Portola Hotel & Spa At Monterey Bay

8.8
Excellent

Based on 3,848 reviews
 
2 Portola Plaza, Monterey, CA 93940, United States
  +1 831 649 4511
Portola Hotel & Spa At Monterey Bay - Monterey, CA
Check-in
Check-out
Compare vs. KAYAK |
Roomer $128
TripAdvisor $132
KAYAK $138
Roomer
per night
TripAdvisor
per night
KAYAK
per night

Good to know

Distance to city center 1.6 mi
Location rating 9.2
Nearest Airport Monterey Regional
Distance to airport 3.2 mi

Rooms

Check-in
Check-out

Standard Rooms

$128+

Photo
Bed Type
Provider
Nightly
IMAGE
Unknown
$128 per night
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Unknown
$148 per night
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Unknown
$153 per night
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Unknown
$165 per night
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Unknown
$173 per night
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Unknown
$174 per night
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Unknown
$217 per night
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Unknown
$253 per night

King Rooms

$175+

Photo
Bed Type
Provider
Nightly
IMAGE
Unknown
$175 per night
IMAGE
Unknown
$186 per night
IMAGE
Unknown
$186 per night
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Unknown
$186 per night
IMAGE
Unknown
$187 per night
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Unknown
$191 per night
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Unknown
$195 per night
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Unknown
$197 per night
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Unknown
$207 per night
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Unknown
$221 per night
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Unknown
$238 per night
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Unknown
$243 per night
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Unknown
$245 per night
IMAGE
Unknown
$444 per night

Double Rooms

$138+

Photo
Bed Type
Provider
Nightly
IMAGE
Double bed
$138 per night
IMAGE
Unknown
$148 per night
IMAGE
Unknown
$156 per night
IMAGE
Double bed
$161 per night
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Double bed
$185 per night
IMAGE
Double bed
$186 per night
IMAGE
Double bed
$201 per night
IMAGE
Double bed
$207 per night
IMAGE
Unknown
$216 per night
IMAGE
Double bed
$217 per night
IMAGE
Double bed
$218 per night
IMAGE
Double bed
$221 per night
IMAGE
Unknown
$228 per night
IMAGE
Unknown
$239 per night
IMAGE
Double bed
$247 per night
IMAGE
Unknown
$266 per night
IMAGE
Double bed
$268 per night
IMAGE
Double bed
$275 per night
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Double bed
$290 per night
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Double bed
$294 per night
IMAGE
Double bed
$296 per night
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Double bed
$344 per night
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Unknown
$512 per night
IMAGE
Unknown
$614 per night
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Double bed
$650 per night

Reviews

Traveler rating

764
305
107
39
30

Time of year

Traveler type

Show reviews that mention

+
bed was comfortable in 31 reviews
cannery row in 26 reviews
chocolate chip in 36 reviews
conference center in 35 reviews
construction noise in 196 reviews
door open in 23 reviews
downtown monterey in 86 reviews
fishermans wharf in 138 reviews
friendly staff in 321 reviews
great location in 855 reviews
hot tub in 33 reviews
lobby area in 86 reviews
long walk in 100 reviews
nice hotel in 396 reviews
pay for parking in 192 reviews
room was clean in 104 reviews
walking distance in 75 reviews
warm cookies in 144 reviews
  • Mediocre
    Oct 2018
    2.8

    Room was 3 hours late being ready

    Not much

    No customer service staff didn't care, elevators were slow and one was broken

  • Okay
    Apr 2017
    5.4

    Close to the pier

    The hotel is a short walk to the pier.

    There is a lot of construction around the hotel, which makes things loud and busy. We had to wait until after 5 to check in ad still didn't get what we had asked for. There was a large convention there and basically the staff told us that they couldn't do anything to accommodate us. We ended up with a room on a VERY busy street and a toilet paper rack that kept falling on the ground. I was really looking forward to this hotel and was disappointed.

  • Excellent
    Mar 2017
    8.8

    Stay often

    We love the Portillo but the construction is very distracting. We come about once a year and last year it was complete distraction as well. The room we got this trip was so noisy. We could hear everyone walking by yelling and screaming in the middle of the night. I wish we had staying in the main building. Everything else was oerfect! We love the portola... we will visit again even tho this wasn't the best of visits.

  • Excellent
    Feb 2017
    10.0

    Good spot, decent value

    We paid 150 plus 20 to park. I am at peace with it. Recommended.

    20 additional to park...cmon.

  • Mediocre
    Feb 2017
    4.0

    Not impressed!

    Hotel was under construction. It was loud and not the least bit relaxing. We were woken up in the middle of the night by drunks cursing in the plaza area. The carpet in the room was stained. The power went out multiple times and I had one family member get stuck in the elevator. The staff was friendly but my experience overall was not pleasant.

