Pros (+) Location, ambiente
Cons (-) Wifi was not good. No had concent in the room.
2 stars
Hotel Santa María Mérida
Calle 55 No 493 x 56 y 58 Col Centro, 97000 Mérida, Yucatan, Mexico
Mérida, Mexico
See location+52 999 899 3914Photos of Hotel Santa María Mérida
Overview
Hotel with a 24-hour front desk, a short walk to Paseo de Montejo An outdoor pool, concierge services, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include tour/ticket assistance and a garden. Change of towels is available on request. Hotel Santa María Mérida offers 67 accommodations with air conditioning. Each accommodation is individually furnished. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers. This Mérida hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily. Recreational amenities at the hotel include an outdoor pool.
Amenities at Hotel Santa María Mérida
- Outdoor pool
- Restaurant
- Free Wi-Fi
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Internet
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Fan
- Fire extinguisher
- Air-conditioned
- Free toiletries
- Shampoo
- Smoke alarms
- Trash cans
Services and conveniences
- Car rental
- Wake-up service
- Express check-out
- Bottle of water
- Concierge service
- Currency exchange on-site
- Tour desk
- 24hr front desk
Bathroom
- Toilet
- Toilet paper
- Public bath
- Shower
- Private bathroom
Parking and transportation
- Free parking
- Private parking
- Shuttle service (additional charge)
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
- TV
Accessibility and suitability
- Allergy-free room
- No smoking
- Increased accessibility
Bedroom
- Clothes rack
- Socket near the bed
- Wardrobe or closet
Outdoor
- Terrace/Patio
- Garden
Laundry
- Pants press
- Iron and ironing board
Dining
- Restaurant
- Food can be delivered to guest accommodation
Health and safety
- Daily housekeeping
- Safe
Pool
- Pool towels
- Outdoor pool
Workspace
- Desk
General
- Storage available
Reviews of Hotel Santa María Mérida
8.3
Very good
2855 verified ratings
Wonderful
1261
Very good
751
Good
412
Okay
172
Fair
118
Mediocre
50
Poor
91
Summary of reviews
Guests say
Guests appreciated the hotel's great location and friendly service, particularly highlighting its proximity to attractions and helpful staff. However, many reviews pointed out cleanliness issues, with some rooms reported to be in poor condition and lacking proper maintenance. Overall, while the location and service were praised, the cleanliness and amenities left much to be desired.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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8.3 out of 10
657 reviews
8.3 out of 10
3 reviews
7.3 out of 10
2 reviews
8 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a beautiful hacienda style property, a small but cool pool, and a lovely courtyard with a pool for a refreshing dive.
Is parking available at the hotel?
Yes, the hotel offers free parking on-site and has a private parking area, as well as a shuttle service available for an additional charge.
How is the food quality at the hotel?
Food can be delivered to guest accommodation, and there are restaurants nearby, providing convenient dining options for guests.
What can guests expect in terms of cleanliness?
The hotel provides daily housekeeping, and the rooms are described as tidy, comfy, and very clean by guests.
When is the best time to visit the hotel?
The high season is in April, offering a great time to experience the hotel's updated air conditioning and the hotel's amazing location in the historic center.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room on Lower Floors
If you have mobility concerns or heavy luggage, consider requesting a room on the lower floors, as the hotel does not have an elevator and carrying luggage up several flights of stairs can be challenging.
Check Room Amenities
Some guests have reported issues with hot water, air conditioning, and faulty shower heads. It's advisable to check these amenities upon arrival and request a room change if needed.
Explore Nearby Attractions
The hotel's central location makes it convenient for visiting nearby attractions such as Teatro Peón Contreras, Parque Hidalgo, Palacio de Gobierno, and Catedral de Mérida, all within walking distance.
Consider Noise Levels
Some guests have mentioned noise disturbances, particularly from neighboring air conditioning units and external sources. Light sleepers may want to prepare for potential noise disruptions.
Request a Fridge
If you prefer to have a fridge in your room, it's recommended to request this in advance, as not all rooms are equipped with this amenity.
Be Mindful of Wi-Fi Connectivity
Several guests have experienced issues with the Wi-Fi, including slow and unreliable connections. Consider this if you rely on internet access during your stay.
Inquire About Parking
The hotel offers free parking, but availability may be limited. It's advisable to inquire about parking space in advance, especially if you are arriving by car.
Enjoy the Hotel's Aesthetic
Guests have appreciated the hotel's colorful, colonial-style building and the pretty internal courtyard with a small pool, providing a pleasant atmosphere for relaxation.
Take Advantage of the Concierge Service
The hotel offers a concierge service, which can be helpful for arranging tours, currency exchange, and car rental, enhancing the overall guest experience.
Check for Room Maintenance
Some guests have encountered maintenance issues such as drainage problems and faulty TV cable systems. It's advisable to check the room for any maintenance concerns upon arrival.
Location
Calle 55 No 493 x 56 y 58 Col Centro, 97000 Mérida, Yucatan
What's nearby
- Casa Pompidou147 yd
- Teatro Peón Contreras227 yd
- Parque Hidalgo351 yd
- Galeria Tita Arte en Piedra386 yd
- Catedral de Mérida0.3 mi
- Museo de Arte Popular de Yucatan0.3 mi
- Parque de La Mejorada0.3 mi
- Plaza Grande0.3 mi
- Museo Casa Montejo0.4 mi
- Merida Inglés Library0.4 mi
- Museo de la Ciudad de Mérida0.4 mi
- Palacio Canton0.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:30 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Santa María Mérida
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
February | April | $32 | $56 |
Cheapest month to stay with an average 21% drop in price. | Most expensive month to stay with an average 74% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at Hotel Santa María Mérida
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hotel Santa María Mérida
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Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.7 | 0.4 mi | Mérida Rejon | 3.3 mi |
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