This Microtel Inn by Wyndham Matthews/Charlotte is just off Interstate 485 and close to restaurants, the Charlotte Motor Speedway, downtown Charlotte, Bank of America Stadium, Time Warner Cable Arena, Bojangles Coliseum, the NASCAR Hall of Fame and drag racing at the Lowes Motor Speedway. The Charlotte Douglas International Airport is 12 miles away and Concord and Pineville are also close by. Stay connected with complimentary wireless Internet, and wake up to complimentary breakfast. Fax service helps you take care of business, and large-vehicle parking lets you come and go with ease. Modern guest rooms feature work desk and hairdryer, and select rooms are available with refrigerator and microwave, ideal for longer stays.
The staff was friendly
my bathroom ceiling was leaking water all night
Not so well maintained. Broken tiles in bathroom, leaky faucets, cigarette burns, could use a good thorough cleaning and some maintenance.
The front desk clerk that checked me in was friendly and professional.
Upon checking in I was told one of lights did not work.went straight to sleep when entering the room woke up around 8 to use microwave and it was dirty, toilet looked like ithad not been cleaned in months, old nab crackers under the bed along with someone
Ya did not like the room I played for was not the room I got they made me pay extra for their screw up not happy
Room was small, continental breakfast week, room looked old and out of date, not bathroom lotion, conditioner.
There was a used bar of soap left in our shower and we felt the shower had not been cleaned. Just very gross to find someone's used bar of soap in your room!
The room was not clean and the sheets had burn holes in them
Wendy's and bojangles were walking distance
No microwave or fridgeRemote didn't workDoor says checkout at noon,however when I asked if I could because of a delay flight I was told No!! And there would be a $10 charge if I did, not polite and sign info inside room should be removed.Sheets stai
Breakfast very limited
It was great they Neva bother u the place is nice n clean n quite
This hotel is obviously unkept, carpets are worn and filthy, has an odor that is indescribable. After switching rooms due to an unbearable odor in the first, we seem to wind up on the floor filled with night walkers, doors slammed all night.
Very clean and all personnel where very polite.
Room 112 is right next to office - very loud. Until about 10:30 pm when the sink and refrigerator were no longer being used.
Hair was all over the room
I got what I paid for....--- dollars and it was ok....nothing really bad or fancy...just ok.
Hotel really needs updating....all over.
Staff came promptly to change bedding.
Stuff from previous occupant still in room. Burned sheets. Fruit punch or juice (I hope!) on the bedding. Room was tiny.
We had to be switched from the rooms twice because of the cleanliness
Older kinda run down. But for the $ was great.
The hotel was nice and peaceful.
Not enough choices for breakfast.
The room was very old, and not well maintained. There were gouges out of the bathtub floor that i was concerned about whIle showering.
One staff member' female' just walked right into our room while my wife was there alone. She didn't call or knock first, just unlocked the door and came in,scared my wife to death !!! She was very rude and impolite. Will NOT go back there again !!!!!!!!!
We became homeless all of a sudden on Sat and on Friday Sept 12 a woman and man knocked on our door after we had paid over--- and told us we had to get rid of our dog, which was a service dog but that didn't matter all the woman told us was we would be
Location close to the bypass.
The room was in poor condition. The grout in the bathroom tile floor was loose, the sheets barely fit the mattress, and the motion-sensor bathroom night light was burned out. The worst was the smell. I had to buy Lysol to mask the odor.
The only reason this stay was average was the staff was excellent. The room smelled like smoke (requested non smoking room) the bathroom wasnt clean, the television was really old, bed was like a box of rocks.
Good overall and the continental breakfast is a positive mark.
It is tucked away with no signs on the road. It was very hard to find initially. They don't have a coin laundry in the hotel or within walking distance and the staff doesn't know where there is one to refer you to.