Hotels near Mexico City Airport

Hotels near Mexico City Airport

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Benito Juarez (MEX) - Mexico City, Mexico City Federal District, Mexico
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Best hotels near Mexico City Airport

Cleanliness
9.2
Comfort
9.1
Facilities
10.0
Location
9.0
Overall
10.0
Overall 9.2 Excellent
Based on 453 reviews
Cleanliness
9.2
Comfort
9.1
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
9.2
Comfort
9.1
Location
9.5
Services
8.9
Staff
9.7
Cleanliness
9.0
Comfort
8.7
Location
8.7
Services
8.7
Staff
9.5
Cleanliness
8.8
Comfort
9.0
Location
8.8
Services
8.6
Staff
9.6
Cleanliness
9.3
Comfort
9.2
Facilities
10.0
Location
9.1
Overall
10.0
Cleanliness
8.7
Comfort
8.8
Location
9.1
Services
8.8
Staff
9.5

Excellent 10.0
Pros: Everything, amazing place
Excellent 10.0
Pros: This place is an oasis outside of the airport and the ethos of the org is a bonus. Sweet and kind people in the heart of it!! Thank you.
Excellent 8.0
Cons: Nice place to say, I really recommend it and it's close to the airport. The staff was so kind...
Excellent 8.3
Pros: I liked the location close to the airport. Staff was friendly and helpful.
Cons: Shower didn’t have hot water, so they let me take one upstairs, with hot water. Normally they is hot water. Not too many restaurants to choose from.
Excellent 9.2
Pros: Really close to the airport. Clean hostel, comfortable bed and friendly staff.
Excellent 10.0
Pros: This was the best hostel for the start and the end off my trip. This hostel is very nice. The workers are very friendly und the kitchen is very good. What i also liked, is that i could sleep very good st night. The hostel is tired at night, also because of the good location :)
Excellent 10.0
Pros: Lovely Place, I felt like I was with family. Everyone there is amazing. I wish I could have stayed longer. I was put there by accident, and I felt like I knew everyone for years, I met some really nice people here.
Cons: No Complaints. Loved it!!
Punto Df - Mexico City
Rated #1
9.2
Excellent 9.2
Based on 453 reviews
Details
Reviews

Cleanliness
9.1
Comfort
9.1
Facilities
8.5
Location
9.4
Overall
8.3
Overall 8.7 Excellent
Based on 1,706 reviews
Cleanliness
9.1
Comfort
9.1
Facilities
8.5
Location
9.4
Overall
8.3
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
8.0
Overall
4.0
Cleanliness
9.2
Comfort
9.1
Location
9.5
Services
8.9
Staff
9.2
Cleanliness
8.8
Comfort
9.1
Facilities
8.8
Location
9.4
Overall
9.1
Cleanliness
9.2
Comfort
9.1
Location
9.4
Services
8.8
Staff
9.1
Cleanliness
9.2
Comfort
9.0
Facilities
8.0
Location
9.3
Overall
8.0
Cleanliness
9.0
Comfort
9.0
Facilities
9.1
Location
9.3
Overall
8.4
Cleanliness
9.0
Comfort
8.9
Location
9.3
Services
8.6
Staff
8.9

Excellent 8.0
Pros: Configuration
Cons: Location
Excellent 10.0
Pros: Convenient and right at the airport. We had a lay-over on-route to Cancun. We arrived at 8pm and left the next morning and this was the perfect stay after a very long journey. This is very close to the domestic departure gates which was very convenient for our next flight to Cancun. I would highly recommend this hotel for any weary traveler that needs a quick recharge.
Excellent 9.0
Pros: Friendly, helpful staff & convenient location when flying in or out of Mexico City. Always clean & the restaurant is good too.
Excellent 10.0
Pros: Very attentive staff and gave me a late checkout. Great service
Excellent 8.0
Pros: Great location. It is very convenient and it has very easy access to the airport.
Cons: The safe box did not work. Signals to get there simply do not exist. There are only some arrows indicating Hotel, but I think they need to be more explicit.
Excellent 8.0
Pros: Overall it was pretty good a little hard to come around
Excellent 9.0
Pros: Cleanliness
Cons: Hard to find a
Excellent 10.0
Pros: Room was clean, good security and COVID prevention measures (temperature monitoring of new guests, face mask requirements) I felt very safe.
Mediocre 3.9
Somebody entered my room while I was sleeping, fortunately I had the door stopper on, otherwise they would have entered the room. I felt very insecure and couldn't go back to sleep before and after a long flight. I called to complain (it takes forever for receptionist to answer the phone) and they said "we are sorry". In addition to that, my room was pre-paid and they were charging my CC again. Upon check out they insisted I was wrong, I was very upset already by the fact that somebody entered the room while I was sleeping. Chicken soup was extremely salty don't order it. Or better, stay somewhere else.
Excellent 10.0
Pros: Close to the airport
Cons: Just need more indications ore anuncement from the hotel
Okay 4.0
Pros: Incredible service for the shuttle and help with my luggage! Absolutely fantastic
Cons: Extremely noisy, quiet time wasn¿t enforced at all. I called the desk three times and they went to the room but the people never stopped. Kids running around screaming and laughing past midnight. I went there to get a good night¿s sleep. Didn¿t h
Excellent 10.0
Pros: The friendly service. Nad the cleanish.
Cons: When the took us from the airport, there was a big DOG ¿¿ in the same shuttle. That¿s tooooo bad !!!!
Excellent 10.0
Pros: Access to the airport and free shuttle.
Cons: Lobby was a bit dark but overall very nice.
Excellent 8.8
I arrived in T2 and connected onto T1 with a 12 hour stopover, it was a good hotel to shower and relax while waiting for the transit. The shuttle service is a little slow from T2-the hotel (which is located in T1). Definitely not within walking distance. The concierge was amazing. He helped me with my bags to the room, and also walked me to my flight check in at T1 which was about 5 mins attached to the hotel as I had a sore back. Super super impressed with his service.
Excellent 10.0
Pros: Close to the Airport Excellent Customer Service
Cons: N/A
Excellent 9.0
Pros: Convenience
Cons: Sent me a bill via email after I came back to USA. This is the second time this has occurred to me.
Excellent 10.0
Pros: N/a
Cons: Nothing
Excellent 10.0
Pros: Excellent facility convenient to airport. Great staff speaks English. Clean, quiet rooms. Good breakfast buffet.
Cons: Can’t think of anything
Okay 4.0
Pros: Bad bed worst breakfast
Cons: Does not deserve to belong to bonvoy
Excellent 10.0
Pros: Always a great experience-great staff-beautiful rooms
Cons: Breakfast buffet was not as in past-we commented this to front desk who refunded our credit card-had supervisor call us to find out how they should improve-very professional!!! I’ll
Excellent 10.0
Although I had a bit of trouble actually finding the hotel, it is so new that many airport staff are still not aware of it's existence and it is not at all well signed (you have to go up to the first floor at the international end of Terminal 1, past the food court then turn right at Krispy Kreme Doughnuts!) but having found it I knew that I was going to be happy. The lobby was quiet, calm and spacious and check in was fast and friendly which after a long flight is just what was needed. The large brand-new room and bathroom were both attractive and spacious and my room service dinner swift and good. I got an excellent night's sleep and felt refreshed and ready to deal with another flight the following morning.
Good 6.5
Pros: The location to the airport.
Cons: The price was way to high and they dont have parking for guest wich was a big problem the nighboorhood is not a good one to park on the street..
Excellent 10.0
Pros: Clean, easy, friendly staff. Not much to say
Cons: Nothing. I only was there for a total of 5 hours, but based on that brief experience I would recommend it.
Excellent 8.8
Pros: Very goo option to dinner and coffee
Cons: The front desk was resistant to cancel internet package contract by mistake.
Courtyard by Marriott Mexico City Airport - Mexico City
Rated #2
8.7
Excellent 8.7
Based on 1,706 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.2
Location
9.3
Overall
9.0
Services
8.1
Overall 8.6 Excellent
Based on 615 reviews
Cleanliness
8.6
Comfort
8.2
Location
9.3
Overall
9.0
Services
8.1
Cleanliness
8.9
Comfort
8.0
Location
9.1
Services
7.8
Staff
9.1
Cleanliness
8.2
Comfort
7.6
Location
9.1
Services
7.5
Staff
9.4
Cleanliness
7.9
Comfort
7.2
Location
8.6
Services
7.2
Staff
9.1
Cleanliness
8.8
Comfort
8.4
Location
9.4
Overall
9.0
Services
8.4
Cleanliness
8.8
Comfort
8.5
Location
9.6
Services
8.4
Staff
9.5

