Highland Estates Resort

Location was nice

The hotel was advertised as having a pool, spa, and an on location restaurant. Given that it was 110° out and after a long day of travel I was really looking forward to the pool and not having to leave the hotel to go get food. The pool, spa, and the restaurant were all closed down. And not closed for some sort of maintenance or repair, but closed long-term as a regular course of business. However their website and advertising still says they have these things. I told the staff and they just kind of shrugged their shoulders and did not offer any sort of discount even when I told them I would not have booked there had they honestly advertised the hotel. Despite it being 110° outside, they do not maintain any sort of climate control in the room so when I got to the room it was over 90° inside on my top floor room. The rooms do not have a central HVAC system, just one of those wall units. It took until past 9 PM to get the room cool down to an acceptable temperature but the units had to stay on all night long to maintain it, and the units are super loud and obnoxious.