Louisville Car Rentals

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Louisville car rental reviews and directory

Enterprise
enterprise
Car rental reviews:
Good (7.8, 12 reviews)
Car rental locations in Louisville:
4 locations
Enterprise
Locations in Louisville
1100 Courtesy Rd
+1 720 890 8709
11844 Corporate Way Ste A
3034601548
5472 Arapahoe Ave
+1 303 449 9466
7630 Us Highway 287
+1 303 460 9999
  • 7.7
  • 7.3
  • 8.3
  • 8.0
  • 7.8
Recent reviews
4.0 Okay
Aug 14 2016
Not a good experience.
Pros: The drop-off place was convenient.
Cons: 1. Not the car we were promised.. 2.First car was dirty and smelly. 3. Second car was an "upgrade" but it too was not clean. 4. Personnel not knowledgeable or helpful.
10.0 Excellent
Jan 4 2017
Boulder Rental
Pros: The van we rented looked good and ran well.
Cons: Since it was winter, we did get into some snow. The car could have had more appropriate tires.
2.0 Mediocre
Feb 23 2017
Cons: Although able to book a car online, they had no cars available.
9.2 Excellent
Mar 7 2017
Pros: Inside very clean outside needed to be washed. Otherwise loved the car.
10.0 Excellent
Sep 14 2017
Pros: The customer service and car were great.
Cons: I didn't like the surprise $150 deposit I was asked for when I went to pick up the car. I didn't know that that deposit existed.
8.4 Excellent
Sep 23 2016
Nicely done, Broomfield!
Pros: Great customer service from Broomfield employees. For an additional fee, I dropped off the fee at DIA - a great benefit. When I dropped off the car, attendant clarified charges - another example of great customer service. Charges were more than anticipated; at her suggestion, I phoned the Broomfield office and those charges were quickly re-calculated and email receipt sent to me.
Cons: Car was not so clean when I first rented it.
10.0 Excellent
Nov 14 2016
Pros: Great service. They even gave me the choice of a bigger car because they had no more compacts, and I loved it. Of course, for the same price I had made the reservation. Good overall service, fluent.
10.0 Excellent
Nov 16 2016
Free upgrade, courteous staff, fixed booking issue
Pros: I booked in the wrong city, which I discovered when I arrived to Enterprise. They ended up rebooking me at the airport, no questions asked and no fees, which made my day. The car was in good condition, and I received an upgrade for free.
4.4 Okay
Nov 17 2016
Enterprise was Awesome. Kayak was terrible.
Pros: Enterprise was excellent. Great service. Great car. No problems.
Cons: Be careful when you book your rental car. I thought I was booking at the airport, but Kayak showed me the numbers for booking down town Denver. Make sure your pickup/drop off is correct. Kayak told me it would cost $24 per day. It was actually $50 per day to rent from the airport.
7.6 Good
Jun 4 2017
Pros: Pick up service was good, fast and friendly.
Cons: We were supposed to have a 4 door scar and got a 3 door, which we did not like as we had two elderly people traveling with us and the car was sporty, so not a very good match for us. Also, no mentioned that they would be closed the day were dropping off so we would have to use the drop box.
Hertz
hertz
Car rental reviews:
Good (6.6, 7 reviews)
Car rental locations in Louisville:
2 locations
Hertz
Locations in Louisville
11705 Airport Way
+1 303 465 0081
6470 W 120th Avenue Unit D6
+1 303 465 0081
  • 6.3
  • 6.6
  • 6.9
  • 6.9
  • 6.3
Recent reviews
10.0 Excellent
Oct 6 2016
Pros: Friendly and helpful staff. Fast and efficient service!
4.0 Okay
Jan 7 2017
DOuble the Cost and a Broken Scraper
Pros: The CSR was friendly and apologized for the screw-up.
Cons: That the reservation was made in the wrong location ending up costing me twice what I expected; that the ice scraper in the car was broken so that I had to use a credit card to scrape the frost off the windows.
10.0 Excellent
May 3 2017
Pros: The service at the Broomfield, CO location was great and the car met my needs at an excellent price.
Cons: No negatives!
2.0 Mediocre
May 22 2017