Poor 1.0
Cons: Watchout! The location doesn't look very safe.
Excellent 9.0
Pros: Close to the airport
Cons: A bit small but ok for a solo traveler
Good 7.0
Pros: Next to airport at the foot of the runway. Friendly owner.
Cons: Mosquitoes in my room
Excellent 8.0
Pros: The way of kindness they treat u and welcome u is very nice it's not a fancy place but is very good for a night or two to sleep ..
Cons: ..
Excellent 8.0
Pros: I like the staff especially the owner. she is active, caring, responsible, always smiling, available to the guests. she wven arranged cab fir me. in one word i love her soo muchhhhhh.
Cons: The owner is tooo sweet and she didnt gave time for me.hahaha just kidding. there is norhing to not like.
Excellent 10.0
Pros: Really friendly stuff, close to the airport, has everything needed and organizing shuttles to the airport. 100%
Okay 5.0
Pros: Staff Attention and Small Price
Cons: The bed sheets were extremely dirty… hairs, dust and a very strong smell of humidity in the room as well
Excellent 10.0
Pros: Amazing stay, the host was super helpful and welcoming.
Cons: Nothing!
Excellent 9.2
My first trip was a week ago. Heading back, I did not hesitate to stay here again.
Excellent 9.2
I arrived very late, but Verenice messaged me to make sure I was OK, She sent a car for me and checked me in.
Excellent 9.2
Good hotel for a couple of nights
Posada Vs4 Aeropuerto - Mexico City
Rated #3
8.6
Excellent 8.6
Based on 615 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.6
Facilities
7.5
Location
9.0
Overall
7.8
Overall 8.5 Excellent
Based on 4,549 reviews
Cleanliness
8.8
Comfort
8.6
Facilities
7.5
Location
9.0
Overall
7.8
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
8.0
Staff
8.0
Cleanliness
8.9
Comfort
8.7
Location
9.1
Services
8.6
Staff
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
8.8
Comfort
8.5
Location
9.0
Services
8.4
Staff
8.9
Cleanliness
8.8
Comfort
8.6
Facilities
8.0
Location
9.1
Overall
8.0
Cleanliness
8.7
Comfort
8.5
Facilities
6.0
Location
8.9
Overall
7.0
Cleanliness
8.7
Comfort
8.4
Location
9.0
Services
8.3
Staff
8.7

Okay 5.0
Pros: Nice and convenient for a hotel walkable from terminal 1.
Cons: The staff insisted that my partner, who was joining me later, also sign the registration papers. They wanted us to even wait in line at the registration. I insist that this is an unacceptable silly rule and shows complete disrespect for their guests. I had to make a fuss and a manager found our registration form (paper) and we could finally enter.
Good 6.0
Pros: Breakfast. Free shuttle from and to the airport.
Cons: The shuttle was not there when they said it would be. The personnel was rude and unhelpful when I first asked about early check-in. The room was not really clean. The restaurant served raw meet twice.
Excellent 10.0
Pros: The room was great and the bathroom especially was as lovely. Very convenient for the airport and the staff were friendly and helpful
Good 6.0
Pros: I didn't have breakfast
Cons: Attention from the Male hostess at the reception on October 11th at 7am, he was so despectful and rude
Excellent 10.0
Pros: Hotel was beautiful, its at 5 min walk from International Airport. All services were good and restaurant downstairs is amazing. They even have shuttle service.
Excellent 10.0
Pros: The airport shuttle service was excellent. The meal at the hotel restaurant was also excellent. And the staff for exceptional hard-working and kind.
Good 6.8
Beds are too small; if you are taller than 6' then prepare to have your legs extend beyond the bed.
Excellent 8.0
Pros: Staff was excellent. Buffet excellent. Hotel was good.
Cons: Te rooms were extremely noisy. they were parting, slamming the doors,The hotel was excellent , but that ruing the hole night, We do not sleep well.
Excellent 9.0
Cons: The buffet
Excellent 9.1
Pros: Close to T1, free shuttle, very good value.
Excellent 8.0
Pros: Good service and great to connecting figths. Near airport with free tranafer. Clean and nice installations
Cons: The vecinity its not good. A place is not good to walk around
Excellent 10.0
Pros: nice people and good breakfast
Good 7.4
Pros: clean. helpful staff
Cons: While it is across the street from the airport, you need to take a cab to get there.
Okay 4.3
Pros: Convenience to airport, free shuttle.
Cons: Itchy sheets, hair (not mine) on pillows.
Excellent 8.6
Pros: Great location with easy access to airport. The food at the hotel was surprisingly good at a reasonable price. Rooms were clean and bedding more comforatble than most.
Cons: Unable to print boarding passes because printer not functioning. Our room was without a window and stuffy.
We Hotel Aeropuerto - Mexico City
Rated #4
8.5
Excellent 8.5
Based on 4,549 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.2
Facilities
9.0
Location
9.2
Overall
8.0
Overall 8.5 Excellent
Based on 2,813 reviews
Cleanliness
8.9
Comfort
8.2
Facilities
9.0
Location
9.2
Overall
8.0
Cleanliness
8.7
Comfort
8.1
Location
9.0
Services
8.6
Staff
9.0
Cleanliness
9.1
Comfort
8.0
Location
9.1
Services
8.7
Staff
8.9
Cleanliness
9.0
Comfort
8.3
Location
9.3
Services
8.8
Staff
9.2
Cleanliness
8.9
Comfort
8.2
Facilities
9.0
Location
9.2
Overall
8.0
Cleanliness
8.9
Comfort
8.0
Location
9.2
Services
8.5
Staff
8.8

Excellent 10.0
Pros: I liked how it was small and compact and clean, noise free and super comfortable for one person and good price for a night
Cons: it’s hidden location in the airport, it took me a while to find it 😅
Excellent 9.0
Pros: Airport, location, cleanliness
Cons: the mattress of the bed
Excellent 10.0
Pros: Everything
Cons: No food inside the capsule
Excellent 8.0
Cons: It was difficult to locate. The mattress is getting thin in the middle. Need changing or getting thicker ones that would last longer.
Excellent 10.0
Pros: The sleep capsules are a great option for a long layover. For less than $40 you get a place to store your luggage, access to clean showers and a private place to sleep. The pods are clean & comfortable and have enough outlets to charge multiple devices. The staff is also very friendly. I have stayed here twice now and plan to continue using the capsule when I travel back and forth between the US and South America.
Cons: The door leading out of the pod area can be a little tricky and it took me several tries the first time I stayed here.
Izzzleep Aeropuerto Terminal 1 - Mexico City
Rated #5
8.5
Excellent 8.5
Based on 2,813 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.3
Facilities
5.5
Location
8.6
Overall
5.5
Overall 8.4 Excellent
Based on 1,333 reviews
Cleanliness
8.7
Comfort
8.3
Facilities
5.5
Location
8.6
Overall
5.5
Cleanliness
5.0
Comfort
2.0
Facilities
4.0
Location
4.0
Overall
2.0
Cleanliness
8.3
Comfort
7.7
Location
7.7
Services
7.6
Staff
8.4
Cleanliness
8.3
Comfort
7.7
Location
8.2
Services
7.7
Staff
8.8
Cleanliness
8.3
Comfort
7.9
Location
8.3
Services
7.9
Staff
8.9
Cleanliness
9.0
Comfort
8.6
Facilities
7.0
Location
8.8
Overall
9.0
Cleanliness
8.7
Comfort
8.2
Location
8.4
Services
8.3
Staff
8.8

