Overview

Silken Puerta Madrid

Juan Rizi, 5, 28027 Madrid, Madrid, Spain
+34 917 438 300

$46+

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Rates

Overall guest ratings

8.1/10 Excellent
Based on 3,289 reviews
See all reviews

Review highlights

  • 8.3
  • 8.2
  • 5.6
  • 5.4

Good to know

  • Comfortable beds
  • Accessible parking
  • Spacious rooms

Nearby

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    About

    With a stay at Silken Puerta Madrid in Madrid, you'll be convenient to Alcala Norte and Madrid Congress Centre. This 4-star hotel is within close proximity of La Quinta de los Molinos Park and Museo Africano Mundo Negro.

    Rooms

    Make yourself at home in one of the 194 guestrooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets. Conveniences include safes and desks, and you can also request irons/ironing boards.

    Amenities

    Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional amenities include complimentary wireless Internet access, wedding services, and a television in a common area.

    Dining

    Satisfy your appetite at the hotel's restaurant, which serves lunch and dinner. Dining is also available at a coffee shop/café, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Madrid? This hotel has facilities measuring 4521 square feet (420 square meters), including meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Business center
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Free airport shuttle
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    8.1 Excellent
    Based on 3,289 reviews
    • 8.3 "Great service."
    • 8.2 "Good value."
    • 7.8 "High comfort."
    • 7.3 "Good breakfast."
    • 7.3 "Nice rooms."
    • 5.6 "Vibe was decent."
    • 5.4 "Food is average."
    • 3.4 "Internet is poor."
    • 0.0 "Disappointing wellness & sports facilities."
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    Overall Rating

    8.1 Excellent
    Based on 2,104 reviews
    • 8.2 "Good value."
    • 8.1 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      7.5 "75% thought the service was very professional."
    • 7.9 "High comfort."
      9.6 "96% thought rooms were spacious."
      7.5 "75% said the beds were comfortable."
      8.8 "88% liked the big bathroom."
    • 7.5 "Nice rooms."
      9.6 "96% thought rooms were spacious."
      7.5 "75% said the beds were comfortable."
      7.5 "75% were happy with the bathroom."
      8.8 "88% liked the big bathroom."
      7.4 "74% enjoyed the shower."
    • 7.0 "Good breakfast."
    • 6.1 "Location is acceptable."
      6.9 "Proximity to public transport was ok, according to 69%."
      6.9 "69% thought the parking prices were average."
    • 5.3 "Food is average."
    • 3.6 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
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    Overall Rating

    8.1 Excellent
    Based on 592 reviews
    • 8.3 "Good value."
    • 8.1 "Comfort level is high."
      9.6 "96% thought rooms were spacious."
      7.6 "76% said the beds were comfortable."
      8.9 "89% liked the big bathroom."
    • 7.9 "Good cleanliness."
      7.9 "79% said rooms were clean."
    • 7.8 "Good service."
      8.9 "89% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      7.4 "74% thought the service was very professional."
    • 7.1 "Good breakfast."
    • 6.8 "Rooms are ok."
      6.9 "Only 69% thought the shower was ok."
    • 6.8 "Location is acceptable."
      6.7 "Proximity to public transport was ok, according to 67%."
    • 5.0 "Food is average."
    • 3.1 "Disappointing internet connection."
      2.9 "71% said the wifi quality was bad."
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    Overall Rating

    7.5 Good
    Based on 98 reviews
    • 8.4 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 8.3 "Good value."
    • 7.6 "High comfort."
      9.6 "96% thought rooms were spacious."
      7.3 "73% said the beds were comfortable."
    • 7.6 "Nice rooms."
      9.6 "96% thought rooms were spacious."
      7.3 "73% said the beds were comfortable."
    • 7.2 "Good breakfast."
    • 6.9 "Average amenities."
      7.0 "70% thought the building was wonderful."
    • 6.5 "Location is acceptable."
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    Overall Rating

    7.9 Good
    Based on 493 reviews
    • 8.1 "Good value."
    • 8.0 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
    • 7.7 "High comfort."
      9.6 "96% thought rooms were spacious."
      7.1 "71% said the beds were comfortable."
    • 7.4 "Good breakfast."
    • 6.9 "Rooms are ok."
    • 6.1 "Location is acceptable."
      6.3 "Proximity to public transport was ok, according to 63%."
    • 5.8 "Food is average."
    • 3.5 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    View all review categories
    Good to know
    "Comfortable beds"
    "Accessible parking"
    "Spacious rooms"
    data provided by TrustYou

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