Pros (+) We were very pleased with the facilities, the service and everything in general. We will definitely stay here again!
2 stars
Comfort Suites Mattoon
Photos of Comfort Suites Mattoon
Overview
The Comfort Suites hotel in Mattoon, IL will get you refreshed and ready to take on the day for business or leisure. Our all-suites, smoke-free hotel is near Eastern Illinois University, Lake Land College, Lake Mattoon and Lincoln Log Cabin. Enjoy our amenities that include free hot breakfast, free WiFi, free weekday newspaper, a fitness center, indoor heated pool, guest laundry facility, newsstand, picnic area and business center with a computer with Internet, copy and fax. Each spacious guest suite features a TV, coffee maker, iron and ironing board, recharge device, microwave and refrigerator. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. All Comfort Suites are smoke free.
Latest deals for Comfort Suites Mattoon
Amenities at Comfort Suites Mattoon
- Indoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Flat-screen TV
- TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Internet
- Fan
- Fire extinguisher
- Air-conditioned
- Smoke alarms
- Heating
Accessibility and suitability
- Allergy-free room
- No smoking
- Increased accessibility
- Elevator
- Designated smoking area
Services and conveniences
- Business center
- Express check-out
- Meeting/Banquet facilities
- Private check-in/check-out
- 24hr front desk
Dining
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Microwave
Pool and spa
- Spa
- Hot tub
- Indoor pool
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Parking and transportation
- Free parking
- Private parking
Bathroom
- Hairdryer
- Shower
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Things to do
- Gift shop
General
- Seating area
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Comfort Suites Mattoon
7.8
Good
255 verified ratings
Wonderful
121
Very good
46
Good
23
Okay
14
Fair
15
Mediocre
14
Poor
22
Summary of reviews
Guests say
Guests appreciated the hotel's location and cleanliness, with many noting the friendly service and good breakfast options. However, there were significant concerns regarding the pool's usability, bed comfort, and maintenance issues, leading to a mixed overall experience.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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7.7 out of 10
215 reviews
7.7 out of 10
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9.6 out of 10
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the quality of the beds at Comfort Suites Mattoon?
Guests have consistently praised the comfortable and clean beds at Comfort Suites Mattoon, ensuring a good night's sleep during your stay.
Is parking readily available at Comfort Suites Mattoon?
Parking is readily available at Comfort Suites Mattoon, providing convenience for guests throughout their stay.
What can I expect from the food quality at Comfort Suites Mattoon?
Guests have appreciated the complimentary breakfast and numerous great-tasting breakfast choices at Comfort Suites Mattoon, ensuring a satisfying start to the day.
How is the cleanliness at Comfort Suites Mattoon?
Guests have consistently praised the cleanliness of Comfort Suites Mattoon, ensuring a comfortable and hygienic environment throughout their stay.
What is the best time to visit Comfort Suites Mattoon?
The high season at Comfort Suites Mattoon is in June, offering an ideal time to experience the hotel's offerings and nearby attractions.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Location
Some guests reported issues with noise in certain areas of the hotel, so consider requesting a room away from any potential sources of noise.
Verify Amenities Availability
Due to maintenance issues, such as the broken elevator, it's advisable to verify the availability of amenities like the hot tub and pool before booking, especially if these are important to your stay.
Check for Construction Updates
The hotel is currently undergoing construction, which has affected certain facilities. It's recommended to check for updates on the status of the construction and its impact on the available services.
Be Mindful of Room Lighting
Some rooms may have bright exterior lights that could affect sleep quality. Consider requesting a room with curtains that effectively block out external light.
Accessibility Consideration
If you have mobility concerns, it's important to note that the elevator has been reported as out of order. Requesting a room on a lower floor may be beneficial in such cases.
Double-Check Room Cleanliness
While many guests praised the cleanliness of the rooms, a few reported issues with cleanliness and maintenance. It's advisable to double-check the room upon arrival and report any issues to the staff promptly.
Verify Special Requests
If you have specific needs, such as a handicap-accessible room, it's recommended to double-check the availability of these features before arrival to avoid any inconveniences.
Plan for Breakfast Timing
Some guests experienced limited breakfast options when arriving later in the morning. Planning to have breakfast earlier may ensure a wider selection of items.
Confirm Payment Process
Some guests encountered issues with the payment process, especially when booking through third-party platforms. It's advisable to confirm the payment process upon check-in to avoid any inconveniences.
Stay Informed About Nearby Attractions
The hotel's proximity to attractions like the Mattoon Amtrak Station and Meadowview Golf Course makes it convenient for exploring the area. Consider planning visits to these nearby attractions during your stay.
Location
1408 East Broadway, Mattoon, IL 61938
What's nearby
- Mattoon Amtrak Station2.6 mi
- Mattoon Jewish Community Center2.9 mi
- Meadowview Golf Course4.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Comfort Suites Mattoon
Low season | February |
|---|---|
High season | September |
Average price (weeknight) | $125 |
Average price (weekend night) | $116 |
When to book a room at Comfort Suites Mattoon
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.0 |
|---|---|
Distance to city center | 2.5 mi |
Everything you need to know for your stay in Mattoon
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