8.4 ExcellentJul 20 2019
Pros: Stuff and all was outstanding.Cons: The insurance that is offered by the third party makes no since because when you pick up the vehicle they make you take their insurance or else they won’t rent you the car. So don’t offer the third party insurance.
9.2 ExcellentJul 8 2019
Cons: Vehicle was in descent shape for Nicaragua standards. Service was swift.
10.0 ExcellentMar 12 2019
Cons: Very happy with my rental experience at budget airport Nicaragua
3.6 MediocreFeb 18 2019
Pros: Nothing; prices did not match search and booked that I did.Cons: Information about reservation must be accurate.
8.0 ExcellentJan 23 2018
Good value rental value not offset by police corruption and harassmentPros: Service was quick and easy.Cons: Due to police harassment of tourists, identifying them by the rental decal on the car and personal appearance, I turned in my car after one day, rather than keeping it for my entire 10-day visit. I was stopped for no reason within 2 miles of the airport the day I rented the car. I was able to persuade the officer not to ticket me, pleading that I had only picked up the car five minutes before (he claimed I had "illegally changed lanes," a favorite, unproveable local police charge). I confirmed later that day with local friends that police harassment in search of bribes was now rampant in the country. I returned the car as soon as possible and plan never again to rent a car in Nicaragua.
9.6 ExcellentJan 16 2018
A mini mini for 6 - worked perfectly.Pros: Easy to park - good traction off road.Cons: The clutch was at the end of it's life!
6.0 GoodJan 14 2018
Pros: Personnel at airport were very helpful in making the vehicle available earlier than requested. As soon as the vehicle was returned by previous user I was called to go pick it up.Cons: After driving the vehicle I noticed a noise and took it to a close by location. I was told that I could take the car to their service department to get it checked the next day, drive it and call for road assistance if something went wrong while driving, or return the car since they did not have other vehicles available. I was scheduled to go to a nearby town and had hotel reservations for the night. I had to cancel my plans for that day, returned the car the next day and had to find another company to rent from at a higher rate.
4.0 OkayJan 1 2018
I bought it saying "Jeep Wrangler or equivalent". It was in reality a Suzuky Jimmy! which is basically a lifted Smart to me.
I had to bargain to get a Toyota 4wheels drive. The places I needed to reach in Nicaragua sometimes know 2ft of water. I didn't pay for a Jeep to be fancy...
On top of that, I paid twice the liability insurance: one time to you, and another time to Budget once picking-up the car. I had no other choice if I wanted them to give me the key.
It was a mediocre experience and I would like my $12/day liability refunded if you expect me to go back with Kayak again in the future.
3.6 MediocreDec 31 2017
Pros: The customer service agents at the airport desk were pleasant and helpful.Cons: The Suzuki truck we rented was in very, very bad shape. To make matters worse, upon inspecting the car one of the tires was completely flat. Not surprising as they looked like the original tires - 50,000 miles ago. The representative proceeded to fill the flat tire and tell us it would be fine. Well - of course, a day later, we were changing the tire during the middle of our vacation. The most disappointing part of all, is when we returned the car: we notified them of the issue, they checked tire, found the hole but put it back in the truck as the spare tire. We repeatedly tried to tell them the tire needed to be replaced or at the very least repaired but they told us it was fine. Most unfortunate for the next person who rents that car.
10.0 ExcellentDec 12 2017
Pros: Costumer Services of Front desk cleark Nazaret she very helpful always smile excellent employee of budget in Managua Airport