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Location in city center The breakfast on sunday was really crowded
Hotel was close and cheap, rooms were comfortable. Two chambermaids walked into our room without knocking !!
to have room with one big bed
uncomplicated to expensive for what you get
the food and the easy walk to the shops beds were to hard
confort and wireless facilities
Easy to find and park nearby, friendly staff, good breakfast. I think they could supply more in bathroom shampoos etc.
good breakfast, nice reception, excellent location small rooms
room had strange smell,very loud noises throughout night,room was dirty,have stayed in better 1* rooms,1 very rude member of staff,no way a 4* let alone 4*deluxe,i even cut my holiday 1 day short because of this place,take your money & custom elsewhere
Closeness to main square and facilities Restaurant food in the evening is not of a great standard
Friendly and helpfull staff. Big room and quiet. We liked the old world charm of the building and the marlbe decore. It was hot at the time (the hotel is not airconditioned) and the staff installed for us an oscillating fan. No
The location is unbeatable. Staff was friendly. Room always seemed to be thoroughly cleaned. We thought it was odd that there were no face cloths in the bathroom, just paper towels.
Breakfast is not great.
Yes it was sufficient, the hotel is in a great, very convenient location. The breakfast was great and the lady who served it was lovely! The beds were comfortable. My room was on the street side it was very noisy which made my jet lag last longer than it should have, but I was moved thankfully. Some of the concierges (a younger fellow) didn't know much about the city, they should know everything there is to know about Maastricht, Cleaning service should remove dirty coffee/wine cups every day.
The view from the dining room window and the two lovely ladies who ensured we had the best "seat in the house" every morning!
Friendly staff- excellent central location but quiet. Charges for extras- parking ,internet and breakfast very steep.
the room was clean, comfortable and had a balcony also very good central locationm in the city it would be nice to have tea and coffee making facilites in the room, rather than just at reception
Very convenient. Easy to get to, on the main square and within range of many restaurants and shops. Maastricht is a very interesting town and there is a lot to see. The staff is friendly and helpful and the hotel is definitely unique The first room we were shown was very small and dark. We upgraded for E20 per night to a larger room which was (unfortunately) facing the main square and noisy. The lighting in all rooms is not very good--we found it difficult to read.
rooms on plaza very loud at night due to restaurants under windows- windows did not seal well
Breakfast OK, display a bit amateuristic
Evening meal and attentive bar staff. Amazing hotel experience The breakfast was very, very poor for 24 euro's each. So bad we didn't stay after looking at the offerings
It is a magnificent architectural experience. The atmosphere was pleasant and the staff very professional.
We were overwhelmed by the warmth of the welcome. We had seen on Booking.com that the hotel had four stars, but actually it's a five-star hotel, and this was evident from the moment we arrived. The service was superb, the building is a work of art, the rooms were spacious, elegant and very comfortable. The breakfast was lovely. We didn't actually want to leave the hotel to go sight-seeing, we were so happy there. We did go out, of course, but we were glad to be coming back to such a lovely, welcoming place. There is nothing we did not like about this hotel.
The design. It's really awesome to see how they build in the church a beautiful design hotel The price for one night stay of € 275 including parking (€ 30) and without breakfast (€ 27 for one person) is much to high for what you get.
Very nice room, decoration of the hotel, nice ambiance, unique hotel as it is a renovated old monastery, walking distance from the city's centre. Staff were very friendly and helpful. Our room was ready when we arrived and were able to check in from 12 instead of 15 which is the official check in time. The baby cot was already in the room, together with baby blankets, towel, baby cleaning staff, etc., which was a nice surprise compared to the service of other hotels with regards to baby cots. One night, we were late to eat at the restaurant and ordered room service. The quality of the room-service food was not at all equal to the standards of everything else in the hotel. I would say more like a fast-food.
The excellent renovation of the church, keeping the cultural heritage for the City and the people of Maastricht and other visitors. The personnel was very professional and helpful and was thinking of those 'little things' which you normally do not expect. The room in which we stayed was not very well divided: the bathroom too small for two people, the hallway too big, glass doors that were in each other's way, no space around the bed etc etc. A compromise of interior architecture and use of the room which did bring a positive result for the visitor. As we stay and dine a lot with the Oostwegel group, this way a bit of a disappointment for our first visit to Kruisherenhotel.
convenience to the vrijhof, the room was comfortable and clean, staff was very accomodating and friendly For the price, there was no workout facilities or sauna/spa or rooftop terrace where we could look out over the city. Breakfast should have been included with the room rate and there was no option for a la carte for dinner.
