Hotel is understaffed but friendly. The hotel is very basic with zero amenities in the room. Shuttle to/ from airport stops running at 19:00.
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Amenities at Hotel Best Osuna
- Outdoor pool
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Free airport shuttle
- Shuttle service (free)
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Reviews of Hotel Best Osuna
7.7
Good
6429 verified ratings
Wonderful
1669
Very good
1080
Good
1247
Okay
717
Fair
734
Mediocre
403
Poor
579
Summary of reviews
Guests say
Guests consistently praised the hotel's convenient location near the airport, city center, and major attractions, as well as the friendly and helpful staff. Cleanliness was generally appreciated, with many noting clean rooms and bathrooms. The swimming pool was a highlight for many, especially during hot weather. However, some guests felt the hotel needed renovation and better maintenance, and a few mentioned issues with value for price, citing high costs or outdated facilities.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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7.7 out of 10
1219 reviews
8.2 out of 10
29 reviews
7 out of 10
3 reviews
6.4 out of 10
2 reviews
All reviews
Cons (-) A la hora del transporte al aeropuerto, me tuvieron esperando más de media hora porque se encontraba un pasajero desayunando, y por casi pierdo el avión sin importarles mi horario de salida del vuelo, se supone que tienen traslados las 24 horas
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the dining options available at Hotel Best Osuna?
Hotel Best Osuna offers an on-site restaurant, H20 Restaurant, which is an ideal spot to enjoy a meal. Additionally, there is a lounge bar for guests who would like to relax with a drink.
Are the beds at Hotel Best Osuna comfortable?
Guests have mentioned that the beds at Hotel Best Osuna are comfortable and the rooms are spacious, providing a good night's sleep.
Is parking available at Hotel Best Osuna?
Yes, Hotel Best Osuna offers parking facilities, including free airport shuttle and private parking, making it convenient for guests with vehicles.
What can guests expect from the hotel's customer service?
Guests have praised the friendly and helpful staff at Hotel Best Osuna, as well as the efficient airport shuttle service, demonstrating a high level of customer service.
When is the best time to visit Hotel Best Osuna?
The high season at Hotel Best Osuna is in May, and the low season is in August. Guests may consider these factors when planning their visit.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Consider Room Location
Some guests reported noise issues and mentioned that rooms facing the road or close to common areas may experience more disturbance. Requesting a room away from these areas might lead to a quieter stay.
Check Airport Shuttle Schedule
Several guests appreciated the free airport shuttle service, but some mentioned limited operating hours. Ensure the shuttle aligns with your flight schedule to avoid any inconvenience.
Verify Room Amenities
Some guests found the rooms outdated and lacking certain amenities such as a full-size mirror, electric vehicle chargers, and hot water. It might be helpful to confirm the availability of specific facilities before booking.
Explore Nearby Transportation
While the hotel offers a free airport shuttle, guests noted that accessing the city center requires a metro ride. Consider the proximity to public transportation if planning to explore Madrid's attractions.
Manage Expectations for Room Quality
Reviews highlighted varying room conditions, with some mentioning cleanliness and maintenance issues. It's advisable to set realistic expectations regarding the room quality based on recent feedback.
Plan for Early Departures
Several guests appreciated the hotel's proximity to the airport for early morning flights. If you have an early departure, this location might be convenient for a stress-free journey to the airport.
Evaluate Noise Levels
Some guests mentioned thin walls and noise from neighboring rooms. Light sleepers may want to consider this feedback and prepare accordingly, such as bringing earplugs or requesting a quieter room location.
Confirm Breakfast Inclusions
While many guests praised the breakfast, some mentioned additional charges for the meal. It's advisable to clarify the breakfast inclusions at the time of booking to avoid any unexpected fees.
Inquire About Room Views
Guests recommended inquiring about the room view when making a reservation, as some rooms offered pleasant surroundings, while others faced less desirable sights.
Address Maintenance Concerns
Several guests mentioned maintenance issues such as mold, odor, and outdated facilities. It might be beneficial to inquire about recent maintenance efforts or room renovations before booking.
Location
Luis De La Mata 18, 28042 Madrid
What's nearby
- Las Ventas3 mi
- Community of Madrid Sports Center3.7 mi
- Estado Santiago Bernabéu4 mi
- Paseo de la Castellana4 mi
- Parque del Retiro4.6 mi
- Plaza de Cibeles4.8 mi
- Museo del Prado4.9 mi
- Teatro Español5.3 mi
- Plaza de Santa Ana5.3 mi
- Puerta del Sol5.4 mi
- Madrid City Centre5.4 mi
- Plaza Mayor5.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Best Osuna
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
July | October | $169 | $218 |
Cheapest month to stay with an average 54% drop in price. | Most expensive month to stay with an average 14% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Hotel Best Osuna
Which month has the cheapest rates at Hotel Best Osuna?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Hotel Best Osuna is August, with an average nightly rate of $102. The most expensive month is September at $163 per night.
What is the cheapest day to book Hotel Best Osuna?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Hotel Best Osuna is Monday, with an average nightly rate of $129. The most expensive day is Friday at $240 per night.
How far in advance should you book Hotel Best Osuna?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Hotel Best Osuna, book around 12 weeks in advance. This could save you approximately 30% compared to booking last minute.
KAYAK's top tips for your stay at Hotel Best Osuna
FAQs when booking at Hotel Best Osuna
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Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
5.4 mi | Madrid Barajas | 3.1 mi |