Would you like to save as your currency permanently or for this visit only?
Location is very convenient to train station. General area around hotel (including sidewalk) was under construction, but the hotel itself was fine.
Easy access to rer and tgv. Quiet area. Good facilities. Service a bit slow in the restaurant.
The room was clean and the bed fairly comfortable.Good free internet access. Staff was friendly. 1) The Air Conditioning was not working: it was very noisy and provided no cooling, despite the fact I requested a room with good AC since it was very warm weather. I had seen reviews on Booking that stated AC was not working well. Clearly, the hotel does not care. 2)The mini-safe in the room was locked when I arrived. 3) At breakfast, I found a price tag in the stainless steel warmer used for pancakes. Apparently the warmer was never washed before food was put in it!!! This is just disgusting.
Close to Train stations (tgv and rer), quiet and clean room. Good and varied breakfast in the restaurant for 12 eur. Friendly staff. Room was quite warm, and ventilation was not sufficient to cool it down. The ac was apparently not working or turned on yet (April 28).
I had to chang rooms 3 times
Location is convenient if you need to stay close to the airport. That was within walking distance from terminal, what really was helpful due to taxi drivers strike that shut all transportation fro and to terminal. Not worth the value. The room was overheated and no way to cool it down. I couldn't sleep well waking up sweating. Staff admitted the problem but didn't even try to solve it. I general I can't really say that staff is unfriendly, but they are kind of distant? Don't really interested to help, it looks like they just don't care. Another example that they don't care about customer convenience is that You can't leave a luggage for safety between the checkout and time you need to leave for your flight.
The Concierge was extremely helpful, otherwise not up to the normal Hilton standard Cockroaches in the restaurant at breakfast, nasty stains on the couches in the reception area! The faux wooden flooring in the bedrooms is very noisy. No refrigerator in the room.
A pair of bathroom slipper
Proximity to the airport and shutle bus No minibar in the room
Good romm. Good brekfeast.
Location The bedrooms are old (poorly furnished) an the bathroom is not of a 4star hotel.
It was clean and the staff were helpful. The menu was limited and the charges for the food, both in room and out, were outrageous.
Convenient location Orly Airport Helpful staff Broken heating - too hot Room generally shabby
Proximity to the airport. Shuttle bus Strong smell of tobacco in my non smoking room. Very overpriced room!!!
quick check-in, big rooms, fast elevators, poor breakfest, too expensive internet
The staff, Paying for Internet
The room was very nice and large. The breakfast buffet was very good and the proximity to Orly was a real assett as it allowed us to have a relaxing time before a long flight
The dinner buffet and the breakfast selection are quite excellent! I did think it was quite clean and I loved my room. I wish all the hotels I stayed at were as well-maintained as here. I spent so little time here I didn't notice anything that went negatively.
Check in and check out was fast, the shuttle bus was on time. Don't have much to say since I stayed only for 5 hours. The shuttle bus was a bit ahead of time when we arrived in the airport and was waiting for a pick-up to the hotel, so we missed one and had to wait for another 20 minutes.
Breakfast was delicious Be pulled to secure the value of the room and not taken it back only after two weeks means twice the amount
Just stayed in the Best Western. I was pleasantly surprised. The room was very spacious, nice and comfortable. The hotel has a shuttle which takes 7 minutes to the terminal from 5 am to 11:30 pm. The hotel is in need of some remodeling, but overall nice. The staff were friendly. I stayed before at a different hotel in the area that received a much higher rating but liked the Best Western much better. It is mostly for business. The hotel can use some remodeling, the corridors feel dark with poor lighting.
The hotel is excellent but not good for the tourists who wants to go to paris centre because it cost you big money and time to move to paris centre.
Very clean, friendly staff, all staff spoke very good english.
Shettle to the airport. Friendly staffs, hotel quiet, Room clean and large. The room was fairly cold when arriving, did not have time to check if the heating system was on or off, same thing with the bathroom.
Room, shuttle service was excellent, staff elevators frequently out of service
a big variety of breakfast , people are friendly, helps you out if you need help, fridge was closed with key ( you have to pay for minibar ) / Tv channels was very less.