The atmosphere of the hotel is unique: modern design that tastefully blends with the old monastery and church. Also, the location is just about perfect: an easy 5 minute walk from the Vrijthof, it is just outside the center. Excellent ambiance for a special occassion or if you are used to comfort and taste. The restaurant is excellent as well, with an amuse-approach that has you spend an extended evening enjoying and talking. In two words: go there!
nice spacy room with unique interior. Good beds, excellent breakfast Staff was relatively junior for the service standards - compared to many hotels I see accross Europe
everything was amazing. I love it! room service and valet parking service too expensive.
It was very convenient location, very central to the shopping area. Great breakfast!
right down town, very friendly staff. the shower
Convenience, informality, and the buffet breakfast! No switch on my bedside light.
good location (in the city centre) expensive
Nice, close to the center
The location in the centre of Maastricht We were given a room on the top floor (Room 28, I think) Going up the stairs there was a strange smell which got stronger the higher I climbed. The room was very dark with a roof window and quite airless. If the window was opened the bed would have been soaked by the rain. The strange smell was very strong in the room. I immediately decided because of the smell and the lack of windows (it was like being in a prison cell) that I was not staying in that room. We received a refund and immediately left the hotel. It was extremely difficult to secure another hotel for the two nights, but anything was better than sleeping in that smelly airless room.
Both staff and especially the food were 100% fantastic the rooms were tiny without space to move-no beverages in the rooms/ room service/phone. Good place if you only want a place to crash for a few days but not suitable for an actual holiday
The helpfullness of the staff when we had a problem with the room.
Rooms are really small, it's hard to pass your bed. Just in front of my window there was a disco place, quite laud.I thought it would be worse but I fell asleep with no delay. The pillows are extremely soft, give no support, and the bed very springy, not my preference. Location is perfect, right in the very center of the city. Too small room, pillows, springy bed, disco place by the window.
Nice clean rooms. Excellent staff. Great location.
The hotel is beautiful and the staff are very friendly.
Reception is not situated next to the entrance and it gives you the feeling they don'y notice who comes into the hotel. Hotel room was small, clean, but value for money was poor. Furthermore, the area is close to the Markt, but strange people hang around the street, lot of foreign cars (drug tourists?).
well positioned by river and convenient for all parts of the town on foot Very comfortable bed Excellent breakfast Parking (at extra cost) was very convenient and secure
Central loacation was very useful to us because we were there to do business at Jaansen Nautique. We loved the view of the river and town.Very pleasant room, comfortable beds, especially nice bathroom. Helpful staff. The on-line booking price was very reasonable. There was wifi advertised and that was one reason for booking the hotel. It actually did not work in our room nor in the lobby. Even a hardwire connection did not work. We were unable to access the internet and that was dissappointing.
The hotel was well located for us and the hotel rooms were nicely decorated and comfortable. As we were in Maastricht to enrol our daughter into the university, the internet was an important part of the reason we chose this hotel. Not having internet was an inconvenience to us. Also, the stairs were steep and a lift would have been useful.
we were in an apartment just opposite town hall so it was very central since the apartment is not part of the hotel and is a few minutes walk away, cleanliness is an issue. floors and dishes were not clean.
Its Location was good Hotel room needs a little modernizing
Even though your e-mail confirmed that there was no extra charge for our 8 years old child - John at reception denied that you contacted him and charged extra.
location and pleasant staff lights in hotelroom were not enough
Le Virage is in a great location - convenient to everything in the old part of the city. The price was acceptable for the size of the apartment, and the lack of hotel staff. Breakfast at the Bishop's Mill was a plus - great place and convenient. The location, though great, is deceiving. It looks like a quiet and tranquil place, but in fact is very noisy until well after midnight. With all the street noise, it was difficult to get any sleep until about 3 a.m. I would also recommend that the Bishop's Mill be informed of guests who will be having breakfast there. We showed up on Sunday at 0830, and they were closed. A delivery man informed one of the bakers that we were outside and he let us in, but we nearly left since the notice on the door stated that they would not open until 1100 on Sundays.
good size room and great location. room had a lounge area and fridge with tea/coffee making facilities. Breakfast not available until 8.30 which was a problem as I was on a business trip. bed was a little small if 2 people were sharing but great for 1!
