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The staff was friendly & I would stay there again & again!
This is a nice, clean hotel with basic amenities. For the price, I got pretty much what I expected. We were in town for Baylor Homecoming and this was the closest available room. The breakfast is as basic as you can get. Cereal, toast, sweet rolls, and coffee.
convenient location and nice for the price! Yes, the room did have an unpleasant odor. it was supposed to be a non smoker room but smelled like an ashtray. Also the shower head needed to be replaced due to scale and shooting out very hard.
The room was spacious and the way they decorate the beds are so cute! We stayed for 3 days and it was a good experience. Nothing luxurious but cute. My only issue was that when they cleaned our room while we were gone...we came back and my personal pillow and blanket was on the floor. Why? Rude. The second day they set it on the chair which was better. But I was not happy about it being on the floor.
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The desk staff was very nice. The room 213 wAs very clean and inviting.the night desk clerk was very helpful when I Couldn't figure out the tv,when I stayed the second night. Room 117 wAs very moldy smelling kinda took your breath away.I told the desk the next day. The breakfast was pastry and milk and cereal,not bad but not great..I would still come back because I think the moldy smell will be taken care of .
The hotel was convenient to my location and was well priced. Toilet had not been cleaned under the rim for some time. I woke up late and was pressed for time. Bath/shower mechanism was unlike any I have encountered. Hotel might want to post instructions or tell guest how to get water to shower head.
shower curtain was too short and had to fight with it to keep blowing in. One staff member was rude when asking for change to wash clothes
It had a pool. It wasn't bad at all. It just wasn't great either.
Nice and clean with comfort No everything was fabulous
Room steward was great!
Good sized, clean room. Worked well for our family.
The room was great and the staff were outstanding! My only negative observation was that the bar was very poorly stocked for a weekend.
Nothing The pool was dirty. My door to my room wouldn't close, so we had to keep our valuables in the truck. Cockroaches were all throughout the building my son killed 3 in our room before we went to bed so we couldn't rest for thinking a big was going to crawl on us. The AC didn't work in the room so it was very HOT. The staff wasn't too thrilled about being at work.
We have a 9 year old with autism and two small pets that we had with us while travelling to Texas for a family emergency. This staff was absolutely amazing from enjoying our puppies to making sure that even my son felt welcome. He had slipped out of the room and was standing by the vending machine asking for cookies so a staff person brought him a bag of chips from the front desk. That meant so much to us, because a lot of times people don't always act very understanding of him. Nothing warms a mother's heart like seeing people take care of her children! I have never stayed in a hotel where every single staff member was so wonderful. Great job guys! Nothing, this was the best hotel we have ever stayed at.
Clean and inviting. The hot tub broke the last day we stayed.
The AC in our room didn't work great the first night. We reported it the next morning as we were leaving for the day. By the time we got back to our room, the AC had been fixed and was working very well!
The staff is wonderful. When you first walk in the hotel it smells clean. The beds are actually one of the best I have slept on.
Very clean room, with small refrigerator and microwave. We slept well, and had a good, included breakfast. When checking in, my wife's credit card was charged/reserved $30. for snacks we did not use. When we checked out, it seemed quite difficult for the desk clerk to print/write a paper saying that we did not buy any snacks. There was a pick up truck with dual rear wheels parked overnight in the front parking area, and hogging two parking spaces. This extra wide truck should have parked in the rear area since it is so wide.