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Good location. We had lovely views over the Vieux Port Decor a little dated now
very very very very very very very very very very very very very very nice!!!!!
Very friendly staff, great breakfast, very nice lobby and very well located, not far from the train station and close to the old city.
The room is quite big, there was a kettle, a lot of TV channels Even though the hotel is close to the city center and vieux port, the streets around look rough especially at night (but nothing happend)
location Not much tourism information available in hotel
Good location (close to Old Port, Metro, train station) if you don't have a car and/or come by train. However, if you have a car and/or you don't need/want to stay close to the center of the city you might want to chose another location - if you are there for the beaches, Cassis or La Ciotat would be better locations than Marseilles. Work was getting done in the hotel, possibly to refurbish the rooms - they seriously need that. The noise vas very annoying - started early in the morning so you couldn't sleep late if you wanted to. Also the price was kinda steep for the quality offered, even considering I made the reservation on rather short notice.
Clean, comfortable, nice hotel with good value for money. Even though the location was pretty good the neighberhood was not that nice in the evenings, especially not for woman. Sundays especially everything nearby closed down early, and the only people youl could see in the streets was men.
Only location and nothing! Hotel staff is false. Room ia dirty. Fleas is jumping. Curtains in holes. The Internet is very weak. Conditioners don't work in room. The pastel linen changes once a week. A breakfast poor.
Location 3 blocks to Old Town waterfront. Friendly front desk staff. Good breakfast offering. There were notes appologizing that the hotel was under renovation. A property should not let their room carpets reach the level of wear we experienced. Hotel is definately a Taxi trip to and from the train station.
Nice reception. Marble floors & nice decor. Rooms were nowhere near this standard. Unsafe dingy location, the worst was dingy rooms not 3* standard. Advised hotel was fully booked when I requested to change to better room.
Great hotel. New , with nice rooms. The hotel itself was good value for your money. Well stocked. Minutes walk from the train station. Short walk to tourist centre and main port. The hotel is located in a very sketchy, run down neighbourhood. Didn't always feel safe as a solo traveller. I wouldn't recommend walking there at night. Breakfast was a bit basic for the price, however it is optional.
The hotel is clean and comfortable and one could not imagine a better location. Also, we were able to check in at 8 a.m., which came in extremely handy. A little fridge in the room would have been welcome.
Excellant location Very poor decor, carpets etc
Location, price Tired decor, musty, air con not very efficient
Ideal Hotel to discover Marseille
Location, fenestration, balconies
hotel location it needs renovation
Very nice hotel in an old building with central location very close to the port and with moderm clean rooms. Affordable price (had a promo of 119 EUR for double with breaskfast). No minibar.
Very helpful and welcoming staff. Good location of hotel - right in the old port and beside the metro station.
The location is outstanding, the staff is extremely kind and friendly, and the room was spotless and comfortable. We showed up right when the weather turned bad, and the front desk attendant offered us umbrellas whenever it was raining out. It is a great hotel for a weekend break, as the facilities are great and you can stay without much fuss. Check in and check out is simple, and there are several parking garages, with a hotel discount, located nearby. The room was smaller than we expected, but comfortable.
Great location! Right next to the Harbour, opposite the tourist information, real close to metro and bus stops. Free wifi worked well. Bright and clean, bathroom spotless, showerhats provided. More expensive "superior room" was still ridiculously tiny (just enough space for double bed) and so were bathroom and bathtub. Check-in assistant hadn't read through my booking because asked for payment of breakfast although I booked all inclusive and wanted to give my girlfriend and me (female) a room with twin beds altho I had specifically asked for one big bed. Homophobes. Breakfast lady almost denied access to 4 people who arrived at 10h03 and 10h08 instead of 10 sharp - no sense of service whatsoever! After complaint, I was even told that if the buffet is until 10, you do not arrive at, say, 9h50 but before. I wonder: Why not?? 10 is still early for a holiday breakfast. Buffet was ok but not worth 10euros. Try café "a Cup of Tea"!
Very good location and helpful staff. Terrible coffee served at breakfast.
They upgraded us from a city to a harbour view room - really impressive vista and absolutely worthy the extra rate if you are booking. The hotel has retained its original character and we were surprised on the up-side. All was fine
The location was fantastic. Easy to walk around the port and surrounding area. Lot of choice of restaurants nearby Cost of wi-fi access. In 2008 this really should be free in a good hotel.
