Excellent
5 stars
Hotel Marquis Reforma
Paseo De La Reforma 465 Col Cuauhtemoc, 06500 Mexico City, Mexico City Federal District, Mexico
Mexico City, Mexico
See location+52 555 229 1200Photos of Hotel Marquis Reforma
Overview
Hotel Marquis Reforma is a 5-star hotel set in a glass castle-inspired building in a lively part of Mexico City. It is ideal for business or leisure travelers seeking comfort and quality during their visit to the city. The hotel is near numerous dining, shopping, sights, and entertainments options.
The hotel offers over 100 luxury accommodations which blend old-world charm with modern comforts and amenities. Wood accents, marble bathrooms, and sophisticated decor are integrated throughout. Guests can choose from lofts, suites, king rooms, double rooms, executive city view rooms, sky suites, and deluxe master suites. Room service and laundry service is available. All rooms are kid-friendly.
All accommodations feature bathrobes, blackout drapes, complimentary bottled water, flat-screen televisions, large in-room safe, fresh fruit delivered daily, spectacular views of the surrounding city and garden areas, clock radio, charger for Apple products, an ergonomic workspace, luxury bath products, hairdryer, high-speed internet access, daily housekeeping, mini bar, marble bathrooms, iron, slippers, and air-conditioning. Upgraded suites add spacious separate living rooms and private jacuzzi tubs.
The hotel offers a multitude of services and amenities. Complimentary newspapers are provided daily in the lobby. A 24/7 luxe fitness center boasts modern exercise equipment and cardio machines. The onsite day-spa offers a wide range of lavish therapeutic services, including massages and facials. There is an adults-only indoor pool, complete with a deck, lounge chairs, and hot tub.
Guests can dine at the four onsite restaurants, each offering a refined menu of varying upscale cuisine. Outdoor dining is available. A sophisticated bar serves gourmet cocktails, fine wines, and craft beers.
Latest deals for Hotel Marquis Reforma
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hotel Marquis Reforma
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Coffee shop
- Valet parking
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Additional toilet
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
Dining
- Grocery deliveries
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Snack bar
- Breakfast in the room
- Dining table
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Designated smoking area
- Increased accessibility
- Elevator
- Accessible by elevator
- Upper floors accessible by elevator
General
- Hardwood or parquet floors
- Interconnected room(s) available
- Storage available
- Seating area
- Slippers
- Sofa
- Telephone
- Carpeted
- City view
Bedroom
- Extra-long beds (> 2 meters)
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Pool and spa
- Spa
- Hot tub
- Indoor pool
- Spa and wellness center
- Massage
- Sauna
Kitchen
- Kitchen
- Kitchenette
- Microwave
- Refrigerator
- Coffee machine
- Dining area
Parking and transportation
- Parking
- Private parking
- Shuttle service (additional charge)
- Airport shuttle
- Valet parking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Things to do
- Gift shop
- Bicycle rental
- Board games/puzzles
- Beauty salon
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Outdoor
- Terrace/Patio
- Balcony
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of Hotel Marquis Reforma
8.7
Very good
1179 verified ratings
Wonderful
804
Very good
146
Good
98
Okay
47
Fair
35
Mediocre
19
Poor
30
Summary of reviews
Guests say
Guests appreciated the hotel's location, describing it as excellent and convenient. However, many expressed dissatisfaction with the service, noise levels, and limited amenities, which detracted from their overall experience. Cleanliness was noted positively, but several guests felt the value for money was lacking due to high prices for food and services.AI-Generated from customer reviews
Reviews(8)
Q&A(5)
Tips(10)
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All reviews
Pros (+) Centrally located hotel. This is a 5 star hotel with a great price. The staff is very attentive to our needs. The room was made in the morning and when we came back, it was set for bed time with a piece of chocolate on the pillow. The hotel constantly sanitize and takes hygiene very seriously. They even provided us masks and hand sanitizers. We would definitely return back to the same hotel
Cons (-) The room ber a little small but the level of service made up for it. I would have the staff and the hotel a 10 star.
Pros (+) The Hotel has a very good location. Rooms are clean and provide all amenities. The food is very well prepared and the Spa is top of the line.
Pros (+) Restaurante
Cons (-) Location
Pros (+) The staff
Cons (-) No free wifi
Pros (+) Very nice reception and excellent restaurant
Cons (-) Room are very small
Pros (+) I found the value for this hotel to be amazing. There were several restaurants to choose from in the lobby plus the bar stayed open past 2am. I thought the segregated spa was a bit odd, but my wife and I were able to get an excellent 90-minute couples massage. The hotel is close to the main park where there are plenty of attractions. The staff was always able to accommodate me and they were super ...