Okay 5.0
Pros: This place has so much potential. Cute and unique, I really like the character of the place, but some pretty major things need to be addressed.
Cons: This place could be great off some problems are addressed: no sign for the hostel, really strong smell from plug in air freshener (ask ahead of time to have it unplugged), junk everywhere, but otherwise clean. My room did not have a window, only a sliding glass door that had no screen so I could not open without letting mosquitos in. The toilet was unflushed in my bathroom when I arrived :-/. The ceiling has transparent window blocks, so when a family with kids turned on the light and starting making noise at 5am in the space above mine, my room was flooded with light and sound. All things that could be fixed with some attention and creativity.
Good 7.0
Pros: Location, close to the airport
Cons: Quite loud, not guests but the music from the street
Excellent 9.0
Pros: The staff is really nice and the hostel itself is so beautiful with a lot of plants and lights.
Poor 1.0
Cons: Dangerous neighborhood, couldn’t find the hostel at the address provided, staff refused a refund after we gave up and returned to the airport.
Excellent 8.0
Pros: Good choice if you arrive by plane at night or came to cdmx to next day morning. The staff was nice, the room clean and the bed very comfortable. Decent wifi and nice shared areas. Walk distance to the airport (but at night better get uber)
Cons: The area feels not a good place to walk at night. The taxi offered is expensive if you're a solo traveler, uber is much cheaper.
Excellent 10.0
Pros: Excellent budget option only a walking distance from Terminal 1. Sweet staff and nice vibes.
Excellent 9.2
Pros: Excellent attention from our receptionist/host, she was very friendly and nice to wait for our arrival late in the night. The place is like a big house, the reception and kitchen/dining area are together and our room was upstairs. Little but pretty and comfortable (we only stayed one night). We were lucky that apparently that night there were no other guests next to us, so it was all quiet. Toilet and shower were clean; breakfast was simple but great (eggs cooked by the host, cereals, fruit, etc.). Really great place for an overnight stay before going to the airport.
Good 7.7
Pros: The staff were really helpful with giving good recommendations for food & places to visit & for arranging travel to airport.
Excellent 8.0
Pros: Very friendly and helpful staff. They are very good for setting up a taxi to the airport, even very early in the morning. The option to cook your own breakfast with the available food is nice. The location is very close to the airport, about a ten minute walk, or a two minute taxi ride. I found staying there very affordable, comfortable, and perfect for stopping through while on a layover between flights.
Cons: Suggestion from taxi drivers that this neighborhood is "very dangerous." I didn't actually witness anything to suggest that, but the reputation had me on my toes.
Hostel Mexico DF Airport - Mexico City
Rated #6
8.4
Excellent 8.4
Based on 1,333 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.5
Facilities
8.4
Location
8.7
Overall
8.6
Overall 8.3 Excellent
Based on 2,509 reviews
Cleanliness
8.7
Comfort
8.5
Facilities
8.4
Location
8.7
Overall
8.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
6.0
Overall
10.0
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
10.0
Overall
9.0
Cleanliness
8.8
Comfort
8.6
Location
8.9
Services
8.4
Staff
8.8
Cleanliness
9.0
Comfort
8.5
Facilities
8.5
Location
9.5
Overall
9.0
Cleanliness
8.8
Comfort
8.6
Facilities
9.0
Location
9.1
Overall
9.0
Cleanliness
8.7
Comfort
8.5
Location
8.7
Services
8.2
Staff
8.5
Cleanliness
8.7
Comfort
8.6
Facilities
10.0
Location
8.8
Overall
10.0
Cleanliness
8.6
Comfort
8.5
Facilities
7.2
Location
8.7
Overall
7.4
Cleanliness
8.4
Comfort
8.3
Location
8.7
Services
8.0
Staff
8.4

