Plaza de Oro

The free breakfast is simple, but guests have mentioned that it is good. However, some guests have mentioned that they were charged for the breakfast even though it was supposed to be included.

The hotel is very clean and well-kept, with recent updates inside the rooms, including the TV and AC. Guests have described it as a beautiful jewel within downtown Monterrey.

The staff is described as super helpful, friendly, and professional. However, some guests have mentioned that the reception staff did not speak English and that the hotel is not as advertised in photos.

The hotel is well located close to main downtown and medical facilities. It is not big, but it is very clean, well-kept, and the staff is kind and professional. The hotel also offers spacious rooms, strong wifi, and a good warm water bath.

The location is perfect, and the hotel is very well located close to main downtown and medical facilities. However, some guests have mentioned that the area is not nice and that the hotel is a little old.

Some guests reported noise disturbances from the adjacent kitchen, so consider requesting a room away from this area to ensure a quieter stay.

Some rooms may have obstructed views due to ventilation units, so if a view is important to you, it's advisable to inquire about this before making a reservation.

If you prefer softer or lower pillows, it's recommended to check with the hotel about pillow options, as some guests found the pillows provided to be uncomfortable.

The hotel's proximity to attractions like La Purisima Catholic Church and Macroplaza makes it convenient for sightseeing, so take advantage of these nearby places of interest.

Some guests mentioned discrepancies with the inclusion of breakfast, so it's advisable to confirm the details of your booking to avoid any unexpected charges.

Guests appreciated the hotel's flexibility with late check-out requests, so if you require this option, it's worth inquiring about the possibility during your stay.

If English communication is important to you, it's advisable to confirm the level of English proficiency at the reception, as some guests experienced difficulties in this aspect.

Guests on the third floor experienced issues with Wi-Fi signal, so if reliable internet access is crucial, it's recommended to verify the strength of the Wi-Fi in the specific room or area.

The hotel offers an indoor pool and hot tub, providing a relaxing option for unwinding after a day of exploring the nearby attractions.

Some guests mentioned noise disturbances from neighboring rooms, so if you are sensitive to noise, it's advisable to inquire about quieter room options.