Maastricht Hotels

Cleanliness of the room and design of the room The hotel is actually far away from the centre. On booking.com, it said that it is 10 minutes to the centre, at the front desk said 25 minutes.It was also written that the hotel is right outside the centre, while you have to take the train to get to the town. I changed the hotel and chose a hotel right in the center and enjoyed my stay in Maastricht a lot anyway, despite of the bad experience with NH.

It is good to reach by car. The breakfast has a lot of choice. The room was old and dirty. You have to pay for the use of extras like wifi, fitness and sauna. The first night our tv was broken and they promised us a new one. The next night we still had the old broken tv which was then, finally, replaced but this one couldnt be switched of the standby. The scrumbled eggs at the breakfast were cold. After we told the waiter, it was solved and new eggs were delivered.

breakfast and free goodies

Location is bad. Out of the city with no services (bars, restaurants, etc.) around. The staff was not helpful. The internet is really bad. Take only rooms with breakfast included because it will be impossible to have breakfast close to the hotel.

Friendly helpful staff, good selection of food at breakfast. It is 13 euro but buffet style so eat all you want. Free wireless internet a big plus. No restaurant but several within 2 minutes walk. Comfortable bed in a room that was certainly large enough for a solo traveler. Hotel is on a quiet street close to several Maastricht attractions. I would not hesitate to book this hotel again. No heat in the private bathroom. No air conditioning (could be a factor in the summer).

The staff were very welcoming. All the staff were polite and helpful. The babysitter was excellent and the service allowed us some free time. The hotel was well situated and the history of the hotel made it an interesting place to stay. Parking instructions could be made clearer on the hotel's web page.

the soup as we arrived The lighting in the room is very poor and the bathroom fixures are adjusted for tall people, which makes it hard for shorter people to use comfortably

The lobby was very comfortable and the staff was very accommodating. The room was somewhat crowded with furniture and decoration items. More room to open up large suitcase is needed.

Quirky, idiosynchratic hotel with a unique ambiance. Very pleasant and helpful staff. Very close to the station and near the city centre. The vending machine was out of order during the two days of our stay. Lack of toilet rolls. No bedside table.

Nice bathroom and very reasonable bed. Located 1 minute from the train station and in the city center. Medium size room, which was really too small. Wonder how a small room looks like. Room was almost empty with a very cold atmosphere. Lift was slow and service so-so.

good location, nice and clean. room was very small - large bed, so not much space around it!

The bed was very comfortable and the room was quiet. The table setting for breakfast was like a youth hostel. One long table with chairs very close to each other. It was absolutely uncomfortable.

Good hotel, spacious bathroom. Friendly staff.

Very helpful staff, although not too knowledgable about the neighbourhood. It was quite dusty.

The hotel facilities and the room are nice and the hotel is very clean. Free parking. It is a bit far from the city centre. No problem if you have a car (the hotel has a free parking) but it can be annoying if you don't. The wireless connection in the hotel was not free - no big deal but rather unusual.

The lobby was nice. I wanted to have two days with sauna to relax. You offered the hotel with sauna but I had no saune. Than I found pornojournals in the room.I Asked coming from shower to bring me batteries for the tv guidance- the personal told me to wear clothes and come down myself! No water on the room, no minibar and no sauna!

The Hastens bed the very noisy a/c in the room.

Friendlyness of staff, design more light in the room to read a book, place to write and use laptop

The room was nice and the bed was good. I liked tha the windows could be opene, as I'm not a lover of airco The (private) bathroom of this specific (compact) room was across the corridor. You had to move between bed & bathroom with 2 cardkeys. Never have experienced that before!

Room on the ground floor with window on an alley were people talk and smoke at night. Really not what you would expect for a "design" and rather expansive hotel. A lot of signature and approbation for every single thing you need in th hotel, very slow and unefficient. Anything above 50 Euro a night is too expensive in my opinion.

the decor and design the cleanliness

the rooms were too expensive for what it was, very small room without any luxurey and I paid €200/night including parking excl. breakfast. I was very dissapointed.

Dinner and the excellent service Checking out was difficult as the noon deadline was not flexible. My wife had to clear out and wait elsewhere for me to return from my meeting.

Location, parking lot, rooms were comfortable enough Rooms and rest of the hotel were not really in-line with eachother. Rooms surprisingly updated, rest of the hotel was slightly out-dated

Staff always pleasant - food good Only one english TV channel and old style TVs that you get interference from your phone on every few minutes

The location was very convenient botht to the main railway station and the town center. Parking facilities were good and the hotel was esy to locate. The room was equipped with a refrigerator for personal use. Rather inefficient. We waited for several hours for room service to dry clothes. Later we were dealy 20 mins. since we could not exit the underground carpark. The breakfast is extremely expensive. The room lacked storage for clothes. There were a few draws but no cupboards with shelves to allow you to unpack for a longer stay.

to have room with one big bed

good breakfast, nice reception, excellent location small rooms

Location in city center The breakfast on sunday was really crowded

uncomplicated to expensive for what you get

Closeness to main square and facilities Restaurant food in the evening is not of a great standard