Monterey car rentals

1 location in Monterey

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National reviews

Car rental locations

National

Locations in Monterey

200 Fred Kane Dr Ste 108

+1 844 370 1083

Monday	08:00 - 18:00
Tuesday	08:00 - 18:00
Wednesday	08:00 - 18:00
Thursday	08:00 - 18:00
Friday	08:00 - 18:00
Saturday	10:00 - 16:00
Sunday	10:00 - 16:00

All National reviews

National reviews in Monterey

Recent reviews

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Negative

Find reviews that mention:

customer service

credit card

car was clean

car available

quick and easy

great car

great experience

easy drop

staff was helpful

mandatory insurance

great service

great price

2.0

Bad Experience

Pros: Not sure if it was the rental company or kayak, but had a terrible experience.

Cons: They overbooked, didn’t have a car for me, and then tried to make it sound like it was our own fault even though we reserved ahead. Told us they wouldnt have a car for at least 10 hours. Very stressful and frustrating. No voucher or anything offered for the inconvenience. Almost missed the first day of a prepaid much needed vacation. Annoyed.

Reviewed Sep 2018

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8.0

Unexpected charges

Pros: Free upgrade, helpful employees

Cons: I was not aware I was going to be charged extra for being a young driver. I wouldn’t have picked that option then

Reviewed Aug 2018

review from
9.2

Fast Service

Pros: All I had to do was note time, mileage and fuel level, hand the drop of slip to the agent who briefly scanned it, smiled and wished me a good day. Maybe 20 seconds!

Reviewed Aug 2017

review from
10.0

Customer service at its best

Pros: Pat H. Customer service is what customer service is meant to be....how can help accommodate the customer..my husband loves satellite...wasn't able to load it up...Pat and Andrew went The extra mile in making sure this was properly working....it was a small thing..but very much appreciated during the long drive we had ahead of us....

Reviewed Jan 2016

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10.0

No Drama

Pros: Smoothest car rental ever.

Reviewed Jan 2016

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9.2

Fast Service

Pros: All I had to do was note time, mileage and fuel level, hand the drop of slip to the agent who briefly scanned it, smiled and wished me a good day. Maybe 20 seconds!

Reviewed Aug 2017

review from
10.0

Customer service at its best

Pros: Pat H. Customer service is what customer service is meant to be....how can help accommodate the customer..my husband loves satellite...wasn't able to load it up...Pat and Andrew went The extra mile in making sure this was properly working....it was a small thing..but very much appreciated during the long drive we had ahead of us....

Reviewed Jan 2016

review from
10.0

No Drama

Pros: Smoothest car rental ever.

Reviewed Jan 2016

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8.0

Unexpected charges

Pros: Free upgrade, helpful employees

Cons: I was not aware I was going to be charged extra for being a young driver. I wouldn’t have picked that option then

Reviewed Aug 2018

review from

2.0

Bad Experience

Pros: Not sure if it was the rental company or kayak, but had a terrible experience.

Cons: They overbooked, didn’t have a car for me, and then tried to make it sound like it was our own fault even though we reserved ahead. Told us they wouldnt have a car for at least 10 hours. Very stressful and frustrating. No voucher or anything offered for the inconvenience. Almost missed the first day of a prepaid much needed vacation. Annoyed.

Reviewed Sep 2018

review from

From $48/day

Rated #2

Budget

8.9 Excellent (22 reviews)

1 location in Monterey

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Budget reviews

Car rental locations

Budget

Locations in Monterey

200 Fred Kane Drive, Suite 105

+1 831 373 1899

Monday	08:00 - 18:00
Tuesday	08:00 - 18:00
Wednesday	08:00 - 18:00
Thursday	08:00 - 18:00
Friday	08:00 - 18:00
Saturday	08:00 - 14:00
Sunday	08:00 - 14:00

Overall

8.6
Cleanliness

9.1
Comfort

8.7
Pick-up/Drop-off

9.3
Value for money

8.8

Recent reviews

10.0 Excellent

Dec 25 2015

David Alexander

Pros: Efficient svc in MRY and SFO

Cons: nothing.. it was fine

10.0 Excellent

Jan 2 2018

Incredible value for an overnight, multi-city rental

Pros: Nice car, good service, and, incredibly, paid less than $40 for a less-than-24-hour rental, picking up in Monterey, CA, dropping off in San Francisco.

