Guest reviews
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Overall Rating
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9.2 "Terrific location."7.5 "
Great parking , according to 75%." 9.4 "City centre within easy reach , said 94%." 10.0 "100%liked the proximity to shopping ." 9.7 "97% thoughtparking was inexpensive ." -
9.1 "Excellent wellness & sports facilities."
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8.1 "Pool is good."
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7.4 "Good service."7.8 "78% found the
staff to be very friendly ." 7.4 "74% said thereception staff was great ." 9.2 "92% thought theservice was very professional ." -
6.8 "Internet is average."5.2 "52% thought the
wifi quality was ok ." -
6.0 "Average comfort."6.3 "
Beds were acceptable for 63%." -
5.3 "Rooms are ok."6.3 "
Beds were acceptable for 63%." 5.0 "For only 50%, thetv was ok ." 6.1 "Only 61% thought theshower was ok ." -
5.1 "Average cleanliness."5.3 "Only 53% thought the
pool was clean ." -
4.7 "Breakfast is below average."
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3.8 "Vibe wasn't good."3.0 "70%
criticized the unstylish hotel ." 3.3 "67%didn't like the unstylish hotel ."
Overall Rating
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9.3 "Excellent wellness & sports facilities."
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9.2 "Terrific location."7.8 "
Great parking , according to 78%." 9.6 "96% thoughtparking was inexpensive ." 9.5 "City centre within easy reach , said 95%." -
8.2 "Pool is good."
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8.0 "Good value."9.6 "96% thought it was a
great value ." 9.6 "96% werehappy with the price of the breakfast ." -
7.2 "Good service."7.8 "78% found the
staff to be very friendly ." 7.4 "74% said thereception staff was great ." 9.1 "91% thought theservice was very professional ." -
5.5 "Food is average."5.8 "
Desserts were ok , said 58%." -
4.9 "Not very clean."4.6 "54% said
rooms were dirty ." 4.3 "57% said thebathroom was dirty ." -
4.6 "Breakfast is below average."
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4.1 "Rooms are not good."4.6 "54% said
rooms were dirty ." 1.8 "82% thought they werepoorly maintained ." 2.6 "For 74%, therooms looked old ." 3.8 "62%complained about the bathroom ." 2.2 "78% foundproblems with the furniture ." 4.3 "57% said thebathroom was dirty ." 2.7 "73% weredisappointed with the minibar ." -
3.5 "Vibe wasn't good."2.7 "73%
criticized the unstylish hotel ."
Overall Rating
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9.2 "Terrific location."7.5 "
Great parking , according to 75%." -
9.0 "Excellent wellness & sports facilities."
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7.9 "Good pool."
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7.4 "Good service."8.1 "81% found the
staff to be very friendly ." 7.3 "73% said thereception staff was great ." -
6.9 "Internet is average."
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6.4 "Average comfort."6.5 "
Beds were acceptable for 65%." -
5.5 "Rooms are ok."6.5 "
Beds were acceptable for 65%." -
4.9 "Breakfast is below average."
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4.7 "Not very clean."4.1 "59% said
rooms were dirty ." -
4.0 "Vibe wasn't good."3.5 "65%
criticized the unstylish hotel ."
Overall Rating
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9.2 "Terrific location."
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8.1 "Pool is good."
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8.1 "Good value."
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7.5 "Good service."
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5.8 "Average comfort."6.3 "
Beds were acceptable for 63%." 6.7 "Only 67% saidrooms were big enough ." -
5.5 "Rooms are ok."6.3 "
Beds were acceptable for 63%." 6.7 "Only 67% saidrooms were big enough ." -
5.2 "Breakfast is mediocre."
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5.2 "Average cleanliness."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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9.1review from
pool large room easy parking arrived at noon was told to come back at 3pm for checkin as room was not ready, had to wait 3 hours to get our room
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5.7review from
Ok - We were not looking for a great accommodation but we would be happy with what was advertised. We arrived and the Breakfast was no longer included. They did not offer it at all.. the room as "open" to ensure that it was aired out. While the room was clean and updated and the beds were clean and comfortable the welcome left something to g=be desired.