Agent cancelled my rental car on me less than 24 hours before trip
Cons: I booked my rental car ~1.5 months in advance of my trip (my husband and I were planning on driving down to visit my family in Texas). A Hertz agent called less than 24 hours in advance of my trip to inform me that there was no car available for me to rent and I "had better make other travel arrangements". I skimmed the internet and could not find another car rental for less than at least double the cost of the rental that was being cancelled on me. The agent offered no suggestions/help/compensation/anything at all, and even hung up the phone on me. I had to cancel the trip as a result, and will not be renting from Hertz in the future.
2.0 Mediocre
May 23 2017
Hail in Denver
Cons: Denver was bombarded by a hail storm! Wasn't informed that my rental was cancelled until the morning I was suppose to pick up! Although there always seems to be plenty of vehicles at the airport, which are parked under cover. Not sure who these extra vehicles went to, but I wasn't one! Filed a despite to get my permit-paid money back!
8.0 Excellent
Jul 23 2017
Cons: Only one person was there to check us in and she was on th phone for 15 min before we got her attention . SKnox
10.0 Excellent
Sep 15 2017
Pros: Pickup and drop off was fast and easy. The Hyundai Sonata was clean and drove nice - actually got 42 MPG coming back through the mountains.
Avis
avis
Car rental reviews:
Okay (5.0, 4 reviews)
Car rental locations in Louisville:
2 locations
Avis
Locations in Louisville
1100 Highway 287, Suite 700
+1 720 887 3745
4800 Baseline Road, Suite D109A
+1 303 499 1136
  • 5.0
  • 5.0
  • 5.0
  • 5.0
  • 5.0
Recent reviews
2.0 Mediocre
Dec 6 2016
Cons: The did not have my reservation and tried to rent me a car for 50% more than the price I reserved with Kayak.
10.0 Excellent
Jan 4 2017
Pros: Staff was very friendly. The process for the car rental was very smooth. The quality of the car was impeccable.
2.0 Mediocre
Nov 16 2016
They denied renting a car out to me
Cons: I never rented the car
6.0 Good
Jan 3 2017
suv ?
Cons: 2 wd KiA unacceptable ! in Colorado snow !
Budget
budget
Car rental reviews:
Excellent (8.8, 4 reviews)
Car rental locations in Louisville:
1 location
Budget
Locations in Louisville
1100 Highway 287
+1 720 887 2843
  • 8.5
  • 9.5
  • 10.0
  • 6.5
  • 9.5
Recent reviews
9.6 Excellent
Nov 29 2016
Pros: Easy pick up and return at the rental location. Returned a day early without issues adjusting the pricing. The customer service was excellent....
Cons: I ended up with a Ford Expedition. I am more of a GM guy and would have preferred a Suburban, but would have like to be given an option. Overall, the SUV was nice and was not really an issue.
8.4 Excellent
Nov 29 2016
Pros: Vehicle was brand new and very clean.
Cons: One man operation. Took forever to get car. The return was much quicker, but they didn't offer any drop off service.
10.0 Excellent
Dec 27 2016
Rental pickup
Pros: Pickup was quick and nice and clean office setting, helpful associate. 1/3 of cost from airport.
7.2 Good
May 16 2017
Attempted Unacceptable Substitute at Pickup
Pros: The car I eventually was provided was very nice and in line with what I reserved.
Cons: At pickup, the agent at the counter attempted to provide a jumbo sized van in place of the Chrysler 200 (or similar) Standard car I reserved for my trip. When I refused the switch, I was told it was all that was available. I needed to pickup the car and start my trip, so that was both annoying and stressful. After a few minutes, the agent provided a Buick Larcrosse that was very nice, but only after I said that I would cancel and rent from another rental service. Not what a customer wants to deal with for a reserved booking at the start of a planned trip.
National
national
Car rental locations in Louisville:
1 location
National
Locations in Louisville
11755 Airport Way
+1 303 460 1548
27 travelers who rented a car in Louisville gave the car agency they used an average rating of 7.2

Car Rental Locations in Louisville

Louisville