Cons (-) I didn't like that the spa was segregated. I would like to have spent some time in the Jacuzzi with my wife, but that is not the case with the spa facility.
Read more
Pros (+) Great location, nice business stay.
Cons (-) Upcharge for everything. Works for business, not as ideal for family.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's accommodations?
The hotel offers over 100 luxury accommodations which blend old-world charm with modern comforts and amenities. Guests can choose from lofts, suites, king rooms, double rooms, executive city view rooms, sky suites, and deluxe master suites. All rooms are kid-friendly and feature bathrobes, blackout drapes, complimentary bottled water, flat-screen televisions, and more.
How is the hotel's dining experience?
Guests can dine at the four onsite restaurants, each offering a refined menu of varying upscale cuisine. Outdoor dining is available, and there is a sophisticated bar serving gourmet cocktails, fine wines, and craft beers.
What are the hotel's spa and fitness facilities like?
The hotel offers a 24/7 luxe fitness center with modern exercise equipment and cardio machines. There is also an adults-only indoor pool, complete with a deck, lounge chairs, and hot tub. The onsite day-spa offers a wide range of lavish therapeutic services, including massages and facials.
How is the hotel's customer service?
The staff is exceptional, thorough, professional, and thoughtful. They are attentive, responsive, and polite. The hotel also has multilingual staff and offers concierge service.
What are some nearby attractions to the hotel?
The hotel is near numerous dining, shopping, sights, and entertainment options, including El Ángel de la Independencia, Museo Tamayo de Arte Contemporáneo, and Chapultepec Castle.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Upgrade
Consider upgrading to a suite for a more spacious and luxurious experience, with separate living areas and private jacuzzi tubs available in upgraded suites.
Explore Nearby Attractions
Take advantage of the hotel's proximity to popular attractions such as El Ángel de la Independencia, Museo Tamayo de Arte Contemporáneo, and Chapultepec Castle, all within walking distance.
Dine at Onsite Restaurants
Guests can enjoy a refined dining experience at the four onsite restaurants, offering a variety of upscale cuisine, with outdoor dining available for a unique ambiance.
Utilize Spa Services
Indulge in therapeutic services at the onsite day-spa, offering massages and facials, and make use of the adults-only indoor pool, complete with a deck, lounge chairs, and hot tub.
Consider Room Selection
When booking, consider the room type carefully, as some guests found the double rooms to be small and tight, while suites offered more space and a better experience.
Be Mindful of Noise
If sensitive to noise, consider requesting a room away from traffic, as some guests noted traffic noise due to a gap in the room window.
Check for Room Amenities
Upon arrival, ensure that all room amenities, such as minibar items and coffee supplies, are provided as expected, as some guests experienced discrepancies in the services included in their booking.
Stay Informed About Exchange Rates
When dealing with currency exchange and payments, be vigilant and clarify any discrepancies to avoid misunderstandings, as some guests encountered issues with overcharging and payment verification.
Take Advantage of Hotel Facilities
Make use of the 24/7 luxe fitness center, offering modern exercise equipment and cardio machines, and consider renting bicycles to explore the nearby attractions with ease.
Be Cautious with Payment Holds
Be cautious of payment holds, as some guests reported unexpected holds on their credit cards, leading to inconvenience and communication issues with the hotel.
Location
Paseo De La Reforma 465 Col Cuauhtemoc, 06500 Mexico City, Mexico City Federal District
What's nearby
- The St. Regis Mexico City163 yd
- El Ángel de la Independencia0.4 mi
- Zona Rosa0.6 mi
- Chapultepec Forest1.2 mi
- Museo de Arte Popular1.9 mi
- World Trade Center Mexico City2.1 mi
- Paseo de la Reforma2.1 mi
- Plaza Garibaldi2.5 mi
- Plaza de la Constitucion2.7 mi
- Catedral Metropolitana de la Ciudad de México2.7 mi
- National Palace2.8 mi
- Foro Sol Autodrome5.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Marquis Reforma
Low season | November |
|---|---|
High season | April |
Average price (weeknight) | $227 |
Average price (weekend night) | $179 |
When to book a room at Hotel Marquis Reforma
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in Mexico CityGood to know
Value for money | 8.2 |
|---|---|
Distance to city center | 1.3 mi |
Nearest Airport | Mexico City Benito Juarez |
Distance to airport | 6.6 mi |
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