We booked this hotel because of its proximity to the airport. The shuttle bus from the hotel runs frequently (every 20 minutes) and was quick. The hotel itself was amazing for the price - exceptionally clean and modern. The staff was friendly and helpful. We were very happy with our stay at the Holiday Inn Orly.
proximity to airport.courteseous staff.
near the airport with free shuttle service no porters and bell boys and front desk should tell guests that they must use room key for elevator use
Not expensive and generally OK for the room, but staff does not appear to be very competent. All was OK until the electronic lock in the room has failed (was impossible to open from the inside). Reported to the Reception, showed the problem to the cleaning ladies, then walked away hoping it will be repaired. Returned in the middle of the night just to find that lock has not been fixed. Staff obviously ignored the problem. Started to explain all over again to the night porter. Was not easy to convince him that it is not OK if we cannot get out of the room (what if fire?), and that they need to give us another room. Had to move rooms in the middle of the night.
The location wasn't so bad, the restaurant accross is awesome. The room is small but cute and clean. The customer service was pretty bad. It's what ruined our stay. I was very dissapointed by the front desk girl.
The smiles of the employees and their help.
Friendliness of hotel staff Breakfast - had to find staff as there was no food available
The food at the restaurant was ok. nice hamburguer. A double room and there were just 2 towels, 1 small and 1 for the shower
Free internet accessibility, near location to public transportation, reasonable price, kettle+cake in the room, buffet breakfast Sometimes it is useful if one can have a breakfast from 6am also in the weekend
staff being very helpful and understanding. It would have been nice to have tea or coffee facilities in the room.
The beds were very comfortable. The hotel was close to the train station. It was very hard to locate. If you had said in your site that it was located right next to the Opera House, this would have helped a lot. We were also a bed short because of a miss comunication.
Especially the friendly staff The building is probably not made of the best quality as one can hear every single word of the neighbours next door
We stayed in a twin-bedded room which had two pillows, we requested extra pillows, but were told that as the hotel was fully booked that there were no more pillows, I was disappointed at this as my sleep was not very comfortable. I have stayed in many hotels and all of them have always had spare pillows in the room.
the good service, the facilities and last but not least the breakfast. no, actually it was good
Rooms are clean and comfortable The staff wasn't helpfull. My car window is broken due to theft. I asked the receptionist for tape and plastic. They told me they don't have transparent plastic. That's ok. So I asked for some tape which I can take away. Because it's was sunday and all shops are closed. She still refuse to give me that plastic tape to take away even If I pay for it!!!!!
Internet doesn' t work
The room have near 20mt and with one double bed and one sofa. They don't have free internet, like is show in booking. The staff don't speak english only french.
The Key was delivered without the room number or any information. The bath room seems be inside of roullotte. Seems like a motel for speedy rooms. Car parking extremely expensive.
yes, a short business stay no
Most of the staff were very friendly and thoughtful.We liked the fact that the hotel was pet friendly.A perfect hotel for stop overs on a long journey.The room temperature was good, not hot and stuffy like some hotels can be. The pillows were a bit uncomfortable.
Loved the beautiful hotel. Staff was wonderful & room was perfect
Location. Was close to airport for next day early flight. Free shuttles Sheets were itchy. They only gave one individual sized water bottle per room even if you have two people. An extra bottle would be 3€. Our room was not prepared well. There were no soap in both hand soap or body wash dispenser. We were also only given two bath towels. There were no hand towels. All in all, I don't think this room was worth its price of 187€ per night.
Reasonably close to airport
Location near Orly and excellent restaurant. Receptionist very kind.
The pick up service from the airport worked well. The staff were friendly and helpful. an ideal resting place at the end of a long flight.
The Hotel is very well located in respect to the Orly airport. The Hotel is friendly and efficient, the transfer to the Airport works also very well. Rooms are very clean and modernly decorated. If you need an Hotel to stay between flights for example this is an excellent choice.
The breakfast was excellent Mix up over the free transport from the airport, which didn't materialise. Public areas of the hotel were very tired and grimy (carpets stained and badly need replacing; not a very good first impression! ) But the room itself was clean and tidy.
I loved its quite environment and the on time shuttle bus to tha airport.
Good shuttle sirvice and very very good resturant 1 min froom the hotel!