10.0 Excellent

Apr 28 2018

Pros: Easy to change my pick up time to later. Big hatchback, room for a bicycle.

9.2 Excellent

Nov 11 2015

Helpful staff

Pros: I needed to extend the rental an extra day, then the following day I changed the dropoff location and the staff were very helpful. They only charged me a $10 fee to extend the rental and nothing to change the location.

Cons: The rates in the bay area were a little higher than I would have liked.

10.0 Excellent

Mar 23 2016

Pros: Dropped car off and got receipt in just a couple minutes. Efficient and friendly staff.

10.0 Excellent

May 24 2016

Highly recommend

Pros: Everything! I had requested online and was going to pick up from monterey, CA and return to SFO airport. Plans had changed and I ended up taking to another location but they were just as friendly and cooperative as ever.

Cons: Also, I just needed it for a "day" , so noon to 6pm, but asked about the penalty if it was late, but he mentioned it's for 24 hours so I had until the next day at noon. Obvious, but I would have chosen 2 days if that was the case. Great service altogether!

10.0 Excellent

Jun 28 2016

Pros: I had made the mistake of booking the wrong airport to get the car however they were able to get me the same car and rate without any problems. I really liked the FORD MUSTANG CONVERTIBLE on the scenic California roads

6.0 Good

Jul 5 2016

Broken A/C

Pros: The car was clean and easy to pick up and drop off.

Cons: The a/c did not work. It blew air but it was not cold. Upon dropping the car off, the Budget employee informed me that I had a chip in the windshield and had to fill out an accident report. The chip was the size of a grain of salt and he only saw it because it was next to the bar code. What a joke. I drove the car 1 time and certainly did not notice anything hitting the windshield. I hope that they don't try to pin this one on me.

9.6 Excellent

Sep 19 2016

Ride in Expedition

Pros: Comfort, quiet engine, economical

Cons: Very confusing navigation system, both in setting up and in finding destinations. Also, was unable to add stops/points of interest.

3.6 Mediocre

Sep 26 2016

Car has been smoked in

Pros: It was easy and convenient picking up and dropping off the vehicle

Cons: The car had been previously smoked in and caused me a terrible migraine.

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From $40/day

Rated #3

Hertz

Most popular

8.5 Excellent (9 reviews)

1 location in Monterey

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Hertz reviews

Car rental locations

Hertz

Locations in Monterey

200 Fred Kane Ste 104

+1 831 373 3318

Monday	08:00 - 18:00
Tuesday	08:00 - 18:00
Wednesday	08:00 - 18:00
Thursday	08:00 - 18:00
Friday	08:00 - 18:00
Saturday	08:00 - 18:00
Sunday	08:00 - 18:00

Overall

8.4
Cleanliness

9.3
Comfort

7.8
Pick-up/Drop-off

8.9
Value for money

8.2

Recent reviews

10.0 Excellent

Nov 3 2016

Efficient service at Monterey

Pros: Car pick up and drop off at Monterey was very easy and quick

8.0 Excellent

Jan 27 2017

Pros: Quick and easy, helpful

9.6 Excellent

Jan 9 2017

Worked Beautifully

Pros: Great value for pick up in MRY and drop off in SFO or SJC. Price as quoted. No surprises. Upgraded because the didn't have reserved size. That generally means less mileage but since we were only going 100 miles that wasn't an issue. Overall will do again when needed.

10.0 Excellent

Feb 19 2017

Thanks for the inexpensive upgrade.

Pros: Lives that you had a ton of extra cars at that location, which gave the attendant flexibility to give us a heap upgrade to an Escalade for only $15/day. Loved the extra comfort for the trip.

Cons: Feel like the auto-check-in process needs to be more automated. That airport is plenty behind the times that way.

6.8 Good

Mar 25 2017

Downgraded Car

Cons: I had reserved a Toyota 4Runner as I am considering buying this model. I was disappointed to find Hertz did not have one available and offered a Nissan Rouge as the substitute. This is a smaller less expensive car as compared to the 4Runner. Although i don't complain if I get upgraded, I don't like to be down graded for the same price.

9.2 Excellent

Jun 16 2017

Cons: Car roof to low. kept hit my head on inside of roof.

