Cons: Continental breakfasts were disappointing... bland and poor/few choices.
Did not have room attended one day and had to do a towel exchange in the office.
Pros: Staff was great
really nice grounds and views
nice clean rooms
Cons: Out on the patio/balcony there was a significant amount of noise from the road.
Enjoy your visit to Castroville with a stay at Hotel Alsace. Guests can take a dip in the outdoor pool or grab a bite to eat at Alsatian Restaurant, which serves breakfast, lunch, and dinner. There's a bar/lounge, and rooms offer balconies and refrigerators.
Pros: The hotel was clean and very well decorated.
Pros: Overall staff friendliness, checking to see if we needed assistance, I'm in a wheelchair, felt very catered to & and the nice readily accessible shower with grab bars!!!
Cons: The difficulty I had climbing into the bed, even with a step stool the staff provided for me!! Please consider lower beds!
Pros: The hotel looked clean and new even though it is about 5 yrs old. The room was what I expected, clean and had everything we needed. A/C worked well and it was quiet.
Cons: For me it was fine, but my 92 yr old mother, who is very small, had a hard time getting in her bed. The beds are high. She had to use the ottoman to climb into the bed. The toilet was not seated properly. Each time someone sat down it rocked.
Pros: Quiet; good mattress. Comfortable room.
Cons: Breakfast on Sunday closed at 9 AM. Too early. Should be 10 AM.
Cons: Maid walked in on us.
easy access, very good breakfast friendly staff
Pros: clean modern great staff professionally run in all respects
I think a printed TV Channel printed out on paper would be better that one on Channel 1.
Pros: The hot breakfast was really good!
Cons: There was no hot water in the sink in bathroom/ shower was fine but, no hot water in sink. My husband shaved in cold water!
New construction well maintained.
Pros: Room was clean and fresh, free breakfast was varied each morning, free internet, no problem.
This was one of the best hotel I have stay in. It was very nice and very clean.
Pros: What I liked best about this hotel is that is was very clean.
Cons: There was nothing I did not like about this hotel.
Definitely worth recommending to family n friends
Pros: Extremely clean and very nice staff!
Cons: Everything was perfect!
BREAKFAST AND CUSTOMER SERVICE WAS JUST OUTSTANDING
Pros: The price is the best part of this hotel. But don't expect much for the price. It's a place to sleep that was close to our destination. It was clean enough, had hot showers, and a TV. Also the fridge and microwave were nice.
Cons: The sheets were dirty and stained. A electrical outlet was uncovered with wires hanging out. But what do you expect for $---- a night.
Pros: Location--it was close to the place we were wanting to go.
Cons: Everything--the room was filthy with bad smell, floor was sticky. It was extremely bad.
Pros: Not much
Cons: Front desk staff were very rude and could not understand my English
Pros: Room 101, great comfy king bed. Love the staff at the front desk. Very friendly and pleasant.
Cons: Room 101, big spider popped out of the shower curtain and the handrail on the tub is loose and off one side. Room 106 needs the a/c checked, makes a loud 'watery' sounding noise when it kicks on. Kept us awake. Needs the insulation trim on entry door.
Cons: There was nothing we did not like.
Pros: The staff where very helpful and friendly. For the cost it met my expectations.
Cons: When I was checking in the cost did not match my itinerary but the staff adjusted it accordingly.
Pros: HEB across the street
Cons: AC broke. Wouldnt move us to another room. Wouldnt refund our money either. WILL NOT RETURN!!
Do not reccomend.
Pros: Easy on off of freeway..across from small sbopping center
Cons: Check in time was one pm..had. to get get mad before staff wojld gibe me a room at 4
Disappointing stay at this site and I would definitely pay more for the Best Western down the street next time.
Pros: Ease of access to surrounding area.
Cons: Was not allowed to check in at 1:00pm as our itinerary stated. After my wife tried repeatedly to use the ATM in the lobby (as staff snickered behind her) she was informed that the machine was just for looks. Who does that?
Cons: Old and did not feel CLEAN
Value for money
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