Overview

Silken Puerta Madrid

Juan Rizi, 5, 28027 Madrid, Madrid, Spain
+34 917 438 300

$58+

Rates
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Overall guest ratings

8.1/10 Excellent
Based on 3,153 reviews
See all reviews

Review highlights

  • 8.9
  • 8.4
  • 6.0
  • 5.6

Good to know

  • Impressive bathroom
  • Accessible parking
  • Spacious rooms

Nearby

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    About

    With a stay at Silken Puerta Madrid in Madrid, you'll be convenient to Alcala Norte and Madrid Congress Centre. This 4-star hotel is within close proximity of La Quinta de los Molinos Park and Museo Africano Mundo Negro.

    Rooms

    Make yourself at home in one of the 194 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets. Conveniences include safes and desks, and you can also request irons/ironing boards.

    Rec, Spa, Premium Amenities

    Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and wedding services. Additional amenities include a television in the lobby and tour/ticket assistance.

    Dining

    Satisfy your appetite at the hotel's restaurant, which serves lunch and dinner. Dining is also available at a coffee shop/café, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Madrid? This hotel has facilities measuring 0 square feet (0 square meters), including meeting rooms. A roundtrip airport shuttle is provided for a surcharge during limited hours, and self parking (subject to charges) is available onsite.

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    Amenities

    • Free Wi-Fi
    • Business center
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
    • Internet
    • Currency exchange on-site
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    Reviews

    Guest reviews

    Overall Rating

    8.1 Excellent
    Based on 3,153 reviews
    • 8.9 "Generally very clean."
    • 8.4 "Great service."
    • 7.8 "High value."
    • 7.7 "High comfort."
    • 7.3 "Nice rooms."
    • 6.0 "Location is acceptable."
    • 5.6 "Food is average."
    • 4.9 "Vibe wasn't good."
    • 3.3 "Internet is poor."
    • 0.0 "Horrible pool."
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    Overall Rating

    8.1 Excellent
    Based on 1,986 reviews
    • 8.4 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
    • 7.8 "High comfort."
      9.7 "97% thought rooms were spacious."
      7.0 "70% said the beds were comfortable."
      9.6 "96% liked the big bathroom."
    • 7.7 "High value."
    • 7.6 "Nice rooms."
      9.7 "97% thought rooms were spacious."
      7.0 "70% said the beds were comfortable."
      8.1 "81% were happy with the bathroom."
      8.8 "88% said rooms were clean."
      9.6 "96% liked the big bathroom."
      8.0 "80% said the bathroom was clean."
    • 6.6 "Breakfast is mediocre."
    • 5.7 "Food is average."
    • 5.7 "Location is acceptable."
      7.0 "Near to public transport, according to 70%."
    • 3.2 "Disappointing internet connection."
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    Overall Rating

    8.1 Excellent
    Based on 536 reviews
    • 8.2 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
    • 8.1 "Good value."
    • 7.9 "High comfort."
      9.7 "97% thought rooms were spacious."
      9.6 "96% liked the big bathroom."
    • 6.8 "Breakfast is mediocre."
    • 6.8 "Rooms are ok."
      7.0 "70% said the beds were comfortable."
      5.3 "Only 53% thought the shower was ok."
    • 6.1 "Location is acceptable."
      6.7 "Proximity to public transport was ok, according to 67%."
    • 5.8 "Food is average."
    • 2.9 "Disappointing internet connection."
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    Overall Rating

    7.8 Good
    Based on 126 reviews
    • 8.8 "Generally very clean."
    • 8.4 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 7.5 "Nice rooms."
      9.8 "98% thought rooms were spacious."
      7.7 "77% were happy with the bathroom."
    • 7.5 "High comfort."
      9.8 "98% thought rooms were spacious."
    • 7.0 "Good breakfast."
    • 6.1 "Location is acceptable."

    Overall Rating

    7.9 Good
    Based on 504 reviews
    • 8.1 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      8.6 "86% were happy with the shuttle service."
      8.3 "83% thought the service was very professional."
    • 7.8 "High value."
    • 7.7 "High comfort."
      9.8 "98% thought rooms were spacious."
    • 7.1 "Good breakfast."
    • 6.7 "Rooms are ok."
      6.8 "For only 68%, the bathroom was ok."
      6.5 "Beds were acceptable for 65%."
    • 6.1 "Location is acceptable."
      6.9 "Reasonably accessible by car, said 69%."
    • 5.8 "Food is average."
    • 4.7 "Vibe wasn't good."
      4.1 "59% criticized the unstylish hotel."
    • 3.4 "Internet is poor."
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    Good to know
    "Impressive bathroom"
    "Accessible parking"
    "Spacious rooms"
    data provided by TrustYou

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