Good hotel. Very clean. Just in the center of Marseille city. Beautiful view of the Vieux Port.
Efficient, friendly staff Quiet room Fabulous food (room service and breakfast) Bar and breakfast room views Everything we needed including WiFi Had to leave
The location, just next to the Vieux Port, is really amazing. The room was extremely small for the price we paid, without any kind of view (does "courtyard view" means facing a wall and no light at all????) and not very comfortable. Moreover, the staff was quite unfriendly.
The concierge was very helpful in helping us find a good 'bouillabaisse' restaurant and making the reservation. Nice and pro
Location. Great room with view overlooking harbour but with really effective soundproofing. Large, firm bed. Nothing.
The location was great. Easy access to everywhere and the staff were very helpful.
Desk staff were extremely helpful and friendly. Room was small but very beautiful. Highly recommend this location.
Location, excellent room, nice bar area
location, excellent internet access AC was terrible but staff moved us (lost waterview!) to newly rennovated room with great AC
The hotel was in an excellent spot and was excellent value for us, just the job for a base to explore the city, buses boats and Metro all within a stones throw. We stayed in a top floor room so any noise didnt bother us either. The staff were very helpful and friendly. The view was terrific The bathroom could do with more extract as it got very steamy
Fantastic location, nice views from the rooms with balcony. Nice vintage 50's look
Location and view
Fantastic view of the old port, very nice staff and free wi-fi (which works great). No room service for diner (but enough restaurants close by), for 180 € per night this should be a service...
Good location Breakfast was a lot of money
The location of the hotel was very good and the view from our Club superior room was beautiful. The coffee during breakfast was exceptionally good.
Staff did more for ouer comfort and pleasant time in this hotel. Fantastic location and good price, good breakfest.
Location and view Small fridge
we got a nice big room with port view, the hotel has a great location! no parking in the hotel
we had a very nice, larger room. The desk staff spoke excellent english and upgraded our room and gave us some very fine sightseeing tips.
the excellent location and comfortable and relaxed atmosphere
The croissonts. Room cleaning was not done on `one day and we had to remind staff late in the afternoon.
The room was very large and had a lovely balcony that looked over the dock for all the yachts.the bathroom was clean and large and had a nice hot shower. First impression from the street were not encouraging as it looked very dirty and there was a lot of rubbish in the street but it is a lovely hotel once inside.
The hotel was very central but quiet. It was very close to transport links, shops and the old port.It was an excellent base for a holiday. Yhere was no A/C in the room.B/fast very expensive.
The hotel is an excellent location on the Old Port right next to a Metro Station. The superior room was spacious and beautifully decorated. The view from the room was magnificent, morning, sunset and evening! The included breakfast offered quite a variety for the traveller. I'd highly recommend this hotel. Some hotel staff were extremely accommodating, especially when we were trying to travel during the strike in France. The night staff person was not very helpful so we did not know our train the next day was cancelled until the morning staff checked for us.
The hotel is fantastic.
Yes very good position and comfort
The tree in front of the window allowed for some privacy. Bathroom was not very clean.
The hotel was clean, functional and did what it said on the tin. Breakfast expensive for what it was. Corridors could do with a face lift but room comfortable and nice size.
Location to railway station Room shabby and in need of upgrade
Convenient location, excellent breakfast Our room was a bit in need of being decorated
Close to the station and city Bedroom was worn, in particular the bed spread that was torn through its sheer longevity, end up sleeping in our sleeping bags for fear of bed bugs etc
discreet and efficient service. Very good breakfast. Very good location. Friendly and helpful staff. Very good value for money.
Close to the railway station. The furniture is old, and seems to be 20 years old.
Proximity to railway station and main street/old port area The cheaper room I booked was more like a comfortable 2.5* room rather than a 3* room, the price being more applicable to a 3* room, but the location compensated for this. Otherwise the hotel and room met expectations.
Proximity to train station.
one lady at the lounge was very helpful. The room wasn't like in the pictures. Very dark and there wasn't at all enough warm water in the shower.
I like the apartment. It's very comfortable for 4 people with children. The receptions are not helpful.
Staff excellent. Room large with new furniture. Sofa bed. Kitchen well stocked with dishes, cooking supplies, fridge, and a dishwasher. Although the room is not cleaned unless you stay there for a while, there is at least a vacuum cleaner. Within walking distance of the port. I would stay here again. The street seems a bit unsafe late at night. Breakfast options too few for the price.