Excellent 9.0
Pros: It was close to the airport, a shuttle ride away. Very comfortable bed and nice soft wonderful feeling sheets. It was perfect for our overnight stay! Restaurant was good too.
Cons: We liked everything,
Good 7.0
Pros: The clean surroundings and efficient service was a plus as was the food. That’s a big bonus when the property is chosen for its location. Bed was excellent. Room overall a bit bleak. Needs a sprucing up. All in all a good choice. Best feature: shuttle service.
Cons: There’s no cheer in the room. Not just Spartan, but mildly depressing. Carpet needs replacement. Bathroom sink seemed to have a leak. Lighting was dramatic as in cheap horror film. ( I have bad vision.). Let this criticism be constructive. Business travelers may or even notice the shortcomings I did.
Poor 1.0
Pros: Location
Cons: They actually asked me to close my curtains to the balcony, because I suppose some one did not like the view. So instead of telling them to close their curtains and keep their eyes to themselves, they insult me. Not a place I would recommend to anyone staying and never stay at a Fiesta, again.. I am just going to say I felt discriminated against..
Poor 1.0
Cons: Found roaches in the room and the floor was not clean as expected
Good 6.0
Pros: The price it’s ok facilities great
Cons: Fridge at the room and hot water to make coffee so important
Excellent 9.0
Pros: Close to airport
Cons: It did not have a microwave or refrigerator
Poor 1.0
Pros: None
Cons: Paid for suite and was told not available and given regular room and was charged suite price. No price adjustment
Excellent 9.2
hy we arrived by just walking over the bridge from airport, Lookdown in CDMX but just arroung we found supermarket, Tacos and Sim Cards and with taxi just 5 minutes to the center! To cold for use the pool !
Excellent 9.0
Pros: I like the fact that it was very close to the airport and restaurants
Cons: Everything was great! The only thing I would add is a coffee maker
Excellent 9.0
Pros: Very bright reception area,staff were very friendly and helpful. Room and common areas were clean. Food was very good in the restaurant. Would definitely stay again. Shuttle service worked very well once we figured out where to find it.
Cons: All good
Poor 1.0
Pros: Location
Cons: I left money in my bag while I went to the bar, the money was stolen.
Good 7.0
Pros: It was clean, good size rooms, the hotel Looks in good condition
Cons: It just took them a long time to get my room. I understand that I made the reservation as I was walking in but, It still took me 30 minutes to get my room and when you are there for 4.5 hours only, I felt like I wasted 20% of my sleep there at the counter
Excellent 10.0
Hotel very convenient for those arriving from Italy as the shuttle arrives in 3 minutes at the hotel. You will have the opportunity to rest without having to move to the chaotic Mexican metropolis. The structure is a little dated, but right now there are some major renovations of the hotel itself. In fact, two wings of the complex are closed due to the renovation of the rooms. The staff takes the soul to make you feel good. The price is equivalent to what you find. Seen obviously better, but this hotel will not disappoint you.
Excellent 10.0
Pros: Clean, quiet, free shuttle to and from the airport. Beautiful grounds, safe, quite a few English-speaking staff.
Excellent 9.7
Pros: Clean rooms, comfortable bed with two types of pillow (I like softer) and nice sheets. Coffee and tea available in the early morning. Good quality amenities. An employee was waiting at Gate 4 of the airport with names of reservation to make sure they got on the shuttle. The staff was friendly as was the chofer. Two bottles of water were in the room as a courtesy.
Cons: There were a few spots that had a bit of wear and tear in the hallways.
Excellent 10.0
The staff at the front work area was inviting and professional. we went through a lot of time at the restaurant and found the food to be scrumptious with the exemption of a few beef steaks that were though. the servers were exceptionally mindful and had tolerance with us since we went through a lot of time talking with the family. We took advantage of the nice gardens and swimming pool to unwind. The rooms are pleasant and quiet. we did not hear any noise from the planes, only now and after that fire crackers from a church that's close to the hotel. I would not hesitate to stay once more at the Fiesta Hotel Aeropuerto Hotel when I go back to Mexico.
Excellent 10.0
Pros: Clean has good water pressure
Excellent 10.0
Pros: The first thing that my husband notice was Ricardo, our waiter. He was going from table to table making sure everybody had everything and giving more of him that what was asked of him. The food was good, which to be honest I wasn’t expecting at a hotel. The room was clean and comfortable.
Cons: The only thing I didn’t like was that the coffee cups that they have in the hall for the morning “to go coffee” they don’t have a sleeve so the cup fell super hot and they didn’t have Splenda only stevia nor little stir sticks or a lid.
Excellent 10.0
Pros: Very close to the airport.
Cons: Got a very good night's sleep.
Excellent 10.0
Pros: We booked an Executive Double room online in the middle of the night just a few minutes prior to arriving. Professional staff, comfy beds, rooms and premises are clean.
Excellent 8.0
Pros: Location
Cons: No
Good 7.0
Pros: Close to airport
Cons: Restaurant prices too high
Excellent 10.0
Pros: Everything was a wonderful, the room, restaurantes, staff, great people
Cons: Nothing, everything was good !!!
Excellent 9.0
Cons: No, it was fine.
Excellent 10.0
Pros: Close to airport
Cons: No water heater for pool
Good 6.0
Pros: Close to airport
Cons: Needs better elevators Needs exhaust fans in bathroom Pool area needs to accommodate children under 4 feet Bathroom smelled like there was an open drain!
Excellent 8.0
Pros: Close to the airport, clean and nice room, free shuttle
Cons: A little noisy and slanted
Good 7.0
Pros: The lobby looked nice. The courtyards were nice too!
Cons: There was a mistake at check in.
Excellent 9.7
Pros: Very close to the airport, free shuttle and very good food in the restaurant!
Good 6.2
Pros: Huge buffet for dinner and breakfast. Loved that there was a restaurant and bar, as well as 24hr room service available. Great location to the airport - we walked!
Cons: Room was slanted - the whole room and floor we were on for that matter was slanted - gave us vertigo!
Mediocre 2.0
Cons: RESERVATION WAS CONFIRMED ON THE WEB I GOT TO THE HOTEL AND RESERVATION WAS NOT THERE HAD TO PAY WALK IN PRICE
Excellent 8.8
Pros: Breakfast was included in the rate. Great breakfast and very friendly staff. They made our stay pleasant. Transportation to airport was very satisfactory. I would go back again.
Cons: The bathrooms could be more modern but satisfactory
Excellent 10.0
Pros: Fast and convienent.
Good 7.1
Pros: Clean and comfy rooms
Cons: Seemed to have poor customer services skills at the restaurant area.
Excellent 10.0
Pros: clean hotel , friendly staff
Cons: no refrigerator
Fiesta Inn Aeropuerto Ciudad de Mexico - Mexico City
Rated #7
8.3
Excellent 8.3
Based on 2,509 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.5
Facilities
7.3
Location
8.8
Overall
7.6
Overall 8.3 Excellent
Based on 1,885 reviews
Cleanliness
8.8
Comfort
8.5
Facilities
7.3
Location
8.8
Overall
7.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.9
Comfort
8.6
Location
8.9
Services
8.5
Staff
8.7
Cleanliness
8.7
Comfort
8.5
Location
8.8
Services
8.3
Staff
8.6
Cleanliness
8.6
Comfort
8.5
Location
8.7
Services
8.2
Staff
8.2
Cleanliness
8.7
Comfort
8.5
Facilities
2.0
Location
8.7
Overall
6.5
Cleanliness
8.5
Comfort
8.4
Location
8.7
Services
8.2
Staff
8.3

Excellent 8.0
Pros: Great location in relation to the airport. The staff is ALWAYS great at this hotel and you can't beat the quality of this hotel in relation to the price. Shuttle is very helpful and convenient.
Cons: WIFI can be a bit tricky. Not the best location for walking around and TV does not have a great selection of channels.
Excellent 9.0
Pros: The breakfast was really good! Loved the chilaquiles. My room was clean and a decent size, it was bigger than what I was expecting for a big city. Security and the convenience of the airport shuttle were great.
Cons: The walls are thin. I heard the other room's alarm, even the vibration of the phone (and they took forever to turn it off). I am a light sleeper so yeah clean, comfortable, and all but you can't definitely hear the hall and other room's noise clearly.
Excellent 9.0
Pros: Shuttle to airport, 5 min ride. Overall very friendly staff.
Excellent 10.0
Pros: Perfect for one night between two planes Very clean I recommend
Okay 5.6
Price is good but basic facilities like even a Coffee kettle is missing from the room. Even Water is not for free, so be prepared to pay for everything. Breakfast is just minimal...
Excellent 10.0
Pros: Very close and convenient from the airport. Shutttle service, excellent.
Cons: Long waiting for shuttle at the airport
Excellent 10.0
Pros: All the staff by the pick up shuttle to the check in and the breakfast service was excellent, great customer service. The room was good
Cons: The bed was a little hard
Excellent 9.6
This modern hotel is about 30 minutes away from terminal 1 on foot - or you may take the complimentary shuttle that runs hourly around the clock. After missing the last flight of the day, I was pleasantly surprised by the design of the property and the efficiency of all staff members. Rooms are spacious and comfortable. I liked the comfortable bed and the shower with a good range of temperatures. I appreciated the complimentary bottled water. I did not have a chance to try the complimentary breakfast due to the early departure time of my new flight. I would certainly consider this hotel again in case of any future flight irregularities. Thank you very much!
Good 7.6
As promised,, close to airport. Also close to the F1 race track. A good hotel including airport and fair priced hotel to track taxi service. Good value for your dollar on race days. There is a parking lot under the Hotel so driving in is possible. if you have the courage. Up front price may seem a bit high but it is an F1 race weekend and if you are willing it is possible to walk to and from the track, or even the airport.. Wish they had a dining room but glad the breakfast kitchen is there to start your day and that there are several restaurants within a short walking distance to suit most tastes. Perhaps they could organize a shuttle from the hotel to the track for next years race weekend.. I hope that this response to your request for and opinion will lead to better service for you and for me.
Mediocre 2.0
Pros: Nothing
Cons: I made a reservation for this hotel because it is near the airport. I showed up late after a long day of traveling. After waiting for a very long time, the receptionist showed up and told me that there had been a problem and that they did not have a room for me. I found out the next day that I had been charged for the room. No amount of calling the hotel would fix the problem.
City Express Ciudad de Mexico Aeropuerto - Mexico City
Rated #8
8.3
Excellent 8.3
Based on 1,885 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.2
Facilities
6.4
Location
8.4
Overall
8.0
Overall 8.2 Excellent
Based on 1,738 reviews
Cleanliness
8.5
Comfort
8.2
Facilities
6.4
Location
8.4
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.5
Comfort
8.4
Location
8.4
Services
8.1
Staff
8.7
Cleanliness
7.2
Comfort
7.2
Facilities
6.4
Location
6.8
Overall
7.6
Cleanliness
8.4
Comfort
8.2
Location
8.4
Services
8.2
Staff
8.8
Cleanliness
8.5
Comfort
8.3
Location
8.1
Services
8.2
Staff
8.5
Cleanliness
8.6
Comfort
8.2
Facilities
5.3
Location
8.4
Overall
7.5
Cleanliness
8.4
Comfort
8.0
Location
8.3
Services
8.0
Staff
8.7

