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You get a great room for the great rates. We had the King Suite so I was hoping for a better view, but it wasn't that bad. Just a covered pool and fallen leaves.
Location to where we wanted to go. Room cleaning service was spotty and only half of the front desk people we spoke with were very good.
The location and the value of this hotel were good. It was very quiet. Everyone could find what they wanted to eat at the morning breakfasts. Also, the staff promptly attended to an issue we had with another guest (they were smoking [weed] in this non-smoking hotel). For me personally, the beds were too soft. After a week, my back gave out. Luckily, there was a massage and acupuncture place across the street.
Everyone was very nice, and took good care of me. Nothing
People were very nice and helpful. Great to have complementary water bottles available!
I liked the premises Even knowing my sister was going to be on the same room later on the same day, staff removed my belongings from the room and evidently they lost my beloved cap. When coming back from work I found out my luggage and things were on a room behind the lobby. I was on a hurry to catch my flight and didn't even bother to mention it to the attendant. Now I'm telling you
A clean room with a comfortable bed in a good location.
Cleaning lady was always able to get my room clean even if I left the hotel late in the morning. Breakfast was quite good. Key always worked. Minimal need for help from staff makes for a good stay. Excessive noise in halls after midnight in halls on Friday, Saturday & Sunday. Sounded like a frat party was going on. Did not figure out there were several movie channels in the 500 channel range until a couple of days went by. It would help a lot to get some sort of guide sheet. Mattress felt a bit hard and made it hard to sleep.
My wife and I slept very well the first night. Easy access to the toll road and to Lafayette. The options for breakfast were very poor, even though you're being charged separate from the room. Being disappointed we walked out at first, but then returned for the most minimal breakfast: bagel plus coffee/tea, with the idea that we'd follow that with a proper breakfast later and elsewhere.
Rooms were comfortable and clean; common areas were very nice; good restaurants and shopping nearby; only 10 minutes to CU Boulder Bistro seemed very slow and understaffed, especially in evening; popular items on breakfast menu were only available until they ran out of what they had prepared ahead, so get there early; mattresses were too hard and pillows too soft
Too crowded.. Not enough staff to help monitor the NYE madness. There were people everywhere in the lobby outside in the hallway... I paid Over &200 for a couple to stay ONE night there! And there was no continental breakfast... They charged me $6 for a bagel and cream cheese in the morning....On my floor there was a crowd of people just outside chillin in the hallway with a giant dog all night! The elevators were so crammed after New Years it was pure chaos and there was no staff anywhere!! to monitor the situation and the stair were impossible to find no signs anywhere to locate finally a random man came and helped... He wakes ahead of us as if we were mutants and didn't say much... For working in the hospitality business it justifiably seem right. Later that evening my boyfriend went to get some ice and stumbled upon A crowd of people and a man seriously Ou of control. He saw him beat the shot out of a guy right there in the hotel. There were crazy people runnin around with NO staff support!!!!! I was afraid to leave my room!!. My friends saw him freak out on two people on two occasions through out that night and there was no staff to call the police on him which needed to be done. It was stupid loud and chaotic and yes it wasNYE but this place looked classy and professional on the outside but they had no care to have the staff they needed for such a crazy night.. And not feeding us anything not even juice or Coffee!!!! in the morning for the amount we paid is just stupid. I will never return.
no issues, everyone was happy to help, customer service was great.
Nice staff, Pay for WiFi, no USB charging ports, ice machine broken on my floor and no refrigerator, I had to push the elevator door to get it to close,
The location is perfect if you are going to an event at the 1stbank center, otherwise I would not recommend this hotel. Staff is nice. Bed is comfy. Free parking lot is nice. The walls are paper thin, very noisy even though I was on the top floor. There is no exhaust fan in the bathroom - you can do the math there. There is no food/room service of any sort.
Aloft is very clean, modern with a friendly staff. The location and amenities were perfect for our trip, including the concert at the nearby venue!
comfortable beds/pillows room very comfortable and roomy clean quiet excellent location "for us" affordable no continental breakfast
Very trendy and modern Construction was occurring during my stay, causing loud banging. When advising the staff, I received an apology but the construction continued. At check out, I advised the front desk and was disregarded.
