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The hotel is beautiful and the rooms are comfortable and spacious. The staff was also very friendly. The restaurant was had very slow service. We waited almost an hour to be served breakfast, and dinner was even slower. The food was also flavorless and just okay overall. I expect more when I pay $50 for an entree. The only other comment I have is that I asked for additional coffee and creamer for my room. It took them 2&1/2 hours to bring it up.
Friendliness of staff, helpful, very comfortable room, good restaurant the weather
Great place. Under staff. House keeping mistakes. Room not refreshed. Slow front desk , but willing. Slow service at pool, but willing. Renting from the marina, best operation. The hotel staff out performed the management. Great place! Needs a secret shopper.
Friendly staff and excellent food, quiet and very clean-very good value Hot tub needs improvement- stronger jets
We love the facility, the staff and the location of gross mountain lodge. It's close to downtown Whitefish, their daily shutle gives you a variety of times to head up to Whitefish Mountain to ski, and cross country skiing is right outside the back door on the adjoining golf course. The facility needs to upgrade it's technology to high DEF television is in each room.
Absolutely stunning resort; with regular shuttles to Big Mountain (now Whitefish Mtn.) and to downtown Whitefish; cross-country skiing in winter and golf in summer right at the resort. Smashingly good place; good to great food, fine staff. Can't wait to return both summer and next winter! Nothing, other than the temperature dropped to -13 one morning!
There was nothing we didn't like! My husband and I used the Inn as our homebase while visiting our family. Joey and his wife were wonderful hosts. Our room was very comfortable and well maintained. Breakfast was a nice surprise ... Not only bagels, English muffins, oatmeal, cereal, juice and coffee, we were treated to homemade breakfast cake and make your own waffles. The views from our room and from the welcoming lounge are lovely! We definitely recommend the Duck Inn Lodge, which is centrally located to downtown Whitefish, as the place to stay when you need a Home away from Home!
The location was excellent. Near the River with balconies to relax. And unwind after a long day of driving! Great breakfast too! No negative comments
Very clean and friendly atmosphere. Everyone was very welcoming and kind. The breakfast in the morning was great! The bed was a little stiff and slightly uncomfortable.
The entire experience was fantastic! I enjoyed sleeping to the sound of the Whitefish River gurgling outside my window. The wireless network was too weak to use. I had my own hotspot, which worked fine.
The room was big and clean. They gave us a room close to the exit to make it easier to bring out dog in and out of the hotel. The AC was turned on for us before we got their for our arrival. Nothing, it was a great place to stay.
Everything. The bed and comforters were so rich that I turned the heat down to 65 F and left my nose out to chill, lol. I read in front of the gas fireplace for hours each day. Don't know
The hotel, including our room, was clean and beautiful. The staff could not have been friendlier!
The room was nice, spacious with a great view of a beautiful golf course. The food at the restaurant wasn't bad, and they had good happy hour specials. The grounds were well maintained and there was2 nice pools with hot tubs. Although the room was comfortable and spacious I don't think it's been thoroughly cleaned in a while. There was a coating of dust on most surfaces.After being there for a week we had to request that the room be vacuumed and the bathroom cleaned. This was on a Friday and they said it couldn't be done until Monday. They vacuumed the main living area but didn't bother with the bathroom. The sheets were changed once upon our request however they weren't completely dry so we had to sleep on damp sheets.
The golf course was a very pretty and peaceful setting. The staff were friendly and helpful Close to Glacier National Park and Whitefish Clean and well maintained . The bed was really soft. We were on the lower floor and there is not a lot of sound barrier, we could hear the people upstairs very clearly walking/stomping around, at 4:30am
The facility is beautiful! Spotty housekeeping, and food service could have been better with more hours and more selection.
Absolutely awesome experience. It was very cool sleeping in a teepee and the business was really well run. The teepee came with a lantern, cots, and sleeping bags, and the bathroom/shower facilities were clean and well lit. We had a great time hanging out at the campfire that is built every night. The staff was very friendly, especially Nick, who was nice enough to answer questions and hang out with us before shutting down the fire. Overall fun and comfortable experience, with a minimalist feel. Nothing, it was fantastic. Definitely will be coming back.
The place is clean, and comfortable. The staff is friendly and very helpful.
Not a crowded facility, plenty of parkiiig, easy access ro all points in the region, and very clean.
The location to Glacier Park The picture you see isn't what we get. It was fine but not what we expected. We're put in a little cottage of the main grounds
Just left after staying for 3 nights while visiting Glacier National Park and definitely worth 5 stars. We needed a pet friendly place for our frenchie and this place really was worth the money. For the price we paid, we stayed in a room right next to the main office/lobby. There are 2 units here and we figured it's to keep the dogs away from the other guests who are staying in the main 2-level inn (looks like a motel with log cabin flare). We liked our stay here. Easy parking right outside our place, with plasma screen tv, double queen beds, small fridge and microwave and coffee maker and hairdryer. The shower was decent and the beds were comfortable. The place was super cozy and you turn on the heater for 15 min and that'll keep you comfortable all night. The big thing for me was the room was quiet. We rarely heard the people next door (only heard the dog collar jingling a few times). The 2 units has an adjoining door so if you want connecting rooms, maybe you'll get lucky and get these two. The morning of our departure, we missed muffin morning by over 1.5 hours but when I asked, the manager kindly grabbed a bunch and wrapped it to go! It was really kind. This place also has RV park with showers, cabins (provide your own linens) and looks like the set up for teepees in the summer so it can meet anyone's travel needs. Adirondack chairs and patio seats in the front lawn and just sit and relax. Honestly, we paid over 3 times the price staying at Yellowstone in a hotel with thin walls right before we arrived here - this place is worth it. Short drive to west entrance of GNP and 20 min easy drive to Kalispell, one of the biggest cities in that part of Montana. A&W practically 3 min walking (we got a root beer float our first night!). This isn't a major chain hotel/resort. This isn't vegas and it's not meant to be fancy. It's a family run business, is basic but is a comfortable stay while being close to a popular national park. We've stayed at far worse places while on our road trip across the U.S. for over twice the cost so with all factors taken into account, I think they deserve the 5 stars.
The room was clean and comfortable. Breakfast was ok. We were only there for one night, but it would be a lot of fun to stay for a few days. The summer activities at the resort are a lot of fun. We spent the whole day doing them.
Luxurious room, comfortable bed. Quiet. Basic continental breakfast. It was 7 miles from town. Not convenient for people just passing thorugh the area. Pricey, but great if you planned on skiing.
beautiful grounds, amazing lodge, clean and comfortable rooms! Couldn't have been more pleased! The continental breakfast was very sparce, but everything else made up for it! Thank you for an amazing stay!