Would you like to save as your currency permanently or for this visit only?
The hotel has an excelllet location - it has an wonderful view of the mountains. A great service - wonderful people always looking for new ways of surprising you. Superior facilities - confortable beds and nice ammenities.
I was very impressed by the quality of the service here. Particularly the English speaking Staff Manager who was able to fix all my issues around credit cards ( there was no facility to verify my card with a signature here as its PIN only). I cannot commend her highly enough...she definitely deserves a payrise !! my Spanish is very weak so it was invaluable to have her around. She upgraded me from the standard room I was in when the washbasin in that room dropped out of its seat and broke ......cutting my foot into the bargain. That certainly smoothed my ruffled feathers. It may be a Mexican thing but i found the explosions at all hours of the night...the fireworks too...and the early morning church bells a bit annoying when youre trying to sleep. the food quality was god ...not great....and certainly much more expensive than in town. ´please contact the hotel and tell the staff manager( and I apologise for not remembering her name) how wonderful she was.