Everythingg The service counter looked cheap. & the side exits didn't not work.
Nice, clean, comfy hotel with friendly & helpful staff!!! Absolutely zero complaints!
I had the pleasure of staying at the Flatiron Renaissance hotel from 12/21-12/27. It was conveniently located near my daughters home and with the Kayak deal it was a great value. My room had a spectacular view of the Front Range. The room was beautiful and very clean. The breakfast buffet was wonderful!! The chef makes the best omelettes and is so pleasant. Our waiter was like an old friend by the end of the week. I would definitely stay there again. My only complaint is the cost of internet access is really high. I chose to use my computer at my daughters home but I was fortunate to have an alternative.
I liked the room setting, the friendly atmosphere and the location, the fact that the hotel did not have service staff in the afternoon
The bed was comfortable, and the bathroom was large and well appointed. Also, while not in Boulder, it was a relatively quick trip to Boulder The bedroom was noisy. If we did not run the fan all night we were disturbed by what sounded like the constant emptying of huge ice trays... I have no idea what that really was. The breakfast was mediocre. The lounge was hard to enjoy b/c the TVs were constantly on. And the staff didn't know basic things, like whether they had cribs (they did), or how to get there. Lastly, not their fault, but google-maps indicated their address was way off, a mile to the east. And when we called to get instructions, that's when the staff's geographical ignorance came through.
Beds very comfortable, The breakfast was good more than adequate. The side door of the building did not lock at all. Would stay again.
The facilities, exercise room, pool, etc. and the breakfasts. The hot tub jets didn't work.
It was quiet The pool was out of service.
It's one of our favorite places to stay.
Very clean, friendly staff, spacious suite, excellent work space (desk). Adequate parking. Good breakfast choices. Our only issue was breakfast. There were good choices offered, but they were not available early enough to meet our needs. We headed out to hike early to beat the crowds. On the weekend breakfast begins at 7. We were able to grab coffee and a banana.
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It was a large comfortable room.
Room and amenities and bfast. None
Large living areas and separate bedrooms. Too many kids and a little too old.
Size of room, kitchen. Friendly employees
Staff was very friendly and provided excellent customer service. Rooms were very clean and spacious.
Big property, nicely kept Walls thin. Neighbor's snoring awakened me two nights in a row. Staff rather lackadaizical. Housekeeping banging on door at 9 AN...totally ignored the DND sign. I won't go back here.
great staff ,big clean room
when I arrived the front desk was very friendly but towards the last couple of nites...that changed. feeling like I was in the wrong hotel...like can we open the front door and carry your bags for you ?!!!! the change in friendliness from front desk.
Clean, big room. Great breakfast.
Great location, easy access to other areas of Colorado. Hiking and biking trails near by. Shopping, eating all within the same area. N/A
Morning buffet was excellent. Housekeeping very good. Evening managers special very nice.
Location Price Quality free breakfast
Desk too small for working
Staff were incredibly friendly. Rooms were a little dated but comfortable. Breakfast was nice. We had a first floor room and the person above us sounded like he/she was running foot races at 5 in the morning. Other than that, everything was great.
We were taken by the cute English decor and laid back atmosphere of Hill Top Inn and Suites. The staff is friendly and we just love Miss Jocelyn. The complementary breakfast was made to order. We recommend visiting the Burns Pub on site.
Good personal service, don't stay here if you like cookie-cutter hotels.
Front desk staff were exceptional..great..experienced and VERY customer centered. Both AM and PM..really unusually good, personable and caring. Beds, rooms, complete kitchen..all good breakfast..all for under 90.00. Amazing. Nothing..the outside does not present for the great remodel of the rooms inside
room was well-equiped with kitchen and comfortable desk so it could allow in-room meal prep and business work. Comfortable, and it had lights beside the bed for reading (don't laugh - amazing how few hotels actually have reading lights for bed reraders). It was large and busy - a popular place but in the morning resulted in lots of folks trying to squeeze into a small eating area. Also, an odd process - once checked in still had to use a key to go from the registration area to the rooms - seemed strange to be in the lobby and checked in then have to use a room key to access the hotel and then the room.