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5.1review from
Located within walking distance to waterfront. Smal bed, not very clean, overpriced
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2.0review from
Had my credit card number stolen after booking online. Was turned away while trying to check in. Only had the defunct card so they demanded $250.00 cash deposit. Still ended up paying for the room on my shredded Visa. What's in your wallet?
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2.5review from
Location is okey! but not coming back Didn't like reception service,and wrong information=had to wait almost 11/2 hrs for check in.As per itinerary check in 3pm but @ hotel reception shows 4pm so there is already discrepancy.I got there around 2.30 something and told me have to wait 45 min or so I said will wait in parking lot after waiting check @ reception couple times but said still not ready.So you can imagine how service I received. than I was not happy and want to cancel reservation and look diff hotel but she said you have to pay penalty. So you can imagen!!! Thank you
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2.0review from
the staff were very nice and helpful. I like the two room setup instead of just two beds. The room was dirty. The carpet was filthy, the furniture was filthy and the room smelled really really bad. Rooms are not what appear on the pictures. For the amount of money I was hoping for something much better. I would not stay here again.
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7.1review from
We stayed during the 4th of July weekend. The hotel location was close to downtown and only a few miles from Cannery Row. The Hotel charges $20 if you book online and the beds weren't very comfortable. Mattress felt old as if there was a perminant indention where people have slept over a couple years.
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4.2review from
Um the room was big Very sloppy, if I was hungry there was some old French fries under the chair. There trying to fix it up but all the remodel work looks like it was done by a group 1st graders It could be a good spot just needs a lot of love and some owners who care. If you want real milk for breakfast you better bring it all soy menu
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8.0review from
Great location. Great pool and jacuzzi. Well maintained. Checkout shoul dbe at noon. They moved it to 11 - which does not give enough time to enjoy the amenities of the hotel.
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8.0review from
The hotel staff was very friendly, the room was clean and had all the needed appliances. Location is central to major touring areas and the neighborhood is very safe. The first night there was no parking, all spots were full.
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10.0review from
Great location and value for Monterey.
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8.2review from
It is located right by the warf. Great location. Breakfast included. Rooms were small but clean. Rooms were outdated.
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4.5review from
Location Carpet was was uneven near bath - smelled like mold; doors and trim nicked and in need of painting; Caulking around tube done by an amateur; this hotel is in desperate of a remodel. Outside shrubs/plants overgrown. Would not stay here again with my wife. Only advantage of the place is the location but there are better hotels around. I have stayed in this Brand before back East and it was very clean and new - this hotel was not near the brands image.
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3.7review from
Nothing. Continental breakfast horrible. 2Nd night there was no power. There were no flashlights or candlles offered. No compensation for being in the total dark with no wi fi. or tv or even light to read. I don't care if the problem was PGE's. They should have taken something off the bill. I will never stay there again See above
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10.0review from
It was a comfortable room with a decent sized flat screen TV with premium channels. Check in and out was quick and I liked the staff's pleasantness and helpfulness. They allow smoking on the property. Cigarette butts on the ground and one on the roof of my car.
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7.3review from
Everything was very comfortable, it's a nice little place. I would definitely go back! There were a couple maintenance items which could be improved - loud toilet, etc. Not anything which caused a problem for our stay, though!
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7.0review from
It was a decent last minute hotel. Check in was easy and good location (and stay) for the money. We had a room downstairs and the walls and ceiling were paper thin so we heard people moving around ALL night. We asked for additional towels that were promised in a few minutes, but we never got them. The free WIFI was overloaded and 3G/LTE was much faster.
