Pick-up location | Monterey |
---|---|
Car types | Compact, Economy, Full-size, Intermediate, Intermediate SUV, Luxury, Standard, Standard SUV, Supplier choice |
Rental locations | 9 |
Airport locations | 8 |
Popular agencies | Budget, Avis, National, Alamo |
Economy | $46/day |
Compact | $47/day |
Intermediate | $52/day |
Standard | $55/day |
Full-size | $55/day |
Luxury | $86/day |
Supplier choice | $51/day |
Standard SUV | $62/day |
Intermediate SUV | $70/day |
10.0
Excellent
31 reviewsCleanliness
10.0
Comfort
10.0
Pick-up/Drop-off
10.0
Value for money
10.0
3 locations in Monterey
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Reviews
10.0 Excellent
Jul 2020
Pros:
Staff was super friendly and helpful. Little to no wait on the pick up. Quick Drop off and immediate shuttle service to terminal.3.6 Mediocre
Aug 2019
Pros:
I rented an “Expedition or similar “. They delivered an Explorer and charged extra for the bigger car.2.0 Mediocre
Aug 2019
Pros:
No cars in stock but they still let you make reservation on internet and waste so much time. Horrible. Totally unprofessional.2.0 Mediocre
Jul 2019
Pros:
When I called Enterprise no car was available and I was put on waiting list. I live in a tourist area and you might have thought a car was avail. but on busy weekend that wasn't so. Very disappointing! Rent from them frequently by directly phoning no problem. Won't bother using Kayak in future.Cons:
That you actually check to see if car avail. by phone or other than electronic.9.2 Excellent
Mar 2019
Cons:
Arrange to be picked up at house to get car.10.0 Excellent
Jan 2019
Pros:
Learning the art of advanced booking helps. Even with the pressure of the holidays, the staff maintained professionalism and tried to help others when their cars ran out. Glad I reserved earlier. Awesome ride, they suggested an upgrade which really helped because what I initially reserved, would've been a miserable fit for my size. Good team work! BUT it's a small lot and I don't think there are any other rental places nearby other than the airport, so last minute renters might continue to face off with staff there unfortunately.Cons:
Not sure when this started but have rental car places stopped caring about the outside of their cars? The inside was ok but the outside seemed it was wiped with a muddy rag. Other than that, nothing bad about this experience for me.8.5
Excellent
84 reviewsCleanliness
8.1
Comfort
8.7
Pick-up/Drop-off
8.1
Value for money
8.1
One location in Monterey
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10.0 Excellent
May 2021
Pros:
The person at the counter was super friendly, getting the car was easy.Cons:
The car smelled like cigarettes.10.0 Excellent
May 2021
Pros:
I went through Kayak and ended with Priceline I wanted to change my itinerary and called Priceline who asked me to call Kayak that has no phone connection.Cons:
Book directly through Budget10.0 Excellent
May 2021
Pros:
Easy process and great staff6.0 Good
Apr 2021
Pros:
No, I tried to call their office various times the day before, and they put me on hold for a long time twice, then just hung up the 3rd try. After that it just went to corporate.Cons:
The young man I encountered upon arrival was very brusque. Whipped thru the paperwork, and when I asked to confirm the quoted price, he said a price of $40 more. I asked why and he said it was because I was picking it up early (less than an hour difference, the flight was a bit early). He re-did it all to reflect the price I was quoted. Never had anything like that happen before.2.0 Mediocre
Mar 2021
Pros:
Nothing! Didn’t even rent the vehicle!Cons:
No where in the rental agreement did it say there would be a rental car deposit?!! Therefore I was not prepared with a credit card that could hold that amount of money!! Very disappointed!!10.0 Excellent
Nov 2020
Pros:
Everything was excellent unbelievably great experienceCons:
I guess they could have paid me to rent the car lol. Seriously it all was great7.1
Good
35 reviewsCleanliness
8.1
Comfort
7.7
Pick-up/Drop-off
7.3
Value for money
6.9
One location in Monterey
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10.0 Excellent
May 2021
Pros:
Yes2.0 Mediocre
Dec 2020
Cons:
Rental was for 08:00 am, but the car was not ready until 09:00. Was told they do not have the staff and he could not tell me when the car would be ready. Once the car was delivered, still had trash in the back from prior rental.8.0 Excellent
Oct 2020
Pros:
The staff was great, the service was excellent - easy pick up and drop-off (and the woman staffing the desk remembered me three days later!). I found the entire experience to be easy and understandable (where to go, what to do, etc.) from beginning to end.Cons:
The car wasn't all that great. It was safe, it was functional, and it was most definitely clean. However, I would have preferred something a little more comfortable and modern, even at my small-car/low-level need.9.2 Excellent
Sep 2020
Pros:
easy pick-up and drop-offCons:
cost was a bit high for the duration and distance I drove10.0 Excellent
Aug 2020
Pros:
Yes very friendly and helpful.8.8 Excellent
Jul 2019
Pros:
The staff was very friendly and helpful.Cons:
I would truly appreciate if I could drop the car at my address within 5 miles of Monterey Airport.2.0
Mediocre
34 reviewsCleanliness
2.0
Comfort
2.0
Pick-up/Drop-off
2.0
Value for money
2.0
One location in Monterey
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10.0 Excellent
Aug 2019
Pros:
Everything was excellent, from booking the car online to the locations and staff, the vehicle too.Cons:
Can’t think of anything.10.0 Excellent
Aug 2019
Cons:
Nothing. Time spent getting my vehicle, and returning my vehicle, was much less than any other rental car company. I will be choosing Alamo for my rental car needs.10.0 Excellent
Jan 2019
Pros:
Estoy muy contento con su atención al alquilar el carro2.0 Mediocre
Dec 2019
Cons:
They rented out my car before I arrived. I never got a car.10.0 Excellent
Feb 2017
Pros:
Able to reserve the all-wheel drive, large-size SUV the day before I needed it and at a very good rate on kayak.com, far less than I expect to pay (40% less than several direct car rental websites). Vehicle was in excellent condition with only 8,000 miles on it. Ran beautifully from Monterey to Tahoe and back through some pretty rough storm conditions. Easy pick-up and return at the Monterey Regional Airport.Cons:
There was nothing I didn't like about the rental car or the company, or the process of getting it online through kayak.com.10.0 Excellent
Feb 2017
Pros:
Great price, great car, great experience.Cons:
Nothing, all good!10.0
Excellent
20 reviewsCleanliness
8.0
Comfort
8.0
Pick-up/Drop-off
8.0
Value for money
8.0
One location in Monterey
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4.0 Okay
Sep 2019
Pros:
Kayak10.0 Excellent
Oct 2017
Cons:
MRY is a great office5.2 Okay
Oct 2016
Cons:
Rude front desk rep. But to be fair, she was your typical college student with an "whatever" attitude.10.0 Excellent
Jun 2021
Pros:
It was the fastest, easiest checkin at the counter I've ever experienced.4.0 Okay
Sep 2019
Pros:
Kayak10.0 Excellent
Oct 2017
Cons:
MRY is a great office5.2 Okay
Oct 2016
Cons:
Rude front desk rep. But to be fair, she was your typical college student with an "whatever" attitude.Eagle Rent A Car
No score is available
Cleanliness
-
Comfort
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Pick-up/Drop-off
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Value for money
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One location in Monterey
Easirent
No score is available
Cleanliness
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Comfort
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Pick-up/Drop-off
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Value for money
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One location in Monterey
One location in Monterey
Sunnycars
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Monterey