Nothing. The disco opposite to the hotel was so noisy that I didn't sleep half of the night. The bed was too short and old (pit in the middle). Decoration was dated, remote control not working. Rooms were gloomy.And lthe last downside: the hotel offers no breakfast.
Excellent location in the heart of Maastricht with its cobblestone streets, Roman walls and old buildings - and right near great shopping and cafes! A car is not needed here. The hotel is simple but full of old world charm. Great value for money - a lovely old building, clean rooms, and comfortable beds. I have no complaints for the value price we paid for the room (on a weekday) - except that a kettle with tea and coffee sachets would have been nice in the morning ;-)
The charm of the hotel, the combination of the gallery and hotel. Beautiful breakfast chapel, very comfortable rooms, agreeable host. Great location as well. During the night there was a noise outside (we assume an airco of the neighbours). It was really loud so we did not have a good night of sleep. A bit unfortunate for the hotel because it was clearly something in the neighbourhood.
Huge room with modern conveniences in lovely old building in the middle of the historic city.
Location of the hotel is just perfect. Large room, very clean and nicely decorated. Quite and relax. Nice people. Don't expect conventional hotel reception, it's different but real cool. Parking around is really not easy. The pay parkings are a bit far and in all the streets around you need to pay (don't miss it for a minut you get a penalty right away!!). No lift to uper floors.
Lovely hotel in a wonderful and central location. Very spacious room and a good buffet breakfast.
Our room was very spacious and tastefully furnished and decorated. Excellent location in a quiet street, very near the centre of Maastricht. Very friendly and helpful owners. Lugging our suitcases up all the stairs (our room was on the 4th floor) because there is no lift.
located very close to the center
The room size was fantastic (front facing, 3rd floor), really spacious, nice bath room & a terrific location; the oldest quarter of Maastricht yet within easy walking distance of the city center, plenty of restaurants & cafes near by The stairs up were a bit steep & narrow, but we already knew this in advance
It was right in the center The room itself, old furniture, outdated, etc.
characteristic spot; good service
The best things was the room which was very minimal but very cosy and the location. The breakfast was pretty basic.
The maid was very friendly. They would not take a credit card; we had to pay in cash. The bathroom shower was a bit moldy, and there wasn't always hot water. The voices of owner/manager in office below our room was VERY LOUD.
Partly business, partly leisure.
The location was prime and the design very unique. Shower and sink were directly in room; we were girlfriends sharing a room so there was a lack of privacy for us during our howers
value for money, middle of the centre of Maastricht and the room was very comfortable. Okay there is no bar but there more then enough bars in the area!
bed was very high qulity the reception is anawailable in the evening and in the moring - as a result < I did not properly checked out, need to call a hotel o ensure that evrything was o key and to ask them to send a confirmation of my payment
hotel rooms in design. position was excellent. l'occitante products
breakfast should be better
The hotel position is perfect
The modern design of the hotel and the central location in Maastricht Check-inn from 12hrs untill 15hrs was a bit short, but we we're told in advance
Fantastic, friendly helpful staff and owner; lovely bright spotlessly clean rooms, excellent buffet breakfast, bed superbly comfy! None!
Staff is very friendly, the breakfast is perfect and the location couldn't be better. There's no "tea facilities in the room.
Location, cleanliness, friendly atmosphere, ample breakfast There was no staff available upon arrival. Fellow guests told us we need to pick up our key from the staff of a restaurant nearby.
ewerthing was really easy..nice friendly staff,and great location.Even parking is only 400 m for only 6 eur per day.For sure I will come back.
location was very good
The hospitality of the staff, the location of the hotel, the cosiness of the room The beds were quite easy to move and therefore not very useful as a double bed
The location: centrally located in Maastricht close to university and picturesque parts of the city. The noise within the building and from the street. Double glazing or improved secondary glazing would be recommended. Within the building the walls ought to be insulated. the welcome notice point out that the building is old and therefore noisy, but this does not have to be the case. Noise from the wooden staircase cannot be removed, but the walls vibrated when the occupants of the next door room entered and left. This I believe to be unacceptable, even for a budget hotel.
The hotel is right in the centre of Maastricht and the rooms at streetside have an amazing view. The showers and toilet are always clean. We received towels and soap, which was a nice surprise.
location was excellent
Spotless condition and facilities in room
Its location is very convenient. The room is comfortable, clean.