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9.1review from
pool large room easy parking arrived at noon was told to come back at 3pm for checkin as room was not ready, had to wait 3 hours to get our room
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8.0review from
Great location. Great pool and jacuzzi. Well maintained. Checkout shoul dbe at noon. They moved it to 11 - which does not give enough time to enjoy the amenities of the hotel.
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8.0review from
The hotel staff was very friendly, the room was clean and had all the needed appliances. Location is central to major touring areas and the neighborhood is very safe. The first night there was no parking, all spots were full.
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10.0review from
Great location and value for Monterey.
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8.2review from
It is located right by the warf. Great location. Breakfast included. Rooms were small but clean. Rooms were outdated.
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10.0review from
It was a comfortable room with a decent sized flat screen TV with premium channels. Check in and out was quick and I liked the staff's pleasantness and helpfulness. They allow smoking on the property. Cigarette butts on the ground and one on the roof of my car.
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7.1review from
We stayed during the 4th of July weekend. The hotel location was close to downtown and only a few miles from Cannery Row. The Hotel charges $20 if you book online and the beds weren't very comfortable. Mattress felt old as if there was a perminant indention where people have slept over a couple years.
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7.3review from
Everything was very comfortable, it's a nice little place. I would definitely go back! There were a couple maintenance items which could be improved - loud toilet, etc. Not anything which caused a problem for our stay, though!
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7.0review from
It was a decent last minute hotel. Check in was easy and good location (and stay) for the money. We had a room downstairs and the walls and ceiling were paper thin so we heard people moving around ALL night. We asked for additional towels that were promised in a few minutes, but we never got them. The free WIFI was overloaded and 3G/LTE was much faster.
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5.7review from
Ok - We were not looking for a great accommodation but we would be happy with what was advertised. We arrived and the Breakfast was no longer included. They did not offer it at all.. the room as "open" to ensure that it was aired out. While the room was clean and updated and the beds were clean and comfortable the welcome left something to g=be desired.
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5.1review from
Located within walking distance to waterfront. Smal bed, not very clean, overpriced
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2.0review from
Had my credit card number stolen after booking online. Was turned away while trying to check in. Only had the defunct card so they demanded $250.00 cash deposit. Still ended up paying for the room on my shredded Visa. What's in your wallet?
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2.5review from
Location is okey! but not coming back Didn't like reception service,and wrong information=had to wait almost 11/2 hrs for check in.As per itinerary check in 3pm but @ hotel reception shows 4pm so there is already discrepancy.I got there around 2.30 something and told me have to wait 45 min or so I said will wait in parking lot after waiting check @ reception couple times but said still not ready.So you can imagine how service I received. than I was not happy and want to cancel reservation and look diff hotel but she said you have to pay penalty. So you can imagen!!! Thank you
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2.0review from
the staff were very nice and helpful. I like the two room setup instead of just two beds. The room was dirty. The carpet was filthy, the furniture was filthy and the room smelled really really bad. Rooms are not what appear on the pictures. For the amount of money I was hoping for something much better. I would not stay here again.
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4.2review from
Um the room was big Very sloppy, if I was hungry there was some old French fries under the chair. There trying to fix it up but all the remodel work looks like it was done by a group 1st graders It could be a good spot just needs a lot of love and some owners who care. If you want real milk for breakfast you better bring it all soy menu
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4.5review from
Location Carpet was was uneven near bath - smelled like mold; doors and trim nicked and in need of painting; Caulking around tube done by an amateur; this hotel is in desperate of a remodel. Outside shrubs/plants overgrown. Would not stay here again with my wife. Only advantage of the place is the location but there are better hotels around. I have stayed in this Brand before back East and it was very clean and new - this hotel was not near the brands image.
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3.7review from
Nothing. Continental breakfast horrible. 2Nd night there was no power. There were no flashlights or candlles offered. No compensation for being in the total dark with no wi fi. or tv or even light to read. I don't care if the problem was PGE's. They should have taken something off the bill. I will never stay there again See above