Excellent 8.0
Pros: Everything is okay
Cons: Bathroom towels to old or damaged
Excellent 9.0
Pros: Good location close to the airport Affordable rates
Cons: N/a
Mediocre 2.0
Pros: Was informed this is a v high crime area in Mexico and leaving the hotel at night is not advised. So we did not stay there. I lost my money as I could not cancel. Safety for travelers needs to added to your questionnaire.and survey.
Cons: See above
Good 6.0
Pros: Location
Cons: Next room noise abatement
Okay 4.8
Pros: The food was suprisingly better than I thought. I ordered pollo con mole and it was a chicken breast with mole. Very healthy I would say. I also had a side of their spicy potatoes. Also mildly spicy and very well prepared.
Cons: There was nothing accompanying my main dish. At most some rice would have been nice maybe some beans. The price to value was not justified. I would recommend this place if you are stranded at the airport, but not as destination place to stay.
Hotel MX aeropuerto - Mexico City
Rated #9
8.2
Excellent 8.2
Based on 1,738 reviews
Details
Reviews

Cleanliness
8.3
Comfort
8.2
Facilities
7.7
Food
8.2
Location
9.3
Overall 8.0 Excellent
Based on 9,255 reviews
Cleanliness
8.3
Comfort
8.2
Facilities
7.7
Food
8.2
Location
9.3
Cleanliness
5.0
Comfort
5.0
Facilities
4.0
Location
9.0
Overall
6.0
Cleanliness
8.2
Comfort
7.7
Facilities
7.5
Location
9.7
Overall
7.7
Cleanliness
8.3
Comfort
8.3
Location
9.3
Services
7.9
Staff
8.4
Cleanliness
8.3
Comfort
8.3
Facilities
8.0
Location
8.6
Overall
8.0
Cleanliness
8.1
Comfort
8.0
Facilities
7.7
Food
6.5
Location
9.2
Cleanliness
8.3
Comfort
8.2
Location
9.3
Services
7.8
Staff
8.2
Cleanliness
8.3
Comfort
8.2
Facilities
5.0
Location
9.2
Overall
6.0
Cleanliness
8.2
Comfort
8.1
Facilities
8.1
Food
10.0
Location
9.2
Cleanliness
8.0
Comfort
7.9
Location
9.1
Services
7.5
Staff
8.0