8.0 Excellent

Sep 6 2018

Pros: car was great and so was the service with hertz

Cons: we got hit in a parking lot by a car that never left a message for us at all . We are now trying to get through the claim process with Allianz Insurance and Hertz and it seems that it takes too long for all of this to get through

6.4 Good

Nov 12 2018

Very unhelpful staff at SFO.

Pros: Car was fine.

Cons: The staff at the drop off in San Fran were very rude and unhelpful.

8.8 Excellent

Jul 22 2019

Pros: The staff was very friendly and helpful.

Cons: I would truly appreciate if I could drop the car at my address within 5 miles of Monterey Airport.

From $59/day

Rated #4

Alamo

7.9 Good (10 reviews)

1 location in Monterey

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Alamo reviews

Car rental locations

Alamo

Locations in Monterey

200 Fred Kane Dr Ste 108

+1 844 370 1084

Monday	08:00 - 18:00
Tuesday	08:00 - 18:00
Wednesday	08:00 - 18:00
Thursday	08:00 - 18:00
Friday	08:00 - 18:00
Saturday	10:00 - 16:00
Sunday	10:00 - 16:00

Overall

7.6
Cleanliness

8.0
Comfort

7.8
Pick-up/Drop-off

8.0
Value for money

8.0

Recent reviews

10.0 Excellent

Sep 12 2016

Pros: The car was very clean and nice. The service was helpful and fast.

Cons: No complaints!

2.0 Mediocre

Sep 26 2016

Did not have car available

Pros: Nothing .terrible

Cons: No car was available had pay twice as much from another car company

10.0 Excellent

Dec 11 2016

Pros: Nice upgrade which we really appreciated when we got into LA traffic!

4.8 Okay

Feb 3 2017

Flat tire and no help

Pros: The car was ok

Cons: Car got a nail in the tire. When I called Alamo, they said they would charge us $65 to change the tire for the spare. Ok, fine. But they didn't have any replacement cars for us. So they wanted us to drive to a firestone, buy a new tire, and then hope to get reimbursed for it. We were on a work trip and a schedule. It was completely ridiculous and unhelpful. I couldn't believe that Alamo and Enterprise didn't have a single car to use for one day! Ended up getting the spare on ourselves. Driving it very slowly to our drop off place 40 min away and just leaving,

10.0 Excellent

Feb 13 2017

Great!

Pros: Great price, great car, great experience.

Cons: Nothing, all good!

10.0 Excellent

Feb 25 2017

Convenient, affordable, reliable ski trip SUV

Pros: Able to reserve the all-wheel drive, large-size SUV the day before I needed it and at a very good rate on kayak.com, far less than I expect to pay (40% less than several direct car rental websites). Vehicle was in excellent condition with only 8,000 miles on it. Ran beautifully from Monterey to Tahoe and back through some pretty rough storm conditions. Easy pick-up and return at the Monterey Regional Airport.

Cons: There was nothing I didn't like about the rental car or the company, or the process of getting it online through kayak.com.

2.0 Mediocre

Dec 30 2018

Cons: They rented out my car before I arrived. I never got a car.

10.0 Excellent

Jan 16 2019

Pros: Estoy muy contento con su atención al alquilar el carro

10.0 Excellent

Aug 12 2019

Cons: Nothing. Time spent getting my vehicle, and returning my vehicle, was much less than any other rental car company. I will be choosing Alamo for my rental car needs.

10.0 Excellent

Aug 24 2019

Pros: Everything was excellent, from booking the car online to the locations and staff, the vehicle too.

Cons: Can’t think of anything.

From $49/day

Rated #5

Avis

6.4 Good (3 reviews)

1 location in Monterey

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Avis reviews

Car rental locations

Avis

Locations in Monterey

200 Fred Kane Drive, Suite 106

+1 831 647 7140

Monday	08:00 - 18:00
Tuesday	08:00 - 18:00
Wednesday	08:00 - 18:00
Thursday	08:00 - 18:00
Friday	08:00 - 18:00
Saturday	08:00 - 14:00
Sunday	08:00 - 14:00

Overall

6.7
Cleanliness

7.3
Comfort

7.3
Pick-up/Drop-off

5.3
Value for money

5.3

Recent reviews

5.2 Okay

Oct 31 2016

Cons: Rude front desk rep. But to be fair, she was your typical college student with an "whatever" attitude.

