Pros (+) The staff was great and there was always a cab outside waiting the hotel.
Cons (-) Location was away from the center
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Amenities at Hotel Nuevo Madrid
- Restaurant
- Bar/Lounge
- Room service
- Business center
- Cable or satellite TV
- Meeting/Banquet facilities
- Internet
- Spa
- Laundry service
- Babysitting or child care
Reviews of Hotel Nuevo Madrid
7.9
Good
4541 verified ratings
Wonderful
1799
Very good
990
Good
844
Okay
333
Fair
276
Mediocre
121
Poor
178
Summary of reviews
Guests say
Guests frequently praised the comfort of the beds and the quality of the breakfast. However, several reviews mentioned issues with cleanliness, such as unpleasant odors and lack of thorough cleaning. The hotel's location was often criticized for being far from the city center or public transport. Service also received some negative feedback, with reports of unhelpful or unfriendly staff. Despite these drawbacks, the positive comments about bed comfort and breakfast stood out.AI-Generated from customer reviews
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8 out of 10
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AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the dining options at Hotel Nuevo Madrid?
Hotel Nuevo Madrid offers Restaurante Nuevo Madrid, a convenient place to enjoy a meal, as well as a comfortable lounge bar for evening relaxation.
Are there any concerns about the hotel's air conditioning?
Some guests have mentioned concerns about the air conditioning not working properly. It's advisable to check the room's air conditioning upon arrival.
What are the common praises about the hotel's cleanliness?
Guests have consistently praised the hotel for its cleanliness, with many mentioning clean rooms, clean bathrooms, and attentive staff.
What are the available amenities at Hotel Nuevo Madrid?
Hotel Nuevo Madrid offers amenities such as a sauna, spa, hot tub, steam room, fitness center, and a Turkish steam bath, providing a range of options for relaxation and wellness.
When is the best time to visit Hotel Nuevo Madrid?
The high season at Hotel Nuevo Madrid is in April, offering a great time to experience the hotel's excellent facilities and friendly staff.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Consider Room Location
Some guests reported noise from the nearby highway, so consider requesting a room away from the road for a quieter stay.
Check Spa Availability
If you're interested in using the spa facilities, it's advisable to confirm availability in advance, as some guests mentioned limited space and time for spa usage.
Bring Toiletries
Several guests noted the absence of toothpaste, toothbrush kits, and body lotion in the rooms, so consider bringing your own toiletries for added convenience.
Transportation Consideration
The hotel is not very close to public transportation, so be prepared to use taxi or ride-sharing services for travel to and from the city center.
Room Selection Tip
Some guests recommended requesting a room with a view, as it was mentioned to be a highlight of the stay for some visitors.
Dining Options
While the hotel offers a restaurant and bar, some guests found the menu limited, so consider exploring nearby dining options for variety.
Check Air Conditioning
Several guests experienced issues with the air conditioning, so it's advisable to check the functionality upon arrival and request a room change if needed.
Nearby Attractions
The hotel is a bit far from the city center, so plan your itinerary accordingly and consider using taxi services for convenient travel.
Confirm Amenities
If specific amenities are important to you, such as an iron or hairdryer, it's recommended to confirm their availability with the hotel in advance to avoid any inconvenience during your stay.
Consider Bringing Water
Some guests suggested bringing your own water, as a few mentioned a lack of complimentary water bottles in the rooms.
Location
Calle Bausa, 27, 28033 Madrid
What's nearby
- Paseo de la Castellana1.5 mi
- Estado Santiago Bernabéu1.5 mi
- Las Ventas2.6 mi
- Community of Madrid Sports Center3.2 mi
- Universidad Complutense de Madrid3.6 mi
- Plaza de Cibeles3.7 mi
- Parque del Retiro3.9 mi
- Plaza de Espana3.9 mi
- Museo del Prado4 mi
- Principe Pio4 mi
- Puerta del Sol4.1 mi
- Madrid City Centre4.1 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
FAQs when booking at Hotel Nuevo Madrid
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Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.1 | 4.1 mi | Madrid Barajas | 5.4 mi |