The staff is amazing. Excellent breakfast included. Amazingly helpful front desk staff. GREAT FOOD, FRIENDLY STAFF, AND BEAUTIFUL PROPERTY. GIFT SHOP WAS NICE. Clean, updated, proximity to airport. Clean, beautiful decor. Safe accommodations. Shuttle service. Pleasant staff that went the extra mile. I would recommend and stay again! Clean and comfortable rooms. Nice pool area. Included breakfast a good quality and we ordered pasta for dinner the night before which was very tasty. Included shuttle to the airport is a huge bonus! The location and the property were great. Our rooms were very clean. Also, the breakfast was really good. Good airport hotel. Clean comfortable rooms. Pool and restaurant great. The place was calm and quiet. A wonderful place for a good night of sleep. The pool was clean and there's plenty of parking for each room. Restaurant staff wonderful! Room was comfortable. rooms, food, location. beautiful hotel. close to airport. clean. friendly staff. nice pool and pool bar. Lovely staff, very helpful.
dark hallways in second floor. The front desk concealed my credit card until next day. The room had a strong smell of recent painting. Is didn’t healthy. NEIGHBORHOOD WAS A LITTLE SKETCHY BUT SECURITY WAS NICE. NEED TO SPELL OUT IN THE ABOUT: shuttle only 8-8 PM. Main reason we booked was because there was a shuttle, and we couldn’t even use. Majority of Nicaragua flights are super late/early; so shuttle is useless. Please state that in the about section; or offer a paid shuttle. Thankfully, a kind staff member helped us get a very inexpensive taxi. One staff member tried to tell us it would be $20 USD to travel 4 KM to the airport. That was ridiculous. The bed was somewhat hard, and the sheets were a little too thin. Our stay at this hotel was a nightmare! The staff seemed to have a talent for unfriendliness, and horror struck when we discovered insects/worms crawling in our bed, forcing us to beg for a room change. To top it off, our windowless room felt like a claustrophobic dungeon, and the grime and dirt everywhere only added to the horror movie ambiance. Never again! The bed 'linens' are made of plastic, which we've never seen before, and were weird to sleep on. Our suite had a jacuzzi tub you can't use because it has a hole, so won't hold water. You can't walk anywhere out of the grounds, it is a very dirty and unsafe area. Location isn’t the nicest but it’s very useful for the airport. I had to pay extra for a fried eggs, that’s just ridiculous. I ask for a room with blowdryer and they just ignore me and gave me what ever. I wanted to wash the clothes its a service that they Do but really expensive for each pieces. Very noisy, air conditioning not working properly. Amenities were not what I expected. The internet connection was bad. My parents stayed above the main office and could not connect and I stayed in one of the very last rooms and the connection was almost non-existent. People up all night in car park drinking and noisy. Security did nothing. Not great for an airport hotel where people are trying to sleep between flights. Lobby staff could be a little bit more kind. There's no fridge on the room. Drinkable water was not available at the room, you had it to requested on the lobby and wait until they send it to the room and towels for the pool as well, so you gotta wait around 15 minutes until they bring it to your room. WiFi was not given until we asked on the lobby. Room didn’t have a balcony, minibar and the jacuzzi was dirty. Had a ground level room. Was woken up by other loud guests — cars parked right outside the room (think motel) - was better than a 50 dollar room elsewhere but was not quiet. Also, on the flight path… so there’s that. The pool did not have good steps into the pool, they were too low in the water. Once I stepped down, I knew I would not be able to get out of the pool because I am short and I have arthritis in my knee. My husband pulled me up but I almost slipped backwards. I felt this was not safe. No shuttle after 8pm or before 8am. Lots of flights arrive after 8pm, including a major connection that is always full, so that's a real inconvenience.
The hotel offers excellent breakfast included, a gift shop, clean and comfortable rooms, a nice pool area, a shuttle service, and a pleasant staff that goes the extra mile. Additionally, the hotel provides a safe accommodation, a pool and restaurant, and a wonderful place for a good night of sleep. The hotel also offers a clean and beautiful decor, a proximity to the airport, and a location that is useful for the airport. Moreover, the hotel provides a beautiful property, friendly staff, and a nice pool and pool bar.
Guests should be aware that the hotel's shuttle service is only available from 8 AM to 8 PM, and that the location, while not the nicest, is very useful for the airport. Additionally, guests should note that the lobby staff could be a little bit more kind, and that there's no fridge in the room. Furthermore, guests should be aware that drinkable water and towels for the pool need to be requested at the lobby and may take around 15 minutes to be delivered to the room. Moreover, guests should know that the internet connection may be bad in certain areas of the hotel, and that people may be noisy in the car park at night. Finally, guests should be aware that there is no shuttle service after 8 PM or before 8 AM, which may be inconvenient for late or early flights.
The high season at Hotel Agualcas is in January, and the low season is in April.
