Holiday Inn Express & Suites Mattoon By IHG

You can expect a very good and varied breakfast with hot and fresh food, as mentioned in several guest reviews.

Pets are allowed on request, and charges may apply, as indicated in the hotel's amenities.

Yes, the staff is described as very friendly and efficient in multiple guest reviews.

Common concerns include issues with the pool and hot tub, cleanliness, and maintenance, as mentioned in various guest reviews.

The high season at the hotel is in May, according to the provided seasonality information.

Some guests reported issues with cleanliness, so it may be beneficial to inspect the room upon arrival and address any concerns with the staff promptly.

Several guests were disappointed by the unavailability of the pool and hot tub, so it's advisable to confirm their operational status before booking if these amenities are important to you.

Some guests felt that the hotel was overpriced for the area, so it may be worth comparing prices with other accommodations in the vicinity.

A few guests mentioned that the rooms looked outdated, so if modern decor is important to you, it might be helpful to inquire about the room's condition before booking.

While many guests praised the breakfast, some found it lacking, so it could be beneficial to ask about the current breakfast offerings to manage expectations.

Several guests experienced issues with the air conditioning, so it may be wise to ensure that the air conditioning in the room is functioning properly, especially during warmer months.

A couple of guests mentioned thin walls and noisy HVAC units, so if noise is a concern, it might be helpful to request a quieter room location or inquire about noise insulation.

The hotel allows pets, but charges may apply, so if traveling with pets, it's advisable to confirm the pet policy and associated fees in advance.

The hotel offers increased accessibility, which could be beneficial for guests with mobility concerns. It's recommended to inquire about specific accessibility features based on individual needs.

Some guests encountered issues with their reservations, so it may be helpful to double-check booking details and room type to avoid any discrepancies upon arrival.