The location is perfect for exploring Maastricht on foot. Very pleasant inner court/patio, cooler than the street in July. The parking was hard to navigate to, since almost all streets are OW, some closed off to car traffic.
Very professional service and the atmosphere. very quite hotel for good rest The bath/shower could be bigger
Nice, friendly staff, nice room. Website states parking, I expected free parking at the hotel, not parking in parking in another street for 20 euro a day.Website also states wireless. There is a KPM hotspot for which you have to pay, and it is not accessible when staying in a room in the back room.The beds were very uncomfortable, too soft to give any support
Located right off the main square. Very tranquil. Best breakfast ever. Rooms are not luxurious for the prices chargEd but location makes up for it. The rooms Interior is more like a B&B. But the entire hotel is a converted house , so I guess they cannot change this n.
Great location and very friendly staff. Comfortable room. Breakfast was not included and was quite expensive compared to the price of a very similar breakfast on the Vrijthof (main square).
The location Thje price, including parking and breakfast
Clean room and quiet (backside). Although in monumental building, there is an elevator. Excellent breakfast. In the heart of the old city
The friendly staff, the peaceful ambience, the gorgeous Building, the lovely Courtyard Restaurant, free Wireless Internet which should be a standard for all Hotels, nice room very comfortable and finally the location, just around the corner from De Vrijthof
Great location. On quiet street near university and Vrithof.
The room was large, bright and airy. The bathroom was spacious and the shower was powerful.
Good location, comfortable room, nice big bath, good internet connection, lovely restaurant. At the weekend, we were served breakfast in a nice, reasonably sized room. However, during the week, we were served breakfast in a small room with a large, loud family.
Old house nicely decorated.
the location - close to the Onze Lieve Vrouweplein and the rest of the city center. Breakfast was charmingly old-fashioned with service at the table. Rooms were a bit cramped as was the bathroom.
Excellent Location. Very clean. Very helpful staff. Has a lift elevator which was great because we were on the third floor. Nice beds and bathroom. Restaurant was booked for dinner on Saturday night so we would recommend making reservations if you want to eat at the hotel restaurant at night. We were on the third floor room 15 and had an excellent view of the city and steeples of a church close by. Beautiful on Sunday morning when all of the church bells were ringing and echoing throughout the city. We could walk just a few blocks to the square and to excellent shopping. Also walked to the train station for trips. (not with our luggage though, we took a taxi then!).
staff at reception were very friendly and very professional. The atmosphere was good; the stairs carpet was beautiful etc. yes: 3rd floor room, no lift [not mentioned on website]; two nearly finished rolls of toilet paper instead of a spare full roll; toiletries were not replenished the second day - and clean towels were just dumped on the wash hand basins; dirty tea cups were replaced, but not the doily under the teacup which hence still had the stain on it of the teabag from the previous day. so, all in all very disappointing as an experience. the other problem was that we could not open the window any further than the small gap - not good; the room was extremely noisy, being opposite a noisy cafe with much traffic stopping and starting. To plug in the laptop I had to unplug the uplighter - hence actually too little light to see anything. there should be spare sockets in a room.
I liked the proximity to the centre. The breakfasts were very nice. The room size.
The style of the hotel: it's a quite old Dutch house.
The room was cosy and cute. The hotel still has the old house looks of Maastricht. The breakfast buffet and rooms were very nice. A lot of choice to eat and of quality. Check-in and check-out very informal, not hospitable welcome.
Stay here, it's a wonderful hotel with a courteous staff, exceptional staff, wonderful bar and perfect breakfast. Close, protected parking available.
The very welcoming staff ; the quality of the room (with the nespresso...); the perfect location in the city center (max 5 minutes' walk from the main squares; 15 minutes walking distance from the railway station, bus station at the feet of the hotel ) ; the charm of the Hotel (old House). A perfect stay !
The location of the hotel was very good, close to the centre and to the river. Great having a Nespresso machine in the room. The room was very small (not really good value for money) and a bit cold. The heating system was not functioning properly.
The personal was nice and helpful
Nice decor and room arrangements Pricey, difficult to reach, arrangements about the car garage were not clear. Guests of neighbouring room managed to open by mistake our room depsite the door was closed from inside and the key was in the lock-how the managed was difficult to understand. Noisy, from neighbours/other guests and street.