Overview

Portola Hotel & Spa at Monterey Bay

Two Portola Plaza, Monterey, CA 93940, United States
+1 831 649 4511

$223+

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Rates

Overall guest ratings

8.2/10 Excellent
Based on 2,246 reviews
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Review highlights

  • 9.1
  • 8.3
  • 6.0
  • 5.9

Good to know

  • Comfortable beds
  • Wonderful sightseeing

Nearby

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    About

    With a stay at Portola Hotel & Spa at Monterey Bay in Monterey, you'll be connected to the convention center and minutes from Monterey Convention Center and Fisherman's Wharf. This 4-star resort is within close proximity of Maritime Museum and Pacific House Museum.

    Rooms

    Make yourself at home in one of the 379 guestrooms featuring refrigerators and LCD televisions. Your room comes with a pillowtop bed. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

    Amenities

    Pamper yourself with a visit to the spa, which offers body treatments and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a spa tub, and a sauna. This resort also features complimentary wireless Internet access, babysitting/childcare, and gift shops/newsstands.

    Dining

    Grab a bite to eat at the resort's restaurant, where you can enjoy drinks at a bar, take in a garden view, and even dine alfresco (weather permitting). You can also stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Planning an event in Monterey? This resort has 50,000 square feet (5 square meters) of space consisting of conference space and meeting rooms. Extended parking is available onsite.

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    Amenities

    • Wi-Fi
    • Fitness center
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • ATM on-site
    • Babysitting or child care
    • Business center
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Child pool
    • Internet (surcharge)
    • Parking (surcharge)
    • Designated smoking area
    • Steam room
    • Wedding services
    • Terrace/Patio
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.2 Excellent
    Based on 2,246 reviews
    • 9.1 "Terrific location."
    • 8.3 "Very nice wellness & sports facilities."
    • 8.3 "Food is delicious."
    • 8.2 "Great service."
    • 6.8 "Rooms are ok."
    • 6.0 "Average amenities."
    • 5.9 "Bar is ok."
    • 5.5 "Average comfort."
    • 3.9 "Value below average."
    • 2.4 "Disappointing internet connection."
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    Overall Rating

    8.4 Excellent
    Based on 1,167 reviews
    • 8.6 "Location is great."
      9.4 "94% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% appreciated the closeness to the beach."
    • 8.4 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      7.6 "76% thought the service was very professional."
    • 6.9 "Rooms are ok."
      6.9 "Only 69% said rooms were big enough."
      6.5 "65% said the view was so-so."
      5.7 "For 57%, maintenance was acceptable."
    • 6.3 "Breakfast is mediocre."
    • 6.1 "Bar is ok."
    • 5.6 "Average comfort."
      6.9 "Only 69% said rooms were big enough."
    • 5.2 "Average amenities."
      5.6 "56% thought the building was acceptable."
      6.1 "61% considered the lobby entrance to be so-so."
      5.2 "52% found the grounds not bad."
    • 3.5 "Value below average."
      2.6 "74% thought it was overpriced."
      1.7 "83% said the breakfast was too expensive."
    • 2.2 "Disappointing internet connection."
      2.6 "74% thought it was overpriced."
      1.7 "83% said the wifi quality was bad."
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    Overall Rating

    8.0 Good
    Based on 920 reviews
    • 8.6 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      7.9 "79% thought the service was very professional."
    • 8.6 "Location is great."
      9.4 "94% liked the proximity to sightseeing."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 6.3 "Average amenities."
      6.2 "62% thought the building was acceptable."
      6.2 "62% considered the lobby entrance to be so-so."
      6.2 "62% found the grounds not bad."
    • 6.1 "Breakfast is mediocre."
    • 6.0 "Rooms are ok."
      6.8 "For only 68%, the bathroom was ok."
      6.6 "Only 66% found the balcony ok."
      5.0 "Only 50% thought the shower was ok."
      5.4 "Only 54% said the rooms were modern."
    • 5.1 "Average comfort."
    • 3.5 "Value below average."
      2.7 "73% thought it was overpriced."
      1.6 "84% said the breakfast was too expensive."
    • 2.5 "Disappointing internet connection."
      2.7 "73% thought it was overpriced."
      1.9 "81% said the wifi quality was bad."
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    Overall Rating

    7.9 Good
    Based on 44 reviews
    • 9.0 "Terrific location."
    • 8.0 "Great service."
    • 6.8 "Rooms are ok."
    • 5.7 "Average comfort."
    • 3.5 "Value below average."
      2.4 "76% thought it was overpriced."
    • 2.1 "Disappointing internet connection."
      2.4 "76% thought it was overpriced."

    Overall Rating

    8.0 Good
    Based on 112 reviews
    • 9.2 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
    • 8.2 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 7.7 "Good cleanliness."
      8.1 "81% said rooms were clean."
      7.4 "74% thought it was clean."
    • 7.2 "Nice rooms."
      8.5 "85% said the beds were comfortable."
      8.1 "81% said rooms were clean."
      7.2 "72% were happy with the bathroom."
    • 6.1 "Average amenities."
      6.1 "61% thought the building was acceptable."
    • 5.9 "Average comfort."
    • 3.8 "Value below average."
    View all review categories
    Good to know
    "Comfortable beds"
    "Wonderful sightseeing"
    data provided by TrustYou

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