Cons (-) Organization of breakfast as a result of new covid restrictions, bed comfort, noise outside, slamming doors, front desk staff at night not too friendly
3 stars
MainStay Suites Louisville Jeffersontown
11762 Commonwealth Drive, Louisville, KY 40299, United States
Louisville, KY
See location+1 502 261 0085Photos of MainStay Suites Louisville Jeffersontown
Overview
Stay awhile at our smoke-free and pet-friendly MainStay Suites Louisville Jeffersontown hotel, located off Interstate 64 at exit 17 about 20 minutes from downtown and just 15 minutes from the Louisville International Airport. Amenities include free WiFi, free parking, free continental breakfast, a fitness center, guest laundry room and more. All rooms have a desk and a kitchen with a coffee maker, toaster, microwave, refrigerator, stove and dishwasher. Find us close to the Gaslight District and a short drive from the Louisville Slugger Museum, Kentucky Exposition Center, Churchill Downs and so much more. Whatever brings you to Louisville, our hotel welcomes you to enjoy a successful extended stay. Plus, you can earn rewards, including free nights and gift cards, with our Choice Privileges Rewards program.
Latest deals for MainStay Suites Louisville Jeffersontown
Amenities at MainStay Suites Louisville Jeffersontown
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- Internet
- Pets allowed on request. Charges may apply.
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Kitchen
- Dishwasher
- Kitchen/Kitchenette
- Microwave
- Kitchenware
- Stovetop
- Ice maker
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
- Dining area
- Kitchenette
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Designated smoking area
General
- Family rooms
- Seating area
- Telephone
- Carpeted
- Storage available
Services and conveniences
- ATM on-site
- Business center
- Key card access
- Express check-out
- 24hr front desk
Bathroom
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Dining
- Vending machine (drinks)
- Vending machine (snacks)
Things to do
- Gift shop
- Board games/puzzles
Parking and transportation
- Free parking
Outdoor
- Grill
Health and safety
- Safe
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of MainStay Suites Louisville Jeffersontown
5.7
Fair
565 verified ratings
Wonderful
265
Very good
77
Good
74
Okay
32
Fair
41
Mediocre
14
Poor
62
Summary of reviews
Guests say
Guests appreciated the hotel's location and some found the staff friendly. However, many reviews highlighted significant cleanliness issues, outdated rooms, and poor service. The breakfast options were also disappointing for several guests, and noise levels were a common complaint.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
5.3 out of 10
500 reviews
6.8 out of 10
18 reviews
2.8 out of 10
1 review
7.9 out of 10
4 reviews
All reviews
Pros (+) I love the updates to the room! Plus the kitchenette was a great addition and the full size fridge a bonus!
Pros (+) Inexpensive and clean.
Cons (-) Very noisy. Could hear guest walking above our room. Bed was as comfortable as I had hoped.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's complimentary breakfast?
The hotel offers a complimentary breakfast, providing a convenient and satisfying start to your day.
Are there any specific amenities for families with children?
The hotel provides board games/puzzles, making it a family-friendly environment for children to enjoy.
How is the cleanliness of the hotel rooms and facilities maintained?
The hotel follows enhanced cleaning protocols, ensuring that guest accommodations and high-touch surfaces are thoroughly disinfected between stays.
What are the parking options available at the hotel?
The hotel offers free parking and an EV charging station, providing convenient and eco-friendly parking options for guests.
When is the best time to visit the hotel?
The high season for the hotel is in May, offering an ideal time to experience the hotel's great location and friendly staff.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Request a Room with Updated Kitchen Supplies
Some guests mentioned that the kitchen lacked supplies, so it's advisable to request a room with updated kitchen utensils and supplies upon booking.
Consider Bringing Toiletries
Several guests noted the lack of space for bathroom toiletries, so it might be helpful to bring a toiletry organizer or stand for convenience.
Check Room Amenities
Before settling in, check the room for any maintenance issues such as outdated appliances, broken cabinet doors, or malfunctioning amenities, and promptly notify the staff for resolution.
Be Mindful of Noise Levels
Due to thin walls and a high number of pets, consider bringing earplugs if you are sensitive to noise, especially during peak seasons.
Verify Reservation in Advance
Double-check your reservation directly with the hotel to avoid any potential issues, especially during high season or special events, to ensure a smooth check-in process.
Bring Cooking Essentials
As the hotel does not serve food, consider bringing your own cooking items if you plan to utilize the kitchenette, as reported by some guests.
Inspect Room Cleanliness
Upon arrival, inspect the room for cleanliness and report any issues to the front desk immediately to ensure a comfortable stay.
Check for Accessibility Features
If you require disability benches for showers, ensure to inquire about the availability of such features in the room before booking.
Be Prepared for Limited Housekeeping
Note that housekeeping may not be provided daily, so plan accordingly and request additional towels or amenities as needed.
Address Concerns Promptly
If you encounter any issues during your stay, such as malfunctioning appliances or cleanliness concerns, promptly inform the staff for timely resolution.
Location
11762 Commonwealth Drive, Louisville, KY 40299
What's nearby
- Cherokee Park8.7 mi
- Louisville Zoo9.1 mi
- Cave Hill Cemetery9.8 mi
- Louisville Water Tower9.9 mi
- Kentucky Exposition Center11 mi
- Freedom Hall11 mi
- T2 Roller Coaster11.3 mi
- Thunder Run Kentucky Kingdom11.3 mi
- Big Four Bridge11.4 mi
- Louisville Waterfront Park11.4 mi
- Twisted Twins11.5 mi
- University of Louisville11.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about MainStay Suites Louisville Jeffersontown
Low season | March |
|---|---|
High season | September |
Average price (weeknight) | $86 |
Average price (weekend night) | $77 |
When to book a room at MainStay Suites Louisville Jeffersontown
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at MainStay Suites Louisville Jeffersontown
FAQs when booking at MainStay Suites Louisville Jeffersontown
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Value for money | 6.7 |
|---|---|
Distance to city center | 11.9 mi |
Nearest Airport | Louisville Intl |
Distance to airport | 11.0 mi |
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