Overview

Portola Hotel & Spa at Monterey Bay

Two Portola Plaza, Monterey, CA 93940, United States
+1 831 649 4511

$154+

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Rates

Overall guest ratings

8.2/10 Excellent
Based on 2,045 reviews
See all reviews

Review highlights

  • 9.4
  • 8.7
  • 6.4
  • 5.4

Good to know

  • Clean rooms
  • Wonderful sightseeing

Nearby

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    About

    With a stay at Portola Hotel & Spa at Monterey Bay in Monterey, you'll be connected to the convention center and minutes from Monterey Convention Center and Fisherman's Wharf. This 4-star resort is within close proximity of Maritime Museum and Pacific House Museum.

    Rooms

    Make yourself at home in one of the 379 guestrooms featuring refrigerators and LCD televisions. Your room comes with a pillowtop bed. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

    Rec, Spa, Premium Amenities

    Pamper yourself with a visit to the spa, which offers body treatments and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a spa tub, and a sauna. This resort also features complimentary wireless Internet access, babysitting/childcare, and gift shops/newsstands.

    Dining

    Grab a bite to eat at the resort's restaurant, where you can enjoy drinks at a bar, take in a garden view, and even dine alfresco (weather permitting). You can also stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Planning an event in Monterey? This resort has 50,000 square feet (5 square meters) of space consisting of conference space and meeting rooms. Extended parking is available onsite.

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    Amenities

    • Pets allowed on request. Charges may apply.
    • ATM on-site
    • Babysitting or child care
    • Business center
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • Spa
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Child pool
    • Internet (surcharge)
    • Parking (surcharge)
    • Designated smoking area
    • Steam room
    • Wedding services
    • Terrace/Patio
    • Wi-Fi
    • Indoor pool
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    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.2 Excellent
    Based on 2,045 reviews
    • 9.4 "Terrific location."
    • 8.7 "Great service."
    • 8.6 "Very nice wellness & sports facilities."
    • 8.3 "Food is delicious."
    • 7.2 "Good vibe."
    • 6.4 "Average amenities."
    • 5.4 "Average comfort."
    • 5.4 "Breakfast is mediocre."
    • 4.5 "Value below average."
    • 2.5 "Disappointing internet connection."
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    Overall Rating

    8.4 Excellent
    Based on 981 reviews
    • 9.3 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
    • 6.8 "Rooms are ok."
      6.7 "For only 67%, the bathroom was ok."
    • 6.1 "Average amenities."
      6.0 "60% thought the building was acceptable."
    • 5.4 "Breakfast is mediocre."
    • 5.4 "Average comfort."
    • 4.5 "Value below average."
      3.1 "69% thought it was overpriced."
      2.0 "80% said the breakfast was too expensive."
    • 2.3 "Disappointing internet connection."
      3.1 "69% thought it was overpriced."
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    Overall Rating

    8.1 Excellent
    Based on 940 reviews
    • 9.2 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.6 "96% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.4 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      9.3 "93% thought the service was very professional."
    • 6.5 "Average amenities."
      6.3 "63% thought the building was acceptable."
      6.2 "62% considered the lobby entrance to be so-so."
    • 6.3 "Rooms are ok."
      6.5 "For only 65%, the bathroom was ok."
    • 5.4 "Breakfast is mediocre."
    • 5.4 "Average comfort."
    • 4.5 "Value below average."
      3.5 "65% thought it was overpriced."
      1.7 "83% said the breakfast was too expensive."
    • 2.7 "Disappointing internet connection."
      3.5 "65% thought it was overpriced."
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    Overall Rating

    8.0 Good
    Based on 61 reviews
    • 9.2 "Terrific location."
    • 8.7 "Generally very clean."
    • 8.6 "Great service."
    • 6.8 "Rooms are ok."
    • 6.3 "Average amenities."
      6.3 "63% thought the building was acceptable."
    • 5.7 "Average comfort."
    • 4.2 "Value below average."
    View all review categories

    Overall Rating

    7.9 Good
    Based on 61 reviews
    • 9.5 "Terrific location."
    • 8.8 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 8.5 "Generally very clean."
    • 7.0 "Nice rooms."
      8.4 "84% said the beds were comfortable."
    • 5.7 "Average comfort."
    • 4.5 "Value below average."
    Good to know
    "Clean rooms"
    "Wonderful sightseeing"
    data provided by TrustYou

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