Madison Plaza Hotel

Madison Plaza Hotel offers an in-house eatery for guests who prefer to dine in, as well as a bar and a complimentary breakfast. Additionally, there are various dining options close by.

Guests have appreciated the hotel's game room, indoor pool, and fitness center. Additionally, the front desk staff have been described as very friendly and accommodating.

Some guests have mentioned concerns about cleanliness, including issues with the room's odor, cleanliness, and the hotel's overall maintenance. Additionally, there have been mixed reviews about the customer service, with some guests expressing dissatisfaction with the staff's responsiveness.

The hotel's breakfast has been positively reviewed for its hot and cold choices, available from 6 am. However, some guests have reported issues with the hotel's cleanliness and maintenance, so it's advisable to consider these factors when planning your visit.

Madison Plaza Hotel provides on-site parking and a free airport shuttle, which can be convenient for guests traveling by air. However, some guests have expressed concerns about the hotel's parking area and overall safety.

Several guests reported issues with cleanliness, including dirty sheets, mold, and a smoke smell. It may be advisable to thoroughly inspect the room before settling in.

Some guests expressed concerns about safety, mentioning encounters with individuals that made them feel uncomfortable. It's important to be aware of your surroundings and prioritize personal safety.

Multiple guests mentioned issues with amenities such as broken workout machines, an unusable pool and hot tub, and a broken ice machine. It's advisable to check the functionality of amenities before relying on them.

Several guests noted unpleasant odors in various areas of the hotel, including the hallway, room, and lobby. This is something to consider for those sensitive to smells.

One guest reported being told that the hotel was closing the next day, despite having a multi-night reservation. It may be wise to verify the hotel's operational status before booking or upon arrival.

The hotel's proximity to supermarkets like Hyvee, Aldi, and Walmart can be convenient for guests looking to purchase supplies or groceries during their stay.

While the hotel has an in-house eatery, guests also mentioned a wide choice of dining options nearby. Exploring these alternatives could provide a diverse culinary experience.

Some guests mentioned feeling unsafe due to the hotel's location and the presence of individuals they found concerning. It's important to consider the neighborhood's atmosphere.

Inconsistent service was highlighted by guests, with reports of unhelpful or rude staff. Clear and direct communication with the staff may help address any concerns or issues.

Several guests expressed disappointment with the hotel's condition and services. It's important to manage expectations and be prepared for potential shortcomings.