Gran Real Yucatan

The hotel offers a range of amenities including a business center, tour desk, and a pool with spa facilities. Guests can also enjoy board games and puzzles during their stay.

Yes, the hotel offers free parking and a shuttle service for guests' convenience. The parking area is secured with a gate at night.

Guests have praised the delicious cooked-to-order breakfast and the pleasant dining experience. However, some mentioned limited lunch options and poor quality food in the restaurant.

Guests have appreciated the well-cleaned and spacious rooms, as well as the lovely grounds and lobby. However, there have been concerns about outdated rooms, musty odors, and cleanliness issues in some areas.

The hotel's staff has been described as very friendly, helpful, and exceptional. However, there have been comments about understaffing, slow internet, and unaddressed maintenance issues.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

The hotel is conveniently located in the Centro area, making it easy to explore nearby attractions such as Teatro Peón Contreras, Parque Hidalgo, and the Catedral de Mérida.

Some guests noted that certain rooms may be in need of renovation, while others praised the spacious and clean rooms. It's advisable to inquire about the condition of the specific room before booking.

Guests appreciated the well-maintained colonial architecture of the hotel, particularly the inner courtyard and the impressive lobby. Take time to explore and appreciate these features during your stay.

A few guests mentioned noise disturbances, such as noisy corridors and thin walls. Light sleepers may want to consider requesting a quieter room or bringing earplugs.

Some guests experienced issues with the Wi-Fi, particularly in the rooms. It may be helpful to inquire about the Wi-Fi signal strength in the specific room before arrival, especially if reliable internet access is essential.

While the hotel offers dining facilities, guests also enjoyed exploring the variety of food options within walking distance. Consider venturing out to experience the local cuisine and dining atmosphere.

Guests noted that the hotel experiences high and low seasons in February and March, respectively. Planning a visit during the low season may offer a quieter and more relaxed experience.

The hotel provides a concierge service, which can be valuable for arranging tours, transportation, and other activities. Don't hesitate to seek assistance from the knowledgeable staff.

While the hotel offers free parking, some guests mentioned that the parking lot may require attention. If traveling by car, it's advisable to inquire about the parking facilities and any security measures in place.