Mattoon car rentals
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Cheap car rentals in Mattoon
| Mini |
| Economy |
| Compact |
| Intermediate |
| Standard |
| Full-size |
| Luxury |
| Minivan |
| Passenger van |
| SUV |
| Commercial |
| Pickup truck |
Mattoon car rental reviews and directory
Budget
4.6
Okay
19 reviewsCleanliness
5.9
Comfort
6.6
Pick-up/Drop-off
4.6
Value for money
4.6
2 locations in Mattoon
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Reviews
7.2 Good
Aug 2020
Pros:
Very friendly staffCons:
Just cheaper is all2.0 Mediocre
Jul 2020
Pros:
NothingCons:
Car was NOT available!!!4.0 Okay
May 2019
Cons:
Customer service was absolutely terrible. I will NEVER rent from this company again2.0 Mediocre
Apr 2019
Pros:
The front staff person was horrible. She was completely rude and uncaring. I had booked my reservation thru kayak and went to pick up the car at the rental place. When I got there, the lady at the front desk told me that I can’t rent a car without a credit card. I just had a debit card. This was aCons:
New policy as of March 31st. There was no mention of it when I had made the reservation. She showed no empathy for my dilemma. It was a horrible experience. I went to enterprise instead and got a rental from them later that day. Will definitely never rent from Budget at Decatur airport.4.8 Okay
Apr 2019
Cons:
We had to cancel the reservation because they didn’t have any card available even though we made a reservation.2.0 Mediocre
Jul 2017
Cons:
There were no cars left - I took a taxi to get to a location with no cars and then had to pay for a taxi to go to another car rental location where I just made it before they closed.Alamo
2.0
Mediocre
17 reviewsCleanliness
2.0
Comfort
2.0
Pick-up/Drop-off
2.0
Value for money
2.0
One location in Mattoon
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Reviews
2.0 Mediocre
Apr 2021
Pros:
Our confirmed reservations were not honored. After driving for over an hour to location to pickup car we were told there were not available. Confirmed reservation were worthless.Cons:
If we had gotten a car per our reservations.10.0 Excellent
Aug 2020
Cons:
It was great, there wasn't a line i was in and out. The gentleman upgraded me at no extra cost, some the best customer service I've had in a while10.0 Excellent
Nov 2019
Pros:
the older woman was helpful and i was pleasantly surprised to get a bigger car even though i had requested a kia or similar. since all she had on the lot was an Equinox i got that at the price i had planned to pay. Thank youCons:
nothing. very happy with the service10.0 Excellent
May 2019
Pros:
Fast and efficient service. Friendly staff. Excellent choice and condition of vehicles. The pick up location had a choice of vehicles we could take and when we indicated we have lots of luggage, the staff correctly suggested the Ford Explorer. Kudos to the staff.Cons:
Perhaps there could be a small map with arrows indicating the exact drop-off location. Sometimes Google maps will not bring you to the exact location but somewhere there and in a city like Chicago, you have to figure out the exact spot by going around in circles4.0 Okay
Jan 2019
Cons:
No one told us that 21 cannot rent a minivan. We wasted our time to rent this car. And i didn’t find how to cancel to reservation after the lady at the drop off location told us we can’t rent.9.6 Excellent
Nov 2017
Pros:
Great staff, easy to find.Cons:
Instructions for after-hours key drop-off should be better.Avis
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
2 locations in Mattoon
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Reviews
10.0 Excellent
Sep 2019
Pros:
Drop off easy and they ordered a taxi for usCons:
I am very unhappy with the insurance I booked on the website as I assumed I would be covered for emergency breakdown but Avis would not accept the emergency breakdown so had to pay again for that. I also already had other travel insurance so just wasted money The policy is misleading10.0 Excellent
Nov 2017
Pros:
The attendant was quick and efficient, making drop off an easy process.10.0 Excellent
Jun 2017
Pros:
The drop off process was efficient and easy! The people at the desk were friendly and helpful!10.0 Excellent
Sep 2019
Pros:
Drop off easy and they ordered a taxi for usCons:
I am very unhappy with the insurance I booked on the website as I assumed I would be covered for emergency breakdown but Avis would not accept the emergency breakdown so had to pay again for that. I also already had other travel insurance so just wasted money The policy is misleading10.0 Excellent
Nov 2017
Pros:
The attendant was quick and efficient, making drop off an easy process.10.0 Excellent
Jun 2017
Pros:
The drop off process was efficient and easy! The people at the desk were friendly and helpful!Easirent
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
2 locations in Mattoon
Enterprise
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
2 locations in Mattoon
Sunnycars
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Mattoon
Car rental locations in or near Mattoon
Good to know
Most popular agency | Enterprise |
|---|---|
Most popular car type | Economy |
Average price | $85/day |
Good deal | $65/day |
When to book a rental car in Mattoon
Top tips for renting a car in Mattoon
- 25% of our users found rental cars in Mattoon for $65 or less
- Economy rental cars in Mattoon are around 21% cheaper than other car types, on average