Excellent 8.0
Pros: The location (attached to the airport) is really convenient for my business travels in Mexico City. Bed was comfortable and room service was very good.
Cons: The hotel is a little bit worn and maybe not as clean as it could be but it must be difficult with the volume of traffic they have.
Excellent 10.0
Pros: The facilities were fantastic. And we loved the soap. With the exception of this hotel, none of the others had decent soap and it stunk. This hotel had lovely soap.
Cons: A lower cost, given the local comparable hotels.
Excellent 10.0
Pros: It’s really beautiful and very very close to airport. Just 3 min walk into hotel from Airo bridge. I strongly recommend this to anyone.
Cons: Possibly restaurant rates are higher than inside the airport because it’s walkable to fetch food into your room. Otherwise good food.
Okay 5.0
Pros: Nothing much
Cons: Location was fair from International Check-In and the pool was closed. I chose this hotel vs Hilton or Marriot due to a pool and it was closed. :(
Good 7.0
Cons: bed and pillow really unconfortable, the room felt humid.
Excellent 10.0
Pros: clean and update. Professional Staff.
Mediocre 2.4
If you do not speak Spanish skip this hotel, the staff DO NOT understand English.The TV only has Spanish shows and god forbid you put on headphones someone will barge in to your room to make sure you are “safe” since housekeeping can’t read the do not disturb signs outside your room…. If I could give a rating below 0 that would much better describe this place.
Okay 5.0
Pros: Very old and not kept up to a level they claim to have, location is all they have going good for them
Cons: Dirty carpet, uneven surfaces, lack of maintenance, understaffed
Poor 1.0
Pros: The only friendly staff was housekeeping.
Cons: We have stayed here many times. However, this will be the last one.  He was extremely rude to our guests who went to visit us to the hotel. Hotel employee was belligerent, impolite towards me and my family. Unacceptable behavior.
Excellent 8.0
Pros: Rooms were fairly quiet for being connected to the airport. Beds were comfy.
Cons: Had to wait in the lobby about a half hour to check in late at night. There were a rush of travelers all at the same time.
Excellent 8.0
Pros: Staff
Cons: Cleanliness
Excellent 9.2
I stayed there two nights for stop over flights. I had nice rooms and a nice breakfast the day I had a later flight. Recommended.
Good 6.2
Pros: Breakfast was OK, staff at restaurant is friendly and they follow the protocol. Location is important.
Cons: Room was old and out dated, needs remodeling, smells like humidity, beds were old, low and sunken, TV was really old with poor signal and it was hard to control water temp.
Excellent 10.0
Pros: Good room. Clean. Convenient to airport. Transport to other terminal. Helpful staff.
Cons: No
Good 6.8
Pros: Accessible, and easy to get around!
Cons: It does not feel like a 4 star hotel.
Okay 5.0
Pros: Its location: conveniently located and connected to the airport terminal.
Cons: The facilities are rundown and urgently need refurbishing. The room carpet looks old and dirty. The marble floor hallways are cracked in some areas, the ceilings and walls show badly done paint jobs. Not what I would expect from a Camino Real Hotel
Okay 4.2
Pros: Close to airport
Cons: Food was burnt. Everything was old and falling apart. Valet Parking was the worst EVER. Lost my ticket and had to go through hell to get car back, they made me miss my flight, worst service ever.
Poor 1.0
Pros: location
Cons: weak/poor English. We could not find our room because it was in a different tower/building, due to no maps and the poor English we wasted 30 minutes wandering around dragging suitcases up and down elevators, very frustrating. The room was old.
Excellent 10.0
Pros: Convenient locations
Cons: Nothing
Excellent 9.0
Pros: The location is very convenient and the place is very clean.
Excellent 10.0
We booked this, because our flight arrived very late at night and it was the closest hotel to the airport. We had a good night's sleep, in a good bed and with thick curtains that made it easy to sleep. The reception was helpful and the tap water was drinkable! I was more surprised than I told you, but I did not suffer any ill effects. The breakfast was good, the only disadvantage was the price. I would use it again under the same circumstances, if we had arrived earlier, we could have done it in the center, for cheaper accommodation.
Excellent 10.0
It is a nice hotel. With an amazing pool, which you can not use, as it was late and dark at 6pm, and not facing the pool. Modern, spacious and comfortable. The rooms are fine, without shrillness. The service is 'there', they give the right thing, they need to know more about customer service. There is WiFi in the lobby and also the rooms, and it works well. Silent, he sleeps very well. It is very far from the center, in an area that is not at all cute, or commercial. In a while, there will be a mall in front of you and the area will surely be more attractive. The restaurant is medium. The attention too. The food is acceptable, and the price very accommodated.
Excellent 10.0
Pros: Just a sky bridge away from terminal 1
Mediocre 3.7
Cons: It's an old hotel and too expensive.
Good 7.0
Pros: Location is great as you can walk directly across to Terminal 1 of the airport.
Cons: It was a very slow check-in process; not even counting the line-up!
Good 6.0
Cons: when we got to the hotel there was a line of about 30 people doing the check in the line was terrible and it was about 12 am in the night
Okay 4.8
Pros: Breakfast was good but expensive
Cons: We waited over 30 minutes for the shuttle bus to pick us up at the airport. When we arrived, we waited over an hour to check in because the line was so long and there were only three employees checking people in. We had already made the reservation and pre-paid, but still waited in line when there were others that either had not made reservations or had not paid. When we finally got our room key, the employee didn’t inform us that our room was in another tower, so we spent 15 minutes just looking for our room. There were no signs either indicating that our particular room number (and other) were in another tower.
Excellent 9.0
Pros: Convenience. Walk from the airport in 1 minute.
Cons: Room was a little dark.
Excellent 10.0
Pros: everything, location, food was great
Cons: The only thing I didn't like is that when i did the reservation.. it clearly said breakfast included. They told me no and I've had to pay for it...that's the only thing I didn't like
Excellent 8.0
Pros: Our flight was canceled, so it was very last minute. We spoke with the front desk and they let us check in early so we could truly rest and relax before a another big day of travel.
Cons: Had a real hard time finding where the workout and pool area was. Was not labeled well. Could not find that info in the room either. We
Excellent 8.0
Pros: Location five minute walk to check in
Cons: A little outdated but nice enough
Excellent 9.0
Pros: Good service from the staff, in particular when a person in mine room got sick with high fever & right away (5 am) sennt us a urgent care doctor an excellent one...stayed a 2 ngth they made easy, & saved us in the.rate by rebooting online
Cons: The bathroom can use minor. Maintenance
Poor 1.0
Pros: Location and staff is helpful
Cons: I did my reservation dor a double room with 2 beds they gave me a little room with 1 bed not at all what I did reserved I will not use this website never again to make a room reservations
Okay 5.1
Pros: Location, location, location & the great customer service
Cons: Rooms extra small with stained carpet, damaged walls on hallways. Facilities need a TLC badly
Excellent 10.0
From the receptionist to the shuttle driver. GREAT! It was 20-25 min from the airport (due to traffic) and as we had a 7am flight it meant getting the 5am shuttle. The hotel itself, the accommodation and facilities were top class in every aspect and detail. It was a huge help that the shuttle driver and the receptionist spoke English. I am glad we listened to their advice re leaving early as the 6am shuttle would not have got us there on time. I only wish we could have had more time to enjoy the luxury of the room and all the services offered. We did manage to squeeze in a 24-hour room service breakfast! Spotless! Would definitely recommend Nothing more I could ask for just continue giving the guest the great service that you provide.
Good 7.4
Pros: Literally 25 yards from the airport. Incredibly convenient if you have a morning flight. Friendly staff. No comment on the amenities, as we arrived late, went straight to bed, and woke up for our early flight.
Cons: The air conditioning thermostat in our room was not functioning correctly. We had to chose between AC on full blast (way too cold to sleep) or AC off (way too hot/humid to sleep)z. Plus the beds were old and had springs poking us. It made for a really crappy night’s sleep.
Good 7.7
Cons: Extremely slow check in, like 10 minutes
Good 7.0
Pros: Location was excellent!
Cons: The room was cold and did not have central heating. I had to ask for a portable heater.
Excellent 9.4
Pros: Walk over the bridge at gate 4 and you are there. Has a shuttle to terminal 1
Cons: Too cold. Couldn't get the room warmer
Excellent 8.8
Pros: A very helpful staff
Excellent 9.7
Overall it was very good. The only thing is that I had to change rooms because the air conditioner wasn't working and it was late at night. But I have to say that they got the other room fast for me.
Good 7.7
Cons: Beds are too small for a couple
Excellent 8.8
Pros: Having stayed in this hotel a number of times before (mostly because of its convenient location) by and large the hotel exceeded my expectations. It has been recently renovated, and the result is very good. My room was impeccable and in excellent condition, the beds very comfortable and the bathroom amenities well above average.
Cons: The only thing I don't like is the lack of free Wi-Fi and the price of food in the La Huerta Cafe.
Excellent 8.2
Pros: Well located for an airport overnight. Helpful, friendly staff.
Cons: The room had a slight smell of mildew and the windows do not open. We turned off our A/C unit which seemed to help. It's the kind of place where drivers and bellhops are eager to take your bags from you and carry them short distances for you. I didn't have any cash on me and there were three times just on our arrival and check-in where I felt I should have tipped someone.
Good 6.0
Pros: Convenient location with shuttle to and from airport. There is a pedestrian bridge to terminal 1.
Cons: Everthing but the location. Old, run down. Needs new furnishings. And in true Camino Real fashion there are randon holes cut in the walls an patched terribly. The carpets are old.
Excellent 8.2
Pros: It is physically connected to the airport (Terminal 1) by a short walkway which makes it very convenient for an otherwise chaotic Mexico City airport
Cons: No coffee maker in the room which would have been a small addition. Also, not related to the hotel but rather the airport: this hotel is only connected to Terminal 1 but all Aeromexico/Delta flights operate out of Terminal 2 which is something like 3 miles away. There is an "AirTrain" connecting the terminals but it was not functioning. This forced me to take what is, basically, a public bus between the terminals which would be fine with the exception that they, literally, charge you MX $14 pesos to take you there and I did not have them in local currency. BIG HASSLE and completely unjustified. Shame on the airport administrators!!!!
Excellent 10.0
Pros: A great location if you have an early departure!
Cons: Location!
Good 6.2
Pros: Not as expensive as the other 2 hotels directly connected to the airport, easy access, quick check-in.
Cons: The hotel itself looks and feels dated, however this is absolutely secondary
Excellent 9.4
Pros: Price was spot on. Breakfast for every budget. Great staff very friendly. I would stay here again.
Good 6.5
Pros: Beds were comfortable, shower hot, doormen and luggage guys very nice. Location very convenient to airport.
Cons: Very disappointed daughter when found out pool was closed for maintenance....also ridiculous that a "nice" hotel charges extra for internet and refrigerator is locked up tight unless you call for a key. (When i mentioned the pool to the desk staff at least they gave us "free" internet access. ) The hotel restaurants were crazy expensive- a $20 personal pizza? Not even a continental breakfast nor coffee included with room. I thought the name Camino Real guaranteed a certain quality or luxury, but not so impressed.
Excellent 8.5
Pros: The location is the main reason we always return to the Camino Real. It is at the airport, so there is no need for taxis nor any worry about traffic.
Mediocre 3.1
Pros: Only Closed to Airport
Cons: Horrible Service, Very unfriendly Staff, very poor trained Personnel, very poor value for money charged !!! Definitely not recommended for any stay if there are other options!!!
Camino Real Aeropuerto Mexico - Mexico City
Rated #10
8.0
Excellent 8.0
Based on 9,255 reviews
Details
Reviews

Cleanliness
9.2
Comfort
8.3
Location
8.6
Services
8.6
Staff
9.2
Overall 8.9 Excellent
Based on 9 reviews
Cleanliness
9.2
Comfort
8.3
Location
8.6
Services
8.6
Staff
9.2
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0
Cleanliness
9.1
Comfort
8.1
Location
8.4
Services
8.4
Staff
9.1
Cleanliness
8.1
Comfort
6.3
Location
7.5
Services
6.9
Staff
8.1

Excellent 10.0
Pros: Marcos picked up from airport and will drop me as well. He helped me about everything I needed. Ordering food, printing documents.. Lovely conversations. Clean and comfortable space. Perfect for those transiting CDMX.
Guest Green - Adults Only - Mexico City
Rated #11
8.9
Excellent 8.9
Based on 9 reviews
Details
Reviews

Cleanliness
8.3
Comfort
8.3
Facilities
6.9
Location
9.4
Overall
7.0
Overall 7.9 Good
Based on 2,285 reviews
Cleanliness
8.3
Comfort
8.3
Facilities
6.9
Location
9.4
Overall
7.0
Cleanliness
10.0
Comfort
9.3
Facilities
7.3
Location
10.0
Overall
7.3
Cleanliness
8.3
Comfort
8.3
Location
9.4
Services
8.0
Staff
8.4
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
7.0
Comfort
7.5
Facilities
7.2
Location
9.0
Overall
7.1
Cleanliness
8.2
Comfort
8.1
Location
9.3
Overall
9.0
Services
7.7
Cleanliness
8.6
Comfort
8.5
Facilities
4.0
Location
9.3
Overall
6.0
Cleanliness
8.3
Comfort
8.4
Facilities
6.5
Location
9.3
Overall
6.3
Cleanliness
8.1
Comfort
8.1
Location
9.3
Services
7.6
Staff
7.9

