Portola Hotel & Spa at Monterey Bay is a four-diamond hotel in Monterey, California. It's situated between picturesque coastal views and offers five-star dining and incredible shopping. When visiting this resort, one thing that guests never have to worry about is getting bored. Some of its most enticing attractions include exploring the coastal trails, visiting the Carmel Valley wineries, playing a round of golf on the Pebble Beach Golf Course, and exploring the Monterey Bay Museum.
Portola Hotel & Spa at Monterey Bay is considered to be one of the most eco-friendly hotels in the state. Some of the hotel's most innovative steps to being environmentally conscious include offering open aluminum water bottles in guest rooms as opposed to traditional plastic, utilizing the Green Clean program by eliminating the use of harsh cleaning chemicals, and purchasing safe and sustainable office supplies.
Thanks to the hotel's stunning surroundings, Portola Hotel & Spa at Monterey Bay has become one of the most in-demand wedding venues in the area. Its on-site staff works tirelessly to help ensure that the happy couple experiences the wedding day of their dreams. Whether guests dream of saying "I do" under the stars, on the beach, or in a large ballroom, Portola Hotel & Spa at Monterey Bay has what they're looking for.
Visitors of Portola Hotel & Spa at Monterey Bay are also invited to take advantage of its state-of-the-art spa and fitness centers. The spa is a 6,000 square foot facility that has more than 10 treatment rooms, while the fitness center offers top-notch equipment.
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Services and conveniences
Pool and spa
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Pros. Not much
Cons. No customer service staff didn't care, elevators were slow and one was broken
Pros. The hotel is a short walk to the pier.
Cons. There is a lot of construction around the hotel, which makes things loud and busy. We had to wait until after 5 to check in ad still didn't get what we had asked for. There was a large convention there and basically the staff told us that they couldn't do anything to accommodate us. We ended up with a room on a VERY busy street and a toilet paper rack that kept falling on the ground. I was really looking forward to this hotel and was disappointed.
Pros. We love the Portillo but the construction is very distracting. We come about once a year and last year it was complete distraction as well. The room we got this trip was so noisy. We could hear everyone walking by yelling and screaming in the middle of the night. I wish we had staying in the main building. Everything else was oerfect! We love the portola... we will visit again even tho this wasn't the best of visits.
Pros. We paid 150 plus 20 to park. I am at peace with it. Recommended.
Cons. 20 additional to park...cmon.
Cons. Hotel was under construction. It was loud and not the least bit relaxing. We were woken up in the middle of the night by drunks cursing in the plaza area. The carpet in the room was stained. The power went out multiple times and I had one family member get stuck in the elevator. The staff was friendly but my experience overall was not pleasant.
Pros. Walking distance from everything.
Cons. Construction during our stay and a long walk from the elevators
Cons. Jackhammers outside my window at 8am, nonstop construction noise on hotel and conference center next door. Poor service in restaurant. Good location & friendly staff
Cons. Shards of glass on the room floor; freezing temperature when we walked into the room (heater was not on); once heater was turned on, had little to no effect, so we slept in bathrobes and ordered two extra blankets. Hotel is currently under major renovation, so the check-in feels like a motel and there is no entry lobby.
Pros. Close to everything downtown and you're right next to Fisherman's Wharf. Staff were professional and very accommodating. Spa services were great.
Cons. Construction was going on outside for their conference center so you have to walk around it a little bit but inside you couldn't hear it from where I was staying along Pacific Street.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's most innovative steps to being environmentally conscious?
The hotel offers open aluminum water bottles in guest rooms as opposed to traditional plastic, utilizes the Green Clean program by eliminating the use of harsh cleaning chemicals, and purchases safe and sustainable office supplies.
What are some nearby attractions guests can explore during their stay?
Guests can explore the coastal trails, visit the Carmel Valley wineries, play a round of golf on the Pebble Beach Golf Course, and explore the Monterey Bay Museum.
What practical amenities does the hotel offer for families?
The hotel offers cribs and kids meals, making it a great option for families.
What are some common concerns about the hotel's cleanliness?
Some guests have expressed concerns about the cleanliness of the rooms, including issues with dirty pillows and outdated hair dryers.
When is the best time to visit the hotel?
The high season is in September, offering a great time to experience the hotel's stunning surroundings and in-demand wedding venues.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from the Highway
If you're a light sleeper, consider requesting a room away from the highway to minimize noise disturbances from traffic.
