Loughborough Hotels

The location for donington park, some of the staff, the leisure facilities. The food in the restaurant was horrific

very poor quality service.food. bedroom not clean after complaints was not attended to.newspaper not delivered or available in reception

Locality - close to University

The location was very convenient. It would have been appreciated if some effort had been made to clear the entrance / carpark of snow - however it was a particularly bad snap of weather. Worst aspect was the room heating - the automatic thermostat was not working - not discovered on my first night. I was very cold. Switched to manual it was OK. Staff should have checked it as they showed me the room - with my poor eyesight the instructions on controls were unreadable.

Confortable bedroom, freindly staff and very good breakfast A tad noisy at night due to rock music being played. Not sure whether this was from within the hotel or a neighboring property

Clean room, nice breakfast, central location, comfortable bed Paid for room a fortnight in advance on maestro debit card, on booking in requested another card other than a maestro which we didnt have, offered cash deposit which again couldnt be accepted. Resulted in a very unconfortable and embarassing situation,which we found totally unacceptable

courtyard garden for evening bar snack

Was near the University and in the center of town, with free parking. As other people had mentioned, its a bit scruffy here and there, especially in some of the corridors.

Very good breakfast. Staff very good Room very cold and very poor sound insulation

The staff on reception were extremely helpful. Breakfast in the Queens Room was chaotic as there did not seem to be sufficient tables to accomodate everyone.

Breakfast Badly maintained, undersized and scruffy room.

The staff were very good and the food was well cooked. Also the room was a good size and well maintained. I would have liked a change to the menu each evening. Also the TV was a bit old and not all the chanels were received clearly.

King Size Bed

inadequate ventilation in room and very hot overnight one room had window fixings missing anthe bath was in a poor atate

Staff always pleasant and helpful. Rooms far too warm and difficult to cool down. The on cost of breakfast is disgraceful and bar drinks far too expensive.

Fair sized room with a massive bed and nice bathroom. The cost of breakfast: the fact they advertised satellite but had none (boyfriend's birthday treat and he wanted to watch football!!)

The staff were friendly and helpfull.

The setting of the hotel, in beautiful grounds,inviting bar, the warm cosy bedroom, flat screen tv, tea & coffee making facilities, location in the city, breakfast. Sitting the restaurant alone, with no sign of staff,.i.e.waitress, when I needed another drink. Wake -up call missed,(forgotten, due to reception being too busy, when queried) this was important as I had a flight to catch. Hotel needed updating in places & wi-fi reception was almost non-existant (this was one of the main reasons I booked the hotel.)

friendliness of staf, good location close to steam railway and trains pass very close

The Breakfast tables had not been cleared after use by previous guests. Serving of breakfast was extremely slow. The previous evening we ordered draught drinks from the bar and were not convinced as to their taste, maybe the bar pump lines had not been cleaned properly. Generally, though reasonably clean, the hotel seemed a little shabby and in need of refurbishment.

friendly and hospitable staff

Readiness of staff to meet our needs. Small bathrooms and noisy plumbing.

The Hunting Lodge was comfortable and well situated for our purposes

Great food and excellent service Room rather dusty

Food very good and value for money, and served in very nice dining area. Staff very helpful and attentive. Great choice of real ale in the bar. Room comfortable and quiet. The room was very dark - (Fagin) - understandable as a result of the dark red colour scheme. However, couldn't even see into the wardrobe - needs far better lighting options - understand that other rooms don't have the same issue.