Montego Bay Resorts

Staff was untrained and rude, amenities were not as stated on website, food was limited selection and not good, room had mold so had to be transferred to another. Overall there for 3 nights and was not pleased

Food

Proximity to the beach, friendly staff, and cleanliness.

The food is not all that great.

The food was lovely and the room was comfy. The staff was very courteous and very polite.

The food at the grill needs a little work. I visited there twice and in the two instance the food was badly burnt, not very sumptuous at all.

There were not enough fitness classes

Spa

Incredible hospitality of the hostess Jennifer and all the staff, good view at the Carribean sea, free wireless wi-fi.

ring at the front desk for easier calling on hotel staff

Very friendly staff, good food.

New Jamaican smoking laws prohibit smoking on most of the property except designated areas, of which there are only two.

The staff were all very polite. Very engaging

This was our 3rd visit to the Iberostar Grand and it was equally as successful as the last two. The hotel strives to make your stay as pleasurable as possible and they definitely succeed. The rooms are spacious and comfortable with plenty of closet and drawer space. The bathroom set up with the 2 sinks also a bonus. Our butlers worked hard to exceed our expectations! The selections at the breakfast and lunch buffets are extensive and delicious and the staff will accommodate any request if possible. The staff is friendly, professional, and truly interested in making your holiday as perfect as possible. We hated to leave but will definitely be back next year!

The chair situation remains a bit of a problem. Many guests do save their spots at both the pool and the beach and then never use them. This is selfish rude behavior with no regard to the other guests but it's hard to find a solution to eliminate this behavior. It is more of a problem when the hotel is extremely busy. In a perfect world (!) i would prefer an additional dining option for dinner.

This all inclusive, was top rate. The food, room, and butler service were all top notch. My wife and I, attended a wedding on the resort, and the staff did a great job.

The staff was very accommodating.

Property is starting to show its age in some areas. Food was ok, but nothing had a wow factor. Rooms were comfortable and the pool/beach area was top notch. Entertainment was ok. Wish they had a craft beer. Red Stripe gets old fast. Disco was just that. Disco. Other all inclusive resorts have had a period of other types of music such as rock for a couple of hours each night which breaks up the monotony. Wifi was lacking. Had to sign on 3 or 4 times a day for some reason and this happened with all of our phones. Resort was pricey when compared to others.

I liked that there was was a game room and a lounge which both had billiards, darts, and foosball. There was a 10 minute intro to scuba offered in the swimming pool which I found interesting as someone with no prior experience. It was very casual and didn't require an appointment. There was also a one hour snorkel + flippers rental allowance each day and a small man-made reef on the edge of the swimming area which I would consider the best of the 'included' offerings. The 'Little River' restaurant which provided the main buffets had a good variety of options and generally tasted good. The staff was generally kind, friendly, and helpful, most notably at the front desk.

I found the biggest disappointment to be the overall cost to benefit ratio of the stay experience. To expound on the title: The property was decent but had several quality shortcomings that gave it an ill-maintained feel: The felt on the pool table in the lobby was gouged and loose, only about 10% of the pool cues had usable tips, the direction lights on several elevators did not function, and a wall-mounted lighting fixture in my room was only half mounted and hung at a strange angle. As for the food, I ate at the main buffet most of the time and tried as much variety as I could and though the food was generally good I didn't experience anything great. I also ate at the reservation-required Japanese Hibachi one night and the quality was notably lower than that of the buffet. I had a few mixed drinks at the bars every day and found that they were weak in alcohol, and the taste varied greatly with each bartender. Lastly, the 'all inclusive' label did not apply to most of the snorkel and scuba recreation (except what I listed in the pros) which I found a bit disappointing.

Adults only and the staff was amazing! The staff was so kind went out of their way for you and always so sweet. They remember you after only meeting you once!

It was mostly couples which isn't a bad thing but could be annoying for some. It's a long way from most excursions. It's not a 5 Star compared to American Standards but for sure a 4-4.5!

Everything picky eatter BUT i enjoyed the food nice restaurants

Sleeping in hammocks poolside, food, bartenders, lifeguards, everyone was extremely friendly & helpful.

No partition between shower/wash basins & sleeping quarters (friends trip).

My husband and I visited Iberostar Rose Hall Suites for a friend's wedding. We had a great time. The resort is beautiful. It is very clean and the rooms are very nice. The balcony is a nice size and we had a beautiful view of the pool and ocean. The food was ok. The Cajun restaurant was good. The buffet was good if you go during the first few hours but if you go towards the last hour there is hardly any food left and whatever is left tastes like its been sitting out all day. The beach is beautiful and very clean. The resort offers free snorkeling, catamarans and kayaking. I missed my children very much but there is free wifi in the lobby so I was able to Skype with them from my iPad everyday.

This resort was everything we expected from a fine hotel. Everyone on their staff was courteous and helpful, they couldn't do enough for you. Excellent room, clean, non-smoking, and all the amenities you would expect. Great food, lots of activities during the day if you wish to participate, live shows every night in the theater. We will definitely be going back.

Loved the restaurants and food..staff was excellent and very friendly.. hotel was very clean. I am very happy we chose the Hyatt Ziva. We can't wait to get back.

The food was very good, rooms and view were excellent.

The only complaint is the music went on a bit later in the night. Not terrible, but since I was there for business, I didn't get as much sleep as I would have liked.

Overall my experience for a first time visit to Mo.Ja.was fantastic and fulfilling

the location, the staff, the quality as well as the food, and the community as a whole just a fabulous time and will be back

If you want to really know Jamaica and not feel like your in a tourist bubble , this place gives you that experience , its quiet the staff is engaging , the view is breathtaking , i say if its your 1st time visiting Ja do a hotel, but if you want to experience Jamaica from a different perspective and feel like you live there , I'd book at ocean view villa

Great place to visit, very humid this time of year, but still good place to get away.

Wonderful staff, very helpful, professional. Facility is fantastic.

Close to the airport and the staff was very kind and cheerful. Food was delicious.

My phone was broken the whole trip. I asked from the moment we checked in and they had promised to fix it but never did. Couldn't call friends in other rooms and had to walk downstairs every time I needed something.

This motel had wonder staff from the front desk to the maid service ! The food was excellent So much to choose from! There were many activities to choose from, pools, beach areas, and fun shows in the evenings. We had a great time!

The hotel was absolutely amazing! The food on the other hand was not excellent, but it wasn't disgusting either.

I love everything about this hotel. The rooms were clean the property is just breathtaking. If you plan to visit try the French and Brazilian restaurant. The experience was worth it. I will definitely visit again. The staff was very friendly.

The hotel was clean and presentable and the staff made you welcome. The room was beautifully furnished and it was a lovely place to hide out with love ones and away from the busy hustling in the town