Guest reviews
-
All Reviews
-
Couples
-
Families
-
Business
-
Solo
Overall Rating
-
9.1 "Terrific location."9.8 "98%
liked the proximity to sightseeing ." 9.7 "97%liked the proximity to shopping ." 8.9 "Good access to the airport , said 89%." 10.0 "100%enjoyed the restaurants & bars nearby ." 9.3 "Easily accessible by car , said 93%." -
8.0 "Great service."8.7 "87% found the
staff to be very friendly ." 8.9 "89% thought theservice was very professional ." 9.1 "Housekeeping was great , according to 91%." 7.1 "71% werehappy with the room service ." 9.3 "Hotel security was great , thought 93%." -
6.8 "Breakfast is mediocre."
-
5.7 "Rooms are ok."7.0 "70% said
rooms were clean ." 6.6 "Beds were acceptable for 66%." 5.9 "Cleanliness of the bathroom was average , said 59%." 5.0 "Only 50% thought theshower was ok ." -
4.9 "Internet is poor."4.4 "56% said the
wifi quality was bad ." -
4.4 "Wellness & sports facilities were not very nice."4.4 "56%
didn't like the fitness area ."
Overall Rating
-
9.2 "Terrific location."9.9 "99%
liked the proximity to sightseeing ." -
8.2 "Great service."8.9 "89% found the
staff to be very friendly ." 9.0 "90% thought theservice was very professional ." -
6.6 "Breakfast is mediocre."
-
5.2 "Rooms are ok."6.6 "Only 66% said
rooms were clean enough ." 6.2 "Only 62% saidrooms were big enough ." 6.5 "Beds were acceptable for 65%." -
4.7 "Internet is poor."4.1 "59% said the
wifi quality was bad ." -
4.2 "Wellness & sports facilities were not very nice."4.2 "58%
didn't like the fitness area ." -
3.0 "Horrible vibe."1.5 "85%
criticized the unstylish hotel ." 3.5 "For 65%, thelobby entrance was sub-standard ."
Overall Rating
-
9.0 "Terrific location."9.7 "97%
liked the proximity to sightseeing ." 9.7 "97%liked the proximity to shopping ." -
7.9 "Good service."8.5 "85% found the
staff to be very friendly ." 9.0 "90% thought theservice was very professional ." -
6.7 "Breakfast is mediocre."
-
5.6 "Rooms are ok."6.9 "Only 69% said
rooms were clean enough ." 6.3 "Beds were acceptable for 63%." 5.7 "Cleanliness of the bathroom was average , said 57%." -
5.0 "Internet is average."4.6 "54% said the
wifi quality was bad ."
Overall Rating
-
9.2 "Terrific location."
-
8.2 "Great service."
-
5.8 "Rooms are ok."
Overall Rating
-
8.8 "Location is great."
-
7.7 "Good service."8.8 "88% found the
staff to be very friendly ." 8.5 "85% thought theservice was very professional ." -
6.5 "Breakfast is mediocre."
-
6.2 "Food is average."
-
5.7 "Rooms are ok."6.9 "Only 69% said
rooms were clean enough ." -
4.6 "Bad amenities."4.4 "56% thought the
building wasn't nice ." -
4.5 "Internet is poor."4.1 "59% said the
wifi quality was bad ." -
3.0 "Horrible vibe."1.2 "88%
criticized the unstylish hotel ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
10.0review from
Elevator..it easy to go up to the room...clean..free breakfast..the room and toilet clean..
-
2.0review from
Nice and peaceful I told front desk to change blankets on the bed and they didn't change it, very disappointed on there service
-
2.2review from
The location. I was the only one in the front desk - and the gentleman did not even ask me if I need anything. I had to ask him if he can help me to check-in - very unprofessional. We checked in to room 726 - kept coughing and sneezing in the middle of the night due to the a/c filter was so filthy. Finally turned it off and the coughing and sneezing stopped. Went to frontdesk, and had maintenance check it out - I even took a picture of the filter. He kept insisting that it's clean even you can see how filthy it is with your naked eye. He won't admit that it's so dirty - I did not bother to argue. I do not recommend this hotel at all!
