comfortable bed Paid for room a fortnight in advance on maestro debit card, on booking in requested another card other than a maestro which we didnt have, offered cash deposit which again couldnt be accepted. Resulted in a very unconfortable and embarassing situation,which we found totally unacceptable

Proximity to town. Cooked breakfast.

The staff on reception were extremely helpful. Breakfast in the Queens Room was chaotic as there did not seem to be sufficient tables to accomodate everyone.

Staff always pleasant and helpful. Rooms far too warm and difficult to cool down. The on cost of breakfast is disgraceful and bar drinks far too expensive.

King Size Bed

The staff were very good and the food was well cooked. Also the room was a good size and well maintained. I would have liked a change to the menu each evening. Also the TV was a bit old and not all the chanels were received clearly.

inadequate ventilation in room and very hot overnight one room had window fixings missing anthe bath was in a poor atate

friendliness of staf, good location close to steam railway and trains pass very close

The staff were friendly and helpfull.

Decent service and good quality food

The Breakfast tables had not been cleared after use by previous guests. Serving of breakfast was extremely slow. The previous evening we ordered draught drinks from the bar and were not convinced as to their taste, maybe the bar pump lines had not been cleaned properly. Generally, though reasonably clean, the hotel seemed a little shabby and in need of refurbishment.

Cleanliness of the bedroom and provision of sufficient tea/coffee sachets. The hotel environment felt safe which I believe is important - especially for a female guest. The option to eat evening meals in the restaurant was not obvious. Many guests were eating in the lounge area [as you enter the hotel] and it wasn't until I ordered my meal that it became evident that I could choose to eat in the restaurant surroundings.

Food very good and value for money, and served in very nice dining area. Staff very helpful and attentive. Great choice of real ale in the bar. Room comfortable and quiet. The room was very dark - (Fagin) - understandable as a result of the dark red colour scheme. However, couldn't even see into the wardrobe - needs far better lighting options - understand that other rooms don't have the same issue.

Readiness of staff to meet our needs. Small bathrooms and noisy plumbing.

The Hunting Lodge was comfortable and well situated for our purposes

Friendly helpful staff, comfortable rooms, decent food, well situated for Loughborough First stay in bika was quite noisy, maybe due to proximity to bar. Would not book that again. Second night in louis was perfect. Would book again.

friendly and hospitable staff

Great food and excellent service Room rather dusty

Lovely position Staff very welcoming and coped well with different family members arriving at different times Check out lengthy due to staff sickness