THe cleanlinessa and first rate facilties provided in the rooms.It's location is good and the area around it is being upgraded. Lack of parking and some staff mot being able to understand english.
staff were always helpful and the room had heaps of useful things in it if staying for a long period of time. great location in nice part of city no fan in the bathroom
Very nice staff and the cleanliness is excellent (no ice machine though). The hotel is a 10 minute walk from the Old Port on a street parallel to Rue République, so that's good. However, the ethnic neighborhood where located is rather shoody (like a lot of Marseille, in fact!).
very nice and modern hotel compare others should have heater....its very cold during winter....
almost brand new (2008) with well-designed layout that included kitchenette, full bathroom with shower, and double bed I like firm beds, but mattress was a bit hard -- as I was travelling alone, I was able to use the second comforter as a mattress pad to cushion the mattress
We liked everything.. 10 min from the centre.
Everything Washing machine in laundry not drying properly. Should have had an advisory notice fitted as staff knew of problem. Cost us 12 Euro instead of 3, and 4 hours to dry.
This is a simple hotel with basic facilities, clean and excellent location Very limited breakfast, very very poor sound-proofing and no english television stations.
The location of the hotel is fantastic and is literally seconds to the bars/restaurants that line the port. It is also within walking distance of the main shopping area! The standard of cleanliness was high. The windows are thin and the street can be quite noisy.
Location - it is in the old port near everything. It has kitchen and everything needed (except teapot... why?) It was claimed that it has "port view". Unfortunately "port view" was half-meter-between-two-buildings.
The personnel was very friendly and helpful. Excellence location by the port. The rooms were very clean. Free wi-fi internet. Breakfast was poor: no cheese, no ham, no fruits. Sometimes during the night, it got noisy from outside (perhaps not good soundproof windows?) . Unfortunately the view on the port is blocked by some other taller buildings in front.
In fact we did not like much about this hotel and stayed only one night instead of the week we had planned. There was no where to unpack our clothes. The kitchen did not have a coffee maker. The internet in the room did not work.
the staff was great, really helpful. Was able to speak English and gave us a map and listed many things to do. tried to check in early but wasn't an option but the staff was fantastic and kept our bags while we went out for the day. The elevator was broken when we got back to the hotel, we were asked to carry our 4 suitcases and 3 backpacks upstairs on our own.
location room size, cleaning lady entering the room without knocking and me still inside.
excellent location, just next to the morning fish market, restaurants and shops! very nice and helpfull personnel!
Location, reception open 24h, friendly staff poor internet connection, elevator only from the second floor, room could be renewed.
Close to te Vieux port, close was parking place (10EUR per day), after checking out was possibility to let baggage at the reception, great people at the reception -
Sehr sauber. Top Lage. Zimmer relativ klein, aber ausreichend.
It's location was superb and surprisingly quiet. Rooms a bit small and dark, but good bathroom (smelt a bit) and we enjoyed the 3 days we spent there. Good friendly staff. Need to carry bags up to the mezanine level to access the lift (elevator). Bathroom a bit smelly.
The attitude of the staff on the last night of our stay. A 24 hour hotel normally has a 24 hour bar but we were refused service on the last evening by the night porter
Very welcoming and comfortable. Coffee facilities were welcome. It's unusual to have comfortable pillows in a hotel - yous are!
near to port no mini bar, too small lift, no safe box
Location dark rooms
very friendly staff (1 of the receptionist girl can speak Russian), super excellent location, port nearby, cleanliness of bedroom, many channels on TV (even international), very quiet, creative design in the whole hotel.
The friendly people at the desk
Very efficient and helpful and friendly staff, clean and tidy hotel, located over the road from the central rail and the airport bus location, so good for travelling. The shower in the room leaked.
Excellent location, great staff and really nice room. No bad points.
Nice room and good breakfast Payment in advance before having any access to the room
Excellent room, tidy, very nice, helpfull staff, fresh breakfast with good choice, located near trainstation (with shuttle to airport) and only a 10mins walk to the Vieuw Port. /
Clean room, Wi-Fi in the room, good breakfast. About 20 minutes from city centre by walk.
Very nice rooms and great staff.
very clean, quiet, friendly staff, opposite to the train station, next to rail, bus and metro,10 minutes to the old port and city center, modern decorated no minibar in the room
Location is great, just opposite the main train station. The room was rather cold during winter, even with air conditioning on. Didn't receive an extra blanket despite my request.
Good room & good breakfast Efficient & Friendly reception. None.