-
4.0review from
The staff compensates for the poor faciliy. The only up side in this hotel is the desire of their staff to make up for the poor hotel condition. I would rate their staff A. However, the rooms have really disturbing issues. 1. Chairs and beds are worn out and the carpet have evidence of molds growing in them. The toilet pluming is old and often have the danger of clogging up. 2. The corridor carpets have evidence of molds growing in them as well. 3. The management of this hotel clearly must have serious capital issues as their hotel needs serious renovation ,not to mention,major cleaning up operation to make their hotel safe for guest. 4. This hotel will not pass under US standards and will most likely be shut down for health hazard conditions. Definitely not recommended for ASTHMATIC,COPD or people taking immuno suppressant drugs.
-
6.5review from
Proximity to embassy. Restaurant downstairs was good and room service was prompt. Location was less than 5 minutes to embassy and with traffic one hour from international airport. Cleanliness, seemed tone lacking in general it's needing better upkeep and detailing. Near the road so you hear a bit of traffic at all hours. Walls are thin so if your a light sleeper you could be woke up from the knocking next door.
-
6.0review from
too long to check out other than that nice stay for the price also they charged too much money for transfer to airport
-
8.8review from
Courteous staff, clean room and facilities, trustworthy parking attendants, very reasonable prices, location close to U.S. Embassy, reasonable "hotel service car" prices to the airport (600 pesos). Slow elevator service, tinted window in rooms is old and distorted, which ruins the view of the ocean front.
-
8.0review from
clean room, friendly staff, nearness to coffee shops and 7-11 drink prices in mini fridges, but most hotels charge that. 7-11 right around the corner open 24
-
8.0review from
Thank you vayama Noghing
-
8.6review from
I like the vicinity to the embassy Everything was fine for the money
-
10.0review from
Elevator..it easy to go up to the room...clean..free breakfast..the room and toilet clean..
-
8.8review from
Courteous staff, clean room and facilities, trustworthy parking attendants, very reasonable prices, location close to U.S. Embassy, reasonable "hotel service car" prices to the airport (600 pesos). Slow elevator service, tinted window in rooms is old and distorted, which ruins the view of the ocean front.
-
8.0review from
clean room, friendly staff, nearness to coffee shops and 7-11 drink prices in mini fridges, but most hotels charge that. 7-11 right around the corner open 24
-
8.0review from
Thank you vayama Noghing
-
8.6review from
I like the vicinity to the embassy Everything was fine for the money
-
2.0review from
Nice and peaceful I told front desk to change blankets on the bed and they didn't change it, very disappointed on there service
-
2.2review from
The location. I was the only one in the front desk - and the gentleman did not even ask me if I need anything. I had to ask him if he can help me to check-in - very unprofessional. We checked in to room 726 - kept coughing and sneezing in the middle of the night due to the a/c filter was so filthy. Finally turned it off and the coughing and sneezing stopped. Went to frontdesk, and had maintenance check it out - I even took a picture of the filter. He kept insisting that it's clean even you can see how filthy it is with your naked eye. He won't admit that it's so dirty - I did not bother to argue. I do not recommend this hotel at all!
-
4.0review from
The staff compensates for the poor faciliy. The only up side in this hotel is the desire of their staff to make up for the poor hotel condition. I would rate their staff A. However, the rooms have really disturbing issues. 1. Chairs and beds are worn out and the carpet have evidence of molds growing in them. The toilet pluming is old and often have the danger of clogging up. 2. The corridor carpets have evidence of molds growing in them as well. 3. The management of this hotel clearly must have serious capital issues as their hotel needs serious renovation ,not to mention,major cleaning up operation to make their hotel safe for guest. 4. This hotel will not pass under US standards and will most likely be shut down for health hazard conditions. Definitely not recommended for ASTHMATIC,COPD or people taking immuno suppressant drugs.
-
6.5review from
Proximity to embassy. Restaurant downstairs was good and room service was prompt. Location was less than 5 minutes to embassy and with traffic one hour from international airport. Cleanliness, seemed tone lacking in general it's needing better upkeep and detailing. Near the road so you hear a bit of traffic at all hours. Walls are thin so if your a light sleeper you could be woke up from the knocking next door.
-
6.0review from
too long to check out other than that nice stay for the price also they charged too much money for transfer to airport