Excellent 9.0
Pros: Location
Cons: After three attempts to try to get help communicating with Aeromexico to get help for myself (disabled) and my elderly aunt to the plane I had to call the hotel manager up to my room and ask him to handle it because the staff was Unwilling to help. 4 stars help should not have to be begged for.
Excellent 9.0
Pros: It’s very comfortable, clean and at the airport so really good location.
Cons: It is a little bit expensive.
Good 6.0
Pros: Nothing can beat the location od this place. If you have a long layover, connection or get stuck at the airport, only few steps away from the arrival hall is a place to stay.
Cons: Hotel does not reply to calls and emails, including the ones about next reservation. I stayed here 2 times within one week and last stay was a nightmare. I checked in at 7 AM after long flight and was assured that my check out time is 2 PM. First unkown person knocked and came to my room and 9 AM, waking me up. Another did the same at 11 AM and at 1 PM I was called by reception and asked when I will check out! Thanks to the customer care manager lady, who offered me a complimentary breakfast and apologized.
Excellent 9.0
Pros: Location. Excellent option for a connecting flight
Cons: None
Excellent 10.0
Pros: The staff where professional and very nice. The room was very clean, the food was like from my own kitchen (delicious) location location definitely coming back
Excellent 10.0
Pros: I am a fan of NH Collection, always on point, clean with an amazingly kind staff.
Cons: Only a minor thing, toiletry was incomplete, no body lotion or shower cap, which is always available.
Excellent 9.0
Pros: Location
Excellent 9.2
Nice spacious room and delicious breakfast
Excellent 10.0
The location and facilities are very good, if you are planning to stay around the airport area.
Okay 5.2
The room was smelly and not clean. The first room that the staff gave to me hadn’t been cleaned and then I asked them to change a room. The second room looked neat but was still not clean enough!
Excellent 9.0
Pros: Location
Cons: Poor internet conexion
Okay 5.4
Pros: Better food, better beds
Excellent 10.0
Pros: .
Cons: .
Excellent 9.4
Pros: Breakfast was really complete and location is inside of the airport.
Cons: the host room wasnt that clean.
Good 7.1
Cons: The showers, that didn't have hot water!
Excellent 9.0
Pros: It is new and the rooms are big and comfortable.
Mediocre 3.0
Pros: Close to the airport.
Cons: Covert dirty and seemed it was not taken care of. Also, very dingy and darkly lit.
Okay 5.0
Pros: Location and Convinience
Cons: The room was small. No hand towels, no face towels. No cups for coffee. Checking in was extremely slow.
Good 6.2
Cons: The hotel is dated, has seen better days and needs complete revamp. Not worthy of its 5 star designation.
Good 6.0
Cons: The toilet was running all night
Poor 1.0
Pros: Didn't like anything about the hotel.
Cons: The price per night was ridiculous. There was nothing worth that was $--- a night. Plain hotel room with no refrigerator or coffee maker. Not worth the price. Then they wanted $16.50 per person to eat for each meal. The hotel was hard to find.
Excellent 10.0
Pros: In the Airport
Good 6.0
Pros: The location
Cons: The bathroom light did not worked and there was trash left in the sink.
Excellent 10.0
Pros: very quiet and clean and the bed was heavenly.
Cons: I found the food very much not to my liking. I ordered a Mexican plate - found it flavorless, dry - only had a few bites. then I ordered onion soup so I would have something in my tummy. beyond salty. inedible. no cheese on top. another waste of money
Good 6.0
Pros: Other than the shuttle issue, the hotel was good
Cons: Hotel falsely advertised, shuttle service. I booked on the basis of shuttle, however, when I called them right after booking about 6 hours before my expected arrival, I have told that they need a minimum of 24 hours notice to arrange shuttl
Excellent 9.0
Pros: Located within Terminal 2. Ample and clean rooms. Very luminous. Attentive staff.
Okay 4.0
Pros: Close to Terminal 2 of the airport, filled mini bar.
Cons: Shower could not hang on wall, very annoying to keep it in one of your hands all the time.
Excellent 9.0
Pros: Great staff great food great location.
Cons: There was a lot of noise coming from the restaurant plates being set on tables and people talking loud very early in the morning that woke me up and ruined my sleep.
Okay 4.0
Pros: I liked that it was in the airport.
Cons: I saw a lot of mold in the pool. My room smelled of mold as well. I totally regret staying at this hotel. I chose this hotel because it was listed at 5 star however I would rate it at 3 star at best.
Excellent 10.0
Pros: Location, Room size & bed
Excellent 10.0
Pros: Lovely hotel.. Enjoyed the decor, furnishing, amneties, a very comfortable bed, the in terminal convenience and the divine ambience! Wifi in all rooms, outside, poolside. For those traveling without tablets or laptops, there are 2 PC's provided free of use near the lobby area. The staff are very friendly and serviable. Going beyond the usual offerings. Example: ask for a wake up call, you get 2! One at the exact time you require and another 5 minutes later just to make sure you are awake! Very thoughtful! We were also congratulated for our 25th anniversary with complimentary offerings of lovely extras. They know how to treat you well here! Thank you for making our stay even more special! The buffet breakfast was very good, with popular hot breakfast dishes and tasty mexican dishes, an omelette station, a nice variety of fruit, deli meats & cheese, waffle maker, cold cereal selections, many different juices, regular coffee or esspresso, sparkling wine mimosas. Long breakfast hours which is convenient to early travelers or those that wish to sleep in. We stayed here on our way to vacation and on our way back. We will certainly choose to stay here again when transiting through Mexico City airport. In my opinion, this is the best hotel at MEX and we've tried them all!!
Good 6.2
Pros: Proximity to airport
Cons: Shower was not clean. There was presence of mold due on tile corners all around.
Good 6.5
Pros: Took me one minute and 45 seconds to walk from my room to the security line -- fit the bill perfectly for an early-morning flight.
Cons: The price gouging was annoying. My night was first listed at $100, but I had to wait a few days to be sure. It was then $170. For kicks, I looked again the day before . . . and it was up to $250. WRONG! It's comparable to the Camino Real at the other terminal, but way pricier. They have the right idea, but are ethically challenged . . . making them a necessary evil. I'd stay there again if I HAVE to because of schedule, but I'd work pretty hard to use one of the other airport hotels first.
Excellent 9.6
Pros: Everything was great. Very clean and in the airport terminal so we were close for our 6 a.m. flight
Cons: Not a good space for dining in the room. It was fine though, we just are on the bed.
Good 7.3
Pros: Close proximity.
Cons: If you have an early morning flight from terminal 1, remember there is no way to get to terminal 1 from the hotel prior to 5 am. The train from T2 to T1 does not start until 5 am. For a place to sleep overnight, it is overpriced. But they are all overpriced close to the airport. So much so, that when used only as an in-transit airport, I'll try other airports.
NH Collection Mexico City Airport T2 - Mexico City
Rated #12
7.9
Good 7.9
Based on 2,285 reviews
Details
Reviews

Cleanliness
8.1
Comfort
8.0
Facilities
6.8
Location
9.1
Overall
6.3
Overall 7.6 Good
Based on 1,154 reviews
Cleanliness
8.1
Comfort
8.0
Facilities
6.8
Location
9.1
Overall
6.3
Cleanliness
4.0
Comfort
6.0
Facilities
6.0
Location
8.0
Overall
5.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
7.6
Cleanliness
8.1
Comfort
8.1
Location
9.1
Services
7.6
Staff
8.5
Cleanliness
10.0
Comfort
9.0
Facilities
5.0
Location
10.0
Overall
6.0
Cleanliness
8.1
Comfort
8.0
Location
9.1
Overall
4.0
Services
7.3
Cleanliness
8.4
Comfort
7.9
Facilities
6.0
Location
8.8
Overall
6.0
Cleanliness
8.0
Comfort
8.0
Facilities
9.0
Location
9.0
Overall
7.3
Cleanliness
8.0
Comfort
7.7
Location
9.0
Services
7.3
Staff
8.1

