Overview

Portola Hotel & Spa at Monterey Bay

Two Portola Plaza, Monterey, CA 93940, United States
+1 831 649 4511

$213+

Check in
Check out
Rates

Overall guest ratings

8.1/10 Excellent
Based on 2,376 reviews
See all reviews

Review highlights

  • 9.0
  • 8.4
  • 5.9
  • 5.3

Good to know

  • Clean rooms
  • Wonderful sightseeing

Nearby

    Show all

    About

    With a stay at Portola Hotel & Spa at Monterey Bay in Monterey, you'll be connected to the convention center and minutes from Monterey Convention Center and Fisherman's Wharf. This 4-star resort is within close proximity of Maritime Museum and Pacific House Museum.

    Rooms

    Make yourself at home in one of the 379 guestrooms featuring refrigerators and LCD televisions. Your room comes with a pillowtop bed. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.

    Amenities

    Pamper yourself with a visit to the spa, which offers body treatments and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a spa tub, and a sauna. This resort also features wireless Internet access (surcharge), concierge services, and gift shops/newsstands.

    Dining

    Enjoy a meal at one of the resort's dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Planning an event in Monterey? This resort has 50,000 square feet (5 square meters) of space consisting of conference space and meeting rooms. Extended parking is available onsite.

    Less More Hotels.com

    Amenities

    • Wi-Fi
    • Fitness center
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • ATM on-site
    • Babysitting or child care
    • Business center
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Coffee shop
    • Internet (surcharge)
    • Parking (surcharge)
    • Designated smoking area
    • Steam room
    • Wedding services
    Less More
    Map

    Map

    Photos
    Reviews

    Guest reviews

    Overall Rating

    8.1 Excellent
    Based on 2,376 reviews
    • 9.0 "Terrific location."
    • 8.4 "Food is delicious."
    • 8.3 "Great service."
    • 6.9 "Vibe was decent."
    • 6.7 "Rooms are ok."
    • 5.9 "Average amenities."
    • 5.3 "Average comfort."
    • 3.7 "Value below average."
    • 2.6 "Disappointing internet connection."
    View all review categories

    Overall Rating

    8.3 Excellent
    Based on 1,211 reviews
    • 8.5 "Location is great."
      9.6 "96% liked the proximity to sightseeing."
      9.3 "93% liked the proximity to shopping."
      7.7 "Easily accessible by car, said 77%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% appreciated the closeness to the beach."
    • 8.4 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      7.4 "74% thought the service was very professional."
      8.8 "Housekeeping was great, according to 88%."
    • 6.8 "Rooms are ok."
      6.1 "61% said the view was so-so."
      5.3 "For 53%, maintenance was acceptable."
      5.5 "For only 55%, the tv was ok."
      6.3 "Only 63% said the rooms were modern."
      6.2 "Only 62% thought the shower was ok."
    • 6.2 "Breakfast is mediocre."
    • 5.6 "Average comfort."
    • 5.1 "Average amenities."
      5.2 "52% thought the building was acceptable."
      6.0 "60% considered the lobby entrance to be so-so."
      5.7 "57% found the grounds not bad."
    • 3.8 "Value below average."
      2.9 "71% thought it was overpriced."
      1.9 "81% said the breakfast was too expensive."
    • 2.2 "Disappointing internet connection."
      2.9 "71% thought it was overpriced."
      1.8 "82% said the wifi quality was bad."
    View all review categories

    Overall Rating

    8.0 Good
    Based on 1,045 reviews
    • 8.5 "Location is great."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.4 "94% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      7.6 "Easily accessible by car, said 76%."
    • 8.0 "Great service."
      7.5 "75% said the reception staff was great."
      7.4 "74% thought the service was very professional."
    • 6.4 "Average amenities."
      6.2 "62% thought the building was acceptable."
      6.3 "63% considered the lobby entrance to be so-so."
      6.8 "68% found the grounds not bad."
    • 5.7 "Rooms are ok."
      6.6 "66% said the view was so-so."
      5.8 "Only 58% found the balcony ok."
      6.1 "Only 61% thought the shower was ok."
      6.7 "Only 67% said the rooms were modern."
    • 5.6 "Breakfast is mediocre."
    • 4.3 "Not very comfortable."
      2.1 "79% thought it was too noisy."
      0.5 "Air conditioning was criticized by 95%."
    • 2.8 "Terrible value."
      2.8 "72% thought it was overpriced."
      1.2 "88% said the breakfast was too expensive."
    • 2.7 "Disappointing internet connection."
      2.8 "72% thought it was overpriced."
      2.5 "75% said the wifi quality was bad."
    View all review categories

    Overall Rating

    7.9 Good
    Based on 23 reviews
    • 8.8 "Location is great."
    • 8.2 "Great service."
    • 6.6 "Rooms are ok."
    • 5.4 "Average comfort."
    • 3.3 "Value below average."
      2.5 "75% thought it was overpriced."
    • 2.2 "Disappointing internet connection."
      2.5 "75% thought it was overpriced."

    Overall Rating

    8.1 Excellent
    Based on 95 reviews
    • 9.0 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
    • 8.2 "Great service."
    • 8.1 "Generally very clean."
      8.6 "86% said rooms were clean."
      7.4 "74% thought it was clean."
    • 7.1 "Nice rooms."
      8.1 "81% said the beds were comfortable."
      8.1 "81% were happy with the bathroom."
      8.6 "86% said rooms were clean."
    • 5.9 "Average amenities."
      5.8 "58% thought the building was acceptable."
    • 5.7 "Average comfort."
    • 3.5 "Value below average."
    View all review categories
    Good to know
    "Clean rooms"
    "Wonderful sightseeing"
    data provided by TrustYou

    Recent Reviews

    More
    More

    Close
    Would you like to save as your currency permanently or for this visit only?
    Close