Nothing Dirty...dirty ditry. Not even worth a 1 star
Close to the airport. Nothing fancy but just what I needed for a decent price. They did not have a free baby cot as it appears on the reservation. They propose to rent a room with an extra bed for 10 Euros more.
Relaxed, professional and friendly. No
Very quiet rooms even though the hotel is only minutes away from the peripherique. We visited the local Parc de Sceaux which was well worth it. Approximately 35 minutes on the train to central Paris.
comfortable bed, and good duvet, nice ambiente a lot of moskitos in the room
İt was good...
Clean, airy room. Quiet and only 5 minutes walk from public transport. Underground parking also available.
This hotel was very clean, nice people working at the front desk and great english speaking. The room/suite was very good, clean and comfortabel.
I had a relaxing and comfortable stay, it wasn't my first time. The area is calm during weekends and the train station "croix de berny" is 3 minutes waking from the hotel. Very nice rooms, great showers. it deserves every star of the 3 it has. No
It was very clean and the room was equipped well although as usual for a continental hotel, a kettle was not included - however, we took our travel kettle so were ok! The hotel staff did supply a kettle on request eventually for our travelling companion, who was diabetic. Overall the staff were helpful and the location, near to Croix de Berny station and the gorgeous public gardens at Antony, was excellent. We had a comfortable stay and it was excellent value. The walls of the rooms are very thin
the friendly receptionists, the size of the rooms, good mattresses, location no possibility to dine, sound isolation between the rooms could be better
the hospitality, cleaness, the glass door in the bathroom was broken, so it moved towards me when I was showering and I had to push it away every time, but when I mentioned it to the staff (I did the last day, because we found some solution with a sock), they immediately noted it and were planning to have it repair
difficult to get to the city
Ease of access to the airport. Unusually friendly hotel staff for an airport hotel. Comfortable room. Room price is excessive, as usual at most airport hotels. But then again, you have to sleep somewhere when overnighting between flights and this was a good hotel for that.
Stayed at the hotel for business use so internet access way one of the reasons for choosing this hotel Could have done with unlimited internet access
I was not there very long - but the breakfast was excellent
It is closely located to Orly airport plus the free shuttle service provided. I am not sure if Ok for daily city trips but if you need to take a plane from Orly is great. It is an old building that has been refurbished so you notice it in some details but still OK for the money paid.
Good room size, Don't like the pillow as it is too flat and only one per bed should be 2 per bed. Should provide a free bus shuttle service to metro. Provide free parking.
Very helpful staff, very clean and spacious room and a very comfortable bed. ridiculous that parking is an additional 14 Euros per night plus internet use is very expensive. WIFI is so common these days, and provided free of charge in much more basic hotels.
rooms had terrible petrol/plastic smell. Impossible to sleep.
There were no problems with our very early wake-up call, and it was a nice surprise to find they had complimentary coffee and biscuits for us as we waited for the 5:00 am shuttle to Orly Airport. The room was clean and pleasant as well.
Cleanliness of room. Not loud, but permanent noise (air condition + traffic).
it's good place for Romance, Holiday not for business traveller Ability to speak english and Currency conversion
This hotel suits people with a handicap well. We have been treated very friendly. No problems with noise from airplanes. The countryside is nice. Nice rooms. There were two weddings this Saturday. If you want people outside these celebrations to stay in your hotel you shouldn't allow the music to be so loud that one wakes up even on the third floor from the rhythm of the basses. I wouldn't be able to find the hotel in the dark: the signs are almost invisible!
Very nice and quiet environment and the staff was very friendly
Hotel located next to the forest, close to highway. Rooms very good: clean, recently modernised, 18m2 space with balcon, comfort bed. It is a nice and large business hotel (e.g. conferences). July 2008 we had one of the 3 rooms booked by guests. So very quiet and peaceful. Location not easy to find and lack of signs on the roads. Better to prepare the adress before leaving home, use Google maps and your car navigator. Breakfast: one could expect little from french hotel, but regarding the quality of the accomodation breakfast is very poor and the EUR 10 pp spent is waist of money. We are sorry to say that. In fact, MacDonalds is near by and offers better.
New hotel, only open a month (as of May 08). Great staff, in rural location. Very quiet, rooms have balconies. Sheets were a bit rough, but being new they hadn't been washed so many times.
