Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.4 "World class service."9.6 "96% found the
staff to be very friendly ." 8.8 "88% said thereception staff was great ." 9.0 "90% thought theservice was very professional ." 8.6 "Management was excellent , said 86%." -
8.6 "Very nice wellness & sports facilities."
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8.4 "Location is great."9.0 "90%
liked the proximity to sightseeing ." 9.6 "96%liked the proximity to shopping ." 10.0 "Easily accessible by car , said 100%." 10.0 "100% thoughtparking was inexpensive ." 8.0 "80%appreciated the closeness to the beach ." 8.0 "80%enjoyed the restaurants & bars nearby ." -
7.8 "Internet works."10.0 "100% thought it was a
great value ." -
7.2 "Good breakfast."10.0 "100% were
happy with the price of the breakfast ." -
6.8 "Rooms are ok."6.8 "
Beds were acceptable for 68%." 5.2 "For only 52%, thebathroom was ok ." 5.7 "57% thought theminibar was ok ." 5.5 "Only 55% thought thefurniture was functional ." 5.6 "Only 56% thought theshower was ok ." 6.7 "67% said theview was so-so ." 6.0 "For only 60%, thetv was ok ." -
6.5 "Average comfort."6.8 "
Beds were acceptable for 68%."
Overall Rating
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9.5 "World class service."9.7 "97% found the
staff to be very friendly ." 8.8 "88% said thereception staff was great ." 8.6 "86% thought theservice was very professional ." -
8.7 "Very nice wellness & sports facilities."
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8.3 "Location is great."10.0 "
Easily accessible by car , said 100%." 8.5 "85%liked the proximity to sightseeing ." -
8.2 "Very good internet connection."
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6.7 "Breakfast is mediocre."
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6.5 "Average comfort."6.7 "
Beds were acceptable for 67%." -
6.4 "Rooms are ok."6.7 "
Beds were acceptable for 67%."
Overall Rating
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9.1 "World class service."9.4 "94% found the
staff to be very friendly ." 8.7 "87% said thereception staff was great ." 9.2 "92% thought theservice was very professional ." -
8.4 "Location is great."9.6 "96%
liked the proximity to shopping ." 8.8 "88%liked the proximity to sightseeing ." -
7.8 "Internet works."
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6.8 "Breakfast is mediocre."
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6.4 "Rooms are ok."6.6 "
Beds were acceptable for 66%." 5.2 "For only 52%, thebathroom was ok ." -
6.2 "Average comfort."6.6 "
Beds were acceptable for 66%."
Overall Rating
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9.3 "World class service."9.6 "96% found the
staff to be very friendly ." -
8.8 "Generally very clean."8.7 "87% said
rooms were clean ." -
8.4 "Location is great."
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7.1 "Good breakfast."
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6.7 "Rooms are ok."
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6.3 "Average comfort."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
Breakfast was great and the room was very clean and newly renovated Nothing really the breakfast area was slightly small but this was a minor annoyance
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7.1review from
parking and buildings were crowded on the site.
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5.7review from
Staff was awesome, helpful and attentive. Close enough to enjoy walks and wharf Staff tried diligently to make amends for noise and interuptions by other guests, but it was too late, damage done OMG, warming up LOUD work trucks @ 5am.....only to be turned off and restarted 15 minutes later. It's 55 degrees, what needs warming up for so irresponsibly LONG? Stayed on ground floor by request, we have a toddler! Only to have Paul Bunyan checked in upstairs from us, with constant pacing from 8p-11p. Real smart front desk work?! Large window to front of our room had broken glass, ripped molding and looked as though somebody wanted in, other than door. a bit scary
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9.4review from
Great stay all in all. Unfortunately , noisy foot traffic outside my door.
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2.5review from
The hotel was not clean. The room had no air conditioning so it was musty and muggy, which made it hard to sleep. The location of the hotel was sketchy. The pool/hot tub area could really use some work. It was pretty gross. Also, the towels were the size of a small hand towel and were as rough as sand paper. I would not recommend this hotel to anyone.
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7.7review from
Very convenient for getting to downtown Monterey or Carmel. Spacious bathroom and great value for the money.
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8.0review from
very quiet place mattress too soft
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10.0review from
Breakfast was great and the room was very clean and newly renovated Nothing really the breakfast area was slightly small but this was a minor annoyance
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9.4review from
Great stay all in all. Unfortunately , noisy foot traffic outside my door.
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8.0review from
very quiet place mattress too soft
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5.7review from
Staff was awesome, helpful and attentive. Close enough to enjoy walks and wharf Staff tried diligently to make amends for noise and interuptions by other guests, but it was too late, damage done OMG, warming up LOUD work trucks @ 5am.....only to be turned off and restarted 15 minutes later. It's 55 degrees, what needs warming up for so irresponsibly LONG? Stayed on ground floor by request, we have a toddler! Only to have Paul Bunyan checked in upstairs from us, with constant pacing from 8p-11p. Real smart front desk work?! Large window to front of our room had broken glass, ripped molding and looked as though somebody wanted in, other than door. a bit scary
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2.5review from
The hotel was not clean. The room had no air conditioning so it was musty and muggy, which made it hard to sleep. The location of the hotel was sketchy. The pool/hot tub area could really use some work. It was pretty gross. Also, the towels were the size of a small hand towel and were as rough as sand paper. I would not recommend this hotel to anyone.