10.0 Excellent

Oct 19 2017

Cons: MRY is a great office

4.0 Okay

Sep 23 2019

Pros: Kayak

From $37/day

Rated #6

Enterprise

Cheapest deal

5.8 Okay (12 reviews)

2 locations in Monterey

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Enterprise reviews

Car rental locations

Enterprise

Locations in Monterey

1178 Del Monte Ave

+1 831 394 3333

Monday	08:00 - 18:00
Tuesday	08:00 - 18:00
Wednesday	08:00 - 18:00
Thursday	08:00 - 18:00
Friday	08:00 - 18:00
Saturday	09:00 - 12:00
Sunday	00:00 - 00:00

200 Fred Kane Dr

+1 831 242 2020

Monday	08:00 - 18:00
Tuesday	08:00 - 18:00
Wednesday	08:00 - 18:00
Thursday	08:00 - 18:00
Friday	08:00 - 18:00
Saturday	10:00 - 16:00
Sunday	10:00 - 16:00

Overall

6.0
Cleanliness

6.2
Comfort

5.8
Pick-up/Drop-off

5.5
Value for money

5.5

Recent reviews

9.2 Excellent

Oct 11 2016

Great service, best rental car!

Pros: Very kind and forthcoming manager there at the Monterey office for Enterprise. He is personable and tries to customise your experience for you. We were early to pickup and the car we requested was not yet available. We were upgraded to a Mustang worth double our rate for only a small increase! This is despite it being a tourist heavy weekend where they could have easily made more money just making us wait.

Cons: The car was in need of a clean but given how busy it was that weekend and the fact it was an upgrade to help us get on our way sooner, I was happy to take it as is.

2.0 Mediocre

Nov 1 2016

Impossible to work with

Pros: I couldnt rent the car. The staff refused my debit card even though I was local, had utility bills on me and AAA insurance, and an emerald club membership.

Cons: Awful policy. I booked online with another company and experienced no hassles.

10.0 Excellent

Jan 4 2017

GO TO Rental Cars

Pros: They were very helpful and understanding of our needs.

2.0 Mediocre

Oct 24 2018

Pros: Monterey enterprise staff are great! quick in and out. Car was pretty good for the trip.

10.0 Excellent

Dec 9 2018

CONVENIENT

Pros: No exorbitant airport fees and surcharges. This rental agency is about 3 miles from the Monterey Airport. Take a cab to the office and pick-up there.

10.0 Excellent

Jan 2 2019

Great service

Pros: Learning the art of advanced booking helps. Even with the pressure of the holidays, the staff maintained professionalism and tried to help others when their cars ran out. Glad I reserved earlier. Awesome ride, they suggested an upgrade which really helped because what I initially reserved, would've been a miserable fit for my size. Good team work! BUT it's a small lot and I don't think there are any other rental places nearby other than the airport, so last minute renters might continue to face off with staff there unfortunately.

Cons: Not sure when this started but have rental car places stopped caring about the outside of their cars? The inside was ok but the outside seemed it was wiped with a muddy rag. Other than that, nothing bad about this experience for me.

2.0 Mediocre

Aug 5 2019

Pros: No cars in stock but they still let you make reservation on internet and waste so much time. Horrible. Totally unprofessional.

2.0 Mediocre

Jan 3 2017

Cons: Unfortunately I reserved an SUV and upon arrival to the check-in desk I was told they had only sedans. It was lucky that another company had a larger car for me, but I was surprised and not thrilled that I made a reservation for a car they did not have to rent.

9.6 Excellent

Feb 6 2017

Great service

Pros: Friendly, easy and clean!

2.0 Mediocre

Sep 4 2018

Terrible

Pros: NA

Cons: When I arrived to pickup the car, they just told me “there is no convertible car” They didn’t inform me prior by calling or email They ruined the wedding anniversary surprise

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Easirent

1 location in Monterey

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Car rental locations

Easirent

Locations in Monterey

Monterey Regional Airport

Monday	00:01 - 23:59
Tuesday	00:01 - 23:59
Wednesday	00:01 - 23:59
Thursday	00:01 - 23:59
Friday	00:01 - 23:59
Saturday	00:01 - 23:59
Sunday

Sunnycars

1 location in Monterey