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Grand Hyatt Melbourne
Top Business Hotel

123 Collins Street, Melbourne, VIC 3000, Australia
+61 396 571 234

$208+

Overall guest ratings

8.9/10 Excellent
Based on 3,064 reviews

Review highlights

  • 9.7
  • 8.6
  • 8.4
  • 6.9

Nearby

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    About

    Grand Hyatt Melbourne is the city centre of luxury, located on prestigious Collins Street and perfectly positioned in the heart of Melbourne’s business, fashion, dining and theatre scene. Renowned for 5-star service and facilities, the hotel’s offering is unrivalled and includes 550 guest rooms, spectacular upper and lower lobbies, Collins Kitchen restaurant, ru-co bar, City Club – Australia’s largest hotel gym open 24 hours, and an innovative premium events venue – the residence.

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    Hyatt

    Amenities

    • Parking
    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Business center
    • Car rental
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • ATM on-site
    • Gift shop
    • Coffee shop
    • Babysitting/child services (surcharge)
    • Pets not allowed
    • Steam room
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall Rating

    8.9 Excellent
    Based on 3,064 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      9.7 "City centre within easy reach, said 97%."
      9.8 "Easily accessible by car, said 98%."
      8.9 "89% thought it was easy to get to the train station."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
      7.3 "73% said the concierge service was amazing."
      7.4 "74% found the restaurant service to be one of the best."
    • 8.4 "Amenities are good."
      8.5 "85% thought the building was wonderful."
      7.7 "77% enjoyed the lobby entrance."
      9.6 "96% thought the architecture was beautiful."
      9.3 "Business facilities were excellent, according to 93%."
      7.5 "75% loved the outdoor sports facilities."
      7.0 "70% said the facilities were very new."
    • 8.3 "Very nice wellness & sports facilities."
      9.3 "top-notch fitness area, thought 93%."
    • 8.2 "Breakfast is good."
    • 6.9 "Average comfort."
    • 6.4 "Internet is average."
      5.9 "59% thought the wifi quality was ok."
    • 6.3 "Average value."
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    Overall Rating

    9.0 Excellent
    Based on 2,052 reviews
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
      9.8 "Easily accessible by car, said 98%."
    • 8.5 "Very nice wellness & sports facilities."
      9.4 "top-notch fitness area, thought 94%."
    • 8.5 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
      7.3 "73% said the concierge service was amazing."
    • 8.4 "Amenities are good."
      8.5 "85% thought the building was wonderful."
      7.7 "77% enjoyed the lobby entrance."
    • 8.3 "Breakfast is good."
    • 6.7 "Internet is average."
      6.0 "60% thought the wifi quality was ok."
    • 6.2 "Average value."
    View all review categories

    Overall Rating

    8.8 Excellent
    Based on 459 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 8.5 "Breakfast is good."
    • 8.4 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
    • 6.9 "Rooms are ok."
      5.9 "For only 59%, the bathroom was ok."
    • 5.5 "Average value."

    Overall Rating

    8.6 Excellent
    Based on 122 reviews
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 8.4 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 7.5 "Nice rooms."
      8.1 "81% said the beds were comfortable."
      7.6 "76% thought rooms were spacious."

    Overall Rating

    8.8 Excellent
    Based on 428 reviews
    • 9.8 "Terrific location."
    • 8.5 "Very nice wellness & sports facilities."
      9.2 "top-notch fitness area, thought 92%."
    • 8.3 "Breakfast is good."
    • 8.2 "Amenities are good."
      8.2 "82% thought the building was wonderful."
      7.7 "77% enjoyed the lobby entrance."
    • 7.4 "Good service."
      9.0 "90% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
    • 6.4 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
      5.9 "For only 59%, the bathroom was ok."
    • 6.0 "Average value."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    data provided by TrustYou

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