  • Excellent
    Jan 2017
    8.5

    Walking distance from everything.

    Construction during our stay and a long walk from the elevators

  • Good
    Dec 2016
    6.8

    Rooms are discounted due to nonstop construction n

    Jackhammers outside my window at 8am, nonstop construction noise on hotel and conference center next door. Poor service in restaurant. Good location & friendly staff

  • Poor
    Dec 2016
    2.0

    Shards of Glass on the Floor

    Shards of glass on the room floor; freezing temperature when we walked into the room (heater was not on); once heater was turned on, had little to no effect, so we slept in bathrobes and ordered two extra blankets. Hotel is currently under major renovation, so the check-in feels like a motel and there is no entry lobby.

  • Excellent
    Nov 2016
    10.0

    great location

    my kids loved the pool and hot tub.

  • Excellent
    Oct 2016
    10.0

    Great Location

    Close to everything downtown and you're right next to Fisherman's Wharf. Staff were professional and very accommodating. Spa services were great.

    Construction was going on outside for their conference center so you have to walk around it a little bit but inside you couldn't hear it from where I was staying along Pacific Street.

  • Good
    Oct 2016
    8.0

    Location and price

  • Excellent
    Oct 2016
    9.7

    Absolutely Fantastic

    -Clean room -Big and fluffy towels -Ceiling fan and portable oscillating floor fan -Plenty of drinking glasses -Condiments and Keurig Coffee/Tea

    -The last room had bathrobes. This one did not. -No microwave / no access to microwave -Toilet paper rather thin -No other complaints

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About

Overview

Portola Hotel & Spa at Monterey Bay is a four-diamond hotel in Monterey, California. It's situated between picturesque coastal views and offers five-star dining and incredible shopping. When visiting this resort, one thing that guests never have to worry about is getting bored. Some of its most enticing attractions include exploring the coastal trails, visiting the Carmel Valley wineries, playing a round of golf on the Pebble Beach Golf Course, and exploring the Monterey Bay Museum. Portola Hotel & Spa at Monterey Bay is considered to be one of the most eco-friendly hotels in the state. Some of the hotel's most innovative steps to being environmentally conscious include offering open aluminum water bottles in guest rooms as opposed to traditional plastic, utilizing the Green Clean program by eliminating the use of harsh cleaning chemicals, and purchasing safe and sustainable office supplies. Thanks to the hotel's stunning surroundings, Portola Hotel & Spa at Monterey Bay has become one of the most in-demand wedding venues in the area. Its on-site staff works tirelessly to help ensure that the happy couple experiences the wedding day of their dreams. Whether guests dream of saying "I do" under the stars, on the beach, or in a large ballroom, Portola Hotel & Spa at Monterey Bay has what they're looking for. Visitors of Portola Hotel & Spa at Monterey Bay are also invited to take advantage of its state-of-the-art spa and fitness centers. The spa is a 6,000 square foot facility that has more than 10 treatment rooms, while the fitness center offers top-notch equipment.

KAYAK

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.8 Excellent

Based on 3,848 reviews

9.2

Location

8.6

Vibe

6.2

Comfort

4.2

Value

Things to Know

  • Great reception
  • Wonderful sightseeing
  • Pleasant entrance area

Check in

4:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Fitness center
Pets allowed on request. Charges may apply.
Increased accessibility
ATM on-site
Business center
Wi-Fi
Concierge service
Laundry service
Meeting/Banquet facilities
Room service
Bicycle rental
Spa
Hot tub
Outdoor pool
Scuba diving
Snorkeling
No smoking
Restaurant
Bar/Lounge
24hr front desk
Safe
Storage available
Terrace/Patio
Elevator
Hiking
Massage
Library
Express check out
Hairdryer
Coffee shop
Internet (surcharge)
Parking (surcharge)
Steam room
Wedding services

Photos

Portola Hotel & Spa At Monterey Bay - Monterey - Building All Photos (39)
Portola Hotel & Spa At Monterey Bay - Monterey - Balcony Balcony (1)
Portola Hotel & Spa At Monterey Bay - Monterey - Banquet hall Banquets (4)
Portola Hotel & Spa At Monterey Bay - Monterey - Bar Bar (3)
Portola Hotel & Spa At Monterey Bay - Monterey - Bathroom Bathroom (2)

Location

Most Popular Landmarks

  • Monterey Conference Center 31 yd
  • Maritime Museum 112 yd
  • Golden State Theater 218 yd
  • Fishermans Wharf 306 yd
  • MY Museum Monterey County Youth Museum 312 yd
  • Cooper Molera Adobe 0.3 mi

Monterey Travel Guide

Learn about Monterey on KAYAK

Getting Around

Monterey Regional 3.2 mi
San Jose 52.5 mi
Seaside, California 3.1 mi
Salinas, California 14.2 mi

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