Take Advantage of the Spa
Make sure to indulge in the state-of-the-art spa facilities, offering a range of treatments and relaxation options, as highlighted by several guests.
Explore Nearby Attractions
Take advantage of the hotel's central location by exploring nearby attractions such as Fisherman's Wharf, MY Museum, and the scenic coastal trails, all within walking distance.
Consider Parking Alternatives
If traveling with a large vehicle, consider alternative parking options as some guests mentioned limited parking for larger vehicles.
Request Room Cleaning
Some guests experienced issues with room cleanliness, so consider requesting regular cleaning during your stay to ensure a comfortable environment.
Check for Special Requests
If you have special requests, such as room location or amenities, consider confirming these directly with the hotel to avoid any inconveniences during your stay.
Pet-Friendly Environment
If traveling with pets, take advantage of the hotel's pet-friendly policy, as highlighted by several guests who appreciated this feature.
Be Mindful of Noise Levels
Some rooms may be affected by noise from hotel activities, so consider inquiring about quieter room options if noise is a concern.
Enjoy the Eco-Friendly Amenities
Embrace the hotel's eco-friendly initiatives, such as the use of aluminum water bottles and sustainable office supplies, contributing to a more environmentally conscious stay.
Plan for High Season Visits
If planning a visit in September, be mindful of the high season, which may result in increased crowds and higher demand for hotel services.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | January |
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High season | April |
Average price (weeknight) | $339 |
Average price (weekend night) | $304 |
Children between the ages of 3 and 12 will love the Portola Pirate Kids Program available at the Portola Hotel & Spa At Monterey Bay. Through this program, they will be able to participate in fun and engaging activities such as a treasure hunt around the property. But that’s not all, kids participating in the Pirate Program receive a pirate-themed gift at the end of their stay, and the gift changes with every additional stay, culminating in a Pirate Party for your kid and up to 10 of their friends on the 5th stay.
The Portola Hotel & Spa At Monterey Bay has over 30 spaces that can be used to organize business meetings and events, ranging from smaller boardrooms fitting 18 people to large banquet rooms for up to 1200 people. The hotel staff will be there to help you coordinate all the details of your event from the catering to audio-visual with a team that will assist on the day. If you are looking to include a team building activity, you will be able to choose from a range of options such as a bocce tournament, a round of golf or some more active options such as kayaking or a scavenger hunt.
Surprise your partner with a Breakfast For Two Package when you book your stay at the Portola Hotel & Spa At Monterey Bay. This package includes a homemade sweet treat on arrival, buffet breakfast for two, as well as complimentary access to the jacuzzi, heated pool and a cabana by the swimming pool. In addition, you can add bit of extra romance by booking the Spa Renewal For Two package which includes a couples Symphony Massage as well as steam showers.
If you are thinking of catching public transport after your flight, get on board Bus Line 93 from outside the airport terminal heading towards Monterey, get off 31 stops later at the Pacific / Parking Garage stop, and the Portola Hotel & Spa At Monterey Bay will be a 4m from the stop. The full trip will take about 40m and a one-way fare will cost $4. A quicker way to reach your accommodation would be by taxi, which would take about 10m with a one-way fare of $20.
Pet dogs are welcome at Portola Hotel & Spa At Monterey Bay and you will be able to have up to two dogs per room. A pet fee of $50 applies for the first night of your stay and $25 for each additional night, with a maximum fee of $100 per stay.(Prices checked 28/05/19).
Portola Hotel & Spa At Monterey Bay is located at 2 Portola Plaza, 0.1 miles from the center of Monterey. Monterey Conference Center is the closest landmark to Portola Hotel & Spa At Monterey Bay.
Check-in time is 4:00 PM and check-out time is 12:00 PM at Portola Hotel & Spa At Monterey Bay.
Portola Hotel & Spa At Monterey Bay is 3 miles from Monterey Regional. Portola Hotel & Spa At Monterey Bay is 53 miles from San Jose.
Yes, Portola Hotel & Spa At Monterey Bay has a pool onsite.
KAYAK scours the web for all room deals available at Portola Hotel & Spa At Monterey Bay in Monterey and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Portola Hotel & Spa At Monterey Bay and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Portola Hotel & Spa At Monterey Bay.