Incredible value for the money. Great restaurant. Quiet. The WiFi is only in chunks of 8 hours, but the hotel people are more than glad to give multiple chunks... A bit inconvenient though.
beautiful seting near central paris. recommended to sanofi-aventis that they use it for business guests
Excellent overnight stay if you are on business in the south of Paris area it is quiet and relaxing and you don't have a problem to park your car None
Le restaurant , very friendly stuff All was ok
rooms are big, quiet area it was a little cold in the room, but nothing could be done with the heating system
Nice clean room. Staff polite but very busy/understaffed so was difficult to get served in the bar
Lots to do for children Room price was good, Restaurant and Bar were over-priced
The food was pretty good and plenty to do with the kids.
Large free parking lot available, clean room Not really friendly staff, bad smell in the corridors, french style bathrooms, few TV chains
that the hotel cleaning staff were always smiling and helpful and that even with a full day of conferences they and the front desk and the kitchens did not forget us simple visitors
Garden and swimming pool were excellent for the kids. Very child-friendly atmosphere: playing corner, special kid-menus, etc. Room was extremely warm (no airconditioning).
Reasonably close to Versailles (15-20 mins drive), very good value for money for a Novotel. Although it's close to a busy road it was surprisingly quiet. Not many dining alternatives if you're not prepared to drive; no luggage storage facilities (we wanted to leave our bikes somewhere secure and ended up bringing them into our room overnight!)
We stayed here because the Novotel at Versailles was full. If you have a car and a satnav this is a great spot to be based to see Versailles and Paris. The hotel is in a village surrounded by fields. Versailles is 15 / 20 mins drive - park in front of the palace in the huge car park.Paris (Trocadero / Eiffel Tower car parks) is 25 / 30 mins drive. Without a car, this hotel is probably too far out. Room big and comfortable. Helpful staff. Good breakfast.
the location is very convenient to airport....we ate dinner there and the food was very good....freee shuttle to airport water leaked onto the floor during shower
breakfast buffet quite poor
mveryy good no
the restaurant was ok the reception staff was uncommercial people.
Proximity to Orly Aeroport, despite this there was no disturbance from aircraft noise. Not a great deal of character to the hotel, however it is very functional. Better map of the surrounding road system would help, this was the first time I have used Orly Aeroport and the road system is quite complicated.
Hotel is closed the airport. The bed, too small.
Had good service from the staff. The shuttle service is very good too. The furniture in the room is very old , blankets and carpets are dirty
The position and the staff Maybe a little expensive for the given facilities
Close to the airport. Nice shuttle service. Cosy restaurant. Many rooms are without any view, which is OK if you spend one NIGHT. No Room Service available.
staff were good on front desk drinks in mini bar not refilled nor toiletaries in room
good quick check in 24 hours facilities good meals or snacks available 24 hrs (vending machine may be option)
Comfortable with high quality service and amenities. The location is a little inconvenient for the station.
We travelled with our dog and were allowed to take him into the bar and restaurant with us where they even provided him with water.
dinner, swimming, tour paris
Helpfull staff, good service, spacious room with comfortable bed (superior)
The service was reasonably friendly and courteous. Very poor value for money. At EU140/night, the facilities were very poor (restaurant/bar, plastic cups in bedrooms, water not replaced from first night of stay). The air-conditioning was near useless but the over-riding problem was that of an all-pervasive stench around the hotel of sewers, very much including the rooms.
Ease of reception and the helpfulness of staff
Free internet, Location. Hotel is old.
Confort and location (near to the orly's aeroport)
We stayed for 7 hours, overnight, after a long haul flight from Singapore (CDG-Air France bus to Orly). There was plenty of hot water and a clean bed. Up and out for an early onward flight. Perfect. Breakfast did not start early enough for us. We had a spare half an hour to wait for the free bus to the airport and we could have filled it with a quick hot coffee and pan au chocolate. The mis-timing was my own fault, we just missed the 6am bus, otherwise, no complaints.
very friendly staff, great support in all questions, very clean, very good infrastructure, the quality is higher as two stars.
The navette picked me up from the airport and delivered me back there the next morning
location , staff
proximity to airport/prompt shuttle service It was difficult to get a snack...resturant next door was full of people [1 May], leaving McDonalds as our only option...tea making facilities in our room would have been most welcome.