Excellent 8.0
Pros: Not the easiest place to find despite it being an integral part of the airport. The general "H" signs can lead you on a merry tour of the airport.
Cons: Convenience, very friendly and helpful staff. Considering its local good value for money.
Okay 4.0
Pros: only location is good
Cons: rooms not clean, very heavy cook smell is coming from door.
Mediocre 2.0
Pros: Good but not early morning service on reception simply it will open at 6AM
Cons: Language problem gap of communication
Poor 1.0
Pros: It is in airport only that is only part I liked about this hotel.
Cons: I will not even rate it as 3 star hotel. Since it is in airport so it was convenient as I had connecting flight apart from its location I didn’t find anything compare to 3 star hotel in this hotel.
Okay 5.0
Pros: Everything…except….see below.
Cons: The room faced the street. Loud noises like distant fireworks every 20 minutes until 4:30 am. Started again at 7:30 am. Phoned front desk at 3:30 am….no answer. Get a room that overlooks the internal terminal.
Okay 4.0
Pros: Staff ,great service
Cons: Ok let me start by saying that the staff did an outstanding job and this is not about them,or at least all of them, we checked in pretty quickly and got lots of help with our suitcases,we were offered massages and other services, the two issues we encountered were, first, there's no sign outside the airport anywhere to find the hotel ,inside we had to ask the airport workers to find it,once we got to the room,which was very cleverly marked as" sanitized" I realized the room was never properly cleaned, paper from sanitary pads was still on the floor of the toilet ,coffee maker machines was dirty and still had a bag of used coffe on it, bottles of water in the floor( under the table) let me say that I am not one of those people who looks on every detail to complain and as a matter of fact we didn't even mentioned it to reception because we were exhausted from the trip and came just to spend the night before our flight. Our room was 226 and we stayed there on Sep 29 to Sep 30th 2021
Good 7.0
Pros: Good people
Cons: The bathroom
Excellent 8.0
Pros: Location and check in process was very simple.
Cons: Our plane got in at 12:30 am and we had to be back at our gate in the morning at 4:30, so we did not stay long. It was a nice hotel , but hard to pay $--- usd for 4 hours of sleep.
Okay 4.0
Old, dirty, windows are I fro t of walls, staff in reception is untrained and unkind. Practically zero COVID measures except for gel ataje entrance. They make you think rooms are sanitized but there was teash in the trzh can, the toilet was dirty as well as the shower.
Mediocre 2.0
This hotel is gross. Do yourself a favor and stay someplace else. When I was there they had a problem and the ac didn’t work in my room, very noisy hotel.
Excellent 10.0
Pros: Location and staff were both amazing
Good 7.2
It is very convinient if you have early mooning flight.
Excellent 10.0
Cons: It was located in other terminal... & THE WAKE-UP CALL WAS 15 MIN.S LATE.
Good 6.5
Pros: Great location and very friendly staff.
Cons: No Internet or tv for our entire stay. The power was going off continuously during our stay without any weather issues.
Excellent 8.0
Pros: Location
Cons: Towels
Excellent 8.0
Pros: Room was fine.
Cons: Restaurant was terrible.
Okay 4.0
Pros: I Only liked the location the hallway smells amazing and the shuttle was so helpful.
Cons: In my room the AC was leaking and the rug was so dirty.
Excellent 10.0
Pros: Registration was easy. The Hotel had all of my information from my reservation. No payment card was needed. Just my identification was needed and the room keys were handed.
Mediocre 3.0
Pros: it was fine
Cons: what i REALLY did not like is that i understood that i had prepaid but when i arrived at the hotel they told me that i had to pay for my room. this led to a VERY long checkin and now i have to go back and research whether i have had to pay twice.
Excellent 8.0
Cons: Bill was supposed to be posted on line, but wasn't. I asked for a receipt but didn't get a print out.
Good 7.0
Pros: close to airport and clean room
Cons: Stay away from restaurant. Way understaffed and bad attitude. Half of what they offered on menu they didn't have
Okay 5.4
Pros: Location, shuttle transportation, and staff
Cons: Room had a foul smell. Our friends had roaches in their bathroom. It felt like it was a really old building.
Excellent 10.0
Pros: The people are great!
Good 6.2
Cons: I didn't like that they would take my US dollars.. I stayed at the airport hotel for a long layover, but they wouldn't accept my dollars.. I mean Hilton is Worldwide, and in other hiltons in South America take dollars. So I had to go out and change my dollars to Mexican pesos All the while having my 2 toddlers waiting. And it was midnight. Anyways, take pesos if you're going to this hotel, because even room service only takes pesos.
Excellent 8.0
Pros: Location
Excellent 10.0
Pros: The gym
Excellent 9.7
Pros: I stayed one night because I had to take an early morning flight. No complaints at all, but I could not test the breakfast. The only thing which did not work was the power outlet at the desk to supply laptop etc, so I had to use another one which was okay. Cleaning was okay also in the bathroom. I booked it thru the internet, even I could have just stepping in, which may have been much more expensive. So I paid US $ 175 incl. taxes which was accetpable. Courtyard hat the same price, online booked.
Hilton Mexico City Airport - Mexico City
Rated #13
7.6
Good 7.6
Based on 1,154 reviews
Details
Reviews

Overall 0.0 Poor
Based on 0 reviews

Casa de Huespedes La Alcoba - Mexico City
Rated #14
0.0
Poor 0.0
Based on 0 reviews
Details
Reviews

Cleanliness
6.6
Comfort
6.3
Facilities
5.5
Food
6.5
Location
8.5
Overall 6.7 Good
Based on 1,823 reviews
Cleanliness
6.6
Comfort
6.3
Facilities
5.5
Food
6.5
Location
8.5
Cleanliness
6.0
Comfort
6.0
Facilities
2.0
Location
8.0
Overall
4.0
Cleanliness
10.0
Facilities
10.0
Food
6.5
Location
10.0
Overall
10.0
Cleanliness
6.6
Comfort
6.3
Location
8.5
Services
6.0
Staff
7.6
Cleanliness
4.0
Comfort
5.0
Facilities
5.0
Location
8.0
Overall
5.0
Cleanliness
6.7
Comfort
6.3
Location
8.5
Services
6.1
Staff
7.6
Cleanliness
6.1
Comfort
6.1
Location
8.6
Services
5.9
Staff
7.5
Cleanliness
6.9
Comfort
6.6
Location
8.6
Overall
9.0
Services
6.3
Cleanliness
6.7
Comfort
6.5
Location
8.7
Services
6.2
Staff
7.5

Excellent 9.0
Pros: Staff where helpful and good communication on messages i sent
Poor 1.0
Pros: In this rate you can find more better rooms and even they don’t have refund policy.
Cons: Poor management, high cost and no refund policy.
Excellent 10.0
Pros: Great location friendly helpful staff
Cons: Nothing
Excellent 8.0
Pros: Location and the good restaurant they have
Cons: Tv
Excellent 9.6
Good location and staff was very helpful
Okay 4.5
Pros: Close to airports Overnight to wait for flight only.!
Cons: R Room was not securable the windows to the hallway couldn't lock so you can virtually crawl in your window if you forgot your keys. But then so could anyone else! The neighborhood was also not very safe if you don't know how to carry yourself.
Hotel Puerto Mexico Aeropuerto - Mexico City
Rated #15
6.7
Good 6.7
Based on 1,823 reviews
Details
Reviews

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